Hotel Roc Casa del Mar: Amazing beach

Rooms were clean but could have used some paint, beach amazing. Food at buffet was exactly the same every day for each meal. A la cartes were ok and snack bar was not bad. One thing is they serve drinks in these tiny plastic glasses (4oz max) bring a reusable cup. Music at bar before show was amazing.

Playa Vista Azul: Comfortable and breathtaking scenery and ocean.

Grounds of the hotel very well kept. Lobby and surrounding areas always kept clean. Beautiful pool with oceanic scenery. Lobby bathrooms could use a little more attention i e ongoing care. The staff at the lobby, bars, pool coffee shop, late night snack bar, buffet dining absolutely fantastic. Shows were good could use more improvement. However, some negative points 1- Reservations at the restaurant should not be only for priviledged guests, non-priviledged guests had line ups which were [... read more] huge and frustrating, it took us two days to get into Limoncello. I thought that was ridiculous. Staff needs to be more friendly in the restaurants. The only staff that impressed us was in the Caribbean restaurant. David in the buffet was amazing, attentive and always smiling. This young man made our breakfasts very pleasant. He needs to be recognized. 2- Room service - Stingy with towels, otherwise our maid was fantastic. 3- Lastly maintenance - we had no lighting in the corridor outside our rooms (we had 2) this we reported on the first day and till the last day no one came to change the bulbs, poor maintenance and we were always in the dark late at night returning to our rooms. We had to use our cel phone light to fit our room key in the door.

Hotel Roc Casa del Mar: Ocean: Casa del Mar

We were satisfied with the room and the location. We were in 0632 room and building and what we really liked was the quietness.... no noise from the celebrations and the loudspeakers from the pool.Would go there again. Check-in and check-out was fast and efficient - no long line up for service. Easy access to the beach. Fantastic sany beach, clean and excellent swimming. Plan to go there again. Food was good, although one got tired of it ... mostly the same every meal..... but that is ok... [... read more]. we went there to relax and swimming and beach... not to get fatter!

Hotel Roc Casa del Mar: beautiful beach, beautiful people, it stops there!

First day in and three rooms later! First room obvious busted and vandalized lock on the patio door on the ground floor with broken glass all over the ground outside on the patio, second room no air conditioning. Manager was an absolute creep and did not want to move us. We went to Sun wing rep who was fantastic and helped us get a new room. Line up of people waiting to talk to the manager with similar complaints, hoards of unhappy people. Food was horrific. Room cleaners and maintenance and all [... read more] staff in general were lovely. Beach was beautiful... Beware and be prepared to lose your first day arguing with the manager.

Ocean Maya Royale: Awesome vacation

We stayed at Ocean Maya last week and enjoyed every moment. The entertainment staff are so amazing. Big thank you to Christian and Andrea for making our week so special. If you are looking for a deal on excursions be sure to see Margarita by the pool. She had better rates then the front did. We did the Mayan ruins and cenotes. It was absolutely the highlight of our trip. The resort was well kept. The rooms were very nice. The only downfall was the seaweed which a problem in Mexico this year. [... read more] I wouldn’t hold that against the resort as they made every effort to clean it daily.

Ocean El Faro: Ocean el faro

This hotel was beautiful. Staff was amazing and good was delicious. Although it is still not complete you were not aware of the interruption. The landscape was beautiful. The casino was still not opened but the rest of the entertainment was.

Playa Vista Azul: We would not return to this resort!! Not worth the money that was paid!!!

If you don't take the privilege package it is impossible to get into the a la carte's. Certain areas on the pool/ocean area you are also refused service if you are not privileged customer. The only entertainment is one show at night, which the dancers were wonderful but nothing during the day! We ended up in a room on the patio facing construction and the highway and was impossible to sit outside because of the ciment drilling, trucks digging, and highway noise. Even with our door closed we hear [... read more]d the noise! Room cleaning was good. Beach areas were not cleaned and broken glass, etc.. all over the sand. Ended up getting a foot cut because of broken glass. Even if you had taken the privilege package it would of not been worth it either. Very boring resort!! Last year we went to Melia Jardins Del Rey in Cayo Coco Cuba... and as far as I'm concerned this was the best resort in all of Cuba and should be a 5 star resort with all it has to offer. Workers were amazing, entertainment around the the clock, food was excellent, services were amazing!! I'm only sorry that we did not book at Melia Jardins Del Rey again this year. The only good point to this vacation was the weather, not a drop of rain, full sunshine! We went as a group of 10 people and again I repeat that all felt the same as I that Melia Jardins Del Rey had more class and more to give than this resort.

Ocean Blue and Sand: Would DEFINITELY return to this resort!!

We just got back from this resort and have nothing but great things to say! The grounds were beautiful and always clean, friendly helpful staff, never had to wait for ANYTHING, food was awesome, rooms were great and cleaned and stocked everyday. We never had a problem finding a place to lay Oceanside or poolside. The party pool was great for entertainment through the day and the quiet pool was very relaxed. The size of the resort was exactly what my husband and I like, I hate having to trolly ev [... read more]erywhere we go, which you don’t have to do here at all. Everything is walking distance. The night shows were entertaining and got the audience involved whir is always fun. They had a great live classic rock cover band one night and a lobby dance party another night. It was a tonne of fun. I unfortunately had to visit the medic on site who was amazing and helpful and kind. He made sure i got to the local hospital safely and was taken well care of. Overall, I would absolutely return here and recommend anyone to go here as well.

Ocean Blue and Sand: Awesome resort

We were impressed by the high quality of the food, best we had ever had while travelling south. The whole resort was clean and impeccable, housekeepers were friendly and efficient. All staff were really pleasant and helpful. The beach was great. We upgraded to "Privilege" and it was worth every penny. The only part we disliked was the pressure tactics by the H10 Sales group; they are to be avoided. We would go back there for sure.

Valentin El Patriarca Varadero: Beautiful resort!

Clean rooms, fabulous nightly entertainment, good food. This was our second time at El Patriarca and we look forward to going back again next year. We have no complaints about this resort. The three restaurants were all very good as well.

Hotel Roc Casa del Mar: Great resort!

Enjoyed Oceans Casa Del Mar February 21 - 28, 2019. This was my 3rd time traveling to Cuba, first time at this resort. Check in was smooth, no hassles. Room was clean with a nice king bed. The bed pillows were not great, could have used a couple more. Nice open concept shower, and bathroom. Buffet food was OK. I never went hungry. Somethings like fries and bacon were not there every day. The 24 hour snack bar was terrible, especially during the late night hours. Excellent entertainment in the [... read more] lobby bar every evening, however the "Showtime" nightly entertainment was sub par, there was some talent, just needed more practice. Overall I had a great vacation. Having said that I will be taking a break from Cuba and spending my vacation money elsewhere.

Playa Vista Azul: Wow. Amazing all around

This was the resort of a lifetime. Everything was absolutely amazing! My mom and I went on a mother daughter trip. And we went to this resort for a wedding. The staff from the bar tenders to the entertainment group was all incredibly friendly and we made a great connection with them. I would recommend this resort to anyone. There were all ages here and something for everyone. Very clean and the food was good too! A cafe on site with great coffee. The infinity pool was gorgeous the beaches were t [... read more]o die for and the swim up bar and the bar tenders there were our fav. By the end of the week a lot of the staff knew our names and it was hard to leave!

Valentin El Patriarca Varadero: Great resort!

We were really satisfied with the resort. The food was good, service was good and grounds were clean and tidy. It is Cuba, so of course it wasn’t as luxurious as a 4 star in Canada or even in countries like the DR. We were there for 10 days and we have no complaints. We did upgrade to the privilege services and am glad that we did. We had access to the privilege pool, premium drinks, a concierge and late check out. Privilege services also gave us access to the privilege restaurant, breakfast r [... read more]oom service and reservations for the à la carte restaurants. The restaurants on the resort are first come, first served, so being able to have reservations was really good, cause we didn’t have to rush to get in line nor did we have to wait. I would definitely visit this resort again and would recommend it to others. My only complaint was that there weren’t a lot of beach huts ave they were hard to get even if you were up early in the morning.

Ocean Maya Royale: Great Resort

Great rooms,great food,awesome service. Wildlife around the grounds was amazing to see. Unfortunately Mother Nature took over the beach with seaweed but the resort staff did their best to keep up with the removal.

Playa Vista Azul: So So Resort

The staff was wonderful, as I've found with most Cubans. The resort itself was lacking. Very little entertainment, beach was bit of a walk with nowhere near enough shade umbrellas. They boast no reservation a la carte restaurants; this is because the "privilege customers " who paid more for their stay get first choice of restaurants. If you are lucky enough to get into one, you then find out you have to pay for your wine (all inclusive resort, my eye). We only managed to go to one a la carte the [... read more] entire week. The pool in front of the lobby was spectacular, we spent a lot of time there. Next to the ride in a 1950's- something convertible car to go to the Beatle's Bar (a must) in Varadero, the lobby pool was the best part of the whole week. There was one evening show each night, but very little other entertainment. One evening was a water show in the big pool which was excellent; another was a Micheal Jackson show. The dancer who was Micheal Jackson was phenomenal. The evening entertainment staff were amazing. Too bad there was almost no other entertainment. All in all, we made the best of our week there, but will not return. Last year we were in Cayo Coco , and it was just hopping the whole time. Ocean Vista reminds me of a place I would send my mother to.

Ocean El Faro: Ocean El Faro

Although they are still building and not fully functioning we really had a great time. We loved Carlos and Sandy as our bartenders for the week! They made it so much fun! We also loved Lidia who was our hostess most of the time!! The only complaint I have is that the H10 people, the spa people and the excursion people were bugging us way too much. This was very annoying for us all. All and all we had a fantastic time!!

Playa Vista Azul: Nice resort

It's a Nice resort , amazing view from the pool to the sea. Food was good for Cuba . Room very clean . Maby not enought activity and not enought of place with shade on the beach, but at all we have a very Nice week!

Playa Vista Azul: One of the best resorts in Varadero

The swimming pools were great. We all fell in love with the infinity pool. The chaise lounges at the main pool were uncomfortable. The blue ones at the infinity pool were superior. The staff were top rate, especially our Transat rep Angela. The bathrooms were very functional and eco friendly. The towels could have been of a better quality and the soap was not adequate . Our only complaint with the room was that the main bureau drawers were falling apart. The buffet was okay for Cuba s [... read more]tandards but a bit more attention to napkins, cutlery and place settings would boost the quality of the dining room. All in all a very positive experience and we would probably return.

Hotel Roc Casa del Mar: Don’t do it ever!!!!!!!

Food was terrible and cooks using same utensils to handle raw and cooked meat, staff at bars where rude and ungrateful even if you where tipping.resort was clean and beach was beautiful.hour and thirty minute bus ride from airport to resort with no bathroom on bus. Garden staff and maids were very nice and friendly. Not toilet papers at times and towels were well worn Don’t go to this resort!!!!!

Ocean Riviera Paradise: Good Resort for Families

We enjoyed our vacation at this resort. There was a minor check-in issue (the first room we showed up at was occupied), but they worked hard to resolve it. And we found the steak-house restaurant to be a disappointment. But the rest of the restaurants were good (especially the Japanese restaurant) and they have the basic all inclusive resort formula down well enough. There were great shows in the evening and lots of activities for the kids. There are several pools and a kids waterpark wit [... read more]h waterslides, although it didn't seem to interest our kids (although many other kids seemed to like it, especially the younger ones). I would recommend staying here, but I've stayed at other resorts that do it equally well and some that do it better.