Fair resort

hotel was a bit dated not a lot of choice for restaurants,west jet vacation team did not fill there obligation for a briefing on tours and excursions i had two appointments but they just didn't show up,i went to Thomas cook travel at the hotel and arrange a trip. i don't think i will travel west jet vacations again.

Great Value - Definitely Return!

A lovely small resort. The hotel & rooms are a little dated, but we loved our stay here. Beach is beautiful, staff friendly & helpful, a couple of room issues which were dealt with quickly & followed up by customer service to ensure we were satisfied. Food was ok - it's Cuba, after all. Front desk staff were helpful. All in all, great value for the money we paid, and would definitely return!

Just ok

Overall the hotel is a bit tired, a specially rooms Friendly staff. Surprisingly good food. Fantastic beach, however requires a little bit of TLC. Water in the pool very cold, hardly anybody swimming.

Wicked resort.

I really enjoyed my stay at Sol Cayo Guillermo. The people were very friendly and HElpful. The disco was a blast. The food was amazing. The beach was the best I ve ever been too. Beautiful white sand and it was about a minute walk from our room.

Excellent resort

Very comfortable resort. Great access to beach. The animators were excellent, with great performances. Great service. The resort is building new restaurants and renovating sections of rooms. The renovations look great.

Nice overall

Except for an occasional lack of towels, no complaint. Exceptional service when you tip, marvelous beach at low tide, above average food for Cuba, outstanding international bar and delicious food on the beach (Jorge). A ranchon close to the beach would have been great (appears to be under construction).

Very nice small resort!

I really liked this resort, everything was close! Food was good and there was something different everyday. The staff was amazing (especially in the buffet). The pools were very clean and you could always find a spot.....but the beach was the best part! It was clean and nice and shallow, you could walk for a half a km before going over your head! A bit windy at times but the you could watch all the kite surfers! I'll be going back for sure☺

Enjoyable getaway for a week!

Nov 29-dec 6/14, had a terrific week at Cayo sol Guillermo. Only one a la carte open but the food was good, No complaints about the buffet, was great every time, love the breads and buns, pasta, omelettes desserts all yummy! The best bartenders by far comparing our other vacations! Friendly staff every where, special touch by gardener with coconuts and flowers! Please tip as income of 25 pesos/ mos for most employees is not much... Shampoos and soaps very welcomed by all. I would love to return  [... read more]some day... Very clean and lots of hot water! Love love this resort, small but impactful, only negative is the disco floor needs fixing and the ladies bathroom was under renovations. Ask for the "special" at the beach bar! Leave your "bubba" for a deserving worker.

Awesome Secret Gem

Totally relaxed, very friendly atmosphere. The new chef is making awesome creative changes to the menu. Best staff ever!. Please hurry and get the beach bar open. Chef Juri is the best. So incredibly personable and creative with his creations. He should have his own featured cooking station. Bring him back to operate the beach barbecue or his own alacatre restaurant. Will definitely return again and again. It just keeps getting better

Could be better

Accommodations "tired". Needs paint, drawers of dresser did not close, towels and bath mats frayed. Staff were excellent!! New lobby bar great! Beach was nice once seaweed cleared away. Spraying for bugs when drinking around the outdoor bar area was not good!

Excellent Resort

This was my 4th visit to Sol Cayo Guillermo and it did not let me down. Staff extremely friendly and helpful. Beach is amazing. The buffet was plentiful and excellent variety to offer. Definitely will return.

Sol Club Cayo Guillermo

If you are looking for a small,quiet, romantic retreat this IS the place. Loved the beach, beautiful white sands and a very welcoming ocean. The food was great compared to other Cuban resorts, the staff was great and very hospitable. Didn't spend any time at the pools.

Awesome, beautiful resort!

We went with our whole family, brothers, sisters, inlaws, kids and family friends! The staff were so accommodating, friendly and went above and beyond helping all of us! Beach was fantastic! Nice small resort, not crowded, just right!

Our 8th visit, or is it nine?

beautiful grounds and beach, views of palm trees and curving shoreline. every year we bring new friends and many of them come again and again. staff is like family wonderfully friendly. reliable food, great omelets and cappucino. this year we were a group of eight: looking forward to next year.

This resort ROCKS

Just don't hesitate. I had 4 daughters, my mom and myself, all female and we had a great time, the entertainment was fun. It was a little windy but other than that it was great, the food was better than any other place I have been in Cuba!

Resort and food ok, the beach.... amazing

Disllikes:The hotel was average, they brought an extra bed to our room and the covers on the mattress were very very dirty. Fridge was not working. Food was very repetitive and lacking flavour. Likes: The staff was very friendly, welcoming. Well kept grounds in the resort. The Beach was amazing!!!! 10+++++ Would only recommend going to this resort if it's for the right price!!!

Great resort

Small resort, very well maintained. Stayed in a room with an ocean view. The food was good....amazing donuts made fresh each evening. The beach really nice with lots of kite boards. The pool clean with lots of chairs.

Home away from home

Amazing location! The food for all taste and the drink done to perfection . The rooms are all close to the beach. The beach is the main attraction . Gorgeous !!!but what makes it an amazing place is all the employees working there. The are more than employees they are welcoming you like you were at there home !! Love it