Our Verified Customer Rating 4.4

Our Verified Customer Rating 4.4

(142 Reviews)

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Smileymichelle25  - 

Verified Purchaser

So much fun!

We loved this resort!! There were a few minor glitches but other than that we had an amazing time. Pros: beach, service, pools, 24 hour hot tubs, staff, food was overall good (dinner buffet can be improved), good wines to buy Cons: rarely ever any change at the front desk, our first room was horrible with a shared balcony (we switched after 2 nights as resort was at full capacity), dinner buffet lacks variety, a few security guards were crooked Overall we had an amazing time and we would go back [... read more]

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Valtes94  - 

Verified Purchaser

Clean resort

Found grounds will matured trees, shrubs and well maintained. Rooms dated with small washroom area (had to stand inside over toilet to close door). Beach nice but not much to walk as it appears they are owned by resort and not eay to walk long distance. Food OK! would have liked more local fish on menu.

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Sturay  - 

Verified Purchaser

Great Resort!!

Small resort, very friendly staff. Rooms, pools and ground kept clean. Not a big variety of food, but everything was great. Plenty of excursions to do, I would recommend Catamaran to Dunn's river falls.

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TheSauce  - 

Verified Purchaser

Great Resort, Great Times!!

Beautiful smaller resort! Was my first time in Jamaica, very beautiful Country!! Food was amazing, clean resort, very friendly people. Night life could have been a little more exciting but everything else was perfect!

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Behappy  - 

Verified Purchaser

The staff are amazing

I am extremely impressed with the service at this resort. We are taken care of beyond our expectations. Roger a bartender on the resort goes beyond the call of duty to make sure we are happy. Come one come all, this is a great resort.

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NicolaasR  - 

Verified Purchaser

Peaceful

We enjoyed the resort tremendously, the staff was unbelievable, they were so friendly, helpful and fun, the entertainment group was simply the best. The food was perfect in every sense of the word, they made us feel wanted. It was to bad we had to leave

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Karen22  - 

Verified Purchaser

Our vacation was truly wonderful.

Everything was so clean and well cared for. Food wonderful. Service top of the line. Drinks of the day and availability of bars very good. The beach was great lots of chairs and towels. Swimming pool cool at first then weather warmed up.

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Oliman  - 

Verified Purchaser

The Jewel

Wonderful people, great rooms, older, smaller resort. We have been back several times and it just keeps getting better. Would highly recommend for a quiet relaxing vacation. This is not a big party hotel if that is what you are looking for. Great food for an all inclusive.

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Wifehusband  - 

Verified Purchaser

Beautiful

Make sure you ask for a room in the main part of the hotel the little villas have the smallest most ridiculous bathrooms. We went to the front desk and they graciously changed our rooms, they were very accommodating and helpful. Our second set of rooms (in the diamond section) were fantastic!

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Sabreted  - 

Verified Purchaser

Small but mighty

If you like a small resort this is the place to be. Grounds, hotel, rooms, food, staff, drinks,pools and beach were all amazing. We never had a bad meal all week. All staff were extremely friendly . Bartenders were quick and made a stiff drink. Never a problem getting a lounger at the pool or beach. Can't wait to go back.

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DLPAJ  - 

Verified Purchaser

Nice resort

Clean, friendly but wasn't fond of food. Friendliest resort ever visited. Rooms are clean but not 5 star and bathrooms very small. Entertainment staff were great. Breakfast was the only meal I found anywhere close to 5 star

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Paulgeneacepeter  - 

Verified Purchaser

Definitely recommend this resort

Everything was great about this resort. Never felt busy, food was excellent and a beautiful property. Property is not super large but that is not a problem for me since everything is quickly accessible. All food especially Moonstone's and the pizza place was super delicious. Even the buffet although not super large had all the right food.

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BCowell  - 

Verified Purchaser

Great, relaxing vacation

We booked the Jewel on the recommendation of a friend and were not disappointed. We were looking for a smaller resort with easy access and not many stairs due to limited mobility issues. Three stairs at the most as well as some ramps suited us fine. The only issue with stairs was getting up to the Spa but they were very accommodating and allowed us to arrange to have our massage elsewhere. Our room was nice, never any issues with hot water or the cleanliness. My only issue was a fair bit of nois [... read more]

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Jessicamelody  - 

Verified Purchaser

Outstanding service!

This is bu far the most beautiful resprt I have ever been to. Everything is so clean and beautiful, there is so much to do (2 pools, 2 hottubs, beach, chess, shuffle board, ping pong, golf, tennis, kayaking, sailing - all free!). The food was amazing. And the best part was the staff, who were amazingly friendly and helpful. I am so sad I had to leave and cant wait to go again.

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Francina13  - 

Verified Purchaser

Fantastic in every way!

This resort was awesome...some of the most amazing food (Jade Samurai was phenomenal and I became seriously addicted to the Jerk Chicken Wraps at the grill), beautiful, clean grounds, the friendliest staff. It is very apparent that the staff at Jewel Dunn's take pride in their job and make it a priority to excel in making guests feel comfortable and happy. We were at the Jewel from Sept 27-Oct 4....and I wish we could have stayed longer. There are so many things I could say about this resort, bu [... read more]

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Honeymooners0829  - 

Verified Purchaser

Good Resort

I thought that the hotel was nice..needs some upgrades. The service staff was friendly and aimed to please. The resort is smaller than what I am use to but food was good and it was close to all the major attractions. YOU HAVE to reach out to Rusty who took us to the blue hole an amazing experience. Only thing that was disappointing was we didn't feel special being on our honeymoon nothing was in the room upon our arrival; but overall it was a good experience.

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Vivian  - 

Verified Purchaser

JUST OK. CLEAN but just OK

grounds, public areas, rooms, dining, features, etc were very clean! The beach was small but again clean. Food was just BORING along with the entertainment and night life, actually no night life at all.

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Ashwayne  - 

Verified Purchaser

Very relaxing, small beach

My husband and I stayed from Aug 22-29. POSITIVES: Food was awesome, great variety. All bar and restaurant staff are wonderful. Special thanks to our waiter Kevin at the platinum restaurant, he was truly a jem and made my anniversary/honeymoon special. And amazing drinks and service from piano bar tender Garnett. Aquasize is a must with Junior, what a workout! Volleyball staff on the beach everyday were awesome! steel drum performance was Incredible!!! Japanese restaurant is delicious, our chef  [... read more]

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Pliddard  - 

Verified Purchaser

Honeymoon at the Jewel Dunn's River Jamaica

Highly recommended. The staff were exceptionally nice and helpful. The whole resort was immaculate. The food was exceptional. There wasn't so much as a chip of paint. Couldn't ask for any better. I give this resort 5 stars.

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Tlfj07  - 

Verified Purchaser

Truly is a Jewel

It was 31 years since we had been to Jamaica. Our first trip was not very good so we never went back, until last January when we booked the Jewel Dunn"s River. From the moment we arrived we fell in love with the resort, the island and the people. We have certainly changed our minds about Jamaica. The staff at this resort were friendly, efficient and made our stay very special. We recommend this resort to everyone we talk to. Terry

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