Royalton Hideaway Blue Waters: A great resort but.....

The resort is very clean and well maintained, but....White Sands accommodations are in very poor condition. The rooms are run down and in dire need of work. The decor is the same as 40 years ago!!!! If you go to this resort, spend the extra money and stay at Blue Waters. The rooms are bigger, the staff at the front desk are friendlier and accommodating.

Bahia Principe Explore Jamaica: AMAZING RESORT!!!👍😎

Found the resort VERY Nice but it was a little too big for our liking. Still enjoyed ourselves don't get me wrong..The food was excellent and lots of it,along with the Desserts. The cleaning staff were Great and very nice people. I'd like to express extra Thanks to our cleaning lady can't remember name, but we were in room 25405(I Believe)Mar.2 - 12 Adam & Ilona. The grounds were kept in very nice shape. Thank you for a Great 10 day's. 👍👍👍😎

Bahia Principe Explore Jamaica: Great Resorts, lots to do!

The resort was great, rooms are large so great for a family of 4 with small kids or older kids. Beach on grand side was amazing. The water was so clear even when you were far out. Tons of activities for kids and adults. The kids loved the splash pad. It was great for small and older kids. The pool has a section that is great for little ones where it is about 1 ft deep. The other part is like a beach walk in so also really good for small kids. The resort did have a lot of stairs so for those with [... read more] strollers, I would recommend a smaller/light stroller. The food was amazing. My only real complaint was that the restaurants only have beer and wine for alcoholic beverages. We learned quick to bring other drinks with us if that’s what we wanted! All in all a great resort. We went with the kids but I think it would be just as good for an adults only trip. There are a ton of shops for souvenirs, I’ve never seen that many shops on a resort! They also have a disco plus a separate karaoke bar!

Grand Palladium Jamaica: Ok resort

The resort is very big so be prepared to walk lots. Food was good. Steak restaurant best. No snack bar by pool except the jerk hut. Rooms clean and staff friendly. Infinity bar is awesome and so is coffee shop.

Azul Beach Resort Negril: Incredible Resort 👍

This resort was able to manifest and maintain the laid back, celebratory Jamaican Vibe in every aspect of our day. The grounds,the restaurants, the bars, the pools were amazing!! The food tasty and plentiful But the 2 highlights of this resort were the Beach and the Staff! Never have I felt so welcomed at a resort ! Upon arrival our Bell Boy greeted us with, "welcome home ". and for our entire vacation all staff members worked tirelessly to make Us feel at home. Our every need was anticip [... read more]ated and provided with grace and a lot of fun. The beach was 7 miles of beautiful white sand and crystal clear waters. We never experienced any crowding or the lack of chairs We can't wait to go back!!!

Riu Reggae: Rui Reggae

Buffet restaurant - food was great- every meal multiple choices - every night had different entrees - great salad bar - different choices each meal - multiple choices - so good that we only ate at the specialty restaurants twice - the Italian was really good. we did upgrade our room- & where really happy with new room for minimum amt. beach was not long , but you could walk all 3 properties of the Rui, Grounds very well kept

Riu Negril: Great potential, needs some maintenance and updates

The majority of the resort is good, same with the staff, but I have some mixed reviews. The resort needs to fix a few things, namely ice machines, open electric covers in a couple places and broken tiles. Our room itself was fine, although a little smaller than expected, however the bed was creaky and hard. The front reception staff were all very friendly and went out of their way to assist, with the exception of calling us at 9am the day after we arrived, waking us up to ask if everything was f [... read more]ine and then calling back a minute later to ask when we were departing AND then again immediately after then, only for them to realize they had already called us and to hang up. Restaurants: Green Island (main buffet), lots of selection, mostly good, but a little disorganized. They would have pastas, meats and vegetables in several different places throughout. Luigi (Italian) was good, but the first time we tried to get in, the line was initially fairly small only to realize that 2 pairs of people were actually parties of 12 and 8 and we didn't end up getting. We went back the following night and the food was good. Mandalay (Asian), while a smaller buffet style, had a nice selection of Chinese, Japan and other. Seagull (Steak and lunch buffet), the lunch buffet had a large selection of everything, the steak (evening) was good although don't expect a Keg experience. The Jerk Shack was opened between 12 and 3pm, the jerk chicken was tasty and moist, and the side dishes were good as well. Many people raved about the jerk chicken and ate it daily. Bars: Welcome bar: I only had 2 drinks there one evening, the staff were fine but not the cheeriest bunch. Sports Bar: staff were ok, but could have been a tad friendlier and the food is limited to popcorn, nachos and cheese, and frozen hot dogs and hamburgers. BOB beach bar: staff were MISERABLE and you couldn't get a smile out of them if you were holding a gun. This was mentioned by several people we spoke with. I'm a constant tipper, usually $1 USD or $100 J per drink, but at the end I barely tipped this group due to their bad attitudes. Rastaman Lounge Bar: this had the best bartenders in my opinion. Paul and another lady working (forgot her name) were absolutely great. They made my rum and coke press perfectly, same as my wife's Smirnoff Lime Daiquiri and after the first order knew what I wanted every time after that. The "pit boss" or whatever you want to call him (area supervisor or what have you, guy wearing the black uniform) always seemed grumpy towards the male customer, but was more than anxious to be friendly to the females. The entertainment crew put on some great shows and seemed to be more than happy to get people out of their seats and dancing. Over all, this was a decent resort, but there is definitely room for improvement.

Couples Negril: So Relaxing!

Couples Negril gave us the vacation we were looking for - a warm, sunny holiday where we could kick-back and relax. Food was very good, staff were friendly, water was warm & clean, long walks along the beach were perfect.

Hedonism II: Always a great time! Great food, drinks, entertainment!

They've been putting some money into the resort over the past few years in renovations. We always have such a great time there. Staff are super friendly, great service all the time. This last trip we had an issue with our sink backing up. It was 9pm when we called the front desk, a plumber was in our room within 15 minutes and had it fixed! Nice water activities, we go snorkeling and always take advantage of sailing on the Hobi Cats. The beach crew continually rakes the beach for debris and  [... read more]keeps everything looking great. Lots of lounge chairs, never a line up. Love the lobster nights on Fridays!

Bahia Principe Explore Jamaica: Was not the same as 4 yrs ago

I travelled to this resort 4 yrs ago with my husband and it was terrific. This time I travelled with my 18 yr old son for a break from school. We asked for a room with two beds. We did not get that request and when we asked to change rooms they showed us room that faced another building. When I mean facing another building I mean 5 feet away. Then they said we could check out at noon then wait until 3 if something else came up. So our trip did not start great. We were in building 17 which is [... read more] good and bad. It’s great cause your close to the beach but your facing the kiddie area so screaming begins in the morning then and night the disco is just down the street so you get drunks screaming until 2am. So we did not get much sleep. The resort food was good so 4 stars for food. Maid service was not great. Since we did not have two beds my son slept on the couch so I gave him my blanket and a pillow. I asked the maid could she pls bring me a blanket. It was not until two days till she stated she could find one. My experience I would rate 3out of 5. Food was good room was nice

Riu Reggae: Excellent Vacation

Had a great time at the Riu Reggae rooms were a good size and always kept clean, the food was amazing lots of selection and very flavourful, we ate at the a la cartes and quite enjoyed them, the steakhouse was our favourite. If you like slushie drinks there is a few good ones to choose from. The entertainment staff was very friendly and put on some good shows at night. I would recommend this resort to friends.

Bahia Principe Escape Runaway Bay: Very nice place

The resort was impeccable. Service was excellent, food was great. The beach could have been nicer. Entertainment each evening was of low quality. The housekeepers did a good job, the rooms were well cleaned.

Riu Negril: Comfortable, easy, friendly

This hotel is older but very clean. Food was excellent. We preferred the buffet over alacarte restaurants. The beach is lovely but the water, not so much. We moved down the beach to another area to enjoy the water there. Staff are friendly and very helpful. Spa is expensive. We enjoyed the quaint resort.

Jewel Runaway Bay Resort: Tripcentral missed the mark

Issues with Tripcentral: --------------------- We contacted Wendy as we had booked with her in the past as she had booked us exactly what we were looking for. This time around, we said money was not an issue, but book us something for two adults and 10 and 12 year old boys. Something great for kids. She suggested the Jewel Runaway Bay as being the best option and we took her word for it. The room was advertised as a Junior Suite with two beds. My impression was that she must know there  [... read more]is a cot, or being a suite there is a pull out bed or something for the kids. We arrived on site, and the room had two double beds, about three feed apart from on another. The room was very small, and unkempt (burnt out lights, broken tiles, dirty, peeling privacy glass). The bathroom door is a swing glass door that opens to the shower, no way to lock it, and no privacy at all with children. When we saw the room, we emailed Wendy and said there was not enough space for our family, and were told there was nothing she could do and to contact Sunwing directly. We called the 1-800 number, and were told nothing that they could do, but to talk to the hotel. The hotel said cots would not fit in the bedroom, and we couldn't pay for an upgrade because of max capacity. This was quite disheartening on our first night, and I really am surprised by Tripcentrals response, support and overall booking experience given our positive experience in the past. I think this is the part that bothers us the most, is booking through a travel agent, and not being given these kids of "heads up". Why even book through an agent? Review of resort: --------------------- We stayed in JRB from Feb 23rd 2020 to Feb 30th 2020. The first building we were booked in (see above for details) was not maintained and dirty. The subsequent nights we were moved into another room in a different building which was night and day. Much more clean and maintained. Overall, the resort is beautiful but you can clearly see how costs are being cut. We have stayed in many different resorts and this is the first one where many shortcuts are taken in the guise to save money. For example, when you go to the restaurants, you are not served alcohol. You have to walk out of the restaurant and pick up drinks at the bar and bring them back to the restaurants. The buffet it is fairly easy to have wine as long as you ask, but again it takes a good 15-20 mins for a glass after you ask. I recommend that before you go to the restaurant, grab a glass or two and bring it with you, and just accept that this is normal. The food for a 4-star is sub-par. The Japanese restaurant one appetizer is a frozen vegetable spring-roll you buy at the supermarket. Literally one cabbage spring-roll in plumb sauce. At the Platinum restaurant there is a tuna appetizer. They give you three dime sized see through pieces of tuna. Such cost cutting methods it is just unreal. Honestly the restaurants are nothing to rave about, the food is mostly sub-par. You can go down the road and pay for a nice meal at Sharkies. There is no fresh seafood available at all outside of soggy shrimp or really soggy cold smoked salmon. But recall you can't actually give yourself the cold smoked salmon because it's costly, they have it behind the glass and they serve it you. Fruit is mostly melons and pineapple. The fresh fruit juice smoothie stand is a nice option. There is one beer left (not even red stripe) in the fridge at night, and after 2am no alcohol is accessible even though the website advertises 24/7 drinks. Kids functions: --------------------- Advertised laser tag was not available. Kids never went across to the ranch, never was an option given to them. They played capture the flag at night and they loved it. The staff are incredible! The water park is amazing, and makes up for missing amenities. Kids can go up to any of the bars and grab lime juice, smoothies or whatever else. Staff --------------------- The staff make up for the sub-par food and lacking amenities. What an amazing crew they have there. We had an absolute blast getting to know them and hanging out. Made several friends and felt safe letting the kids be independent. Can't say enough about the staff. They addressed our concerns and have welcomed us back next year on them, what incredible people. Tripcentral and Sunwing can really learn from their customer service. We are really looking forward to going back just to see the people again. Also saw the lifeguards save a little boy from drowning. When there are waves, there is a very strong current by the reef so be vigilant. Warning --------------------- Our 10 and 12 year old were diagnosed with hookworm this morning. Please keep an eye on your feet as it is an ongoing issue in many of the reviews here. Started on their feet and on their legs a bit, but because of the reviews we were watching for it.

Bahia Principe Escape Runaway Bay: Beautiful resort

Beautiful resort, amazing food, hotel staff super friendly. Definitely would return anytime. Had an amazing week. Would recommend going to dolphin cove on a day excursion. Beautiful rooms, service was great!!!

Grand Decameron Cornwall Beach: Love this resort

Lovely well maintained property with good beach, close to the airport. Buffet food is always good and has something for everyone. Hotel staff is exceptional! Friendly, helpful, always smiling and willing to help or do whatever is necessary to make you happy and comfortable. This was my third time at this resort and would not hesitate to recommend it to anyone. I look forward to my next visit.

Rooms on the Beach Negril: Comfortable and Clean place to stay with great Staff.....

The rooms here were spacious and comfortable......If anything was amiss, staff were there to help promptly......big thanx to Rambo, Mazie, Velma, Calvin, the cleaning staff and front desk staff. They were all great and make me feel welcome when I come to this clean resort....

Ocean Coral Spring: Very disappointed for money spent

Worst beach ever seen for a 5 star rating. Not all of the restaurants were open or other amenities. Would of been nice if they had a steak house and if u wanted one was a $25:00 extra charge. They had a bad rain storm where dirt from landscaping went into all of the pools they shut down pools all day

Sunset at the Palms: Best relaxing resort ever !

The food, the staff and the sense of relaxation is the best I have ever experienced. The beach is one of the best as well. We feel completely relaxed, safe and well cared for at Sunset at the Palms. It was our third time going to this resort, and we are planning trip number four there soon !

Sunset at the Palms: Stunning

Everything was just perfect. Just a beautiful relaxing place to go I would recommend this relaxing holiday get away to anyone wanting to sit back and lap up this beautiful resort and what it has to offer!