Our Verified Customer Rating 3.4

Our Verified Customer Rating 3.4

(977 Reviews)

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Private  - 

Verified Purchaser

Club Karey: Great experience

I do not why anyone would complain? It is 2.5 star resort. It was great. The staff and I get along excellently. It is an affordable resort, which leaves you money to go for excursions. Beautiful beaches. 2 4 star hotels next by. Great, authentic Cuban performers. Those who would like to hear only English are strange. You will listen to French and Russian languages, which are beautiful. The only disadvantage was the fact we were told that we should change the rooms our second day of stay; however [... read more]

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Cher bear  - 

Verified Purchaser

Club Kawama: Amazing once again

In our opinion my hub y and I have traveled 4 yrs in a row with the same agent at trip central candice and she has always done over and above for us we love club kawama varedero for many reasons 1st is the beach then it goes to the people and forever friends u meet....Its a 3 star and nothing fancy but great staff grounds clean food will suck anywhere in cuba entertainment well when u meet the kinda people we do it's the best...Kawama is walking distance to everything and I mean everything..As f [... read more]

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Reta  - 

Verified Purchaser

Club Kawama: One of my favourite places for fun in the sun.

This hotel is old but full of charm and fun people. The grounds were kept beautifully while I was there considering there were a couple of downpours that knock lots of leaves etc. down from the trees. 3 a la carte restaurants and the buffet have lots of food choices, I am always able to eat good meals while there. Friendly staff everywhere to help you. Love the shows in the evening. The rooms I have had were clean with some repairs needed. However I am not there to spend time in the room, except [... read more]

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Glennis  - 

Verified Purchaser

Club Kawama: Club kawama

The hotel was ok but they ran out of toilet paper at the pool bathroom every day other than that the entertainment was good every night I would recommend the hotel to a friend I would come back next year food could of been better

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Chris  - 

Verified Purchaser

Club Kawama: It is as expected....

Resort staff was amazing as always. Times are tough right now in cuba in general and you could feel the difference everywhere you went. Grounds and buildings need repair but are almost 80 years old...

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Private  - 

Verified Purchaser

Club Kawama: Awesome beach

This is second time, good value for your money , great walking distance from restaurants, markets, if u like to fish bring your rod as its on the other side of the street. Beach is amazing you can always see your feet. This is a resort that is so ive been told 1 km long so if u are at the other end be prepared for a walk. Very layed back resort so if you are looking or your fancy blended drinks, really good mojitos this isnt the place athough they do make awesome lime dacquiris. The food well y [... read more]

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RobinG  - 

Verified Purchaser

Club Karey: NOT a 2 star resort

When I booked this resort I knew I was getting what I paid for but when I arrived it was a totally different situation. The light in the Hall in 7 days I was there did not get fixed. I was asked to pay a Key deposit fee which I was never explained before and a towel rental fee for non existent pool towels I did get my money back $20.00 CAD when I checked. The room itself was fine it was the over all service on the resort that lacked and communication lacked with the staff on the resort you wo [... read more]

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Fonzine  - 

Verified Purchaser

Club Kawama: Kawama !!!! Built in 1934,

Don't go there !!! Everything is old and not renovated, the picture are not realistic of what it is in 2020. Same food all day, all week. People are not sympatic. The only do something for you if you tips before, and you have to give a big tip. In my room, I was supposed to be refill in the fridge each day, Nothing done all week. Towel they didn't want to change them each day, they were dirty and wet, but they were putting them back on the shelve and leave it there. The shower curt [... read more]

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Private  - 

Verified Purchaser

Starfish Cayo Guillermo: Outdated resort

Old resort run down no hot water for a week,broken patio door inscects galore and the mosquitos were hell.I had over 200 bite on the 2 day,By the way I had insect repellant.After 2 weeks I had over 500 bites no joke.I was itching and scratching the whole time.The staff were rude and expecting tips all the time or you get the side look.My vacation was a disaster.I could not wait to get home the only good thing was the weather.Sorry for the spelling errors.

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Private  - 

Verified Purchaser

Starfish Cayo Largo: Amazing vacation

This is our second time at this resort and we are so happy we chose it again. Everything was great: long beach and so beautiful, hotel grounds and rooms kept clean, meals: many choices. All staff was working hard to make everyone’s vacation the best experience. Thank you Sol Pelicano, we had an amazing week.

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Chantale68  - 

Verified Purchaser

Club Kawama: Great resort but needs a bit of T.L.C.

It isn't my first time there, I believe my 7th. But the last couple of times I noticed that it's starting to need some renos. We would wake up every morning to a mountain of sand in the bath full of ants that would somehow come out through the drain. We would rinse it and it would come right back overnight. We also had a none working A.C. all week. Our room neighbour had a broken toilet all week that they couldn't flush at all, they made a complaint at the front desk and it never got fixed. We r [... read more]

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Vlad 2020  - 

Verified Purchaser

Starfish Cayo Guillermo: Nice budget resort

First of all this is not a good resort if you want to swim. The water is knee deep for approximately 300 yards offshore. I found a spot after walking approximately 2km,deep enough to swim but the current was very strong parallel with the shore. The place is good for kite boarding. Food not great, not terrible either 3/5. Room not bad, clean, hot water and a/c available 4/5. Resort did not have map of some kind, or an envelope for key card and other documents. Money exchange did not give any pape [... read more]

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Hall75  - 

Verified Purchaser

Club Kawama: Good

Pool area was great. Lots of chairs and cute little shade huts. Beach was beautiful with lots to do. Rooms were good hot water and a/c worked great. Food was good different every night. Kikis a little restaurant off the resort was really good !! I will be back.

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Private  - 

Verified Purchaser

Starfish Cayo Guillermo: Nice resort

The grounds were very nice and the rooms pretty good. Food was much better. Unfortunately the room staff wasn’t as good as the last time we were there. A couple times we didn’t get any towels and water. The staff were very friendly and helpful. The bar staff was very good except one would give to his friend before other customers and I heard him say this to a customer waiting. We booked the adults only section and people brought their kids to the pool and restaurant. I thought this was  [... read more]

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Julie  - 

Verified Purchaser

Club Kawama: Club Kawama

Loved my visit here. Beautiful beach. Amazing array of food, prepared with a lot of care. Walking distance to many interesting places. Staff friendly, as long as you tip periodically. This is a three star resort and is what you can expect for this rating. The beach is easily a five star!

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Private  - 

Verified Purchaser

Roc Barlovento: Great little Gem

We have been repeaters to this resort for approximately 8 years and generally go twice a year. We love the location. The beach is great and is walking distance to the market and downtown. Rooms are moderate and clean.

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Private  - 

Verified Purchaser

Hotel Villa Cuba: very bad resort

We went there last year and it was much better and cleaner, the food was much better with a lot of variety. This year the food was very bad and hygiene wise all the plates not clean properly, beds in the room all the sheats are dirty and itchy you feel something is bitting you all over your body like bed bugs we came back home and all our bodies were itching like crazy. We're very disappointed we will never go back there again. all our body is full of red marks an itching from the bed bugs [... read more]

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Private  - 

Verified Purchaser

Starfish Cayo Largo: You get what you pay for

Our room was clean but dated and needed some repairs. The grounds are clean.... nothing spectacular. The beach at hotel pelicano was one of the only beaches on the island where you could actually lounge on. The ocean was to rough to actually swim in while we were there. There was only fanta and coke available for drink mix all week. Unfortunately we don't drink either so we really didn't get to enjoy to many drinks. As well no red wine for dinner service all week. The snack bar didn't have [... read more]

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Private  - 

Verified Purchaser

Club Kawama: Average resort

Obviously an older resort however most everything worked. My room was clean and the grounds were tidy. The staff were friendly and helpful. At night it was difficult to get around since the lighting was not good. The food was fine and I enjoyed the Itlantian restaurant. The location was great. You were a short walk from the town.

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Michael Holloway  - 

Verified Purchaser

Club Kawama: Club Kawama needs to up it's meal quality/selection

The staff was friendly helpful and generally fantastic! The entertainments were OK, although I really do not like rap culture which was about 2/3rds of the nightly music programming at the stage beside the lounge. One night on the other hand, a rock band nailed the International Submarine Band / Byrds / Flying Burrito Brothers "Cosmic American Music" sound pioneered by Gram Parsons and Neil Young et al. in the late 1960's and early 1970's. Very impressive! But the buffet restaurant became ve [... read more]

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