Friendly Fun Vallarta: Nice Resort - Borderline boring.
The resort was nice, rooms good, stocked the mini fridge every day, buffets were very good, Clean facilities, lovely staff . There are 3 pools, kiddie adult, youth & adult, then adult only with a fully stocked bar & appitizer kitchen, which was wonderful.
The entertainmant was basically NONE EXISTING. They had beach volleyball but needed a resort staffer to call people in to organize it. .
There were in 8 days , 6 weddings on the resort beach area ....which left no space for entert[... read more]ainment because the wedding music and entertainment music would have clashed.
They prefer you stay on the resort but threre is nothing to do there.
We have been there approx 8 times in 20 years and resort/entertainment has been declining.
In conclusion, I would recomend this resort if all you wanted to do was, eat ,drink & lay around all day, again boring.
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Sheila -
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Akumal Bay Beach and Spa Resort: Amazing resort
We loved this hidden gem of a resort. Staff were excellent and made our staff enjoyable. The food and entertainment were wonderful. The beach was clean and easy to swim in, the pool was also clean and cool to swim in. We loved the pool exercise and many drink bars throughout the resort. The only thing I would improve is the beach/ pool chair availability. We had to get chairs at 6:00 am or may not get them. I would also suggest to sell sunscreen in the gift shop. These are minor things compared [... read more]to how well everything else was run and the thought out into the resets offerings. I would recommend the resort and certainly return . Thank you Akumal Bay Resort!
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Private -
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Hilton Cancun: Amazing resort
Resort was amazing. Our room was very modern. Nice and big and always clean. All the food was delicious. A la cart restaurants were very easy to book and always available. There were always chairs available around the pools, most having umbrellas.
The shows are a little too early. I think they gear them around the children. We missed most as we were eating dinner at that time.
The one thing that bothered me is we had a late check-in which resulted in a late check out. They told us if we u[... read more]sed any of the amenities after the noon checkout we had to pay $10 per hour/per person. So to sit on a lounger at the pool we had to pay. Funny thing is, we didn’t get a refund for the amenities we didn’t use when we arrived at 9:00 pm.
All in all, I would return for the many other wonderful qualities of this resort.
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Private -
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Barcelo Maya Tropical: Excellent Hotel Complex
The Barcelo complex, is excellent for all groups of people. You get to use the facilities at 4 of the hotels, their buffets, restaurants, swimming pools, etc..the employees work very hard at service and cleaning, the beaches are a little rocky, but once your out in the ocean it’s fine, they do clean up the seaweed, their is so many activities you don’t need to leave the resort, l didn’t care for the entertainment at night, l found the band way to loud which made it hard to hear the performers, t[... read more]hey have a 24 hour sports bar with food and tvs, bowling alley etc. they also have outdoor restaurants you can go for lunch by pools so you don’t need to walk to buffets
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Bryan -
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Ocean Riviera Paradise: Loved it!
This was our second time at Ocean and it was absolutely amazing! The beach was a bit rocky a few days but other than that everything was perfect. I would totally recommend this hotel to anyone. One of the best in Cancun!
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J.cab -
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Barcelo Maya Caribe: Beautiful resort!
The Barcelo Maya Grand is a large beautiful resort with many pools & activities and access to multiple areas & restaurants with a variety & plenty of food. The grounds are kept very clean and the friendly staff work very hard to maintain cleanliness and cater to guests. Check in could've been more welcoming as we had to change rooms in order to get the rooms we paid for but once I mentioned "speaking to a manger" they suddenly found our rooms;) There was a 3 day music festival that created a lot[... read more] of noise & brought in tons of young people which would've been nice to know about prior to booking, we were far from it so not a bother but other families were not happy about it. Overall the Barcelo Maya Grande (Caribe) is a stunning lush resort with a beautiful beach & lots of do or not do. We had an amazing week there,enjoy!!!
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Catalonia Playa Maroma: Great Mexican Resort
I booked this resort for our December getaway after reading reviews. It is about 400 rooms, VERY clean, good food. The beach has lots of shade from the palm trees & lots of lounges ( no need to put out towels) .Restaurant reservations are done yourself via the QIR code on the website (easy).The resort has a jungle feel with coati everywhere ! Staff are wonderful , pools large & pool area food is fast with pizza , burgers & sandwiches. We were very pleased with this resort , the beach is very wal[... read more]kable ,swimable and no seaweed in December :))) The buffet is good , super breakfast choices. AAAAA+++++
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BubbaB -
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Bahia Principe Explore Tulum: Beautiful spot
The weather was absolutely amazing the whole 10 days. We had no issues with the WestJet flight and was well prepared with everything needed from the trip central staff. Thank you for making sure we were prepared with visit tax and everything else.
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Private -
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Sandos Caracol Nature Resort and Water Park: An honest review
The resort is big and beautiful, and there are lots of activities for families. The restaurants are pretty good overall, although a few are nasty. The Sandos app is decent but could be better. It was easy for us to book à la carte restaurants through the app, and we were able to book five during our seven-night stay. The only two à la cartes that were actually good were the Japanese restaurant and Los Lirios.
Check-in was quick for us because we arrived late, but we often saw very long check-[... read more]in lines when walking through the lobby. Staff could have more positive attitudes. The resort is definitely family oriented, but there are nice adults-only sections throughout the property. It is very hard to get smaller peso bills, so it’s best to get them before you arrive.
The beach was really well kept, but be prepared for someone trying to sell you something every couple of minutes. They are not aggressive sellers, though. The large pool area where most people swim was quite crowded and the water was dirty, with a lot of sand on the floor. Drink quality was pretty decent and they do have some good high-quality brands.
The Wi-Fi throughout the resort was pretty good, with only a few spotty patches on the beach. The live shows were amazing, especially the Michael Jackson one. The resort is only ten minutes from Walmart and Fifth Avenue. You can take a taxi, Uber, InDrive, or the shuttle that runs twice a day for a couple of dollars.
There is a lack of staff at the bars, which causes big lineups because most bars only had one bartender. The resort could have much better cleaning practices in the bars, sitting areas, and other common spaces. Housekeeping was subpar.
You can’t get any good food on the resort past 11 p.m. The only place open after that is Nido, and they only serve beef and chicken tacos or burritos, and they are not great.
The one-bedroom pool view suite we stayed in was pretty run down. The TV was old, the floors had cracks, and there was broken furniture and broken electrical outlets. The paint was peeling on the walls, and the air-conditioning filters were disgusting, looking like they had never been cleaned. There is no door separating the bedroom from the living room, and there are no doors on the bathrooms, which seemed very odd. The toilet is in a separate little room with a door, which is also strange. This suite is definitely not ideal for families.
The water park is nice and clean. The food there is terrible and there are not many options. The ice cream is okay. You can’t get alcohol there, and if you want to smoke there is no smoking hut nearby.
All in all, the experience was positive, but not enough for me to consider coming back.
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Private -
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Canto Del Sol: Great Resort in perfect location
This trip was booked thru Trip Central and was a Sunwing Vacation with a West Jet Flight. I was a bit skeptical of this being a 4 star resort from reading some of the reviews, however the price was great and we decided to chance it. It turned out to be much better than expected.
The staff were amazing, the food was really good, pools nice and the location to downtown was perfect. The rooms were dated and could use some better lighting and furniture but very clean with comfortable beds and gr[... read more]eat showers. The a/c worked great. Our house keeper was Royo who did a great job.
The hotel is really two facilities joined by a pedway. I was in the Mountain zone which is separate from the main building. It is a bit of a walk to the pools and restaurants but very quiet
The buffet food was outstanding. Always a seafood dish and other selections as well as great fresh fruit and vegetables. Staff were great, a shout out to Arturo who I got to know over our stay. I had signed up for the Italian, Mexican and Surf and Turf specialty restaurants but opted instead to just do the buffet
Location is a 25 minute walk to the start of the Malecon. A 2 minute walk to the convenience store and less than 5 minutes to the bus stop. Bus is 10 pesos and the Centro bus takes 10-15 minutes to get to the heart of the Malecon.
Suggestion: I never experienced any lineups for the buffet however I was there before 8 am for breakfast and before 7 pm for supper. Most people go around 7:30 - 8pm for supper and by then there is a short line up.
Summary: this was an excellent choice for my last minute vacation. I would not hesitate to go here again in the future.
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Platinum Yucatan Princess: Awesome experience
We loved everything about this resort. It was the perfect time of year to get out of the Canadian cold. The accomodations, service, food and entertainment exceeded our expectations.
We look forward to returning in the future.
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Private -
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Luna Palace: Loved it
We did the all inclusive. This included four other hotels in the palace chain. We did use this for meals. We were there for our anniversary and birthday. The hotel was exceptional in what they did. They decorated our bed with balloons and swan/bday cake towels as well as a happy birthday banner on our door. It was the smallest of the hotel chain and quietest. We loved it. The pool clean. Staff great.
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Guy B. -
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Sunset Plaza Beach Resort & Spa: great place
Nice and clean hotel. good emplacement close to downtown (Malecon). Food was very good and personnel very good and very helpful. Great view from all room. Quiet hotel. i will return if i have a chance. I recommend this hotel.
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Private -
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Grand Palladium Kantenah: Grand Palladium Kantenah
Our stay at the Grand Palladium Kantenah was excellent. The rooms, food and service were top notch. We’ve stayed at the Grand Palladium Colonial in the past with a similar experience. The resort has only gotten better with time. Keep up the good work! We’ll be back soon!
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Barcelo Maya Colonial: Barcelo Maya Colonial was Wonderful
We stayed at thr Barcelo Colonial with a group of friends in December 2025. We had a great time and having access to the other resorts was a bonus. This was the first time we never left the resort to do an excursion. There were lots of free activities available in the complex.
We ate at the Colonial/ Tropical and the Caribe/Maya Beach. They were slightly different but both really good. Caribe/Maya had a great pasta station and sandwich grill station. One thing they resort didn't have was [... read more]a standalone coffee shop but they did have a specialty coffee machine available for you to make your own. The a la carte restaurants that we tried were really good too. Kyoto, santa fe and the seafood one.
No problems finding a chair by the pools or the beach and lots of shady areas. There were a lot of hammocks available by the pool area too, perfect for a daytime nap.
We went to the theatre a few times and the shows were as entertaining as other resorts we've gone too. A lot of singing amd dancing. It would be nice to have a fire show, a magician, or something more entertaining. We found it more lively hanging out in the mall bar by Caribe or in Maya beach lobby. Better music and a younger crowd. There wasn't a happening common space to hang out in the evening other than the piano bar which was quieter and older crowd
Overall we had a great time and it was a great resort.
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Grand Decameron Complex Bucerias Trademark: Best Bangalore for your buck
Although a bit dated the staff makes this resort great!!!
Unfortunately in the last 2 years the new ownership has seen fit to repaint the resort with boring beige. The previous bright colors made this place so charming. The food has also become a bit repetitive
Overall a friendly family resort reasonably priced.
I would give it a 3 star
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Apexian13 -
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Sandos Caracol Nature Resort and Water Park: Family trip to Sandos
This resort is well laid out with beautiful shaded pathways getting you anywhere you need to be with the feel of a jungle adventure. Lots of wildlife to see including Monkeys and Coatis , Iguanas and even some friendly cats make for a great time for everyone especially the kids. The animation team did a great job keeping kids happy with daily activities and the resort has so many natural features to explore there is something for everyone. The disappointing part which is mentioned on all rev[... read more]iew platforms is the check in process and the inability to reserve Al La Carte restaurants. Check in was extremely long ( it took honestly 1 hour and 50mins start to finish) , and quite frustrating. Travel days aren't fun for anyone, and after the 1 hr 40 min bus ride from the airport... standing in another line and being told repeatedly that if we bought an upgrade we wouldn't have to wait in line isn't well received. We finally got our family of 4 checked in and our bracelets, then told we needed to line up at the Concierge desk to have the room number assigned and the bracelets programmed. Frustrating ? Absolutely!!!
We have traveled to several Caribbean countries , to many different resorts... this was absolutely the worst check in we have have experienced.
We were informed of the Sandos App, and that's how we were instructed to book the Al La Carte's throughout our stay. Once we logged in with our room number, we could see NO availability ... for any restaurant ... ALL WEEK ! Great....
This resort could be great, with some changes to the administrative section. The maid staff, gardeners, wait staff and cooks... all amazing and deserve our thanks. The food was as expected, ok resort food with the usual buffet selection.
The beach was ok , definitely rocky with one small section behind a barrier that was safe for kids. Lot of shade and we could always find a lounge chair so no issues there. The pools were dirty unfortunately, especially the main pool with the swim up bar. It had tons of sand in the bottom and we honestly didn't see any staff cleaning like other resorts do in the evening or early morning.
Would we go back? Maybe if we knew they had resolved the restaurant reservation system and the check in process with some additional staffing for bars. Only having one bar to serve the entire beach as well as the pool area just doesn't work. Always long lines unfortunately.
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Private -
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Grand Park Royal Cozumel: Pleasant resort
All around ,grounds ,rooms ,restaurants,pools, the little beach , were nice and kept clean, and people working there very courteous . The chefs had prepared tasty foods and sweets .
Yet ,the whirlpools not functioning and therefore the water not clean .
No chance to use book exchange for all guests , for members of the club only !!!
And for people with reduce mobility the grounds surface is not so friendly by design , even though looks nice .
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Private -
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Krystal Grand Nuevo Vallarta: average resort / don't get too excited
The hotel is a bit dated but the rooms size was very nice with an extra dining area and pull out couch. The beds are very hard and need to be updated to softer mattresses. The grounds are well kept and the service was very good all around from the buffet to the al a cartes. The pools were very nice and can get busy with the swim up bar if you are looking for a quick drink. The beach was very nice with a gradual slope and no rocky bottom and the beach and pool chairs were not too hard to find, ge[... read more]t there early to throw your towel on a lounger if you want to spend your day by the adult pool or on the beach. They have very little to offer for entertainment, no big shows, and the sports bar was just the average size for a few couple to watch anything they had on tv. Nowhere really to go and relax and chat after a dinner. the lobby could use a few more lounge chairs as there was next to nothing for seating if you wanted to sit and have a drink by the lobby bar. Trying to get pesos exchanged for smaller denominations was a challenge as they were very limited with small bills. Only a 30 min walk on beach or the pathway across the street to get to Bucerias. Overall i would not give this hotel a 4 or 5 star rating as stated. more like a 3 for what they offer. would only go back if the price was right.
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Katie -
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Grand Decameron Complex Bucerias Trademark: Super friendly Hotel Resort
This hotel is in a great location. The beach is close, walking distance to Bucerias and coffee shops and restaurants if you want to go off the resort. The grounds are really nice. Keep in mind this is an older resort, but kept very clean. Not alot of frills in the rooms, but beds and pillows were comfortable.
For the price we paid, I would say we got very good value. We stayed one week and ate off the resort twice. Loved our vacataion and found guests and staff super friendly a[... read more]nd safe.