Our Verified Customer Rating 4

Our Verified Customer Rating 4

(517 Reviews)

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Private  - 

Verified Purchaser

Viva Maya by Wyndham: Wordy to Experience

The resort grounds are well maintained, the beach is beautiful and clean, the rooms are O.K- daly cleaned but water supp in the bathroom and shower needs improvement. Eexcellent staff services in restaurants and on the grounds. Activity and entertainment acceptable but need to be better promoted.

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Private  - 

Verified Purchaser

Viva Azteca by Wyndham: Lovely smaller resort

We chose this resort specifically because it was a smaller size than the mega resorts you often find along the Mayan Riviera. Food was consistently good and while we loved the lobby bar, the pool bar was hit and miss with the quality of drinks. While we missed having a swim-up bar in the pool I wouldn't trade it for the size of the beach and always having available loungers no matter what time of day it was. The lobby courtyard was beautiful and a lovely space to enjoy pre & post dinner drinks.  [... read more]

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Penny  - 

Verified Purchaser

Viva Heavens by Wyndham: Nice quaint resort

The resort was nice and great staff. All very friendly and helpful. Our room wasn’t very big and little run down but for sleeping it was fine. Food was really good and you had 4 nice a la carts to pick from for dinner that were really good. Resort wasn’t too big but we liked that future and beach was very clean and beautiful. Tons of space at the beach to enjoy. Even the beach bar/restaurant was really good with stone cooked pizza’s. I give this resort 4 out of 5 and would go back to it.

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Marty  - 

Verified Purchaser

Viva Heavens by Wyndham: Never made it

I would have loved to have commented on the resort but unfortunately we never got there. After 3 delays with Sunwing and the fact we were losing 3 full days of a 7 day vacation we decided to cancel . Maybe in the future we will have the opportunity to visit this resort. I am rating good for everything as I had friends there that really enjoyed the resort.

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Private  - 

Verified Purchaser

Viva Heavens by Wyndham: Amazing

This resort was so relaxing. The one thing I have to say is we got delayed for over 20 hours with no room overnight because of sunwing but the staff and especially Jennifer opened a a la carte restaurant and brought lawn chairs in for people to sleep amazing on their part

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Andrea  - 

Verified Purchaser

Viva Tangerine by Wyndham: You get what you pay for

Pros- The resort grounds were lovely and well maintained, it was close to the airport and was a quick check in process. The beach was fun and very wavy! We enjoyed watching the kite surfers. You could walk the beach in either direction safely. East took you to the beach front restaurants and shops. West took you to quiet unspoiled surroundings. Cons- the rooms were a nice size but, with no extras. No kleenex, ice, or alcohol available in fridge. Very tired with cracked tiles, dripped paint etc [... read more]

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Trephanie  - 

Verified Purchaser

Viva Tangerine by Wyndham: Fun times!

The resort is small enough to have everything close enough for walking to all the amenities. We were a group of 6 adults. We loved walking the beach and enjoyed watching the kitesurfing. The buffet food was okay...we didn't starve. The snack bar was perfect for a small bite (fries, hot dogs, burgers). Rooms are outdated, but clean. Don't recommend ground floor rooms though...lots of room under the door for different critters to get in! The entertainment staff went above and beyond to keep  [... read more]

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Private  - 

Verified Purchaser

Viva Tangerine by Wyndham: Best resort ever

Everything was exceptional. Quick check in. Room was good. Third floor close to all amenities, pool & beach. Elevator. Customer service desk right close to all activities. No need to go to reception. Problems fixed within 5 minutes. Great food. Workers wonderful. Overall an exceptional wacation.

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Elaine  - 

Verified Purchaser

Viva Heavens by Wyndham: Great Resort

We thoroughly enjoyed are stay at the resort. It was very clean. There was staff all day cleaning the resort. Our room was keep very clean and it was a nice size room for the two of us. I have nothing negative to say about our 2 weeks in the resort. The beaches were magnificant., enough chairs for everyone The food was a little repatative.

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Private  - 

Verified Purchaser

Viva Heavens by Wyndham: Small but great resort.

We stayed in building #2. January 2025 Firstly, staff is great. The resort is clean, but the rooms could use a refresh. Very noisy, and the doors don't shut softly. The key gave us and the group we travelled with some issues. There is no bar in the hotel. No entertainment inside until 10pm. Given by the entertainment staff from the resort. The buffet is small. But plentiful. Ala carte restaurants are good and the food is ok. We really like the Mexican restaurant. There is a  [... read more]

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Ambs  - 

Verified Purchaser

Viva Tangerine by Wyndham: Decent resort but definitely not a 4 star

This a decent resort, food is okay, à la carts are much better than the buffet. The beach is beautiful, we had a few days with red flags, and a few with yellow flags. Be prepared when you go to the beach, it is a public beach. We always found seating around the pool or at the beach. We didn’t like the upselling at the resort from the staff, we came to have family time, but continued to try and sell you their membership, photos, diving activities ect. This would happen on a daily bases. When  [... read more]

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Mel C  - 

Verified Purchaser

Viva Maya by Wyndham: Avoid!

We were put in what I describe as a dorm room the first night. If they try to out you in 3100, refuse. Beach is good, food is nothing special.Way too many kids running around. For the price, expected more in ambiance, not much to do there. I wouldn’t go back.

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Private  - 

Verified Purchaser

Viva Wyndham Dominicus Beach: Not even a 2.5 star resort

Located about an hour from the airport, fairly large resort. Grounds are nice, maintained well. Our room was okay, clean, power would flash the room lights at all times for about a week, difficult sleeping, reported to customer service 5+ times, not fixed. Buffet food was mostly cold, concerned about food safety. Hard to get items for non-gluten diet. Good, warm food in the a la carts. Very long nice beach. Surprised by the lack of a beach BBQ or beach bar. Staff wasn't overly friendly.

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Christine  - 

Verified Purchaser

Viva Wyndham Dominicus Beach: I would not recommend this resort

This resort is crowded the food is all served cold .Lights in my room went off and on all night for days .Terrible smell in bathroom. Long line ups at pool side bar as there is no bar at beach so they come to the pool bar. Most employees very rude the only service is the bar ,room and alacartes that where pleasant .There was 14 of us on this trip and half of us had stomach issues It was rated as a 4.1 when we booked it's more like a 2.3 at most

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Brenda  - 

Verified Purchaser

Viva Azteca by Wyndham: Beautiful compact resort

Beautiful well maintained grounds, very very clean resort, staff are constantly cleaning and upkeeping all areas of the resort, food was very good with plenty of proteins and fresh fruit. Enjoyed the Cafe with coffees and delicious deserts. Snack bar had great lunch menu. Rooms are very clean and spacious. Liked how close beach was to pool area.

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Krinkle  - 

Verified Purchaser

Viva Heavens by Wyndham: Nice hotel

The facility was nice and the staff were great!! The food was “ok” although I did get food poisoning during my visit. That being said, there was about 30% of the guests that week that got sick from the food. The resort did nothing to help with the issue. The pool is nice, cold but nice. The beach directly in front of the resort was beautiful, but to both sides, it was filthy!! Trash everywhere!! And hordes of people who were peddling there souvenirs, and they were quite pushy.

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Private  - 

Verified Purchaser

Viva Heavens by Wyndham: It was just ok

The hotel staff, the grounds, the pool, were all nice. The hotel itself is starting to show age. Room was large and in decent shape. Beds are hard. The Wi-fi is horrible!!!! Doesn’t work most of the time. The food was not good. One person in our group got food poisoning, and we heard from several other people who were also at the resort, that they had gotten food poisoning as well. If you make the trek down to the beach, be prepared to be hounded every time by vendors selling t [... read more]

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C & J  - 

Verified Purchaser

Viva V Samana by Wyndham: Very Nice

We just recently came back from a two week trip to Samana at the Viva V. We picked it because we were interested in checking out the town of Las Terrenas and it was the closest hotel. Unfortunately when we got there we realized that despite it only being a short 3-4km distance, to get there is a big up and down hill trip. That's okay. We took a cab to check it out. The hotel itself is really pretty. The grounds are beautifully landscaped. That really makes it special. You can see that the gar [... read more]

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Private  - 

Verified Purchaser

Viva Dominicus Palace by Wyndham: Second time back - great place

We liked this resort so much that we decided to visit again for New Year's week of Dec 26 to Jan 2. The plane landed in La Romana airport which is a small seasonal airport that operates few months in the winter season. It was very speedy passport control as Air Transat was the only plane there at the time. From airport to hotel it only took 20 min. The hotel caters to Europeans and some Argentinians, I didn't not see any American tourists and very few Canadians. It is located in beautifu [... read more]

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Private  - 

Verified Purchaser

Viva V Samana by Wyndham: Meh..

I have been to 10+ resorts in the caribbean, I would rate this hotel a 2.5. Pros: -clean -Great Christmas buffet -clean rooms daily -night entertainment was provided on some nights -good games during the day at the beach -no sellers at the beach like there are in Punta Cana -AMAZING animation team members!! So fun and sweet! Cons: -found a live cockroach in my sleeping mask -humidity in room TV would not work, nothing to do on rainy days -no vegetarian food available in room ser [... read more]

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