Nice Grounds- More Family Oriented

We recommend for families, no night life other children's entertainment. Food was ok, Jerk Chicken was the best option. Buffet was subpar. Hotel was constantly running out of Wine and Wine glasses. Nice Beach friendly staff. Make sure to get off the resort, locals are very friendly. Damian was an amazing staff member who helped us organize a day trip to Negril.

Fantastic Resort

Amazing Resort! The hotel was very clean and the people were friendly. The grounds were beautiful and the food was very good. I would recommend this hotel to families with young children. Only negative thing about this property was that it did not have a large beach area.

Nice Rresort

Hotel room was small but functional , pool and beach was great ,But the service on some area of the resort is questionable.All in all it was a good vacation and good resort PS don't purchase the lobster diner locals are claiming to be all you can eat , because its a big rip off !

Great Family resort

The property was clean and had everything you need. Food in the buffet was excellent. the other restaurants were Ok too. the waterslides were great. the pool was great. Only complain would be that the drinks are watered down so much that you can not taste the alcohol. A whole lot of sweet, no punch.. the other thing to note was we had to go to hospital and they convinced up to go by ambulance, scarey...never again unless you are dying, don't go. No medical staff on duty there. (dont ever go to t [... read more]he hospital unless your life is in danger, cause they gauge you and do unecessary tests), then they let us go with no ride back to the hotel. the hotel would not answer the phone so had to take a cab, scarey, and pay 75.00 for a 10min ride.

Incredible! !

Everything was great! The food, the drinks, the service! We were there on our honeymoon and we're treated so well! Upgraded room free of charge! I would go back to this resort again without a doubt! Great for families with children! Water park looked fun and was only 45 minutes from Montego Bay airport. Looking forward to planning a trip back there with the kids.

Great potential!!

Stayed at the Royalton March 2 - 9, 2014, my husband and I, It was our 19th wedding anniversary. I had sent an email prior to arrival requesting a queen bed and a quiet room because it was our anniversary without the kids. Upon arrival we had to take a seat, and got champagne to sip on. Reception was fine, not too long a wait, but when we got our room we did have to go back. Our room was 2 single beds which on your anniversary you would prefer not to have. But unfortunately we were told there wa [... read more]sn't anything else available, so checkback in a few days. Long story short we stayed where we were, as we heard other guests had worse problems than us. The manager Mr Alexander had talked to us and made it sound like he was going to do something and did absolutely nothing. On a positive note the staff were great and very accommodating, we enjoyed the ala carte restaurants, buffet was also good but lacking in service and organization. Daily entertainment at pool I found to be annoying and loud, again some improvements in a few areas will make this a great resort.

Amazing Resort

Amazing Resort..From the moment we arrived they made sure you felt welcomed an all your needs were meet!!! The staff, room ,Food, an grounds..We're definitely 5 star!! We will be returning to Royalton White Sands.