Senator Puerto Plata Hotel: Good but....

We have been to other Riu''s but this one did not live up to it's name. We were in room 823. It was close to all amenities. The room was damp, musty and moldy. The air conditioning was not working. My husband suggested looking at the filter. When the vent was opened and the filter exposed, there was at least an inch of filth clogging it. It took 20 minutes to clean and 5 days for the room to clear of the smell. On the weekend they allow Dominican residents to come in. They were loud, rude to t [... read more]heir own people, but in line and push you out of the way, drunkards and had no consideration for other guests. It was not nice. There is an Internet room to the left of the front desk. The food was repetitive but no one got sick. Always hamburger's, hotdogs, french fries. Not a lot of vegetables but enough to get by. The wine is watered down and tastes like it is coming out of a pop dispenser. The chairs are so tight together at the pool that it is hard to sit on one without touching another person. It is a great place for people with disabilities because everything is very level. The red flag is always up because of the rocks and waves at the beach. There is no reservations for the a la carte restaurants so you have to wait on the sidewalk at 6:30 each night to see if there is enough seats for you to eat there. It just was not what we have experienced at other Riu''s.

Excellence El Carmen: Staff were amazing

As a visually impaired guest, Staff went out of their way to make this a great experience. Room was impeccable, service was amazing and food/drinks were scrumptious - although the odd time I found a hair in my food from the main buffet (it's a good thing I'm not picky! Haha.) Overall I would definitely recommend this resort to anyone looking for a relaxing all inclusive vacation.

Marien Puerto Plata Hotel: Pleasant Resort

The Be Live Collection Marien, was a very nice resort, with good bang for your buck. The room was large with everything working. Even though it has over 500 rooms, the resort is laid out in a way that it is easy to get around. My husband has a walker so we look for resorts that are not too large with everything spread over a large area. The food was very good a lot of choice, it did become repetitious, but that is the case at most resorts. The resort was not full, but the service was st [... read more]ill very good and everything done with a smile. Also it was easy to get chairs at the pool and beach because it was not full. They even had a handicapped area and access to the beach, which we found very helpful for my husband. The beach is very nice not really big, which is also better for anyone with mobility issues to get to the water. We enjoyed our stay at this resort and feel it is possible we may return.

Riu Bambu: Charming family resort

Small charming resort. Easy to get around, beautiful beach with access to other RIU properties. Felt safe, friendly staff, and a variety of food to choose from. Pool activities and nightly. Entertainment. A very enjoyable week.

Wyndham Alltra Samana: Wait six months before going here

I will start with the good things first . The beach and grounds are gorgeous.the pools and select club are great. The a la carte restaurants,especially the tapanaki restaurant were good. Now the not so good stuff. The renovations that were supposed to be complete are not. A good portion of the resort is under construction. Our room was being refurnished and decorated while we were in it. We were not happy about random people in and out of our room. When we arrived our door lock was not fun [... read more]ctioning correctly and we had to spend the first two hours of our trip sitting in our room with the AC off and the door open while they fixed it. The AC leaked. To the point where when we opened our door the was water all over the floor. This repair took six days to complete,but at least it worked . We went 2 days without hot water and the electricity was very spotty on a couple of days. I must say the Jarous from trip central was amazing trying to get the hotel to make things right for people. We also had to keep asking for beach towels and finally got them the third day. I think though in six months time this could be a great resort. They need to work with their front desk staff on better customer service and we would consider going back after everything is completed.

Excellence El Carmen: Amazing Resort

Excellence El Carmen definitely exceeded my expectations!Loved every minute of it. The room was beautiful, with our own hot tub, great balcony as you could sit out on it even if it rained which thankfully we did not get too much of. The beach was amazing, the people working there provided excellent customer service, always with a smile!Especially great service at breakfast at the Kitchen table from Judy and Emanuella!As a vegetarian was delighted at the fantastic selection of delicious food!Also [... read more] FREE long-distance calling to Canada and U.S! I would highly recommend Excellence El Carmen.I hope one day to be able to afford to go back!Special thanks to Majic 100 and Barry Tomlinson of Trip Central for making this vacation possible. Kimm

Viva Heavens by Wyndham: Quiet & Relaxing

This hotel was great. If you want quiet you have it. If you want busy just ask the Entertainment Squad. Lots of games, lots of dancing. Just stay away from very annoying vendors on beach and Time share people around buffet doors !

Secrets Royal Beach: Wasn't what we expected

Hotel and Grounds were amazing. Staff incredible. The food..well..not what we anticipated. I would not rate it a 5 star by any means. Our swim up room was cool..except we were on a side here we had absolutely no sun during the day from am to pm so to pay extra was a waste. Very loud.. louder then we expected for adults only. If the music was 1/4 of what it was I would consider it relaxing. Fun..but wouldn't go back being as we spent most of our time at now Larimer next door.

Bahia Principe Grand Bavaro: Grand bahia principe bavaro

Hello, I just want to say that this was my 3rd time to GBP. Last time I was there was 4yrs ago. This time, the entertainment was pretty much none existing during the day. Our room smelled of mold. Service was a hit and miss. Over all the resort is starting to show its age. Best a la cart was the Japanese. I went with high expectations. Lower them a little and you will be fine. Grounds beautiful and resort clean. Santa our pool waitress was awesome. I would give it a 4* at the mos [... read more]t. Thank you

Occidental Caribe: Resort not great for kids

The resort was nice, great beach and kept clean. The service was good if tips were. The draw back for us was there really was no organized activities to keep children entertained. I selected this resort because there was lots of sports areas and a rock wall and game room. The rock wall was not managed the whole week and the game room was closed half the week for renovations

Excellence El Carmen: Excellenté!

Our 7 days at El Carmen were truly luxuriously relaxing. The pool view suite was comfortable, large and the balcony allowed us to sit out there during some rain and just enjoy it without getting wet. The staff were all extremely friendly amd as helpful as they could be while we both tried to close the language barrier gap. The only issue we experienced was with room service that was horrible one day/night (2 hour wait for a wrong order and then another 2 times of day old luke warm coffee being [... read more] delivered) but as the resort staff grows, and they get more famimilar with English tourists.. it's an issue that should resolve. The grounds are well maintained, the pools clean and the bars are stocked. The food was quite good, including the Buffet. Only "Oregano" was a big disappointment. We couldnt finish our dinner because it was not good. Overall... our experience was "Excellenté!"

Iberostar Waves Costa Dorada: Great Value

Enjoyed our stay at the Iberostar. Our room was clean and comfortable. The food was very good, lots of choice. The beach BBQ and cook outs were also very good. The grounds and lobby were nicely decorated with Christmas lights, very pretty. The staff is amazing there, they are very friendly and helpful.

Marien Puerto Plata Hotel: Great stay!!

Resort had great food and pool area, close to the beach and public areas were very clean. The rooms, on the other hand, were very underwhelming. Definitely need some updating. The staff we encountered were friendly and helpful except for the front desk staff.

Bahia Principe Explore Punta Cana: Great Vacation

This beautiful resort has it all. We enjoyed the tropical atmosphere and relaxing in the pool areas just sitting back soaking up the sun. There were people working on flowers, shrubs and trees constantly. The resort was always spotless. We enjoyed the meals and beverages. Rooms were nice and the frig restocked often. We would recommend this resort to anyone.

Majestic Elegance Punta Cana: Fabulous Resorts!

The grounds are beautiful, the rooms are large and very well furnished with a jacuzzi. We were staying in the elegance club section and the additional fee is really worth it : quite pools and beach, it was rarely a problem to find a sunbed or chairs in the shade, coffee shops with Nespresso and pastries and snack plus amazing customer service and I must admit that we are not the easiest people to please. My wife has food allergies (gluten and dairy) and there was always somebody available to ta [... read more]ke her around the buffet and explain what she could eat. We are already thinking to go back in the near future.

Excellence El Carmen: Relaxing

The resort was clean, and the staff were very welcoming. Unfortunately I got quite ill mid-trip, but thankfully we were able to return to the hotel after our "adventure" to the hospital. We definitely enjoyed the relaxation thereafter.

Wyndham Alltra Samana: Grand Paradise

Needs a lot of work to be done on the grounds the rooms. Food was good. Some of the service could improve with moral kindness to show that they are at least happy to see visitors. They need room service as well as a swim up bar. Also provide water and beer the same everyday throughout the stay and not just provide one day and not the other. Play music everywhere people love music build moral keeps people happy.

Excellence El Carmen: Totally amazing resort

I am absolutely in love with Excellence El Carmen. I loved the room and the food and the grounds are absolutely beautiful. I would recommend this resort to any one I know and would visit at any time. I have nothing but 5 star rating for the service and staff there.

Wyndham Alltra Samana: Under renos

The renovated areas of this resort are beautiful. Half the resort is still quite dated, but they are working towards a newer, modern resort. The staff here were very friendly. We found that many amenities weren't readily available, but if you asked - you could pretty much get whatever you wanted! The beach here was beautiful.

Bahia Principe Grand Bavaro: Good but some things lacked

Grounds were impeccable, weather was great, beaches fantastic, food was repetitive, breakfast was probably the best selection wise, lunch we always had the the beach buffet and it was almost exactly the same each day, very busy,sometimes no tables,forks,or not replenished enough, dinner at the buffet was also very repetitive, but we had 2 al la Cartes,the garden grill and the BBQ, the main course was fantastic, desserts in all meals looked nice but not tasty at all. Couple issues with our room,  [... read more]aircon would not work at first, no lightbulb in outside light so we could sit outside and fridge would not cool, we mentioned at guest services first night, the rectified the aircon immediately, the light took another complaint and the fridge was never rectified, we were just told that was the way it was, it kept everything probably warmer than room temp. and we could never enjoy what was put in the fridge and the bottle of champagne they left as a special occasion gift. I would go again but I really don't feel it should be rated 5star.