Our Verified Customer Rating 4.1

Our Verified Customer Rating 4.1

(17982 Reviews)

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Daddy002  - 

Verified Purchaser

Bahia Principe Escape Ambar: great resort, will return

check-in was quick and efficient. grounds well maintained, clean. ground transport gets you around the resort easily without having to wait, there are plenty of trains to catch... if you miss one, or it is full, just wait a few minutes for the next one. A la carte restaurants were super, excellent service, great food. beach area is clean, chairs at the shore go fast but there are always plenty of chairs available. same as the pool areas, clean but lawn chairs do go fast and hard to find one [... read more]

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Alison R  - 

Verified Purchaser

Sensatori Resort Punta Cana: Fantastic Resort!

From the moment we arrived we were greeted by friendly staff and the service was amazing until the moment we left. From the porter (Yorsi) who took us by golf cart to our room and showed us around on the way to Ricardo who looked after us in the Sugarcane Restaurant every morning to Luis at the Papaya swim up bar. They exceeded our expectations. The food was probably the best I have ever had at a Resort. The only disappointment was our reservations for K23 restaurant got lost and they weren't [... read more]

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Private  - 

Verified Purchaser

Surprise Escapes: LUXURY RESORT - YOU GOT IT!

This adult all inclusive resort was welcoming - we were upgraded to a suite simply because our initial room did not have a shower door. The staff's goal is to deliver superb customer service. The property is beautifully maintained; food is good and the Culinary Experience was fantastic. The long white sand beaches were nice to walk along; the ocean has high waves at times, so not good for snorkeling or kyaking. Be sure to take a jacket/sweater as it was sometimes cool in the evening. Wear s [... read more]

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Private  - 

Verified Purchaser

Barcelo Bavaro Beach: Excellent resort!

My husband and I recently had the pleasure of a 1 week stay at the Barcelo Bavaro Beach resort. All we can say is 'wow!' What an amazing week it was.......the food, the rooms, the service, the entertainment......all the best we have seen and experienced. Thank you for a wonderful time, even through the tropical storm!

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Marilyna  - 

Verified Purchaser

Bahia Principe Grand San Juan: Very Disappointed

We were very disappointed. We had booked a Master Suite and was given a standard room. We were told they overbooked and nothing we could do about it. After getting our transit rep involved we were able to get what we booked. We had the room we wanted for 3 nights out of the seven. We booked two months in advance and they had plenty of time to inform us however they chose not to. We will not go back to this resort, we didn't book a holiday to argue over rooms.

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Private  - 

Verified Purchaser

Nickelodeon Hotel Punta Cana: Excellent Resort

My family and I had a great time at the Nickelodean resort. The staff was wonderful and made sure we were happy. The beach was a little choppy, but we still enjoyed it. Great food, great rooms and excellent staff.

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Private  - 

Verified Purchaser

Bahia Principe Grand Samana Roulette: Wonderful Resort

We stayed at Bahia Principe Cayacoa recently, the room was very clean with an amazing view. Extremely friendly staff especially the animation team. Food was excellent in all the restaurants as well as the buffet. Evening shows were average some better than others. I would highly recommend this resort for anyone looking for a relaxing vacation. One tip ask for a room oceanfront or facing the pool the rooms facing the village are very noisy at night.

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Jitkalq  - 

Verified Purchaser

Sunscape Coco Punta Cana: The best resort experience in years.

We booked our vacation at this resort at the very last minute/second running out of options and little disappointed that we were not able to go to another preferred place due to availability. Vacationing over the years in different islands and resorts but first time at Be Live Collection, we were blown away with this experience. Resort itself was simply beautiful and clean. Service excellent at every level. Staff very friendly and highly professional. And food? Exceptional at either buffet or r [... read more]

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Deb775  - 

Verified Purchaser

Paradisus Punta Cana: Wonderful Resort

We returned to Paradisus Punta Cana because we enjoyed the Bali Beds that are available with the Royal Service option as well as the service on the beach and the quality of food offered in the Restaurant 'La Palapa' which is exclusive to Royal Service guests. The beach is wonderfully wide with soft sand and there is a long stretch of beach to walk either way which is important to us. We had great weather in mid-december-it rained at night and was in the 80 degree range during the day. We  [... read more]

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Private  - 

Verified Purchaser

Riu Republica: Good resort

Riu republica was a good resorts with many perks. The entertainment was great, very friendly staff, beautiful beach and pools! However the food wasn't good and at times I found the dining areas not very clean.

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Debi  - 

Verified Purchaser

Senator Puerto Plata Hotel: Not what it used to be

This was our fifth time at the resort and unfortunately our last. From the rats running through the lobby to the roachs on the buffet the resort has gone downhill. Room smelled musty with a large critter included. We had to switch rooms. I wil say the entertainment staff was excellent as always. It's too bad it has gone downhill as this was one of our favourite resorts.

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Christine  - 

Verified Purchaser

Grand Palladium Palace: grand palladuim palace/ Royal

apon arrival we were let off at that wrong hotel, (the royal) we had herd that someone we knew was upgraded to there and hoped they would let us stay, but they sent us back to the palladium but when we got there they sent us back to the royal . So we were upgraded , was very nice, room service all day, beach was good , pools were excellent, the whole complex was clean. Staff polite, English barrier wasn't to bad . The only thing i herd from our group of four was this....... beds were hard ( did [... read more]

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Private  - 

Verified Purchaser

Riu Merengue: Waste of Money

Our first of three rooms had two twin beds pushed together as opposed to the king size bed we had booked, it was like sleeping over at the girlfriends house when I was a teenager. The second room smelled of mildewed basement and old socks and finally the third room's air-conditioning didn't work. At this point we gave up on getting a decent room. The water and the beach were dirty and while at the beach we were constantly accosted by people trying to braid hair or sell tours not associated with  [... read more]

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Private  - 

Verified Purchaser

Cofresi Palm Beach and Spa Resort: Beautiful, but likely won't go back :(

The reasons being : We were led to believe we could pay to be upgraded for the week to VIP and got the run around, to ultimately not get it. We were not told that our excursions were cancelled , on two separate occasions when they said to us they would run rain or shine. During the rainy days, there were no activities planned to fill our time. They seemed to not beprepared for rain days. In fact a guest staying there used his own equipment to do some karaoke in one of the stations. So the [... read more]

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Private  - 

Verified Purchaser

Cofresi Palm Beach and Spa Resort: Ok.

The resort and staff itself was pretty decent, but the beach was kind of disappointing, small and very rocky. People are very pushy for you to do other things that arent included from the resort. I was also annoyed that the fact that you have to take a shuttle bus to the a la cart dinners, (we were not told about it, so we were a half hour late). The staff overall was okay, some were really nice and helpful, still a huge language barrier. We got lost on the resort, and one of the workers told us [... read more]

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Private  - 

Verified Purchaser

Riu Merengue: Great vacation

We just got back from a week away. I was traveling with my 3 boy - 13,11,9. They had the BEST time ever. The staff was amazing. Always happy, and so friendly. There was always something to do. The hotel was nice, they kept it clean. They were really quick to take care of anything you needed. The staff is what made this trip so amazing. Mel

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Private  - 

Verified Purchaser

Riu Republica: Disappointed!!

This is the fifth RIU I've been to. I was disappointed with a few things. First off the room was excellent. The room was kept clean by the staff. Unfortunately the public areas were not kept as clean as they should be. The food was acceptable but nothing special. The staff were very friendly and helpful.

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Private  - 

Verified Purchaser

Sunscape Coco Punta Cana: Good resort

Traveled with the family. Loved the entertainment team especially Speedy, he was very attentive, fun, high energy and friendly. Dining was good....could always find something to enjoy. Christmas Eve dinner was great. Loved the nativity scene on the beach too and Santa's arrival on Christmas day. Rooms and location in bldg 12 was very good. Thank you to Victor Pollantis for that. Washooms (flush mechanism did not work well but that did not trouble us). Rooms not cleaned till late af [... read more]

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Jerry  - 

Verified Purchaser

Tropical Deluxe Princess: Great Family Vacation

Resort was very big. Three big pools and plenty of restaurants. Never felt that there were too many people around you. Rooms could have been better kept. We had to change rooms mid-way during our stay because of bathroom issues. People and staff were very friendly and made the trip enjoyable.

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Dorothy  - 

Verified Purchaser

Viva Heavens by Wyndham: Lovely Resort

I loved the staff, from rooms, buffet and entertainment. Everything was very well maintained. rooms cleaned every day, fridge replenished daily, the grounds and pool kept up to par. There was a good selection of food.

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