Pineapple Beach Club: Fabulous beach and great staff

Loved the proximity to the ocean in a waterfront room and they have stunning views. Some bathroom updates would be helpful. Staff are very friendly and want guests to enjoy themselves. A la carte booking process could be improved as having to line up every morning at 8:30 AM is not how you want to be spending vacation time. Highly recommend their Calypso Cat excursion. The crew were fantastic and the snorkeling was incredible.

Jolly Beach Antigua: Great vacation

The hotel is exactly like described. It is a 3 star resort missing some basics amenities like bottled water and housekeeping. Food and service was good and beach is amazing. We had a great time because we knew what to expect. I would recommend for a budget vacation. We went for the beach and it was amazing with beautiful sunsets. You can see they are working on improving everything.

Royalton Antigua Resort and Spa: Beautiful Location!

We just returned from our trip to Royalton Antigua. Beautiful peaceful beach vacation. Hotel room was clean, comfortable and nicely decorated. First time staying at a Royalton we were very disappointed with quality of food and lack of friendliness of hotel staff. Food on buffet was not maintained at proper temperature, most main course foods were cold. Poor selection of food choices, same food most days with little change. A la cart restaurants good, but unable most nights to get into due to h [... read more]igh demand. Pool area nice, but not enough lounge chairs. Poor bar service, understaffed. Drink mixes poor quality.

Royalton Antigua Resort and Spa: Resort exceeded expectatioms

The staff were friendly, courteous, and efficient. The Diamond Club service was great! Having a butler on call was a new experience for me. I liked the breakfast at the Grazie Trattoria and the food at the Diamond Club Lobby. I ate there most mornings. The room I had was spacious, and clean, and came with all the amenities. I especially like the toothbrush with a mini tube of toothpaste and the shaving kit. I was on the 9 floor and the view was awesome. I loved getting up early to catch the  [... read more]sunrise, and then sitting on my balcony until the first cruise ship came into port. I will ask for this service again. The VIBE team did a wonderful job. The information for that day was posted through the resort. I especially liked the aquafit classes. The pool area and the beach are very well maintained. The Pool bartenders and the pool beach butlers were great. How they remembered who ordered what was astounding. It would have been nice if the resort had offered other canned beer other than just CARIB. The only bad thing I would say about the pool/beach area is that they used plastic straws. A short walk on the beach I found 1/2 dozen of them. The nightly entertainment at the Lobby and in from of Score Brew house were great and I enjoyed every night. The lobby bar staff and waiters were awesome. Quite the selection of martinis. The Superbowl party on the lawn was wow! The staff created the football field and set up a huge screen for the visitors to enjoy. The food options at this event were plentiful - everything from nachos to chicken patties. I tried all the restaurants - Carribean, Grazie, Hunter, the Culinary Experience, the Marche buffet, and Diamond Club bar, and Score Brewhouse. In terms. Food at ar all the restaurants was good. I found the service somewhat slow at Score's. It was a busy night at Hunters and the two share the same kitchen. Still, it took a long time to order to get served.It was disappointing that the score only had two craft beers on tap. I like both but it would have been nice if they had other options. I would rate this 9/10

St James Club and Villas: Perfect Vacation

We have just returned from what I have been telling everyone was a perfect holiday. My husband and I stayed at St. James Club in 2018 and loved it so much we vowed we would return. Check in was a breeze and we love the fact that wristbands are not in use here. We stayed in a beachfront room and it was like we had gone to heaven. Clean large room and bathroom with a lovely soaker tub. The AC worked perfectly as did the ceiling fan. The porch was about 15 x 10 in size with a table and two ch [... read more]airs with footstools. We walked off the porch right on to the beach and into a lounge chair. Watching the sunrise every morning from the porch with a freshly brewed cappuccino from the coffee shop was so decadent. We did have one rainy day which we spent on the porch playing cards and reading. We were very content to be outside in spite of the weather. The room was centrally located so it was a short walk to the restaurants, bars and Mamora Bay. The food at every restaurant was delicious. With a variety of theme nights you never felt like the food was repetitive. We enjoyed our dinner at Piccolo Mondo as well. Good food is an important part of our vacation experience and we can honestly say that we never had even a mediocre meal. The beaches are beautiful. You never really needed to get up at the crack of dawn to save yourself a good spot on the beach. There always seemed to be spots available. It was impressive to see staff on the beach around 9:00 PM straightening up the chairs and collecting glasses and towels so that when you come to the beach in the morning it was all set for your day. Picture perfect! The crew was out early morning cleaning up the seaweed and raking the sand so it was never packed down. We are not pool people so I really cannot comment on that except to say that when we were at the Rainbow Restaurant for breakfast, there were few chairs with towels on them. Unlike other resorts, we were not required to return our beach towels to where you pick them up in order to get clean dry towels. Just leave them on the beach and pick up fresh towels after you have breakfast. So easy. The WIFI was always available and worked great. We did two excursions. The first was a full island helicopter tour with CalvinAir out of St. Johns. $199 US per person which I booked ahead of time on line. It was amazing. After the helicopter ride we went into English Harbour and had lunch at Pillars restaurant that was recommended to us by the taxi driver. It was awesome. The food and surroundings were amazing. The taxi to St. Johns then to English Harbour and then to the resort was $110 US and the taxi driver will wait for you at all of these locations. The second was swimming with the Stingrays which we arranged at the resort. Nikki at the tour desk was so friendly and helpful. We enjoyed chatting with her. She has been with the resort for 41 years and gave us some interesting background about the resort and island. Unfortunately, I cannot remember the cost for this excursion but the taxi was $90 round trip. The taxi drivers were friendly and always pointed out interesting bits about the island. What we noticed that was different during our stay this time was that some of the staff were not as friendly or helpful as we remembered. Several times servers in the Rainbow Restaurant would outright ignore you if you said excuse me when they were right beside your table. I am not sure why but that is something that could be improved. We did notice that management stepped up and helped out in the restaurant when it was overwhelmed and we were impressed by that. One day we had an issue getting towels for our room and after three phone calls over the course of a few hours a gentleman by the name of Peter brought a fresh set of towels directly to our room within minutes of speaking to him. We later learned he was one of the management staff. The couple of issues we had were minor really and would not deter us from staying here again. I would like to make a couple of suggestions. One is that there be a space (perhaps the library area near the front entrance), that could have table and chairs suitable for playing cards or games at night or on a rainy day. The chairs and tables currently in this room are low and uncomfortable. The lighting would need to be a bit better as well. Secondly, a great majority of the people at the resort are 50+ and have difficulty getting up from the deep chairs and couches. While they look wonderful, they are not comfortable particularly for people with knee, hip or back issues. A few chairs here and there that would suit those needs would be appreciated. Thank you to the staff and management for making our stay the perfect vacation.

Jolly Beach Antigua: 3* at best

Being processed at the airport was fairly fast and the same with the airport shuttle. Upon check-in, we were quickly processed and driven to our room. Pros: - our bed was very comfortable - fabulous beach (5/5) - loungers were very plentiful everywhere - staff were very friendly - entertainment was ok Cons: - our bathroom floor was always wet due to leaking toilet - shower water came out deep yellow but that only happened once - lots of hot water; very little cold - no fridge to [... read more] keep meds cool - no bottled water - housekeeping on 7th day only; otherwise $10/day - had to proactively seek towels and toilet paper - TV reception awful - WIFI mostly available in lobby; signal is weak - 1 buffet/1 à la carte-food was just ok…2/5. Outdoor grill good - barely any outdoor maintenance taking place. Many walkways were crumbly - part of resort closed due to maintenance so this could be a bonus if they renovate the whole place - we noticed 3 groups asking for upgrades and being turned down. So, didn’t even bother - sometimes they’d run out of key alcohol (vodka, gin) - We’re not pool people but pools need full overhaul (2/5). That’s the only reason we rate “beach/pool below as a 3. They should be rated individually - seemed more like a 2* resort at best

The Verandah Antigua: Amazing Resort

My Husband and I stayed at The Verandah this past week and loved it! So much of it was brand new after their re-opening into an Adult only resort. We enjoyed the mini-golf, the water sports, the Aqua-fit each morning, the walk to Devil's Bridge, and the restaurants. Our room was beautiful, I loved the large bathrooms and huge shower. We had a waterfront suite that looked out on the cove, with a nice large balcony. I liked having our room cleaned every other day, to help cut back on other pe [... read more]ople being in our room as well as helping the environment. The Buffet was good, plenty of food (although sometimes it wasn't quite hot enough) We went to the Portifino twice and loved their food, Unfortunately we were not able to get into Nicole's. We also went over to PBC and went to the BBQ Outhouse which was delicious. On the downside, they usually ran out of Beach towels around 9:30 am so grab your before Breakfast and as they just hired a lot of new staff they are still training some and are working out the kinks. We would definitely go back and this time I would stay 10 days, a week is too short!

The Verandah Antigua: Great time at Verandah

Rooms are huge. Resort is nicely spread out. Food was great. Drinks were awesome. If you don't like it at this resort you ate the problem. 99% of people I asked if the liked the place said they loved it. We met one young couple who hated it. Their problems were: it took too long for a shuttle (you poor able bodied 30 year old), no service around pool or beach (I am older and travel alot, pool/beach service is not a norm - clearly they are used to it because they stay at certain name brand hote [... read more]ls), and they hated the food. They had just got there! Food was very good. Although I hear Pineapple food was better...but you've got to stay at Pineapple, no thanks. We had so much fun, met some great people. Like I said, if you don't like the verandah, I'd say you're the problem.

St James Club and Villas: It was dated, but amazing resort

The grounds were wonderful, but the beach was not the best, since they put in the wall. The food was great, but the service was very slow. But I was on holiday and had nowhere to be. The Bay and the ocean were a cool feature, almost 2 different places. The room was huge. There was an unexpected covid tax when checking out of $238 American, but everyone is making a buck.

Galley Bay Resort and Spa: Quiet as quiet can be

We stayed at Galley Bay resort Jan 2024 our room was on the east side on the 2nd floor. I would ask for a room on the west side. The coffee shop restaurant bar, guest services, etc. are approximately a seven minute walk from the east side. One restaurant is a 15 minute walk. They have golf carts that will take you where you’d like to go. The two restaurants are menu full service no buffet they have a small shack that serves burgers and hotdogs and the fish of the day on the beach. They also hav [... read more]e a restaurant called IsMays that charges $50 per person dinner only. Opened approximately twice per week. This restaurant is worth going to, but I am of the opinion it should be included in the price. If wifi is important to you. You will only get it right outside of your room on the beach. It’s often spotty at times there Wi-Fi is fine in your room and at the TEEPEE bar. there is no Wi-Fi in any of the restaurants or anywhere around the property. They have bar service. It starts approximately 11 AM and they come twice during the day even with a five dollar tip the beach is approximately 3/4 of a mile long and is on a slope. The riptide is extremely strong. We had a red flag every day, but 2. even with the yellow flag on the other two days it was tricky to get out of the water. On red flag days they take you by taxi to deep bay beside the Royalton because it has calm waters. The staff is extremely friendly and accommodating. Every single one of them we met has an amazing attitude. The general manager Cedric was very lovely and took care of our problems immediately. He is a delight, and always came over to check on us in the evenings The pool is not in view of the ocean and is not heated. Check in was nothing like I have ever seen before we arrive to approximately 6 PM and there were guests checking in ahead of us. We were not welcomed we were not offered a drink. We had to provide our boarding pass our passports, and we had to email them a copy of our invoice. Overall, I would say that this resort excels in service and accommodating their guests they have multiple repeaters, but I believe the average age is approximately 70+ and mostly from the UK every evening they had a band but the music put us to sleep. other than that there’s nothing to do in the evenings.

Pineapple Beach Club: Wonderful Staff

The grounds were stunning, well maintained. The food was very, lots of variety. Lot’s of choices where to have dinner. Room was good but too many steps to get to it. Will look at alternative view, next time. The staff was beyond incredible. All very friendly, helpful and courteous. The island is beautiful.

Royalton Antigua Resort and Spa: Poor resort

The hotel is very nice, the location is beautiful, however the staff is not friendly or helpful and seems to be only opinion very lazy! The service is the dining rooms weather it's breakfast, lunch or dinner is poor! No one cares to service you unless you ask 4 to 5 times for tea, coffee, cream etc! Especially the restaurants are so so and don't care ! You wait over 20 minutes when you get seated to get asked for water or drinks and another half hour to take your orders d then your meal takes an [... read more] hour to come to the table. I have never seen that before at an all inclusive resort. I Have been to 3 other Royalton Resort and this is the worst for service, running out of hot dogs and hamburgers and other foods???? They staff at the Diamond club are so unfriendly and not accommodating at at all. They never seems to want to help when you are not happy with something! This is one Royalty in Antigua I will never go back or refer to anyone. It's the worst service I have ever witnessed in my 30 Years of all I inclusive resorts and very disappointing for a Royalton resort hotel!

Royalton Antigua Resort and Spa: Poor resort

The hotel was very nice clean, however the staff were not friendly at all and the have a lot to Learn about customer service. The are not helpful nor do the attend quickly to the guest needs and wants! They do not seem to care about the guess. The talk more amount lthemselves rather than serving the guests in the dining room, weather is breakfast. Lunch or dinner! You have to ask 4 to 5 times for the staff to bring you tea, coffee , cream basically they do not care to help with in a reasonable [... read more] time.

Jolly Beach Antigua: 2.5 Star resort

Quiet spot and not overcrowded. Rooms did not have coffee machine or kettle or bottled water and no cleaning or fresh towels over 7 days. Some bartending staff could be friendlier to tourists as country depends on tourists.More training needed. Beer was average and only one choice. The beach was very nice and the sunsets were beautiful. Restaurant staff were quite good. The food was adequate for this hotel with ample choices.

Sandals Antigua: Above average stay, but All Inclusive is definitely not for us!

First all inclusive in 10 years and Sandals Grande Antigua has proven that we didn't miss much. "Caribbean Honeymoon Grande Luxe Poolside Walkout Room" (we were in the Oleander building) is dated; its bathroom lacks ventilation; and bathtub didn't drain well. 3 out of 4 times housekeeping never bothered to clean the bathtub. (We only requested for room to be done every second day and only the first day was done adequately.) Concierge made dinner reservation for us. They messed up our reserva [... read more]tion, booked us to a restaurant on the day that it was closed. Evening a la carte dining was excellent for a resort, probably best we've ever had at a resort. Breakfast was decent, could have more fruit variety. Lunch buffets were hit and miss (our favorite was Indian Cuisine, least was Asian theme). Beach was nice, but I think Rodney Bay in St Lucia and Seven Mile Beach in the Grand Cayman are nicer! Tennis courts albeit with odd "plastic tile" surface, are decent and lit for night play.

Jolly Beach Antigua: Amazing beach and Carribean water

Beautiful grounds amazing beach. Very attentive staff. However it needs upgrades to its facilities and needs to provide organized activities & evening entertainment mmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmm mmmmmmmm

Royalton Antigua Resort and Spa: Love the beach and view

Picturesque resort with beautifully groomed grounds. The ocean and beach were amazing. Although it is a small resort with short beach you can walk up to the lookout point- just wear appropriate shoes for the incline.

Hawksbill Resort Antigua: Staff was incredible! Resort and management........Not so much.

After arriving at 5:15pm, we finally got a key to our room around 9:00-9:30. Denise at the front desk had no management or people skills and just hid from us in her office instead of telling us what is going on and why the delay. Not a great way to start a week of vacation. Luckily the majority of the staff were excellent. Resort was old and neglected. Broken concrete sidewalks, pool was out of order, repairs were poorly done. To be fair, i heard that it has been taken over by a new owner.  [... read more]They have been doing repairs. It was a chore to get water. Bars and restaurants were always out and said you could get it at the store. If and when the new owners get this place back to shape and put new management in place, it will be an incredible place to stay. Unfortunately, we won't be back.

Jolly Beach Antigua: Jolly Beach our review 12/03/23

After noticing our room did not have a refrigerator we asked our agent to arrange for one for medical reason. She confirmed that there would be one for us. This did NOT HAPPEN and the front desk staff at the hotel did not not seem to care. There was no follow up by our travel agent to ensure our needs were met during our stay. Poor customer care!!!!! Travel with West Jet met our assisted boarding needs. There should be a posted policy on tipping these assistants or not. I have flo [... read more]wn some airlines and been advised by they assisting person they can't take tips. Others allow tipping. Airlines should make the policy clear. Food was for the most part very good. Our favorites were NOT the Indian or Mexican buffets. Great Breakfasts with a wide selection. There was no pop/soda in cans available at the bars to take back to our rooms. Ice for rooms had to be obtained at a Bar. There should be ice machines in each building of rooms. Rooms were small but acceptable. Sheets should changed every other day in an all inclusive without having to pay extra. The hotel should have internet available for the whole property not just lobby area. This hotel is more semi inclusive then all inclusive in my opinion. I know 3 Star but could a 4 with some mall changes.

Royalton Antigua Resort and Spa: ROYALTON ANTIGUA GREAT RESORT

People were so happy and friendly, the food was good at the buffet, variety of food. The Hunter Steakhouse was very good we went twice...be there at 6:00 pm and you can get a table. The beach had plenty of seats with umbrellas. The Ocean beautiful, the view from our room was very nice you could see the Ocean Liners go by. The Staff was very friendly, expect the Check in Ladies at front desk, not very friendly. I wish I could remember their names two were poor other two were very good. All  [... read more]in all a good resort. Swim up bar was good, the drinks were very good, get Sherry-ann to make them. The chef from the Buffet came over and asked how everything was, and if we needed any special meals, to please let him know. We did not have to let him know, as the meals were very good. Enjoy, you will not be disappointed.