Iberostar Origin Laguna Azul: Covid Measures

Masks were almost never seen being worn by staff or guests. Sanitizer dispensers at several locations... not sure if they were empty or contained any sanitizer liquid. No apparent social distancing. No other covid precaution measures visible.

Iberostar Origin Playa Alameda: No meat at all in buffet

i’ve been to Cuba 22 times I know what the foods like I go anyway you can find something to eat you won’t starve in Cuba but this time there was no meat in the Buffet we ate at the snack bar every day wieners and mystery meat burgers disgusting so disappointed this time around I guess you can blame it on Covid or the down season but won’t be staying there again. Also the staff never really wanted to pay attention to you the resort itself is nice cleanish for a five star hotel two thumbs  [... read more]down. The towels the sheets the pillows blankets all smelled like Pee… Or mould mildew

Iberostar Waves Costa Dorada: Beautiful resort

It a nice resort and friendly staff but activists for younger crowed are not much.Dancing club could be better and more pool area could be added. Food was good and drinks were good too.Rooms was nice but I didn’t like the shower missing curtain so every time you take shower water comes out on floor. Balcony are was nice, other than that it was good.

Iberostar Origin Playa Pilar: Great location, resort was very nice, beach was amazing! Food not so much.

The location is great! The beach is absolutely stunning and has great snorkeling right off of the beach. IMO no need to even go to Pilar beach next door as it's the same beach quality. Diane at the swim up bar and Yenia at customer service were super nice and very helpful. I would recommend going here but my only complaint is the food. I'm not sure you can fault the resort itself as I know supplies are hard to get in Cuba and food is not ever a highpoint in any Cuba resort review. A la carte res [... read more]taurants were average. The buffet was lacking in variety. We had omelettes for breakfast daily which were the best choice in my opinion. However lunch and dinner were scarce for options except for the last few days we were there they were grilling chicken at the snack bar for lunch and that was good. Snack bar only had ham and cheese sandwiches / french fries as their only options the whole week we were there. Overall if you're willing to skimp on the food options and choices the resort and beach are extremely worth the visit.

Iberostar Selection Holguin: Great resort

The resort is beautiful, we enjoyed much the beach, the Iberostar team were amazing and we love the entertainment every night. The food is okay but more variety will be appreciated. We will surely like to come back again with family and friends!

Iberostar Coral Holguin: COULDN'T RECOMMEND MORE!

Where do I start... there are soooo many good things to say. The staff was incredible, specifically our bartender sergi at the beach bar and Alexander at the coral level bar. Our butler Laritzia, and the Yarian! The concergie (we forget her name) was also incredible. Everyday she increased our wifi usage without us asking. All the staff went above and beyond for us. I mentioned to sergi one of the days we spent on the beach that I would love fresh lime for a spicy caesar and he told me to gi [... read more]ve him some time and he will find some. A couple days later we go back and he has a WHOLE BOX of fresh limes! He went to the market on his day off to buy them so he could make me my drink. Unbelievable! Alexander was someone we talked to almost everyday, we got to know him really well and he was such a kind soul. His drinks were excellent but his service was even better. Our two butlers Laritzia and Yarian were the sweetest people we could have asked for. Upon check in they provide you with a welcome tray of meats and cheese, I mentioned to Laritiza I love charcuterie back in Canada and she brought me a cheese and meat tray everyday just because! They were both so detail orientated and really took note of the small things. The food was delicious at the coral level, I had lobster for dinner everyday and my boyfriend had the three meat option (chicken, beef, pork). We would much prefer to eat on the coral side as we found it was better than almost every al a carte and beat the buffet by a landslide, it truly was five star dining. They have a snack bar open 24/7 for burgers, pizza, fries etc. The snack bar food was great for a late night bite after dinner was over. Breakfast was your choice of eggs, French toast, pancakes, fruit etc. Lunch always had a wide variety... something for everyone for sure! I have IBS so I was very nervous about the food selection prior to booking, but as I mentioned I was beyond satisfied and was not sick once. We traveled during low season and couldn't recommend it more, there were about 20 other people on the adult side which made for a quiet and relaxing stay. Our room walked out onto a patio with a cabana which was excellent... no fighting over pool chairs! The room was spotless everyday and the maids were very thoughtful. The beach was also beautiful, you have two options of beaches so we would recommend trying out both! We will be back next summer!!

Iberostar Selection Varadero: Memorable trip to Cuba

Our stay at Iberostar Selection Varadero was a reminder of all the reasons we have come to love Cuba. The beach, the sand, the hot sun and the warmth of it's people. This hotel is well appointed with interesting places to sit in quiet corners, or be immersed in music and people-watch. The food was great and the a la cartes were exceptionally good. If it were not for the masks worn on the plain, we would not have known Covid existed. Speaking of which, OWG (Off We Go) flight was outstanding. Flig [... read more]ht attendants were super organized, and we were even served hot meals at no extra cost.

Iberostar Origin Bella Vista Varadero: Looks nice on pictures

Nice: beach and seawater Main restaurant: Serious health issues handling food. Small in size for number of guests. Shortage of food and western drinks (no Gin/Tonic, Black Russian, Mojito available). Overcrowded beach, not enough beach chairs. cannot find chair after 7:30am Snack bar - missed orders multiple times, unfriendly senior worker. Lobby bar - service is good (mostly Cuban and Russian spirits) Beach and pool bar - service is good. Pool - OK Shows - average (Rock, Cuban, [... read more] M. Jackson, Movie Songs) DO NOT exchange Canadian money for pesos, bring US bills for tips. Pesos is a worthless paper even for Cubans!

Iberostar Waves Rose Hall Beach: Huge resort

I will start with the positives. The food was amazing. A great variety every day. The a la carte's were also extremely good. The staff was friendly and helpful. When we checked in I asked for a room near an elevator because I am handicapped. I should have asked for a room near the restaurant's and beach and pool. The original room we were in was close to an elevator but 45 minutes from the restaurants. I;m sure for a healthy person it would not have taken as long. I was very dishearten [... read more]ed and in tears because I felt that I was not up to the challenge. My husband went to the front desk and asked for us to be moved but they could not accommodate us. Next morning the Sun wing Representative called for a meet a greet and I explained my concerns. He made sure that by 2:00 pm we had been moved to a room on the ground floor near all the amenities. I will be forever grateful to him for his kindness. The hotel is not conducive for any one with a handicap. It is a much too large a resort. The rooms were beautiful. Well kept and very clean. Hat's off to the cleaning staff. Also, the reason that I booked this hotel was because it had room service. Unfortunately they discontinued this a few months ago. So false advertising. I would recommend this hotel to people with no disabilities.

Iberostar Waves Costa Dorada: Amazing staff, very clean resort - Poor drinks and food

The hotel its self was beautiful, ground were fantastic, well kept very clean and all the staff were amazing. Tony at the Mexican, and the beach bar guy - sorry forgot his name was very friendly. i have to say i have been to many places in my time and the food was not up to par here, nothing on a grill and very watered down drinks - however this may be because at the weekend fri - sun the local Dominicans do overtake the whole resort and the food options completely change and the drinks are very [... read more] watered down. i know it is very overwhelming for the staff as we did speak to a few of them. beautiful place, but i would not go back - i can go to Mexico, Punta Cana or Jamaica for the same price, with 100% better food and drinks. They did have no bottles water as they say they have a filter system station, believe me its not filtered properly - we travelled with friends and we are all still sick from this as we did drink lots of water.

Iberostar Coral Esmeralda: Charming

When you lower your standards Cuba has everything to offer, with such a precarious situation in the country, Iberostar and its fabulous personnel outstandingly went above and beyond to my expectations

Iberostar Waves Paraiso Beach: Amazing resort !!

It was extremely clean The staff was extremely friendly No complaints at all we can’t wait to go back . Cleanliness was a plus . No bugs are flies the food areas were clean. We recommend this resort to anyone who asks.

Iberostar Coral Holguin: Fantastic Vacation

Very beautiful resort, exceptional staff, gorgeous rooms, hand sanitizer readily available everywhere. Food was good by Cuban standards, pools and Playa Pesquero beach was beautiful, grounds were immaculately manicured by gardeners.

Iberostar Coral Esmeralda: Unsanitary food preparation, violent illness & no water

This is a small, new hotel facility on the island of Cayo Cruz, located a 60-minute bus ride from Cayo Coco airport. Our one week stay was marred by unsanitary food preparation, unplanned water shortages and 4 days of violent illness (vomiting and diarrhea). On the second day we were having hamburgers at the snack bar and my wife bit into her burger to find an insect in the middle of her burger and the insect was alive and still moving around. Very unpleasant. On the third day we went to  [... read more]dinner at the Caribbean/Cuban a la carte restaurant and subsequently my wife and I fell ill with a stomach bug and had vomiting and diarrhea for the remaining 4 days of the trip. On the fifth day the water was shut off across the entire hotel complex - restaurants, pool showers and guest rooms included - and the water became available again the following morning (18 hours later). I have no idea how food was being prepared at the hotel that day without the ability to wash produce or clean dishes. The 4-day violent illness really detracted from our overall experience. Also, there is no bathroom near the beach, which was a concern with the sudden onsets of vomiting or diarrhea. Other surprises: snack bar would serve French fries but did not have ketchup available, bars would serve mixed drinks but did not have lime/lemon slices available, guest rooms have mini fridges but cans of soda or beer are not available. This was not a good trip for us and we will not be returning.

Iberostar Selection Ensenachos: almost perfect

Bad WiFi speed, connection, accessibility, not enough time, only 14 hours for 7 days. Not enough selection of soft drinks, juices were watery and without flavor. Poor information visibility of activities and shows, some of the shows were canceled. Bad locations for changing towels. No changing cabins on the beach or the pool. Not enough shade on family pool. Everything else was good :)

Iberostar Selection Ensenachos: It was nice experience

We enjoyed our stay in this resort, although at the beginning we experienced some issues with room conditions however they got them fixed asap which was amazing, food is ok, the beach is amazing, overall I give a thumb up considering in the pandemic situation.

Iberostar Origin Playa Alameda: Memories Cuba

Myself and hubby stayed at Iberostar Playa Alameda from June26 to July 3 2022. Lots of beautiful mileage of beach to explore. Local vendors on the beach. Plenty of fresh fruit options available. Hotel staff and bartenders are super friendly and so helpful. Nightly shows available and extra entertainment on certain days of the week. Lots of additional tours available for extra cost. Food is bland but they do have options available to make your dish spicier. Rooms are clean and  [... read more]stocked daily with fresh towels. Drinks included unlimited and they serve the best cappuccino and mochachino. Pool table and tennis table available and included in all inclusive. Three alacartes available for Italian Caribbean and Romantico meals. Eduardo Chuc went over and beyond to make sure I had vegetarian meals.

Iberostar Selection Ensenachos: Amazing beach!

We booked for Park room instead we were acomodated in Spa area in large suite with 2 double beds,walk in closet,big washroom and big terrace so was like an upgrade. Wifi was working even in our room so was unexpected pleasant surprise. Food was OK,not much variety for vegetables but no major complain, breakfast had always eggs,cheeses and few days even prosciutto and smoked salmon. My wife appreciated fresh squized juices,was no shortage of bread like I was reading about other Cuban resorts,lunc [... read more]h we always had it on beach where they had a charcoal barbecue with chicken,pork and burgers, once pork ribs were available. Dinner we had at buffet with 2 grills one for fish calamari another one for chicken breast,pork and beef. Was a pasta station too.Wines at buffet was from Spain,actually all around bars too.All people working in resort are very nice and friendly I just remember 2 names,Mildred from Spa and Alexander from beach restaurant,sorry for all other people I forgot their names. Beer ,wines,hard liquors plentiful all around resort, my wife enjoyed Mojitos made with fresh mint. Now about beach. Megano beach is the most beautiful I ever seen in Cuba!We went couple of times to pool only for Jacuzzi,most of time we enjoyed white sand and warm calm sea.

Iberostar Coral Holguin: Great relaxing resort, great staff and amazing pool.

This was the second time we were there this year.Staff was amazing again and they remembered us. Resort was very quiet, which is what we wanted, only around 35 people in our area which was the adults only. This is their slow season, very hot but enjoyable.

Hotel Bella Costa: Amazing Cuban time

Took my sister on a birthday trip and would recommend this resort and would absolutely go back. The staffs made you feel welcomed, from Linsay, to the amazing entertainment crew especially, Yoisel, to the best cleaner I have ever experienced Mabel. Those peopled named made this a trip to remember. I will be going back to Cuba and I will absolutely stay here. Also, Frankie as part of the entertainment crew was great as well. Had such a good time can't stop smiling.