Palma Real: Let's say the hotel is a little tired

The hotel needs some maintenance. The grounds are well kept and the pools are clean. Everything in our room worked, and we lacked hot water only one day. Not a big deal for us. Food was quite good and comparable to other three star hotels in Cuba. Lots of fruit and vegetables each day. Service was slow in the dining room and staff did not seem to happy with their work. Sadly this hotel was overrun by many Canadians from Quebec who behaved very badly, including fighting and arguing loudly in the  [... read more]hallway till 4:00 and 5:00 in the morning after partying all night. They would also urinate in the gardens at night, both men and the women!!!!!! During the day these poorly behaving quests would take over all seating in the lounge and bar areas and smoke so much we could not make use of these areas. Groups of these French Canadians also set up tables and chairs on the sidewalks outside the lounge areas and block traffic forcing others to walk through the grass to get by. We met some other tourists from Quebec who were embarrassed because of the bad manners of their countrymen.

Palma Real: Terrible Resort

Rooms at hotel had visible mold in them and they would not change them, received one bottle of water and if you wanted more you had to pay for it. Not sure when you book what "All Inclusive" means. Hotel was run down. Would not recommend this hotel to my worst enemy.

Palma Real: Very nice

Outdated but very clean and nice location. You need to walk across the street to the beach but its not a long distance. Beach is totally beautiful and has a beach bar. hotel is located only a couple of streets over which a short walking distance to the outdoor street club in the evenings and is very safe to go to.

Palma Real: Good spot!

This is the second time to this resort...you really cant beat the value..cold showers a couple of days..but hey...you are in cuba! The location of this resort is fabulous..2 minutes to the beach..and all amenties are walking distance..bank and two great local bars..staff are very nice..Our lock was broken on the room they checked us into. They had no problem moving us to another room.

Palma Real: Below expectations

Went Dec 3rd, 2015. My wife and I have been South 16 times and are not fussy travelers. We had read the reviews and decided to give it a try. The hotel is very run down but our room was not bad. Beds very uncomfortable though. Had a broken water pipe in the wall one evening. Not good!!. Food the same every day and nothing that good. No fries or pizza anywhere. And no internet at hotel. Could go on but just very sad. 3 star at very best.

Palma Real: not thrilled

unable to take a shower clothes got stolen, the staff was very friendly, entertain was ok surrounding clubs were excellent. water on the floors in the halways, elevators didn`t work half the time............................

Palma Real: The shining stars say it all

This resort purports to be a 4 star, however, at night only 2 of the 4 shine bright - a much truer rating. Things are pretty shabby: broken bed spring, temperamental air-conditioning, peeling paint, constantly running toilets, flooding of hallways and some rooms when it rains, in the main many areas are suffering from deferred maintenance. The grounds are well kept however. The resort is not directly on the gorgeous beach. The walk is not far but be prepared to pass stinking garbage bins on the  [... read more]way to it. Location is great if you to live it up in town and not hibernate in the resort. That being said, the quality of the evening shows is very high and well worth watching before heading out to the street. The food is OK - nothing to write home about but edible, sometimes, more sometimes less. The bars are understaffed and the takeaway plastic cups are small and flimsy and not environmentally friendly. So bring your own insulated drink container. Would I stay here again? Yes, because for the price we paid it was great.

Palma Real: best ever

The rooms were spotless, in good working order. Food was good with lots of choices and location couldn't be any better. The city was within walking distance as well as all the clubs. Buses were accessible and option for taxi or horse and buggy. The price was so very reasonable . No complaints at all and we were going group of 9 people. All s dancers late 40's to 80 year old. We all enjoyed the trip and defiantley be back. I myself hav been to many resorts in Cuba fron havana, cienfuegos, moron,  [... read more]santa maría and another o in varadero and Palma Real has beat them all. The flight was great as well!

Palma Real: Amazing vacation spot

I came to this hotel because it is within walking distance of the beach, shopping and entertainment district. I was with 8 friends to celebrate a 50th birthday; and we all had an amazing time. The food, friendly staff and cleanliness of my room surpassed all my expectations. I am vegan, and I had no problem finding healthy food options that satisfied my pallet. The food was truly delicious, fresh and very tasty. The beach was long, clean, picturistic, and the water very shallow.

Palma Real: nice hotel

Clean, friendly staff, needs better maintenance of building envelope. Food reminded me of my time as girl at an English boarding school. Everything cooked to dath with no spices at all. Food aside, the staff were great especially Vicky, my maid and Grace, the pool bartender.

Palma Real: Beyond My Expectations This was my first time in V

This was my first time in Varadero Cuba. The Bellevue Palma Real Hotel is rated as a 3 1/2 star property, however it exceeded our expectations. The food was good, the room was clean and comfortable and the service was also good.

Palma Real: NOT WHAT I EXPECTED

Just OK...Hotel not well maintained...although staff tried hard and were very friendly.Food decent by Cuba standards. Beautiful beach that is littered by disrespectful tourists and then poorly maintained by hotel personnel. Lots of younger tourists who took plenty of advantage of all inclusive alcohol resulting in significant inappropriate behavior. Just not the place for me.

Palma Real: Cuban Home!

This was my 6th trip to the Bellvue Palma Reall ... truly like a home away from home! The staff are the best and service is consistently good. There is a wonderful new Manager and she is very hands on with her staff and is working hard to maintain a clean, friendly and welcoming environment. She is also working at getting wifi in the hotel for all those who really want to stay connected during their vacation. This is resort is also in an excellent location ... you can walk to shopping, wonderful [... read more] restaurants and the best dancing in Veradero! We start at The Beatles and then move to Caleigh 62 and then to the Havana Club. If you go with a group it's even more fun! Please keep in mind this is Cuba and we are going for the sun, their beautiful beaches and relaxing away from all the hustle and bustle of our western world. What we take for granted as normal everyday conveniences are luxuries still in Cuba. Slow down as soon as you arrive and be patient when asking for help at the front desk ... it will go a looooong way to getting great assistance. I have taken many family and friends with me and have also made many good friends on my trips to this resort that stay in touch with so I would highly recommend this hotel to anyone who is needing a warm, home away from home! p.s. if you want to take the locals gifts, peanut butter, nutella and good tasting toothpaste were some of the things we were told were so expensive there they rarely got them!

Palma Real: Comfortable holiday

If you want polished marble floors...not here. The rooms were ok and clean, bed comfortable. Amenities good. Entertainment was ok in the evenings. Good location close to beach. The food was average in the buffet, breakfast was alway best meal of day.

Palma Real: Not so good but was under renovations

Swim up bar is the main attraction the resort is nicely laid out and lose to the beach and town. Our past visits were more memorable and hopefully once the renovations are complete it will regain its charm

Palma Real: Amazing resort , staff is amazingly nice

Awesome place and awesome staff Lots to do as per animation Beach is really not far and a beautiful place Very relaxing and pleasant week City is close as per evening event or simply taxi ride in town.

Palma Real: Fantastic location! Great time!

Location is awesome! Staff are human, some sweet and some not so much lol. Rooms were clean and had what you needed. One pool is a bit rundown but the other is fantastic with the pool bar. Food is a bit bland but plentiful with quite a bit of variety. Beach is gorgeous Altho didn't go as often as I might've if it was a bit closer. All in all, would Def go back! Only a couple blocks from some of the great dance bars!

Palma Real: Decent bang for the buck

Yes, tired, worn, not grade A, not like a five star place on the Mayan Riviera. But you know that. But for me it was perfectly fine. Decent food, fun entertainment, very hospitable staff. Actually a great staff. Lovely beach. I really really liked this place.

Palma Real: Disappointed

Third time there and won't return! No hot water ac broke numerous times . Needed to use a converter this time which we didn't bring . Front desk was rude when we complained . Our room wasn't ready till 4pm we arrived at 11 and check out time was 12. So why the length of time? New guests should be a prioy

Palma Real: Love the resort

We stayed at Bellevue Palma Real with 6 people. We each had different buildings. Building 4 is the newest and has a bar and lounge in the building. None of the buildings are far away. The pools are very nice, and so is the beach. The best thing about this resort is the location. It is walking distance to everything. There is a street party everynight 2 minutes away. La Fondue restaurant 5 minutes away, The Beatles Club is 5 minutes away.