Riu Flamingos: the resort is amazing and beautiful

the Riu Jalisco grounds are beautiful; the public areas are very good; the buffets are good and the ala carte restaurants were also good. The beach area was clean and good there was always a spot for people to sit at the beach. The rooms were clean but the aging of the hotel could be seen. The towels in the bathroom need to be replaced as they were rough and hard to the skin, also there was shortage of hand and face towels. The mattresses were little hard but we were ok with them. th [... read more]e staff at the hotel were friendly and hardworking. WE felt safe with the security at the hotel

Secrets Huatulco: Secrets resort

The hotel was fantastic. The rooms were very clean. The town was close by and taxi fare was about 5 to 6 dollars each way. We couldn't believe how clean everything was. The grounds, pool and beach were beautiful. Food was delicious and the drinks were really good. There was no reservations required except the teppanyaki (Spice Restaurant. They had a Mexican fiesta on Friday night with entertainment. There was free kayak tours onsite as well as other activities. They had an outdoor movie p [... read more]laying older movies every night. The staff was amazingly friendly. Couldn't have asked for a better holiday. Will definitely come back.

Bahia Principe Explore Akumal: Nice resort

The hotel is far from the airport but the hotel and food make up for the distance. Lots of chairs by the pool and beach no having to leave your towel to reserve. Staff are nice and food is excellent.

Hyatt Vivid Playa Del Carmen: Great location!

Food was great but drinks were not. All of the bars had no real or fresh fruit or juices except for bananas, so even a rum and pineapple was lousy as I was drinking pineapple 'drink'. Great location, right in Playa so nice choices for food, fun, and touristy shopping. Highly recommend the spa--steam room was fantastic and I'd suggest a massage with Enrique. The water was very choppy all week we were there (the red flag was up), so didn't even bother trying to swim at the beach.

Bahia Principe Explore Coba: I really wanted to enjoy this vacation...

The resort is beautifully kept, the pools are large and very nice. We booked this resort basically for the Kids Club and the Waterpark (this is actually an excellent waterpark for kids, it's huge with many different slides), this was our first time going on vacation with the kids (my granddaughter who is 8 and my grandson who is almost 2). When we went to look at the Kids Club to see if we felt comfortable leaving the 2 year old, we were told that it was only for "Privileged" members and not a [... read more]vailable for us. Um, What?? I didn't notice that advertised when we were selecting the resort. Also the day before we arrived they shut the kids waterpark down for maintenance and it opened back up on our last day :( - it opened for the morning, only to be shut down again after lunch. When I complained about the waterpark being closed, the resort managers did what they could to try make up for this inconvenience, I do applaud them for that. The resort is very large, we booked the upgraded rooms as part of the "Royal Golden" upgrade, this means that you get a robe, slippers, free use of the safe (otherwise the safe if $5 a day) and an additional ala Carte. it also means that you are in the villas that are the furthest away from the buffet and a bit of a walk from the pool. When I asked about changing rooms to be closer to the food and pool I was told I would be downgrading, so we stayed where we were. The rooms in Royal Golden are exactly the same as other rooms, so I'm not sure the "upgrade" was worth it as we ended up being so far from the main attractions of the resort. The ala Carte restaurants were fabulous, our favorite by far was Le Gourmet, then Don Pablo then the Italian restaurant. The Japanese show cooking restaurant which is always a huge draw was closed when we were there :( The manager that I dealt with when discussing the closure of the waterpark were very helpful and followed up to see if everything else was going ok. We had a fabulous waiter in the buffet, Jose, but other than that I have to say in general the staff was not super friendly, we often had to wait a long time for coffee/water after we sat down and an especially long time for high chairs for the 2 year old (this was super difficult as all he wanted to do was run around free). One time they didn't bring the high chair until our meal was almost over :( When we have been at resorts before (Mexico and Cuba) the staff had been the most outstanding part of our stays. They are very friendly, helpful and remember you when you are a repeat customer during your week there. I think the biggest problem in this regard at this resort is that it is maybe just too big for the resort staff to care much. We did have a big leak from our ceiling at 10:30 pm (air conditioning leak I think?), I called and someone was there to fix it very quickly. As this resort is not on the beach we only did book it as it looked like the best option for the kids. We knew we could get the trolley to the beach. Unfortunately wait times for the trolley's was often quite long whether you were going to the beach or to your room if it was late or you were just too tired after all of the walking during the day. We did stay at BP Akumal last year and it was excellent, I assumed we would have the same experience at Coba, but we didn't. I don't think I would return to BP Coba.

Blue Bay Grand Esmeralda: Expectations were exceeded!

My expectations for this resort were not that high after reading a lot of reviews. After spending 10 days there I can certainly recommend that you not listen to a bad word about it. The staff was amazing, the food was plentiful and very tasty - lots of Mexican dishes at every meal. The a la Cartes were wonderful. We did not spend a lot of time on the beach, so the seaweed problem didn't affect our enjoyment of the resort. The smaller pool could use some maintenance - loose / missing tiles, and s [... read more]eemed to be an issue with the water circulating through the pool. The far end near the towel hut seemed to always have a sunscreen slick floating on top. The rooms were kept very clean, and supplies were always replenished. The resort transportation - "Bus" was a welcome feature wen we were tired. It makes a loop of the resort, so you can hop on and off where you need to go. Drinks were terrific! you just tell them exactly how you want it, and that's the way you get it! Pina Colada with Malibu - no problem! Buffet staff was the best - Fernando and Santiago were our servers for 8 of our 10 days - they remembered all of our preferences after the first day!

Platinum Yucatan Princess: Well worth the price

With the exception of the beach, the resort is very good for the price. Throughout most of that area, it is common for the beaches to be a sun tan area only. Service at the pool bar was exceptional, housekeeping was fair and the resturants were very good.

The Fives Beach Hotel and Residences Playa Del Carmen: Can’t take food from restaurants / construction

We travelled with a 10 month old and a 2.5 year old. Resort was fine but we found it challenging to find food while our children were napping or to have food in the room for when my toddler wanted something. You cannot take food out of any of the restaurants - not even the buffet (without hiding it). One night my husband tried to take some desserts to the room from the buffet as the kids were sleeping and he was stopped at the door and told no. Yes - you can order room service but it is the  [... read more]same/limited menu all week. There is also extensive construction going on down by the beach. Not only is the beach small but they are building new buildings and a new pool bar so if you are beach people, maybe wait a year until this is complete. Room size was generous.

Sunscape Dorado Pacifico: Paradise!!!!

This was a great trip.all the way around.air Canada rep meeting us was very cool walked us right to the check-in when we returned. The hotel was fabulous..clean and user-friendly. Staff was the best..friendly always asking if you need something. The pool was nice and real close to the beach. Food was outstanding. Only drawback was there's staff working with others agencies selling timeshares. So they kind of hound you..FYI.this is a family resort..lots of kids.was good for us a we have a 10  [... read more]yr old.. we went Nov 4/11. Black flag last 3 days as the waves were.11ft..high besides the timeshare sellers this was a fantastic vacation looking forward to our next stay..deluxe ocean view was our room..view was breath talking...

Grand Riviera Princess: Beautiful Resort!!

This was my first trip ever and I'm so pleased with the beautiful resort and the service we received. Such friendly people and beautiful pools. An abundance of food and drinks. I look forward to one day going back!

Royal Suites Punta Mita: Great Vacation

Thank you tripcentral (Kelly) trip was wonderful everything went as planned resort was beautiful service top notch had a great time! Will definitely return . Renovations had no impact on our trip. Just very sad to know the Royal Suites is changing we loved it just the way it was.

Dreams Sands Cancun Resort and Spa: Awesome Resort!

This hotel was amazing! The food was awesome, the beach was beautiful, the rooms were very clean and the staff were so nice and friendly. I also visited the spa which was incredible. I was so sad to leave!

Grand Sunset Princess: Amazing resort!

We stayed in a platinum room and it was amazing. The grounds were very nice and kept clean. It was a nice walk from platinum to the main lobby or there were regular shuttles to and from. The staff were very friendly and accommodating. The only thing I didn't like was the platinum area of the beach. It was farther away and the wait staff had to use the same bar as the reg beach, so it took a while to get your drinks. All in all we can't wait to go back

Grand Decameron Complex Bucerias Trademark: Royal Decameron complex PV

It was an amazing trip, from booking to when we landed back in Toronto after the 7 days it was perfect! The best thing about this resort is the amount of people who go back year after year each stay longer! I will be returning next year for 10 days!! Thank you to the staff and the people at this resort for making it one of the best vacations my husband and i have ever been on! Thank you, Brysen and Seneca Goodsman

Ocean Coral Riviera Cancun: Very Nice for an Old Resort

This was our first time to Mexico. I must say that we were quite pleased with the service and attention received while there. It was the off season and our trip central rep. kept us up to date on what services were not available during this time frame.The staff were second to none. Everyone was more than helpful and went above and beyond to provide a service. The grounds were very well kept. No garbage anywhere. Staff were always around manicuring and did not interfere with any of the guests. [... read more] The restaurants were very clean and also the staff were there to service you if needed. I would recommend this hotel to my friends and have already done this. I would visit again and stay at this hotel. Like they say: "No need to fix something that is not broken". Hope to see this resort again very soon.

Breathless Riviera Cancun Resort and Spa: Amazing resort

Beautiful resort with amazingly friendly staff. All restaurants were amazing, especially Silkcity (we went 3 times at this restaurant). Rooms were very clean spacious. Would go back to this resort in a heartbeat.

Sandos Playacar Beach Resort: Very big Resort.

This resort was HUGE. There is usually only one trolley going at one time so there is sometimes a wait. The food was a little disappointing. At the Asianz and french restaurants the food was very good and, more importantly, hot. In the other ones the food was usually lukewarm, not hot. The rooms were ok, a little tired but clean. Some of our linens had rips in them and stains on the duvet. The staff was great and Fabian the swim up barkeeper was great. He remembered what you liked to drink  [... read more]and had it real for you. The adult only section was ok but there was only about 15 feet from the family rooms. It was ok but you could hear the kids sometimes.

Grand Riviera Princess: Great resort

Hotel was great clean rooms were big pools were well kept staff was friendly and lots of activity for kids and the shows at night were great kind all downfall was the food left alot to be desired but the ice cream parlour was great and my kids loved it

Bahia Principe Escape Sian Ka'an: Excellent resort

This resort was amazing! Friendly staff, excellent service, clean, only small distance to the beach. A la carte dinners are of great variety and were amazing. If I had to pick something to improve I may say night time entertainment could spruce up a bit but it is an adult only resort so quiet may be favoured by some.

Bahia Principe Explore Akumal: Highly recommend this resort

This resort was all around exceptionally maintained and the service was fantastic. Easily the best experience we have had at an all inclusive, including other Luxury Bahia’s. The resort itself is massive, yet never feels overwhelming. The pools and beaches/lagoons were always clean and there was always space available, even though It was filled to capacity when we were there. The staff works super hard to make sure everything is very well maintained. They are also very attentive and always [... read more] around to get you a drink. The buffets are quite impressive, even serving lobster tails one of the days we were there. You will not leave hungry. Tons of options for everyone tastes. We went to two a la carte restaurants, the Brazilian and the Italian. Highly recommend the Brazilian where they bring food around on swords. May want to pass on the Italian... The rooms are a bit dated however they are clean and well kept so if a fancy room isn’t a requirement, then this resort is definitely the best bang for your buck.