Food was wonderful and there were a decent amount of vegetarian options. Rooms and bathrooms were clean always, which was really nice.
Downside was there wasn’t drink service at the beach or pool, so we just had to make extra steps when we wanted drinks. Also, there was a constant stream of people trying to sell you things on the beach.
Overall, it was a wonderful trip
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Judietravels -
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TRS Turquesa: Amazing hotel, can’t wait to return
From the moment we arrived , everything was perfect. We were a group of ten, 5 swimout rooms. Without even asking g were were all placed next to each other. Amazing! Our rooms were gorgeous, fully stocked and so comfortable. We met our amazing butler Joanna, and all i can say is thank you my dear, you made our vacation so wonderful. Golf cart guys were always available with just a text, and so friendly.. food and drinks were excellent. The young man who stocked our room, Javier, was a highlight [... read more]of our trip. He brought us whatever we needed and with a smile and laughter to melt your heart. Will I return, you bet I will and I can’t wait! Thank you to everyone at the TRS turquesa, and see you soon
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Garf1960 -
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Dreams Cap Cana Resort and Spa: Relaxing Cap Cana
Just back from Cap Cana let’s start with Negative the beach is unusable due to rocks , we knew this so not a big deal.The restaurants had a schedule posted you did know what nights open . The food was very good ,no reservations needed and if not full stop in another one or order seconds. We went to the Italian twice everything was amazing try the rib pizza. The buffet was good and well laid out. We had a swim out room it was big enough and clean with a safe. Housekeeping was great . Pools are hu[... read more]ge lots of beds and loungers, we got involved with entertainment people we had a blast. Service at bar some might say slow but all drinks are made as ordered not out of a slushy machine.Domingo,Evelyn, Luis and Madeline were all happy to serve you drinks. Romone at beach snack bar was awesome brought you food asap to the pool. Jose , Carlos , kept us busy at pool …All in I would go back in a heartbeat , yes some locals come on weekend but nothing to stress about
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Private -
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Bahia Principe Escape Aquamarine: Not a 5 star
Definitely not a 5 star.
This was a long-awaited family vacation. Since I was traveling with my adult son, I specifically requested a room with two beds. Upon arrival, we were given a room facing a brick wall, with a single king bed. The room was in noticeable need of renovation, as were many others we saw at the resort. The door was covered in dirty fingerprints, suggesting it hadn’t been cleaned properly. Additionally, the room had no electricity because there was no key card in the slot — me[... read more]aning no lights or functioning air conditioning, even though it was 36°C outside.
I immediately raised these concerns with the front desk. I was told there were no other rooms available, but I could move to the Ambar section for 50% off — an offer I declined. I reiterated that I had made a request for two beds well in advance. While I understand that special requests aren’t guaranteed, I didn’t feel I was asking for much. The front desk agent simply shrugged and said there was nothing he could do. I asked to speak with a manager, and was told the manager had left for the day. However, after explaining my situation further, someone — possibly the manager after all — was able to move us to a nicer pool-view room with two beds.
While the rooms are spacious, the housekeeping left much to be desired. Since the water isn’t safe to drink, we had to keep requesting bottled water. There always seemed to be something missing: towels, face cloths, coffee creamers, coffee machine was never emptied and washed, etc. It’s understandable if something is forgotten once, but when you have to repeatedly ask throughout the week, it becomes frustrating.
The resort itself is very large, and shuttles are necessary to get around. Unfortunately, they don’t come as often as advertised, and when they do, they’re often full. It takes patience to catch one you can actually board.
The beach is beautiful but can be seaweedy at times. That said, the staff does an excellent job keeping it clean. However, the constant interruptions from beach vendors become tiring. While I respect that they are trying to earn a living, it gets irritating when asked repeatedly to purchase something after already declining. Particularly bothersome were the people with parrots who, without consent, place birds on you while trying to relax. That level of intrusion is simply unacceptable.
Service at the Sports Bar is as nil.
We asked to watch the Montreal Canadiens game and after 5 minutes it switched to the Toronto game. I guess their guests from Montreal are not worthy of watching their team.
We asked them to switch it multiple times and it never was. The head bartender could not care less about servicing his guests. Spanish soaking guests received preferential treatment.
The restaurants were average — nothing particularly memorable.
The pool areas were clean, and the entertainment staff did a great job. In contrast, the staff at the beach towel hut seemed uninterested in helping and rarely smiled. It always seemed like we were interrupting his chit chat with another employee.
Overall, most of the staff were kind, helpful, and pleasant — and their efforts were appreciated.
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Bonnie -
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TRS Turquesa: Fabulous
My family and I had a wonderful time at this resort, I’m sure we will return in the future, they could use some extra attention with the public washrooms at all the connecting resorts. I absolutely loved how clean the pool was at our walkout room
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Private -
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Bahia Principe Escape Ambar: Nice resort
There was some positives and not so postives. The grounds were well kept, our room (corner swim up) was spacious and clean. We enjoyed our afternoon swims. We are not foodies, but precooked our food ahead of time, with the dinner slots that fit our needs. We really enjoyed M.E.A.T and Limbo..the other ones were good, but those two were our favourites.
The beach was crowded, so to find a shaded area was impossible..even if nobody showed up for hours…a little disappointed, so we did not spend[... read more] to long there, as it got very hot. The vendors on the beach could sometimes be a little pesky, but you get it everywhere.
I did not use the big pool, as I enjoyed our swim up.
The negatives…
Some staff were not so friendly, drinks were very strong and lots of bugs, a lot of loud Spanish music blaring throughout the day..seemed to play the same music..if you are not a cat person, might want to stay clear…lots of them..we had 7 on our deck, one morning.
Overall, a nice resort…
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Private -
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Dreams Flora Resort and Spa: Fantastic Resort
The grounds are beautiful and clean. The staff is beyond friendly and helpful. The rooms are comfortable and clean and the food is good with lots of variety. This was our second time in two years coming to this resort and we loved it the second time as much as the first. Would highly recommend the Dreams Flora.
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Private -
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TRS Turquesa: Amazing
Everything was fantastic from check in to check out !
Staff amazing , rooms were beautiful!
Great service from butlers to drivers , cleaning service , waitresses , bartenders pool staff !
We had swim up room and was amazing
Great food great service great friends
Cant wait to go back
Highly recommend
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Cutty -
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Dreams Onyx Resort and Spa: Amazing resort
A great experience not to forget. Everything went as planned. Thank you trip central. Flights as scheduled, hotel shuttle well organized, hotel accommodation and service top of the line, daily activities and tour guide all great.
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Mickster -
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Bahia Principe Explore La Romana: Awesome Resort
The Lobby is so spacious and open, bar tenders at the lobby bar were fast and super friendly, everyone was always happy and smiling. The buffet is really big with so much variety of food, Radaisy and her crew were so awesome and helpful with our 2 birthday celebrations. Jhongelin was always smiling and waited on us hand and foot never a dirty dish on the table or an empty coffee cup! The swim up bar had the best bartender, Luis Carmona. So happy, smiling, dancing and so fast with everyone's drin[... read more]ks
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Shanie -
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Bahia Principe Explore La Romana: Beautiful resort
This report was amazing, beautiful beach, friendly staff. They are kind and welcoming.staff did their best to make your needs be met.I celebrated my Mom 65th birthday and they staff made a a memorable time especially Radaisy she was so helpful. For our breakfast every morning Jhongelin made sure we have everything and always checking up on us. For the pool bar our bartender was amazing Luis Carmona. He made sure we always have a drink in our hand
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Private -
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Ocean Blue and Sand: Don't waste your money - Would not go back to this resort
Nothing but trouble from the moment we got into our room. Air conditioning didn't work, TV broken, sliding door wouldn't close and app for dinner reservations wasn't working. Took 3 days and 2 complaints to the front desk to get someone to fix A/C. Spoke to guest services and she got the manager involved. He offered us a new room and "Privilege upgrade" for our troubles. After being locked out of our room that we needed to get into to pack up and move to the new room (maintenance had to come dis[... read more]mantle door lock and reprogram so we could get in), new room had more problems than the first. Most of the upgrades that came with "Privilege" we didn't get and the room we were moved into had less amenities than our first. It was a downgrade rather than an upgrade. They were supposed to plan something for my husbands birthday as part of this "privilege" and all they managed to execute was a banner on our door. The special restaurant for his birthday didn't acknowledge us or his birthday and we left without anything special happening. I have been to several resorts in the Dominican and I would rate this a 2 out of 5 and that is being generous. Do yourself a favour don't waste your money on this resort. The lawns looked nice since they worked on them from morning to night every day and outside of the buildings were getting a fresh coat of paint everyday but they should take some of that budget and work on keeping rooms functioning. This was not the place for rest, relaxation or most of all DE-STRESSING - its the total opposite. Many others we talked to there had issues with their rooms and with the app. So if going by looks is your thing and not function Ocean Blue and Sand has got that.
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ShaD -
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Royalton Hideaway Punta Cana: Great/Bad
Just got back from this resort have stayed here three times in past years. First time great Dennis the best Butler you could have attentive. Second time it was due to Air Canada strike ruined plans to Europe we settled for what we knew. Stay was ok but food appeared on repeat service gone down and noted weekend was packed with as per staff “family and guests from the area” and the resort turned into massive party. The rooms clean never an issue with that. I slipped in water outside the coffee sh[... read more]op injured knee and thought it would be ok limped for the rest of the trip but still have injury to knee. This third time here a last minute trip as we canceled Italy due to flooding and protests we came back to what we knew again had heard the resort had renovations done and better now. Dennis going on leave home still arranged part of stay for us before he left. The food ok again but we got sick last day diarrhea and vomiting gonna say it was probably the salad we did eat that and I don’t normally as I advised by friends that salad washed in regular water but you can’t brush your teeth with it?? Been sick for three days now had to miss work and also fell outside the same coffee shop due to water again same knee in pain again. Reported the incident to Butler he said to go to guest relations but after reading reviews of guest’s that had been injured and the horrible ordeal they had reporting the incident I decided not to go through with it. I was not going to leave the resort pay for cab to hospital when they say not safe to leave resort. I mean marble floors everywhere!! They need a designated person mopping up water outside that shop or a rug. Somebody’s gonna get badly injured there. I seen several people slipping throughout the resort almost hitting the ground. I hope they take this review serious and do something about this risk. The beach wiped out apparently by rough seas just before we got there. I mean it happens they had a break wall in place ocean still beautiful. The amount of non guests walking up off beach and sitting in the diamond club beach area no bracelets getting free drinks and food maybe family and friends?? I noted one security guard on beach one day he walked by never seen any the rest of trip.The amount of merchants trying to sell you everything from massages to hair braids to jewelry and wooden carvings is crazy!! Then you go back to your room and get staff badgering you to book things?? It’s nuts!! I feel it’s not a vacation anymore. The shows usually posted somewhere now it’s word of mouth by staff. Used to have a show every night. That has turned into movie about americas best singers and a pirate movie.There was a heavy rainfall one night took out the front entrance of the Dorado restaurant that was the main restaurant for the hideaway guests where we were but they repaired it over 24 hours!! Impressive!! The pools including swim ups water levels very low below filtration levels. I would say some of the staff make your stay welcome and the sunsets amazing but for the price we paid and that was a last minute deal as we had originally booked to go to Europe again but unfortunately there was flooding and protests so we opted to what we knew again. I suggest if you go here take regular room not in Hyde away area don’t pay for diamond club as its not managed and the Hyde away pool small and packed with guests not managed by staff either. The pool water in all pools is like 38 degrees. I suggest get in the swim up pool to cool off that’s where we went. The room service menu has little food on it and used to be 24 hours at royalton but now until 11 pm..Pay as little as you can for this resort otherwise save your money go somewhere else.
We will not go back there,
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Private -
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Dreams Onyx Resort and Spa: Great Family Resort
Our stay at dreams Onyx was a great experience overall, starting with Airport pick up. It was a nice surprise to see newer transit vehicles versus the traditional big bus.
When we arrived, we were greeted and had a seamless check into our room. The staff at this resort is fantastic.
The only disappointing part of this trip was the arcade, when booking an all inclusive resort based on a family stay you assume games and such would be included just like the water park is included.
The arc[... read more]ade was very nice, but came at a very steep price.
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Private -
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Bahia Principe Explore La Romana: Great Holiday Getaway!
We really enjoyed the hotel. Definitely a bonus having the option of the adult side while still being able to enjoy all the amenities across the resort. The staff were great and really took care of our needs.
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Aidan -
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Grand Bavaro Princess: Good Resort, Very nice resort
Amazing beach with very little seaweed, great food and selection, also guest services was helpful
Only critique is the buffets lacked service, you just walk in and find your own table which was weird
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Chambolin -
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Royalton Bavaro Resort and Spa: Memorable stay at Royalron Bavaro
My stay at the Royalton Bavaro was excellent from the first minute. We arrived at the hotel and the check in was seamless. We were able to be close to our family friends and immediately, we went for our breakfast and the vacation started. The rooms were great, food and drinks were everywhere and the service was great. Our butler, Manuel Delacruz made our stay memorable as he went above and beyond our expectations without hesitation. Overall, it was a pleasant stay.
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Judy -
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Dreams Dominicus La Romana: One of the best beaches in La Romana
We have just retuned from Dreams La Romana listed as an almost 5 star hotel from Preferred Club .It is not a 5 star hotel and the Preferred is not worth paying for especially if you are placed across the street in a different building with a noisy street in between the Dreams main resort which is almost a cute village crossed in the middle by a giant pool.
Thank you first of all to our butler, a dedicated caring lovely Kiss who has done daily everything in her power to make our stay enjoyable. [... read more]Thank you also to Maximo who was always there to help us with transportation back and forth to the preferred beach. You rock both. The resort is big enough and spread on a large area leading to a wonderful beach: clean, calm vawes, no seaweed. Communication in the resort is difficult as most people do not entirely understand or speak English or French. The food makes this resort a 3 star unfortunately with cold mushy food, minimal choices and no ice cream in buffets:3 days after returning home :we are still treating ourselves with digestive pills to get through the day.
Thank you to animation team who did an amazing job and to our maid Rosa who has done an awesome job also keeping our room clean.
We are beach lovers and didn't touch any pools but the sea.
Rules in the A la carte restos make no sense especially that it is not a 5 star hotel with no 5 star services: wear sleeves on your shirt for dinner in the preferred patio, wear long pants and no open toe sandals in the French resto.
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Stevie1107 -
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Bahia Principe Escape Ambar: Beautiful Resort
This resort was beautiful! The rooms were clean and spacious, the grounds were well maintained. The pool was beautiful, although crowded at times and availble lounges were difficult to find. The staff was very efficient, the variety and quality of drinks was excellent . There was a great choice of restaurants and most of the food was great.
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Private -
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Secrets Tides Punta Cana: Fabulous Resort
This hotel was beautiful. Everything top notch. Pools were so nice. Everything is modern, clean and very comfortable We ate at all the restaurants and we had no complaints. Never had to wait in line and didn’t have to wait in lines. Glad we upgraded to preferred. Our butler was amazing and very helpful