Riu Palace Cabo San Lucas: Beautiful resort

Large resort with two huge pools and two bar pools. Nightly entertainment was great. Beautiful flowers surrounded the pools. Food was delicious. All staff were friendly. Only problem is rooms are not very soundproof. Room beside us was noisy and partying at night until 4 am. Great views of lands end and cruise ships.

Riu Palace Baja California: 4 star resort, 2 star food

The hotel was nice but nothing spectacular. The room was large and well appointed, the pool areas were also nice but pretty basic. Nice that there were 2 full size pools and 2 swim up bar pools as it's a fairly large hotel. We managed to find loungers each day but if the hotel was full I bet it would be a lot harder after mid morning. The staff were good in general with only a few that seemed to just be going through the motions. For the amount of money this resort charges I was greatly disappoi [... read more]nted with the food offerings. The buffet was random for sure and it was rare to get anything fresh that hadn't been sitting under a heat lamp for too long. The specialty restaurants were first come first served which is fine if they have enough seating but even with the hotel at maybe half capacity there was an hour wait for most if you got there any time after 7pm. The Japanese restaurant and the Steak house were the only 2 we visited. The gyoza was mushy, the sushi was unidentifiable and the Yakisoba was dry and tasteless. Huge letdown for someone from Vancouver where there are more good sushi restaurants than starbucks. The steak house was also underwhelming, Both of our steaks were served under and had to be sent back. At least they weren't over and needed to be thrown out. Under seasoned and lack of creativity with sides. All in all I would not recommend or repeat as we could have had an equal or better experience for half the price in a less expensive resort town than Cabo. Cabo is pretty and I would go there again if I found a less expensive vacation rental but we'll be heading further south again next time for more bang for our buck.

Riu Palace Antillas: Amazing!!!

Our stay at this hotel was amazing! It lived up to all the great reviews! Food beach staff and rooms did not disappoint!!! Worth the money. Any bad reviews should be ignored!! Great pool vibes and Casino!

Riu Palace Paradise Island: Where do I begin…

Maybe it was the rude staff, who at one point told me to go to the store across the street for a bandaid… perhaps it was the floors in the room that were always slick; the air so damp, that my clothes never felt dry…maybe the lethargic service at the restaurants…or the swim-up bar so crammed with people, there wasn’t a hope in hell of ever getting to use it…. Whatever it was, two days in, we chose to forego our all-inclusive privileges, and seek out availability at the Atlantis. Riu i [... read more]s clearly right up a lot of people’s alley, hence it being busy. But we will not be back. Straight to the Atlantis for us next time.

Riu Flamingos: Big busy Hotel

It was way too big,Just a huge great super busy maze chock full of people. Rooms clean. Staff helpful. Long long walk with lots of stairs to the room (which was quiet) Food would have been great had we been Mexican. Very little we could eat as Canadians. Was a good deal for the money though and a welcome break. Wouldn’t do this hotel again but really not anything to blame the hotel for. Also covid masking and all mentioning was thankfully non existent everywhere, airports, hotels, buses, nothi [... read more]ng. Awesome.

Riu Flamingos: Big busy Hotel

It was way too big,Just a huge great super busy maze chock full of people. Rooms clean. Staff helpful. Long long walk with lots of stairs to the room (which was quiet) Food would have been great had we been Mexican. Very little we could eat as Canadians. Was a good deal for the money though and a welcome break. Wouldn’t do this hotel again but really not anything to blame the hotel for.

Riu Negril: Rui Negril Review

Hello , Me and my wife loved this resort as a whole , staff was great to talk and joke with at the bars and restaurants. (Teraka , Olena, Gareth , Mario) They were the stars of our vacation at the bar. truly great. The food was good no matter the buffet , Al a carte , and especially the jerk hut they had daily. Clean everywhere ya went , even the lobby bathrooms. lol I will be planning a group trip to the same resort next year , our groups are usually 20 people , just did one in CUBA the [... read more] November before this. Enjoyed it that much. Our only complaint is the constant delays home with Sunwing , terrible , loading us up over and over on the bus , to the tune of 5 times. Unfortunately , if we don t get compensated from them , we won t use their service again. We usually travel 2 or 3 times a year. Thank you Chris Mailloux and Erica Browne

Riu Palace Tropical Bay: Excellent Resort

This resort was most excellent of all resorts we have stayed at in Jamaica. The resort staff from the front desk to the gardners provide above average service to ensure your stay is memorable and your vacation is fantastic. The only areas of concern I thought needed improvement are the following. 1. The beach lounge chairs and tables should be cleaned regularly. A pressure washer could help with this. 2. The servers at the beach should be more frequant and stop to ask guests if they need any [... read more]thing. 3. Bartenders should be more friendly, and make their drinks more consistant. In the 2 weeks I was there i did not get one drink that tasted the same even if I ordered the same drink at the same bar by a different bartender. On a scale from one to ten with ten being the best, I rate the following services and experience. 1. Front desk staff . 10 2. Resort cleanliness . 10 3. House cleaning . 10 4. Replenishment of my fridge .9 we lacked coffee on a few occasions 5. Entertainment staff . 10 6 service by waiters at the beach, in the lounges. 6 6. Buffet servers . 8. We found that there was competition from staff to get guests to sit at their designated area. Maybe the resort should consider reviewing how tips are shared to avoid guests miscomfort. 7. Buffet staff who cook. 10 8. Grounds staff and gardners. 10 9. Beach locals and vendors 10 10. Room service 7. Needs improvement here. Had one no show, and had to plead with staff to get a pot of coffee. 11. Beach towels staff . 10 12. Bell hop . 10 13. Security 10 14. Recreational staff and service . 10 15. A la carte. 8. Room for improvement here but otherwise it works. I did not like waiting in line to reserve a sitting and they let everyone in all at once which does not provide the option for staff to provide the best a la carte dinning experience. A 30 minute seating interval with reservation option using the riu app should be considered I would say all staff are professional and do go out of their way to provide you services and make your stay the best. For us it was and will definantly return to this resort. For me my highlight was the beach vendors, our room cleanliness "Nicole" and bar/icebox guy "Richard" Buffet servers, "Diana, Deamen, Denise, and of course "Natalie". "JC and Keman" at entertainment and everyone else, great job. Our gardner "AJ" Respect to all of you and staff there we wish you well. Double D's from Canada

Riu Flamingos: Amazing food.

The grounds are beautiful. The pool is dirty and the rules at the pool change daily depending on if you are a national or a tourist. You get absolutely no perks, late check-out, and room placement with a gold card. The swim up bar is over run with kids and floats. The entertainment crew are fun and work hard. The food is very good. The service at meals are excellent. We love the riu chains and will continue to travel to them but definitely not the riu Jalisco. We have been 4 times to this one. U [... read more]nfortunately not this one again. It has definitely gone down hill.

Riu Dunamar: Great Beach

The beach was the nicest part of this resort. The entertainment was alright also but nothing special. Beware of the food. The food at this resort is horrible. Being a RIU resort it should have been better but it was really comparable to any resort in Cuba. The hotel is super far from the town. The drive was about 40 minutes. If you want to take a taxi to the main strip it will cost you 60$ us for one way. Do yourself a favour and stay on the hotel strip for an extra $200. We are Riu members  [... read more]and I can say that this hotel is super mediocre.

Riu Palace Bavaro: Excellent Resort

Hotel staff, restaurants, grounds and rooms were all very nice. We were upgraded to the Villa after a small incident. I would highly recommend the Villa for a more quieter vacation. Sunwing representative communication was great. The only issue was a huge delay at the Toronto airport upon departure to Dominican Republic.

Riu Latino: clean resort with friendly staff

Hotel and grounds were very clean, friendly staff tried very hard to make everyone happy. Food was alright. Trouble keeping up with demand for popular items in buffet. The Steakhouse steak was not up to standard. Very tough and lots of fat. . Resort needs many more washrooms around pool area. A fourth elevator is needed in the wing above restaurants.

Riu Republica: Great resort!!

Great Resort!! Great for people that enjoy partying!! The grounds and rooms are well kept and the staffs are great and always there to help (a lil tip goes a long way). The entertainment team is AMAZING!!! This was my second time there and I enjoyed it more this time around since everything was open. Highly recommend it!!

Riu Palace Antillas: Amazing resort

Everything was great at this resort. Food was amazing. Service was great. I would definitely recommend this resort and I will come back. The weather was great and I felt very safe at this island. Casino slots did not give much.

Riu Palace Costa Rica: Great Review *

The grounds very clean the staff and the food was great the beach was great the rooms were clean and a great view and I would recommend this hotel to any body the guilds were great for tour and the pools were very clean and a lot of action around the pools

Riu Palace Cabo San Lucas: Truly a star resort!

This resort was so clean! The room was very well stocked, no request was to small The staff were friendly, polite and remembered us from one day to the next as we walked by. The food, oh so amazing. I was very pleased to see so many vegetarian options. The pools were clean and 2 were reserved for adults only. The beach area was also kept clean and you could walk for quite a way in the beautiful sand. The activities that were organized where a lot of fun and engaged everyone. The only Co [... read more]vid related restrictions that I was aware of, was that the disco was closed, but also renovations going on at the next hotel. The view each morning of the sunrise from our balcony was magic. And we could see the Arc from everywhere. Only complaint is that the 'kids entertainment' was in the same location as the adults show. So this meant waiting until much later to have the show start if you didn't bring kids along. I think the 'kids' show should be relocated saving the huge stage and bar aea for the adults. The room service menu really needs some additions to it. Just my opinion. Overall 5 stars, well worth the trip. We will be going back.

Riu Ocho Rios: Breathtaking

This Hotel/resort was breathtaking. Awesome. It superseded my expectations in every way. Our sunwing agent Karol and the entire team members were very very courteous too. If there was a change or question in regards to our flight or booking, it was addressed immediately. This form of communication gave me a great deal of peace of mind and satisfaction.

Riu Palace Aruba: WOW!

We love this hotel. We were here 13 years ago and came back again. It's better then we remembered. Clean, beautiful, amazing beach and pool. The staff is so nice and helpful. Our room was in the main building on the 8th floor. It was spotless every day and we had a fantastic view. We loved the buffet and there was always something new to try. Can't wait to come back!

Riu Guanacaste: Great resort

The grounds on the resort are well kept and rooms are quite comfortable. Restaurants have enough choices. My only complaint there are too many kids and its quite noisy around the pool especially on the weekend. The beach is adequate and you can walk for quite a while safely. Enjoyed the holiday but probably would book next time at the Riu Palace next door.

Riu Flamingos: Good resort and value

The hotel was clean and excellent location. The food was good but entertainment definitely needs improvement and to enfor e asuly only pool section. Great staff in dining and housekeeping. Overall good value for your money.