This will be my first time reviewing a vacation and I hope to give my honest impression of my trip. We were travelling in a group of 4 adults and had initially intended on staying at Secrets Huatulco. As I had booked the trip less than 2 weeks out I found that the Secrets was not available but Dreams was and opted for that resort. The resort was located approximately 20 minutes from the airport and the process from landing to arriving at the resort took 1 hour. I will say that this was our 4th t[... read more]rip to Mexico within the last year so comparing it to other resorts was still fresh in my mind.
HOTEL
Well maintained and very clean with workers constantly working to ensure things were kept that way. The grounds were manicured nicely and the layout of the resort was easy to navigate. There were 2 infinity pools( 1 adult, 1 family) overlooking the beach and bay of which the view was beautiful. There were also 3 other pools located throughout the resort.
ROOMS
Clean and spacious with no issues to speak about. Our bathroom had a large stand up shower with rainfall showerhead. I found the bed very comfortable and the bar and room was replenished daily. Of note make sure that the balcony sliding door is fully closed or the AC will shut off.
FOOD
I found the food to be OK to good depending on which meal I was eating.
Breakfast was standard fare ,omelet's ,eggs various meats and the such which I had no problems. We typically ate lunch at the Seaside buffet which overlooked the beach and Bay. The food was fresh and tasty typically with various seafood, chicken, meats, salads ,soups etc. Dinner options were rotating a la carte restaurants being open on different nights as well as the nightly buffet. You could find which restaurants were available that day by reading the TV screens located throughout the resorts at various points. I ate at the Italian restaurant twice and found that to be a pleasing experience with excellent food. The dinner buffet I found to be OK with nothing fancy but more than enough to enjoy. I would say that overall the food experience was good but not exceptional.
SERVICE
This stood out at this resort. Having stayed previously at 3 other 4.5 to 5 star resorts in Mexico this year, the pool and beach service exceeded the other experiences. Whether sitting on the beach or by the pool servers worked tirelessly to ensure you always had what you required. It seemed that at least every 15 minutes someone was there asking what you needed no matter where you were located. Every server was excellent but forgive me as I cant recollect everyone's name. Erik, Miguel, Iselda (I think) were a few who made this experience memorable.
The beach was beautiful with warm and reasonably calm waters excellent for swimming and enjoying paddleboards, kayaks ,etc. which were free of charge. I also enjoyed being able to walk to excellent nearby restaurants to eat and watch football. Trip to town was 43 pesos in cab and I enjoyed being able to walk around and eat
,drink and listen to music in a safe smaller town setting. Having been to Cozumel. Puerto Vallarta, Cancun and the Mayan I think for me this is one of the nicest areas in Mexico and will definitely be back. I would highly recommend Dreams ( and especially Huatulco) to anyone thinking of travelling to Mexico.
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Lisa Smith -
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Iberostar Selection Playa Mita: Beautiful Resort
The resort was stunning and clean and gorgeous! The selection at the buffets was perfect! The weather was perfect. My husband rented a jet ski and went kayaking and on a bicycle tour. Very relaxing.
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Private -
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Selection Riviera Cancun: Beautiful resort
Super layout - you never got lost. Our room was great with very good service and a beautiful view from our balcony. The resort itself was very well design and very clean. There was always chairs available around the swimming pools. Lots of activities around the pools. The restaurants and the food was fabulous - no reservation made it nice.
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Private -
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Sandos Playacar Beach Resort: Amazing Resort
This resort is beautiful, the room was very clean and the staff was beyond amazing!!!! I loved the fact that there was so much to do on the beach for activities! Highly recommend this place!! We can't wait to visit again !
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Private -
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Breathless Riviera Cancun Resort and Spa: Top notch resort for a solo getaway ***with a caveat - see below
Beautiful resort, amazing service, great food, yummy drinks.
The only issue I had was the noise level and not having a clear understanding of the different types of resort rooms and areas. So let me help you out...
Excelerate Area - this is considered the party zone. I knew this ahead of time and made sure I didn't book in this area.
Allure - I booked my room in the Allure zone thinking I would be no where near excelerate. Once I got to the resort, I realized that one side of allure ma[... read more]kes up the U shape of the excelerate area. My beautiful, corner ocean front suite was right above the DJ booth. After talking to the Front Desk, I decided to move rooms (sad to lose my corner suite but more than happy to have some peace and not hear the Techno beat that starts at 9 am).
Xhale - This area is considered the quiet zone (and it is quiet) but comes at a premium cost. I could have switched over to this area for an additional $150 USD/night.
I travelled on my own and felt safe in the resort and beach areas. Security is posted at either end of the beach to monitor activities and resort guests (no bracelets, so nice). I met a lot of wonderful people from all over – mostly Canadians, Americans and some Europeans.
Due to north winds and the lagoons nearby, the ocean was not the usual turquoise that the Mayan Riveria is known for, it was dark and wavy. Not sure how long this will persist but it was about the same for the 7 days of my stay (Nov 11-18)
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Mboyle1386 -
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Bahia Principe Explore Coba: Not a 5 star resort
**Our entire party of 7 has been sick since returning. One of us ended up in urgent care and was diagnosed with Giardiasis which is a one cell parasite from contaminated food. Two weeks of being violently ill and time off work and now on antibiotics. **
returned Nov.13th from a week long vacation. Rooms were run down and needed repairs, our phones didn’t work. One room had a ceiling that caved from water and they had a small flood in the room. They accidentally deactivated our keys early an[... read more]d after a day at the pool with small children and a journey to our room we couldn’t get in.
Royal golden only gets you bath robes and a free safe. Our villa was far from everything. We asked to move and were told they were full.
Tipped cleaning and fridge refill everyday and had to call and ask for more water all the time. We saw housekeeping washing the glasses in the room with a cloth and tap water. We never received new cups.
We booked this resort for the family atmosphere, kids splash park and kids club. The splash park was closed during our stay and when I took my son to the kids club one day I was told it wasn’t available to us as we weren’t privelage guests. A a lot of rowdy drunk guests during our stay. Someone was trying to get in my room at 11pm. There was one big fight in the pool and security and police had to be called.
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Private -
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Bahia Principe Explore Akumal: Excellent vacation
Both of our rooms were very nice with a great ocean view. The Gourmet a la carte restaurants were excellent and the Japanese show cooking and Brazillian restaurant very good. The beach was good and pools were great . All staff friendly and helpful. Overall, excellent value for the money.
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Private -
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Bahia Principe Explore Coba: Wonderful vacation
The hotel is simply marvelous.. from the grounds, the pool, the food and the facilities. The staff are as amazing, friendly and hardworking. We experienced quite a few issues with our room (aircon and TV not working) but they were resolved after 3 days.
We came to this resort to celebrate our honeymoon and were blown away! Never have we been to a resort with this level of service. The amazing staff are what makes this hotel unforgettable, it is quite clear that customer service is the single most important aspect here! We always felt so well taken care of, whether it was on the beach or at the pool there is almost never a reason to go to the bar because the servers are coming around so frequently. Have a nice spot and don't want to move for lun[... read more]ch? You can order food right to your sunbed. We rented a beach cabana for one day and had such a wonderful time that we decided to do it again for our last day. 50$ a day is well worth it! Food was excellent everywhere we went, from room service, to buffets and the a la cartes. They always had something going on as well for dinner, during the week we were there, there was a Mexican fiesta, a circus show and BBQ grill party all of which were outside buffets with a show of some sort. Only downside of these is that if you want a table for 2 they want you to buy a bottle of wine. As part of our honeymoon package we also received a massage at the spa - which was lovely and relaxing aside from the hard massage tables, the spa is beautiful and very relaxing atmosphere. We also received a romantic dinner on the beach which was stunning and the food/service were amazing. I think this hotel has spoiled me for any other as I have never received service like this before (this hotel was above our usual price range, but the difference was 100% worth it).
The room was beautiful ,we had a preferred club ocean view king suite and it was well worth it. Based on the reviews I had read I had low expectations of the kind of ocean view we would get, but 4th floor in building 16 we had an AMAZING view of the ocean. As part of the preferred club we also had access to an a la carte breakfast restaurant which we only used twice but was good both times. There was also a preferred club lounge but we didn't really use it other than at check in and to pay our balance.
The other thing we loved about this hotel was that there was no need to get up at the crack of dawn to reserve your lawn chair - we did notice that when there was an influx of people who came closer to American thanksgiving some people were doing this but not most - there is a sign that clearly states if you try to reserve a chair before 1030am they will remove the towels and we did see them enforcing this. Speaking of towels, another huge perk was that there was no towel cards!! Towels were plentiful and you could use as many as you wanted/refresh for dry ones, etc.
We would definitely come back here again and stay in a run of the mill room, even without the view or a swim-out this hotel is worth going back to. Special thanks to our concierge Roger who went above and beyond and truly seemed to care about our well being, Roberto was also great - simple things like finding out my husband wasn't feeling well and sending us up gatorade and crackers! Eduardo at the beach was also awesome and very "on top of it"making sure everything was going well for us when we rented the cabana.
I'm sure I've missed something, but overall - this hotel is 100% worth it, amazing service, amazing atmosphere, great food, STUNNING beach and beautiful pools.
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C&M TRAVELLERS -
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Samba Vallarta: GREAT RESORT
VERY NICE SMALLER RESORT, PEACEFUL GOOD FOOD AT BUFFET LOTS OF SELECTION A LA CARTE RESTAURANTS VERY GOOD FOOD, TOP QUALITY LIQUOR, LANDSCAPING WELL MAINTAINED, STAFF ALWAYS CLEANING FACILIITIES, EVERY MORNING POOL AREAS WASHED AND CLEANED, STAFF AMAZING ALWAYS HELPFUL VERY CHEERFUL AND ENJOYED WHAT WHAT THEY WERE DOING. BEACH WAS CLEAN, EASY TO GET INTO WATER, SHALLOW FOR QUITE A WHILE. LOTS OF SHADE COVER ON THE BEACH. ROOMS VERY CLEAN, NICE SIZE. ONLY CRITICISM BATHROOMS COULD USE SOME U[... read more]PDATING BUT VERY CLEAN NEVERTHELESS. DEFINITELY WOULD GO BACK
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Private -
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Friendly Fun Vallarta: 5 star staff!
Had a great week. We were a little worried when we found 3 teams of young soccer players staying there but they were all so well behaved it was a pleasure to see them having fun at the resort. We had our first trip there in January 2017 and decided to go again in November. After going to many resorts in different countries we were surprised at how many people we ran into that bragged about the number of times they have been to Friendly Vallarta..5, 10 and even 18 times. The food is great, an[... read more]d there's always something special going on around the resort. The resort definitely lives up to its name 'friendly'. The staff are always helpful & smiling an go the extra mile. We had a few issues with our room and they had them all resolved the day after we arrived. Don't expect a five star resort, but if you want comfortable with 5 star attitude this is the place to stay!
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Leila & Trevor -
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Ocean Coral Riviera Cancun: Awesome time at Ocean Coral and Turquesa!
Stayed for one week Nov 3-10 2017 with a group
Such a fun time! Resort was maybe half full which was great because no waits, lots of chairs & space!
All staff were friendly and accommodating.
Room was modern and clean.
Food was great--zero complaints!
Chose this resort for a few reasons (we usually go further into the Mayan Rivera)
--so close to the air port
--right on the ocean
--clean beach
--restaurant selection
Did not disappoint!
Thank You!
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Judy -
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Iberostar Selection Paraiso Lindo: Home Away From Home!!!
12th trip to the Iberostar property. I am never disappointed!! It's great to see familiar faces and enjoy all that these properties have to offer. If I had anything negative to say it's that it's very hard not to gain a few pounds with so many wonderful option of places to eat!!
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TamiTraveller -
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Platinum Yucatan Princess: Incredible service!
This is a beautiful resort with top notch service! The ala cartes are fantastic. We went to Aroma twice because we loved it so much. The room service was excellent as well as the bartenders and servers at pool and beach. My only complaints were that our pool was FREEZING! And the beach does have coral ! Bring water shoes!!
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Private -
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Dreams Huatulco: A friendly vacation spot
Resort was very clean and the staff were friendly and very accommodating. This was my first stay and would love to go back again soon.
Enjoyed every minute of our trip. Easy commute to locations outside the resort.
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Private -
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Breathless Riviera Cancun Resort and Spa: BEST VACATION AND RESORT EVER!
We had the privilege of staying at this beautiful resort last week in Cancun. Words cannot describe all the features and benefits of this resort. From check-in, to the beach, to the pools and over-the-top guestrooms, I encourage you to check this resort out and let TripCentral assist you. Rachel Guindon of TripCentral here in Hamilton took care of every need for us and personally took care of just about everything for my husband and I. Again, when calling TripCentral in Hamilton, please ask [... read more]for Rachel - you won't be disappointed.
The staff (and there are hundreds of them) are probably some of the best we have experienced at a resort and there are just too many to name in this review.
The beach is endless, the food and beverages are amazing and the grounds are spotless.
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Dmerice57 -
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Dreams Playa Mujeres Golf and Spa: Beautiful Resort
This resort is very family friendly, great place for young children. Our check in was very smooth and we were greeted by Rueben.
There are several pools so great choice. Please note we vacationed during low season so it was not crowded, lots of towels and chairs to be had. The staff were very friendly and helpful. The restaurants that we enjoyed were the Mediterranean, Japanese and Italian (at Secrets Adults Only) great food. Room service was okay, our last day we ordered breakfast but unfortan[... read more]etly not the greatest, best to stick with fruit, pancakes, yogurt etc. The World Cafe was great for breakfast and dinner and the service was good...Manual was excellent.
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Barb -
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Ocean Riviera Paradise: Awesome resort
We just returned from a glorious week. We would definitely go back to this resort. Our room was spotless. The amenities were replenished frequently and the fridge was cold and filled everyday. The decor was lovely and inviting. Not one complaint there.
The buffet and restaurants were clean and the food very tasty. It was not overly busy and the staff very friendly and brought our beverages promptly.
We were in the adult section and enjoyed the entertainment very much.
The pool was very clean [... read more]and inviting.
The front desk staff was very courteous and accommodating. Will definitely go back.
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Private -
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Dreams Riviera Cancun: Beautiful Resort, but area is dangerous
This resort is quite beautiful and immaculate. Pros: staff, service, cleanliness, pools, family friendly with great activities.
Large sandy beach. Cons: food quality was sometimes poor, remote location, weddings and loud nightly music. Jellyfish stings when ocean is rough. Rise in violent crime throughout Cancun and Riviera.
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Private -
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El Dorado Royale: Good resort
This resort was kept very clean and the grounds were lovely. There were many different activities happening daily. Our room was nice but very dark.
The food was generally very good with lots of choice however the service was inconsistent at times but we did have some lovely waiters who couldn't do enough for you.