Our Verified Customer Rating 3.9

Our Verified Customer Rating 3.9

(6975 Reviews)

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Julia Shvets  - 

Verified Purchaser

Memories Flamenco Beach Resort: Good resort and beautiful beach!

Memories Flamenco is a wonderful resort and was the destination of our first family trip to Cuba. We truly love Cuba and its people, and we already planning to return. It is important to have realistic expectations. This is Cuba, and many people are facing challenges. You should visit the REAL CUBA, the nearest town then, you will able to see the other side of the moon. While the hotel does require some renovations and upgrades, the beach is absolutely beautiful and unique, which is the main r [... read more]

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Keith and Sassan  - 

Verified Purchaser

Tryp Cayo Coco: Staff never disappoints

Tryp was our first visit to Cuba 16 years ago. Many changes over the years, but the staff is always warm, welcoming and friendly. The grounds are always manicured. The pool is always clean and inviting. The beach is fantastic. The food selection has taken a hit over the years, but there is always something tasty to be found. The resort partner (I believe it is Spain) has ruined the buffet cutting it down to half the size.....the atmosphere has suffered and the A/C no longer does the job. Again,  [... read more]

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Loving Cuba  - 

Verified Purchaser

Memories Caribe Beach Resort: Beautiful Beach!

The hotel grounds are beautiful and clean. The food at the buffet was good. The a la carte restaurants are really great. Only complaint is our beds were uncomfortable. We asked to have the toilet seat attached and the maintenance never came to fix in the 11 days that we were there. This was our 17th time at this resort.

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Private  - 

Verified Purchaser

Melia Cayo Coco: Anotherr Great Stay

12 great days with no rain until we were boarding the aircraft made this an even better trip. Having been a regular here for a few years we now are running into other couples who come here regularly because of the people who work here, well kept grounds and the resort as a whole. Hats off to Marco at the 24 hour this trip as he is very polite, quick and pays attention to detail. He is a great addition to the resort and will surely go places. Also glad to see everyone recovering from those  [... read more]

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Private  - 

Verified Purchaser

Grand Aston Cayo Paredon Beach Resort: Worst Resort Ever

The scenery was amazing. There's no customer service, they don't know the meaning of that yet they want you to tip them in US/CAD. The doctor on-site will only take cash in us/cad. The waiters at the bar ignore you if you want coffee and are extremely rude. BTW, they don't have Coca-Cola if you want diet coke or any type of coke. They're also racist if you're not white or Latina. I will never go back to Cuba at all.

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Jpto  - 

Verified Purchaser

Sol Cayo Coco: Charming resort

Had a wonderful week at Sol Cayo Coco. The people were amazing -- both staff and other guests. The beach was fabulous and the room basic but clean. The food was not the greatest. Breakfast was the best meal of the day, but options were very limited for lunch and dinner. There seemed to be a shortage of just about everything, even a couple of days when there were no potatoes. However, I think they did they could with what was available. What I liked best about the resort is that it is very compa [... read more]

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Jeffm61  - 

Verified Purchaser

Melia Cayo Coco: Excellent resort

From the time you check in to the time you check out, this is a very friendly, accommodating resort. The staff is awesome, and remember you from the previous year. The grounds are very user friendly, well kept and being a small resort, everything is easy to find and get around. Looking forward to another return visit, in the future.

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Janet  - 

Verified Purchaser

Iberostar Origin Daiquiri: Amazing month!

I recently had the pleasure of staying at the Iberostar Daiquiri in Cayo Guillermo for a full month, and it was an absolutely wonderful experience. The staff is truly exceptional—everyone goes out of their way to make you feel welcome and at home. The front desk team is always helpful and friendly, the service staff throughout the resort is amazing, and the bartenders deserve a special mention for their great drinks, smiles, and friendly conversations that make every day even better. This is  [... read more]

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Private  - 

Verified Purchaser

Melia Cayo Coco: Fabulous Week

Second time this year to this resort. Arrived at noon and was told a room was ready, but if we wanted to wait for this other particular room we could wait. We chose to wait, but appreciated the option to get a room upon arrival. Weather was fantastic. Service was excellent. The vegetable options were lacking this week, which is not normal. I didn't see carrot/onion the entire week, and cabbage and peppers only twice. It's not like they're hiding it in the back, it's just not available. This  [... read more]

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Private  - 

Verified Purchaser

Playa Luxury Cayo Guillermo: Excellent resort

We very much enjoyed our week at the resort. The beach is spectacular (Playa Pilar) with more than enough shade and comfortable beach beds; we lucked out with the weather and the sea was unusually warm for December (27.5 degrees) and calm enough for swimming most days. The rooms are beautifully appointed, ours had an ocean view which was spectacular (building 1). The bed and pillows were very comfortable. The resort amenities are very good, grounds immaculate, the staff are very friendly and pro [... read more]

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Jack  - 

Verified Purchaser

Iberostar Selection Esmeralda: Ok resort

Personally I will not recommend this resort for family with kids, people who doesn’t eat pork or vegetarian. Everything in this resort mixed with pork. Also this resort has nothing for kids to eat beside pasta there is nothing to eat. Extremely disappointing

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Maryan Mahboob  - 

Verified Purchaser

Grand Aston Cayo Paredon Beach Resort: the best resort

It was vary good resort I love it and i will go back vary soon . the food was good . the beach was Amazing i did not belief that beach was that match beautiful the pool was vary good the whiter was so so good actually i wanted to stay more that is way i want to go back on January 2026 for sour .

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Tracy74  - 

Verified Purchaser

Grand Aston Cayo Paredon Beach Resort: Beautiful Resort

Grand Aston is a very nice resort. Very up to date, spotless, the grounds are very nice, neat and tidy. The rooms are nice and also very clean. The beach is beautiful and pools are clean. The staff are awesome especially Yoelbi and Jose in the Lobby bar, great young men. Very friendly and love to make you laugh. The food was pretty good (it's Cuba) but lots of choices. We will return.

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Private  - 

Verified Purchaser

Melia Costa Rey: We love this resort,we will be back next year,it was our third visit and we’re enjoying everything

This is very friendly environment with amazing staff,very clean rooms,food service facilities,beautiful beach.very nice entertainment.Lots of activities all day long. We were visiting all restaurants and I would like to say we enjoyed it very much,delicious food and great service from staff who were serving us. I would recommend this resort to my family and friends.

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LoveCuba  - 

Verified Purchaser

Grand Aston Cayo Paredon Beach Resort: Cuba\CayoCoco\The Grand Aston Cayo Paredon Beach Resort

Hello Tripcentral. Thank you for the opportunity to provide feedback. The Grand Aston Cayo Paredon Beach Resort is a general purpose 4Star OK resort. Knowing the limitations \ restrictions placed on Cuba the resorts have a hit \ miss presentation. First the Good: Very family oriented, providing baby services for parents and 2 child pools that the kids can play safely. In the evening lobby turns into a playground for the kids for the firsts few hours. No problem with the room service,  [... read more]

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Private  - 

Verified Purchaser

Melia Costa Rey: Cuba

Meliá Costa Rey was a great resort with extremely helpful and pleasant staff including groundskeepers and pool staff. The food was very good and abundant compared to what the locals are able to get outside of the resort. The rooms were great although we had trouble with the AC and damp sheets. Lots of activities if you wanted and beautiful beaches.

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Albert  - 

Verified Purchaser

Sol Cayo Coco: A waste of money

One thousand dollars wasted on the premium package. Small selection and amount of food, poor selection of drinks. Cockroaches in bread basket and on the toaster in dining room. It goes on and on. Very friendly staff but they have nothing to work with. I blame the resort owners. Read the 1 star reviews, they are tell you the truth.

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Private  - 

Verified Purchaser

Memories Caribe Beach Resort: Mon évaluation sur le Memories Caribe Beach Cayo Coco.

Bonjour Kevin, Nous ne sommes pas des voyageurs difficiles alors pour nous tous s'es bien passer et les petits problèmes on été règler rapidement. 1. Emplassement: situer à 20 minutes en taxi de l'aéroport ou entre 30 à 45 minutes en autobus selon les arrêts à faire. 2. Resort comme tel: pas trop petit n'y trop vaste, un très bon juste milieu. Il a environ 25 ans et est entretenu convenablement. 3. Chambre. Première chambre (Bloque 19) n'était pas convenable. Première chose que je vérifie le [... read more]

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Timmy  - 

Verified Purchaser

Sol Cayo Coco: Resort needs work

The best part of this resort is the beach and pool. This resort is on the LOW end of the scale. There is NO cola, pepsi, or coke, just sprite and orange. Mixed drinks are hard to come by on some days. Found a cockroach in the bread at breakfast service and also one in my room. I paid for the superior room with ocean view. Cayo Coco is in the middle of nowhere...you have to drive 1 hour to get to a town. I DO NOT RECOMMEND this resort. This resort needs a MAJOR renovation!

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Private  - 

Verified Purchaser

Iberostar Selection Esmeralda: Awesome

The hotel was great. Lots of food to choose from. And a fabulous presentation man named jimmy was the best! The beaches were gorgeous! Whole trip is definitely wonderful get away for any age. :) Would definitely recommend and return in by a later year!

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