Our Verified Customer Rating 4.2

Our Verified Customer Rating 4.2

(21857 Reviews)

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Could be better  - 

Verified Purchaser

Friendly Fun Vallarta: Nice Resort - Borderline boring.

The resort was nice, rooms good, stocked the mini fridge every day, buffets were very good, Clean facilities, lovely staff . There are 3 pools, kiddie adult, youth & adult, then adult only with a fully stocked bar & appitizer kitchen, which was wonderful. The entertainmant was basically NONE EXISTING. They had beach volleyball but needed a resort staffer to call people in to organize it. . There were in 8 days , 6 weddings on the resort beach area ....which left no space for entert [... read more]

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Sheila  - 

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Akumal Bay Beach and Spa Resort: Amazing resort

We loved this hidden gem of a resort. Staff were excellent and made our staff enjoyable. The food and entertainment were wonderful. The beach was clean and easy to swim in, the pool was also clean and cool to swim in. We loved the pool exercise and many drink bars throughout the resort. The only thing I would improve is the beach/ pool chair availability. We had to get chairs at 6:00 am or may not get them. I would also suggest to sell sunscreen in the gift shop. These are minor things compared  [... read more]

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Private  - 

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Hilton Cancun: Amazing resort

Resort was amazing. Our room was very modern. Nice and big and always clean. All the food was delicious. A la cart restaurants were very easy to book and always available. There were always chairs available around the pools, most having umbrellas. The shows are a little too early. I think they gear them around the children. We missed most as we were eating dinner at that time. The one thing that bothered me is we had a late check-in which resulted in a late check out. They told us if we u [... read more]

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Private  - 

Verified Purchaser

Barcelo Maya Tropical: Excellent Hotel Complex

The Barcelo complex, is excellent for all groups of people. You get to use the facilities at 4 of the hotels, their buffets, restaurants, swimming pools, etc..the employees work very hard at service and cleaning, the beaches are a little rocky, but once your out in the ocean it’s fine, they do clean up the seaweed, their is so many activities you don’t need to leave the resort, l didn’t care for the entertainment at night, l found the band way to loud which made it hard to hear the performers, t [... read more]

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Bryan  - 

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Ocean Riviera Paradise: Loved it!

This was our second time at Ocean and it was absolutely amazing! The beach was a bit rocky a few days but other than that everything was perfect. I would totally recommend this hotel to anyone. One of the best in Cancun!

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J.cab  - 

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Barcelo Maya Caribe: Beautiful resort!

The Barcelo Maya Grand is a large beautiful resort with many pools & activities and access to multiple areas & restaurants with a variety & plenty of food. The grounds are kept very clean and the friendly staff work very hard to maintain cleanliness and cater to guests. Check in could've been more welcoming as we had to change rooms in order to get the rooms we paid for but once I mentioned "speaking to a manger" they suddenly found our rooms;) There was a 3 day music festival that created a lot [... read more]

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Private  - 

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Catalonia Playa Maroma: Great Mexican Resort

I booked this resort for our December getaway after reading reviews. It is about 400 rooms, VERY clean, good food. The beach has lots of shade from the palm trees & lots of lounges ( no need to put out towels) .Restaurant reservations are done yourself via the QIR code on the website (easy).The resort has a jungle feel with coati everywhere ! Staff are wonderful , pools large & pool area food is fast with pizza , burgers & sandwiches. We were very pleased with this resort , the beach is very wal [... read more]

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BubbaB  - 

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Bahia Principe Explore Tulum: Beautiful spot

The weather was absolutely amazing the whole 10 days. We had no issues with the WestJet flight and was well prepared with everything needed from the trip central staff. Thank you for making sure we were prepared with visit tax and everything else.

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Private  - 

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Sandos Caracol Nature Resort and Water Park: An honest review

The resort is big and beautiful, and there are lots of activities for families. The restaurants are pretty good overall, although a few are nasty. The Sandos app is decent but could be better. It was easy for us to book à la carte restaurants through the app, and we were able to book five during our seven-night stay. The only two à la cartes that were actually good were the Japanese restaurant and Los Lirios. Check-in was quick for us because we arrived late, but we often saw very long check- [... read more]

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Private  - 

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Canto Del Sol: Great Resort in perfect location

This trip was booked thru Trip Central and was a Sunwing Vacation with a West Jet Flight. I was a bit skeptical of this being a 4 star resort from reading some of the reviews, however the price was great and we decided to chance it. It turned out to be much better than expected. The staff were amazing, the food was really good, pools nice and the location to downtown was perfect. The rooms were dated and could use some better lighting and furniture but very clean with comfortable beds and gr [... read more]

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Private  - 

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Platinum Yucatan Princess: Awesome experience

We loved everything about this resort. It was the perfect time of year to get out of the Canadian cold. The accomodations, service, food and entertainment exceeded our expectations. We look forward to returning in the future.

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Private  - 

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Luna Palace: Loved it

We did the all inclusive. This included four other hotels in the palace chain. We did use this for meals. We were there for our anniversary and birthday. The hotel was exceptional in what they did. They decorated our bed with balloons and swan/bday cake towels as well as a happy birthday banner on our door. It was the smallest of the hotel chain and quietest. We loved it. The pool clean. Staff great.

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Guy B.  - 

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Sunset Plaza Beach Resort & Spa: great place

Nice and clean hotel. good emplacement close to downtown (Malecon). Food was very good and personnel very good and very helpful. Great view from all room. Quiet hotel. i will return if i have a chance. I recommend this hotel.

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Private  - 

Verified Purchaser

Grand Palladium Kantenah: Grand Palladium Kantenah

Our stay at the Grand Palladium Kantenah was excellent. The rooms, food and service were top notch. We’ve stayed at the Grand Palladium Colonial in the past with a similar experience. The resort has only gotten better with time. Keep up the good work! We’ll be back soon!

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Private  - 

Verified Purchaser

Barcelo Maya Colonial: Barcelo Maya Colonial was Wonderful

We stayed at thr Barcelo Colonial with a group of friends in December 2025. We had a great time and having access to the other resorts was a bonus. This was the first time we never left the resort to do an excursion. There were lots of free activities available in the complex. We ate at the Colonial/ Tropical and the Caribe/Maya Beach. They were slightly different but both really good. Caribe/Maya had a great pasta station and sandwich grill station. One thing they resort didn't have was  [... read more]

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Private  - 

Verified Purchaser

Grand Decameron Complex Bucerias Trademark: Best Bangalore for your buck

Although a bit dated the staff makes this resort great!!! Unfortunately in the last 2 years the new ownership has seen fit to repaint the resort with boring beige. The previous bright colors made this place so charming. The food has also become a bit repetitive Overall a friendly family resort reasonably priced. I would give it a 3 star

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Apexian13  - 

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Sandos Caracol Nature Resort and Water Park: Family trip to Sandos

This resort is well laid out with beautiful shaded pathways getting you anywhere you need to be with the feel of a jungle adventure. Lots of wildlife to see including Monkeys and Coatis , Iguanas and even some friendly cats make for a great time for everyone especially the kids. The animation team did a great job keeping kids happy with daily activities and the resort has so many natural features to explore there is something for everyone. The disappointing part which is mentioned on all rev [... read more]

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Private  - 

Verified Purchaser

Grand Park Royal Cozumel: Pleasant resort

All around ,grounds ,rooms ,restaurants,pools, the little beach , were nice and kept clean, and people working there very courteous . The chefs had prepared tasty foods and sweets . Yet ,the whirlpools not functioning and therefore the water not clean . No chance to use book exchange for all guests , for members of the club only !!! And for people with reduce mobility the grounds surface is not so friendly by design , even though looks nice .

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Private  - 

Verified Purchaser

Krystal Grand Nuevo Vallarta: average resort / don't get too excited

The hotel is a bit dated but the rooms size was very nice with an extra dining area and pull out couch. The beds are very hard and need to be updated to softer mattresses. The grounds are well kept and the service was very good all around from the buffet to the al a cartes. The pools were very nice and can get busy with the swim up bar if you are looking for a quick drink. The beach was very nice with a gradual slope and no rocky bottom and the beach and pool chairs were not too hard to find, ge [... read more]

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Katie  - 

Verified Purchaser

Grand Decameron Complex Bucerias Trademark: Super friendly Hotel Resort

This hotel is in a great location. The beach is close, walking distance to Bucerias and coffee shops and restaurants if you want to go off the resort. The grounds are really nice. Keep in mind this is an older resort, but kept very clean. Not alot of frills in the rooms, but beds and pillows were comfortable. For the price we paid, I would say we got very good value. We stayed one week and ate off the resort twice. Loved our vacataion and found guests and staff super friendly a [... read more]

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