Royal Solaris: Good economic family resort

My family of five with children ages 4 9and 12 went to this resort just before Christmas. We found the restaurants good. My family especially enjoyed the pizzeria and the sushi bar. The buffets were excellent if you went for the local dishes and good if you went for the other stuff. The kids club in this resort is amazing. The grounds for the kids area are large and the room when they are indoors is very spacious. We don't typically put our kids in the kids club but my children always wanted [... read more] to go. They had a great time and they had both indoor and outdoor opportunities throughout the day. we always chose to go when they were doing water slides or later in the afternoon when they needed a Sunbreak they had a movie. Hotel itself is good.... No a lot to complain about. The biggest problem for me was that the adjoining door between us and the next room had no seal and you could hear absolutely everything. We were lucky to be there during a quiet time. Part of one week we had older neighbours and they were quiet we had a young couple for a few days and I had to bang on the wall so they would be quieter with their exploits and the last two days there was a baby crying and we had to put on a white noise on our phones. It is my largest complaint. We're fortunate to have been there during the downswing. other than that the service is excellent the staff were very attentive around the pool side and at dinner. The kids club staff were fantastic.

Bahia Principe Explore Akumal: Lovely resort

The buildings and grounds are kept immaculately and the staff are absolutely wonderful. The food was delicious whether you were eating at the buffets or a la cartes. We spent most of our time on the adult only beach which was very relaxing and enjoyable. The activities staff on the beach facilitated yoga, stretching, fun games and Spanish classes.

Riu Palace Las Americas: Perfect 10!

This was one of the finest resorts I have ever stayed at. The staff were friendly, never missing a "hola" as I walked passed, the food was amazing with great selection and presentation, the property cleaned to perfection.

Riu Emerald Bay: lots of locals

riu emerald bay is a great resort good food friendly staff the food and drinks change with the amount of local which in any case is a wild bunch of untraind children people complain about the elevators these people have never been in one and think they are at the c n e also very untrained parents food all over the place then complain about the bird crap on their towels there should be two seasons nov. to apr. canadians rest of the year the locals .

Royalton Riviera Cancun Resort and Spa: We enjoyed our stay!

This place has a daily schedule full of activities for kids, adults and/or families. Schedules of daily activities are posted a week at a time so you can make plans. All the pools are great. The restaurants are great. The staff at all levels were great too. The one negative was the concierge on my floor who couldn't understand or get it when we said no to the "time share breakfast." They don't call it a time share but it is! For a 3 year old hotel and a five star rating the room we had was in n [... read more]eed of repairs ( rusting faucets, broken desk top, dirty curtains, broken chunks of wood from doors to furniture and a broken door handle). The TENNIS Pro (HECTOR) was amazing. I participated in the lessons as did my daughter's. We thoroughly enjoyed our lessons and looked forward to them daily. The resort is surrounded my mangroves so there are mosquitoes in the evenings. The beach and sand are great. Swimming in the ocean was fantastic. Resort is located 15 minutes from Cancun Airport and is situated by itself which we enjoyed. This holiday for us was about just relaxing and not running around to and from tourist sites. The spa was also very good.

Ocean Riviera Paradise: Amazing Resort

Great resort , great people , great shows, no complaints. Only thing alot of the workers don’t speak English at all. The beach is really nice but the people don’t stop harassing you for massages on the beach. They ask you over 100 x same person. Also the water in the beach there’s a lot of rocks. . Otherwise fantastic.

The Pyramid Cancun: Family Reunion at a Beautiful Resort

We were picked up promptly from the airport and taken directly to the hotel and it took approximately 20 minutes. We were greeted and checked in quickly and found our room easily. Our parents had arrived earlier that day and having to get up at 3am, they tried to take a nap in their room. Unfortunately, they could not as there was construction on the floor directly above them and there was hammering and drilling all day. We were happy to see each other and decided to go for dinner. The rest [... read more]aurants are all amazing and the food is served and prepared with excellence. I highly recommend paying extra for the Black VIP Bracelets. The black bracelets allow you to visit all the restaurants and the service cannot be beat. Almost every night there is a breathtaking circus show in the middle of the Pyramid. We stood outside our rooms and watched from the balcony. There is a wonderful jazz/folk club that we enjoyed every night after dinner. The beach was cleaned every day and the sand is white. Our stay was during the first week of December, and the ocean was a bit rough but if you held your ground, you could take a dip. This hotel has soft beach beds on the beach and along the many pools. The black bracelet allows access to these areas. The bathrooms by the beach were kept clean. The foliage is lovely and there are palm trees everywhere along with a fish pond and winding walking path. The only issue we personally had, was the locking door mechanism for our room had a battery fail at 11pm on the first night. The front desk could not help us and told us we had to wait until 8am for maintenance. We could not find anyone to help us and after a couple of hours I had no choice but to channel my inner Harley Quinn and finally three bus boys were sent up with tools and they were able to open our room at 2am. When we opened the door there was a very powerful glue smell in the room from the construction above. We could not sleep in our room, so they gave us a key for an empty room and we grabbed our toothbrushes and slept there. We ended up moving rooms because they didn't seem to have three AA batteries to fix the door. Other than that first unfortunate night, we had a lovely time and I cannot say enough how much we enjoyed the restaurants, pools, and beach.

Dreams Sands Cancun Resort and Spa: Would highly recommend

Very enjoyable vacation. Clean rooms/hotel, friendly staff/most accommodating, great beach. Food was amazing as were there house wines. Will definitely be back. :) Gym was small, but had updated equipment.

Dreams Sands Cancun Resort and Spa: fabulous resort

my wife and i are active 60 year olds,we have travelled quite a bit, we have never enjoyed a resort as much as DREAM SANDS CANCUN, great staff ,everyone acknowledges you, most speak english and so much staff, food was terrific, comfortable beds, rooms extremely nice, cleaned daily, great ocean views,never had to wait once for dinners, good wines even the house wine was enjoyable, nice beach,in a bit of a bay, well protected from elements, will be returning with family for sure . The entertainmen [... read more]t at this resort was fabulous, best ever. The only negative for us was the extremely small gym. Thanks to the staff at Dreams, world class to us.

Grand Palladium Kantenah: Great Trip

We had another great trip to Mexico to the Grand Palladium Kantenah, it is our yearly trip that we have been doing for 10 or more years now. The resort has been doing reno's all over the place so it just keeps getting better all the time, the people are very friendly and helpful, the food is fabulous the beach is great you can't ask for a better place to spend your vacation. Our only complaint was the ride back to the airport, the driver showed up 40 minutes late to pick us up then he drove [... read more] like a maniac in heavy traffic doing 140kph until someone screamed at him to slow down and not try and kill us, we did make it to the airport a little shaky but in one piece. We are already planning a return in April instead of going back to Cuba.

Bahia Principe Explore Tulum: FANTASTIC!

Food was great. Lots of variety. The beaches and water were stellar. The grounds were stunning. Animals all over the place. The whole place was very alive. A long way from the airport and any towns but we will be going back.

Tropicana Hotel: Great location, clean and safe...

I have been going to the Tropicana for the past 4 years, likely 5 times by now. It is my first choice when going to Puerto Vallarta. While some of the mechanics of the hotel are old (“iffy” plumbing) the best feature is the property’s cleanliness.

Barcelo Maya Caribe: Barcelo Maya Caribe

The hotels grounds are beautiful. The 4 resorts, Beach, Caribe, Colonial and Tropical are all within easy walking distance of each other. Fifty percent of the staff are friendly in that you were greeted with a hello as you walked by. The pools are great. The kids play structures are second to none. Awesome! The food is good, but often repetitive. Guest services are very helpful. The free WiFi is terrible. It is available for 3 hours per day and you have to go to the mall area to access it. If yo [... read more]u want WiFi access, I suggest buying the package for the week, about $40. Otherwise, it's $9/day. Our check in was a disaster. It was further complicated by the fact that the desk clerk did not speak English very well. We have been to other similar resorts in the area, and our overall experience was much more satisfying.

Akumal Bay Beach and Spa Resort: Very nice Resort

Staff works hard ,very nice grounds and well kept . Need a few lounges around the main pool area , Not everyone likes the sun beds , Good variety of food choices at the buffet. Asian eatery was our favorite. Rooms were very nice and clean. Take insect spray as bugs were hungry .

Samba Vallarta: Very good locationsmsll

Small very friendly resort. Grounds are beautiful. Staff is excellent & very accommodating.Rooms need a bit of updating. Beach is is comfortable. Very family friendly. Coffee is ready for those that need their fix first thing in the morning .

Akumal Bay Beach and Spa Resort: Great resort

Buildings staff and food great. Sweet drinks disappointing. Tasted like they were all sweetened by sweetener. Noise above below and beside our room annoying and frequent. Sounded like furniture moving and heavy walking feet. Wished their was more pool and beach sports. Pool water very cool

Moon Palace Cancun: Great golfing resort

Nice resort great golf course club house under construction but luis and staff did a great job getting people out on course on time 38 dollars cart fee reasonable reataurant staff very courteous woul go back

Sandos Caracol Nature Resort and Water Park: Good for family!

Love this place, more natural and lots of things to do especialy for young families . Recommend this place to anyone who want to enjoy life, nature, a nice beach and different good restaurant. Service was good also and room, was nice (we had monkeys on our balcony)

JOIA Paraiso by Iberostar: 5 star experience!

Staff are super friendly and go out of their way to keep you happy. Very clean and great variety of restaurants, which you should book as soon as you arrive as they fill up quickly. The entertainment staff by the pool and for the shows are wonderful and if it rains, the spa pool is a great option.

JOIA Paraiso by Iberostar: WOW, just wow. An incredible resort.

This is the most beautifully designed hotel I have ever been to. The architecture is elegant, extravagant and inviting. The staff were gracious, kind and charismatic. There was so much to choose from everyday during the breakfast, lunch and dinner buffets. The à la carte restaurant were awesome. I especially enjoyed the Japanese and Italian. I was able to book an excursion at the hotel called Emotions. I would highly recommend this one if you would love to ATV through the jungle, zip line throu [... read more]gh the trees and end your day in a beautiful cenote. I will always remember my days in the sun, poolside, sipping Piña Coladas. Take me back!! I miss it already.