Our Verified Customer Rating 3.7

Our Verified Customer Rating 3.7

(3046 Reviews)

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Mira  - 

Verified Purchaser

Memories Caribe Beach Resort: Most Gorgeous Beach!

Memories Caribe Cayo Coco Cuba is an amazing resort! The beach is the most incredible beautiful beach I've ever seen! The staff and service are exceptional, so pleasant & caring, and they are always available to meet all your needs. What I think could improve however is more tiki umbrellas & lounge chairs at the beach, more shade covered areas at the pool, air circulating ceiling fans in the main bar and outdoor dining areas, and some stronger drinks! lol

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Lancer  - 

Verified Purchaser

Memories Caribe Beach Resort: Well kept resort.

The resort is well kept. Our room was very large. We have been to quite a few resorts in Cuba and found the staff at this resort not as friendly. The wait staff in the restaurant were miserable for the most part. The gardener close to our building was the friendliest staff member - Juan Carlo. Dilena at the front desk was extremely rude. The entertainment staff did not come around and chat with the guests, like at other resorts. The evening shows were entertaining. We love Cuba, however we proba [... read more]

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Grlpwr  - 

Verified Purchaser

Memories Flamenco Beach Resort: Memories Made

Paradise found. Upon arrival at the hotel we were shown to our ocean view room. The room was perfect! I travelled with a group of 15. The food was very good.The entertainment staff, bartenders, housekeppers, wait staff and front desk staff were all amazing. The gardeners were always offering hats,birds and flowers out of palm leaves. A special thank you to my Trip central agent Halley Ellerbeck for her wonderful service and great customer care. She truly cares about her clients.

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Private  - 

Verified Purchaser

Memories Flamenco Beach Resort: gOOD RESORT

The resort was ok,the rooms were smelly.The beds were hard, the food was ok, but nothing special. We couldn't reserve restaurant it was full, but when we got one it was empty, people reserve and they don't go and leave the place empty. The beach was amazing, service great, good working people. Thank you

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Private  - 

Verified Purchaser

Memories Flamenco Beach Resort: Little Disappointed

After reading many great reviews on this resort I was a little disappointed in some of the stuff that happened while we were there, ex: 1st day there and we were not able to book any a la carte restaurants as we were told they were all full, but were told by others that there was plenty of empty seats when they were there. We had an issue with our air conditioner as it would not go below 24 degrees and after the 4th time complaining they finally sent someone to take a look and he told us that th [... read more]

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Private  - 

Verified Purchaser

Memories Flamenco Beach Resort: Beautiful beach!

We really enjoyed our week. Food, ocean, beach, superb! Would highly recommend. We were a family of 6 and everyone enjoyed themselves. It's an easy flight, close to the airport upon arrival. Very affordable week.

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Candy57  - 

Verified Purchaser

Memories Flamenco Beach Resort: Good resort with a beautiful beach

While the hotel is in a magnificent spot, the food needs improvement. Breads needed to be covered with napkins to prevent flies sitting on them. The selection of fruits especially pineapples were not ripe enough. The beach is beautiful. Staff were friendly. There was no difference between Diamond Club & regular service except for a segregated place on the beach. Not much difference. Gardens were beautiful & well maintained.

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PaganStorm  - 

Verified Purchaser

Sanctuary at Grand Memories Varadero: Amazing Trip!

My husband & I just returned from our trip to Sanctuary. What a fantastic time! The resort is beautiful, the food was quite good & the staff were incredible! Usually, on a trip to Cuba, we're ready to go home after about day 5. Not this time! We didn't want to leave! We will definitely be back to this resort! Maybe a 10 day trip next time, rather than 7!

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Debbie 1970  - 

Verified Purchaser

Royalton Splash Punta Cana: Awesome Resort

Let's just say my family and I had a wonderful time during our stay. We stayed Diamond Club...worth every penny. The rooms were very clean and very spacious. The restaurants and the food was great. The staff at the restaurants were fantastic. The grounds were well taken care of as were the pool and restroom areas. All staff were polite and willing to help with all of your needs. Shout out to Edwin (Diamond Club), Margarita and Joselo in the Diningroom (selections), Yeremy at the Diamond Cl [... read more]

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Mom of 3  - 

Verified Purchaser

Royalton Splash Punta Cana: Definit vacation spot.

This resort had everything a family needs from the waterpark to the beaches nightly entertainment kids and teen clubs where a hit with the kids the pools had entertainment all day long would like to of had some music in the diamond club pool it was to quite.

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Loric  - 

Verified Purchaser

Royalton Splash Punta Cana: Amazing resort ! Great service !

What a wonderful week spent with a group of friends at grand memories splash Punta Cana diamond club From start to finish you couldn’t ha e asked for a more perfect vacation ! Staff is superb in the diamond club , hotel and grounds immaculate, Lots of food choices and entertainment Diamond club beach area excellent In every way Big shout out to Edwin , Miguel and Yeremy

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Kylchls  - 

Verified Purchaser

Royalton Splash Punta Cana: Incredible place to be

We absolutely loved the resort! There was tons of different things to do on the grounds, rooms were beautiful and staff was great. The food at the buffet, pool bars, room service and a la carts were all delicious and there was a wide variety of alcoholic options.

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Vanessa  - 

Verified Purchaser

Royalton Splash Punta Cana: Perfect Vacation

The entire vacation was amazing. The diamond club experience was perfect and the staff went above and beyond to treat us like special guests. I would recommend this hotel to anyone travelling to Punta Cana

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Private  - 

Verified Purchaser

Resonance Blu Varadero: Great stay

It was a gorgeous resort. Very large. Entertainment team was amazing. Lots going on. Quiet pool was relaxing, activity pool was busy. Few things I’d like to see change: 1) they ran out of cups and plates constantly 2) the bars were slowwwww 3) the carts to get you around the resort were rarely seen which left you walking 40 minutes across the resort 4) the buffet food was horrible, the exact same every day, long long long waits to get in the door let alone get the food. 5) the hotel room was s [... read more]

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Emma99  - 

Verified Purchaser

Sanctuary at Grand Memories Santa Maria: Paradise!

Loved my time at Sanctuary! The beach is absolutely amazing. The staff are very nice. The food is not amazing but I am not picky, I never went hungry. I loved the pizza at the snack bar. The pool is also paradise. The rooms weren’t the nicest however it was fine for sleeping and showering. I would return just for the beach.

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Private  - 

Verified Purchaser

Sanctuary at Grand Memories Varadero: Resort ok

Resort was clean ,food good. Our stay was fun. Until time to come home. Resort staff dropped the ball on wake up call and baggage puck up. Neither came. Staff argued with us while bus was still at resort. We didn't know bus was still at resort.

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ErinGabrielle  - 

Verified Purchaser

Memories Caribe Beach Resort: Amazing resort,

Great enertainment staff! Get you involved and having fun! Amazing dancers! I am a vegetarian and I ate well all week. They were very good about cleaning the pans for me so nothing was contaminated! They don't all speak English but if they don't they will find someone who does to make sure you get what you want!

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ValTdot  - 

Verified Purchaser

Sanctuary at Grand Memories Varadero: Great resort

The location is great, the service was good and the staff was nice and helpful. I enjoyed the food as well, and the water and the beach were amazing. I would recommend this resort and may end up returning in the future.

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Captchris  - 

Verified Purchaser

Sanctuary at Grand Memories Santa Maria: Not bad

Resort is very nice but you don't get liquor in your room beer was not replenished every day as advertised in your room also resort had no pop at the bars until around 2pm every day staff are amazing I would recommend this resort if they can supply what you pay for

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Theresa  - 

Verified Purchaser

Memories Caribe Beach Resort: Amazing Resort

My husband and I enjoyed our stay at the hotel. The room was comfortable and tidy. The grounds were amazingly well kept and beautiful. We enjoyed the food and the service at the restaurants were professional and prompt. Lovely beach. The pizzas were delicious and the pinacoladas were great

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