We were very impressed with the resort. It was very clean & well maintained. The grounds were beautiful & the beaches clean. The staff was wonderful
and very accommodating. We are considering returning to the same location.
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Jake98 -
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Riu Flamingos: Clean, Good Service, Convenient
The grounds were maintained very well. There were Christmas decorations throughout the resort during our stay a few days before the holiday. The buffet had a good variety and the first come first serve a la carte restaurants always had enough room. Our room was very clean and the maids always provided clean sheets and towels. The public washrooms were also cleaned regularly and one could always receive a drink quickly at any of the resorts bars. Everything was very compact and easy to find and g[... read more]et to.
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Private -
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Riu Vallarta: Great vacation
The room was beautiful (junior suite, ocean view). The food was really good, though a bit repetitive. It is a bit of a party resort - because it’s small, you can’t really get away from the loud crowds in the evening. The beach is nice, but very packed.
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Private -
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Bahia Principe Explore Tulum: Fantastic time
Resort is big but luckily there are trollies to get you around. Beautifully kept grounds lots of palm trees and flowers and wild life around. Great workers very friendly. Beach is beautiful we set up camp there everyday. Nice long walks on the beach lots of sea shells to find and coral
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Ekens13 -
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Ocean Coral Riviera Cancun: Great Resort
Stayed at ocean coral and turquesa for a week and it was wonderful. the rooms are great and spacious, the beds are comfortable and the pillows are insane! would have taken them home if i could have. the beach is beautiful with white sand, and service on the beach! the swim up bar is great and speedy, and all of the restaurants were amazing. would recommend to anyone going!
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Family Traveller -
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Grand Sirenis Riviera Maya: Amazing Resort
Very good family resort. Every details were taken care of for adults as well kids. Smiling and welcoming staff workers who make you feel home. We were able to spent some quality couple time as well family time.
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Jean-Pierre -
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Sandos Caracol Nature Resort and Water Park: Great place for the families.
We went to Sandos Caracol with our family of 4. Two kids of twelve and wife and I. Upon being greeted in the lobby, we checked easily and were offered by one of their staff to sit down to be explained a few things about the hotel. They did explained a few details about the restaurants and other info, but also tried getting us to go for a sales pitch breakfast with them to try to sell us some kind of timeshare for their hotel.
When getting towels from the pool side, the guy tried selling us tou[... read more]rs. So we felt everywhere we went, someone was trying to sell us something.
Once we knew to mind own business and avoid these salesman... We loved the place.
Food was great, the Intl buffet had lots of great food to choose from. The Italian buffet was also fantastic, especially for breakfast. The a la carte restaurant were very good, especially the Riviera.
We booked our tours with our travel operating company (BD) and were very satisfied, even after a miscommunication error where they disn't tell us of a surtax on a park. They decided to give it to us complementary for the troubles they may have caused. BD were very attentive to our needs and tried to accomodate us as much as possible.
Waterpark was great. Main pool was a bit small but also very good. My kids loved playing volleyball.
Our room was clean but nothing fancy. We had to ask a few times for extra towels. No animals made of towels. Beds were clean, confortable and room kept clean.
Beach was very nice, but too many rocks as you go into the water. Bring water shoes.
Overall, a very successful trip. I would recommend the hotel to any family.
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Private -
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Barcelo Maya Colonial: Very nice resort
From the flight with Air Transat to and from was on time and we had the Option Plus , so we had something to eat , wine and chocolate bar and blanket ,neck rest and special line to check in and extra baggage allowed.
Quick friendly check in
The Barceló Colonial Jalisco Bldg. Are room was close to the beach.
Great maid service and fridge replacement service 5 *
Cleanliness on Resort 5*
Buffet at Colonial 4*
Buffet in evening at Caribe and Maya Beach are new and enclosed now with [... read more]A/C 5* appearance( but food 3.5 * ) food cold on 2 occasions and overcrowded because they shut down half of the area.
We stayed 2 weeks had Distinctive Group and had 10 A La Carts. Atmosphere compared to anyplace where we live is a 5*.
Maybe we were lucky but I enjoyed every A La Carte. We had to cancel dessert on 2 occasions because I was so full. Very nice updates
We went to Barceló Palace Supper Buffet . Food was better than the other buffets.
Beach is one of the best in the area on Maya beach side.
They are trying to cater to people. They had pool side service and sometimes beach service for drinks.
Entertainment on Colonial section is hit and miss Great, M. Jackson Show and Circus , Fantasia Show.Maybe they could have some daytime entertainment .
They have extra things to do at an extra charge, bowling, surf rider,casino, premium alcohol.
But its there if you want it , we did not this time , Maybe next time.
I think the Barceló continues to keep up with the consumers demands., you get what you pay for .
Overall a 5* experience . We came home a little spoilt and heavier.
A Great Vacation!
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Private -
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Canto Del Sol: Great Resort
The resort was clean the food was great and the service was very friendly. If you are looking for a place to sit and relax and play so Tennis put this one on your list. The beach is small yet quite. Nice location if you want to walk into the old part of town. Need to amp up the night time shows a bit but still entertaining and good for a laugh.
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Linda B. -
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Secrets Huatulco: WE LOVE SECRETS, HUATULCO
Having enjoyed our first stay at this amazing resort back in March of 2016, my husband and I decided to treat our 4 adult children (and their partners) to a Christmas vacation. From the moment we arrived on December 16 we knew we had made the right choice. The wonderful staff greeted us with a cool face towels and cocktails and our check in process was quick (the way I had remembered it). The amazing location offers some of the most dramatic landscapes I've seen at any of the several resorts [... read more]I have been to. All, but one ("Oceana') of the restaurants served delicious meals and there were plenty of 'gluten and dairy free' options for my daughter. Plenty of poolside and beachside activities, along with tennis, nature walks, etc. provided plenty of things to do for everyone. The Spa is outstanding and I'm sure the experience was one that we will all remember for quite some time. Thank you Secrets for not disappointing us. I'm sure we will be back :)
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Joanne -
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Friendly Fun Vallarta: Amazing
We had an amazing stay at the resort. The staff was amazing, the grounds were beautiful. The food ahhh so yummy. Lots of activities, we brought my 90 year old grandmother and she also loved it. Can't wait to go backâ¤â¤â¤
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Private -
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Iberostar Waves Cozumel: Ok Resort
Hotel grounds were nice. Only complaint was that the ventilation system was on a motion sensor so that when you left the room the a/c turned off. This would result in your clothes and your bedding became damp because of the humidity. Food was ok.
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Phil008 -
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Valentin Imperial Riviera Maya: Fantastic resort
Grounds well maintained. All the staff where very friendly and gave excellent service. Exceptional rooms and room service done wonderfully. My third time at this resort and it keeps getting better. Will be returning next year.
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Private -
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Bahia Principe Escape Sian Ka'an: Fabulous stay ...again!
My husband and I just returned from 7 days in paradise. It hurt our hearts to leave! Fabulous service, fabulous food, drink and beach. This hotel does not disappoint! The only fault I would mention is that rooms are beginning to show their age, but that's minor compared to the overall experience
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Private -
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Riu Dunamar: Great trip
Clean, brand new. Excellent place to go for a vacation. Food was great, the beach was very clean. Would go again and wish I could of stayed even longer! Good place for families with small kids. The staff are always ready to help with anything and do a great job of maintaining the resort.
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Lichtenberger -
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Ocean Riviera Paradise: Amazing time at Ocean Riviera Paradise -Privilege
Resort was wonderful! Privilege was worth every penny. Our butler,Ariz, took amazing care of us. We highly recommend the resort and the upgrade to privilege. Beautiful beach, beautiful resort and awesome service.
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Private -
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Canto Del Sol: Excellent 3-3.5 star resort near the downtown (for more luxury, go elsewhere and pay a lot more!)
We first stayed at the Grand Palladium in April of 2017 and went back with family on Dec 14th for another week in the sun. All the renovations are done with a lot of the resort looking renewed and fresh. An added bonus this time was that we were able to access the Royal pool area and Nest restaurant. Special thanks to Heriberto and Carlos - hard working guys who always made sure we had a cold cocktail all the time - they made our days down at the pool - Gracias Amigos! Martin and princess Teress[... read more]a at the Nest always had us sit at the best view table and made sure we had everything we needed.The Zentropia Spa was again a hit with the ladies and if they could, they would have gone every day. Sunset dinner at the Mexican rest was a wonderfull open air experience and Jannet again making the freshest guacamole right at the table should not be missed - and I dont like avacados, but I ate this up. The Bambu Japanese rest was not my favorite but different tastes for everyone. Ribs and Steaks had an awesome filet and it would have been easy to eat another except you were full. Portofino Italian hasn't changed much except the salad bar is gone and a pizza oven is in its place - the menu is a bit confusing - if you order a meat entree it does not tell you that potatoes are included - be careful and don't order pasta to go with it because you will get two full meals.
The rooms (deluxe) are basic but nice - we were in 3217 and had a lovely ocean view, but its in need of some upgrading - the shower taps need replacing, the shower glass lets water all over the floor and the jet tub is missing all the jets. All you really need is a decent shower. Our cousins paid for an upgraded room after spending one night in a deluxe and said it was worth it. Hemmingways bar used to be a nice quiet retreat, but now its hard to speak in there because it seems to be the party bar and it has lost its quiet ambience - thanks to Jessica and Manny for remembering our drinks every night. We would go back again, but you need to know that its a bit out of the way if you want to leave the resort, then its a cab ride or a rattle bus - we go to relax and dont need to leave because we have done Puerto Vallarta a few times - all in all we enjoy this resort.
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Private -
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Bahia Principe Explore Akumal: 4 star resort
GOOD:
Good rooms, clean resort, good transportation within the resort, no annoing beach sellers, no annoing time share sellers. Big resort, feels safe, good green grounds. Plenty of beach umbrellas, adults only zones, some very secluded areas on the beach for quiet sleep.
BAD:
Food is just ok: always something to eat, but poor selection of meat, fish and cheese (no beef, pork is always dry, fried chicken, fish was often absent or offered in 1-2 cheap choices like tilapia, only 2 to 4 kinds of[... read more] basic cheese). Restaurants offer less veriety then 5star should, and tasted so so. Brazilian restaurant was a joke - food and service - both crap.
Beach is long (~3km) and mostly clean - great for walking, but swimming is poor - just 3-4 areas where you can actually enter without breaking a leg and only 1 small area where adults could swim without touching the rocks. 1 area is great for kids up to 10y.o. (its about 50m x 50m and only 1m deep, so kids can learn to swim there safely). No snorkelling anywhere.
Minimum 1.5hr drive from the airport.
VERDICT
For $1,300 CAD per person in low season it does not worth it.
If you are a foody or a swimmer - look elsewhere. Otherwise you are ok here. Note on the same shore: Sirenis offers better food and better swim for less money; Barcello offers much better food and much better swim, similar rooms and resort amenities for the same money.
Happy vacationing 😊
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Alanamichael1122 -
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Ocean Riviera Paradise: Great Resort!!
Beautiful brand new resort with lots to do for everyone! Food was amazing and there were tonnes of options... Seems like a really great resort for families as well since there are lots for kids and adults to do. Wasn't a big fan of always trying to up sell on better liquor or wine at the restaurants, but I suppose that is how they make more money. I also thought that the spa was overpriced for what it is (the massages on the beach were much better). I would go back in the future for the price w[... read more]e paid especially, even thought I am more partial to smaller adults only resorts.