Melia Peninsula Varadero: Good value!! Had a great time!

Pros - the beach is amazing, the pool and swim up pool bar is amazing, great selection of drinks and access to drinks/bars, bungalow concept for rooms was really nice and allowed us to walk around and enjoy the weather/scenery, coffee bar and latte’s near main lobby were absolutely amazing!, the nightly bands/singers were pretty good although short sets. The food - breakfast had an awesome spread - omelettes, waffles, pastries, egg station, bacon, etc.- was great. Lunch and dinner were pret [... read more]ty similar and choice of meat (pork, beef, chicken) or fish and rice, pastas, salad bar. Cons - the room was pretty basic, we had a problem with our shower but it wasn’t a deal breaker. For the price great value we had a great week!!!

Melia Cayo Coco: Amazing Resort

We had such an amazing time in this place I really recommend it. The service good the stuff very friendly everything is perfect.The beach is amazing, shallow and the softest sand. Enjoy the beautiful view and amazing water! Also the best Pina Colada's I have ever had!

Melia Cayo Coco: Great Spot

Easy to get beds round pool. Good service and very friendly staff. Room was good with lots of hot water and good pressure. Food was a bit hit and miss but always plenty to eat. Wasn't too busy which made everything easily available

Sol Rio de Luna y Mares: One Half Of Resort Closed

The Luna section is closed due to renovations. Building 5,6,7,8, is not available. This is the more quiet section.Also closed off in this area is the Luna side pool, ice cream parlour, the two A La Carte Restaurants, the smaller lounge/bar, and the snack restaurant. The Pinta eating area on the beach has been completely redone and is now open.The washrooms there have been redone also. At the other end of beach the Nina eating and bar area has been demolished and is just a hole in the ground.  [... read more]There are many upgrades on the Mares side now. Each day was a struggle to find a peaceful, quiet spot on the beach to relax and enjoy the sounds of the ocean.Groups of people forcing their load Spanish Music upon others was a constant issue. The only pool currently is the Mares, and it is a dedicated activity pool with music and microphone dialogue.

Melia Las Antillas: Needs a bit of help

The beach was amazing. Clean rooms but needs updating. Shower small, toilet didn't always flush, very dull lighting. Food was not great. Pretty much the same things for breakfast lunch and dinner. They ran out if another of things, napkins were toilet paper. Staff needs to stay on top of guests hoarding food in plastic bags. One morning 4 people from the same table took all the buns, cakes, squares and donuts!!! Wifi worked in our room the first 3 days then nothing.

Melia Las Americas: We had an amazing time!!

Staff was so friendly. Clean resort and the best was the snorkeling on the reef. Truly great vacation!! The food was okay. You have to do the out restaurants in the resort to get more variety of food. Overall I recommend this resort

Tryp Cayo Coco: Best resort in cayo coca

Resort is old but rooms are very clean and the grounds are beautiful staff are the best happy to help you always myself the food was good what was served and presented good I will be returning

Melia Jardines del Rey: This hotel was open one month ago...if we consider a mark between 1 to 10 then our mark is 7...0, then our mark

The problem we have it was with Tripcentral, we book the tickets but forget to check the medical assurance...and Cuban authorities asked for travel assurance in their forms...we asked Tripcenatral and they said they cannot do anything after we book the tickets! We took assurances from our company La Personelle... Thereafter, when we book from Sunwings the tickets online, they asked us to pay for the cabin luggage 50 dollars and we did...at the airport we told Sunwings that Tripcentral told us t [... read more]hey will reimburse our 50 dollars within 400 days, they said no, Sunwings they do this immediatelly and we should talk with Tripcentral...

Paradisus Los Cayos: A lot to desire

This is definitely not a 5 star hotel. I would give it more like 3.5 stars, and that would be a bit too much. The Pros: The beach, Cuban coffee, the weather (lucky us!). The Cons: The price we paid for this hotel was not worth it. Food was no where close to a five star. Not even for one day we had deserts, except ice cream. Cleanliness was missing. Rooms were smelling of smoke, pool water was not cleaned even once. Broken glass in the pool and the beach bar area. Even after letting [... read more] the staff know, we cleaned that up ourselves because kids were running around. Very hazardous. Kids slides looked different than what you see on the picture, run down and unsafe. Alcohol choice was limited, and on some days they ran out of beer. There was a definite language barrier, as most employees do not speak any other language but Spanish. The worst part of the trip were the cockroaches, in the kitchen/ buffet area, on the trays with food in them. Maids were sweeping them off with a broom and that looked like a normal thing for them to do. I would not be returning to this hotel, nor recommend it to someone else. After speaking with other tourists from other hotels on our way back to the airport, they seemed to have had a better experience with cheaper hotels nearby. Clean, no cockroaches, lots of deserts, and friendly staff... and they never ran out of beer! Thanks to Adrian(buffet) and Jannet (kids entertainment) for making it somewhat better experience.

Melia Cayo Coco: Very comfortable, and absolute clean

Intimate space and on the smaller scale.... not far walks to enjoy all the amenities. Gorgeous white beach with plenty of seating. Pool very comfortable. dining mediocre, not enough variety but recession causes this. My room dated and needed re fresh. Evening entertainment terrible and repetitive. Not enough Cuban live music to be found. Love that Canadian currency is accepted.... bring lots of 5 bills and a roll or loonies and toonies. Major expenses use credit card. very quiet and rela [... read more]xing.

Tryp Cayo Coco: Very friendly staff

This resort had probably the most friendliest staff I have ever encountered… the food was poor and very limited However the al a cartes we’re very good and they gave you however much you wanted . Although I wouldn’t recommend this resort to anyone I myself would go back more prepared just because of staff and how eager they were to please you

Melia Las Americas: A nice resort BUT

Assessing whether to ever go back. Had to move rooms (not till the next day) as the room overlooked a balcony and nothing else. WiFi never ever worked in either room but only in the lobby. Went for the golf vacation and as it turned out the golf carts were burned in a maintenance shack fire. The first day we had to carry our bags. Following days the resort managed to borrow carts but would only give one cart for each foursome…so two had to walk. The 3rd day our cart actually caught fire. [... read more] Not a great experience. The staff, I should note, are very friendly.

Paradisus Princesa Del Mar: Great Resort

Everyone from the groundkeepers , the maids, the management ,the waiters and waitresses and the bartenders (Orestes&Yolexis)were great. They always had a smile on their faces. The food was good, no complaints! They are starting to add more flavor or spices to the food. This is a country that is doing the best they can with what they can get their hands on . Remember you are going for the sun and fun, you will not starve. With the lack of Tourism, they are focusing only a couple of building [... read more]s and the main areas. and will open up more areas as it gets busier I went in with low expectations and got more than expected . I would recommend this Hotel

Paradisus Los Cayos: Great resort

Nice room, the beach is beautiful, the main swimming pool was a bit small. The bigger swimming pool was a bit far and there was no facilities there. I suppose the hotel provides lots of small pools in front of the accomodations that is why. Fish and shrimps were missing completely . Lack variety of food especially at Lunch and dinner buffet. Staff were very courteous and nice. The night shows were very good and interesting.

Paradisus Rio De Oro: Impeccable

Amazing resort, room was specious and very clean. The grounds were kept very clean. The fact that everything was with 5min waking distance was a huge plus . Spa area and services were impeccable, rates for messages, pedi etc are very inexpensive and when booking a service you get access of the spa area, salt water pool, hot tub, private beach . Food , although there was definitely a lack of variety due to Cuba not getting supplies the food that was prepared was extremely good Zero complaints  [... read more]In regards the food. The people in the resort were amazing . I had a late flight the hotel gave me the room until 4 pm at no cost to me If you want peace and tranquility this is the place . Did I mention that the swim with dolphins is a mere 7min away and aquarium is build in the ocean

Melia Las Americas: It was just ok …

This hotel is struggling to recover from the pandemic. This is my second trip here (once before the pandemic) and both times are very different in the experience. Most of the staff are wonderful but some are rude. They lack training. The food was very repititious in the buffet. The Japanese restaurant is good but if you are on a salt reduced diet be careful. The beach and pool are quite good but the pool lacked regular cleaning to remove the sand and other debris that collected day.  [... read more]The worst part of the trip is my room had bedbugs and I had a severe reaction to their bites (I am quite allergic to them). Upon complaint Hotel Mgmt advised they were sending someone to inspect the room. Two cleaning staff showed up and simply changed the bedding and left. They did not inspect for bedbugs at all. All in all the trip was survivable but for the money paid I expect better… even in Cuba.

Paradisus Los Cayos: Was great to travel after such a long period

The goods: - Hotel was build around 3 years ago, it's very modern. - Arrived at hotel and was upgraded for free to a suit without request. - Complete hotel extremely clean. - Rooms have colorful light show to memorize your eyes. - Staff are so professional and curtious. - Took a massage $27 usa / 1 hour, amazing price and quality. - I returned a second time to Cayo Santa Maria cause they have in my opinion the most beautiful sand beach. - Got free wifi for all guests all week cause h [... read more]otel is used at 15%. - Very safe place. No thieves. The less goods: - Didn't appreciate having to wipe my face at the table with paper toilet provided by waiters. - Staff only speak Spanish and 10% English. - I could never serve myself, always feeling obligated to give tips, while not getting what i want. - Food always cold. Hardly any fruits, no vegetables except two last days saw cucumber and tomatoes. Mostly fried food and (sausage, salamies, bacon, cheese, rice, eggs). Surrounded by ocean but no fish on menu, except 1 night lobster tail. Pizza crust is a hard thin pita bread. Felt really hungry half the time. Buffet on certain evenings is closed and only a la carte restaurant. Spoke to high manager about food on last day, he says they are struggling with orders not coming in. Spoke to other guests in hotel, they paid extra for seafood buffet all week, that is not advertised. So hotel are able to have seafood, no excuse. - Some of the chairs in room were destroyed but left there. - Takes a bit of time for hot water to come. - Service is slow, waited 1 hour for butter. - Night entertainment are of lower quality, not everyone can see the show cause of the posts and people in the way. - Ordered brevages to room, but never got what I ordered, pretty easy asking coke or beer can for fridge, but not getting it. - There are maps, but 60% of hotel is closed. Every time directed towards a closed gym, closed massage. Struggled to find areas. Map not clear.

Paradisus Rio De Oro: Restful Holiday

We started off with a Junior Luxury Oceanview suite, however it was very tired and had an odor from being closed up for so long. We were lucky to be able to upgrade to the Royal Service and this did not disappoint! The beach is nice, but nicer beach if you walk down further. Strangely the adult only Royal Service beach is also a public beach that was frequented by local families. Food was ok, we did not starve. You need to go with an open mind and accept pretty much what is presented to you.  [... read more] A La Carte's require men to wear long pants, however it was acceptable to wear track pants, pajamas, acid wash ripped jeans, but linen shorts is a strict NO NO! No COVID concerns. We enjoyed our time there. Would not likely go return...so many other options out there.

Paradisus Princesa Del Mar: Overall, fine.

The water in room didn't work for a few days. When we tipped the staff they were kind and when we did not, not so much. The food at the buffet was the exact same everyday and none of it good enough to write home about. The restaurants, while appearing quite fancy, had much to be desired. The beach was incredible, the weather was incredible, the rest?.... barely adequate. For the money spent it was okay but I expected more.

Tryp Cayo Coco: Resort had its ups and downs

The resort is old and needs alot of repairs but it's Cuba they do what they can. However the pool was quite dirty not sure how they clean it but the bottom had white film on it. The beach was gorgeous.The rooms were ok. Clean and comfortable.the food tasted good but not much variety. Seemed to be very little on that end and when u pay for vacation you expect good food. Snacks anytime a nice pool and a good beach. The bartenders did not really know much about making drinks except their standard s [... read more]trawberry daquiri and Pina colada. But the staff were very friendly and worked very hard to make sure you were taken care of. Overall experience for a first time visitor 5 out of 10.