Very nice clean resort

The ocean water not being clear and I wouldn't recommend it for that reason only. Everything else was very nice. Also it would be nice to land at La Romana airport instead of the long drive from Punta Cana.

Great resort

Great resort. Very well maintained. Very clean. Everyone was friendly, food was good especially a la cartes. Overall experience was excellent. Excursions a bit pricey. Did not like being bothered about going to meetings about future trip with the Bahi Principi group.

Subpar Resort

Very poor staff, bad food and bad drinks. Had lots of problem with our room. Food was so bad I actually lost weight. Same meals everyday. Near impossible to get a drink with lazy staff they refuse to help even without line ups. Nobody could speak a word of English. Very rude staff. Wouldn't go back.

Beautiful place

the grounds, food and entertainment are fantastic. the view of the sunset is breath taking. the staff are friendly. highly recommended. on the down side, internet service, gym and air condition in the room are very poor

Affordable Escape

Beautiful property. Rooms are nice and clean. Housekeeping did an incredible job. Enjoyed the local coffee and beer. The lobby bar had the best service. Lots of food choices. Lower level drinks had room for improvement. All around good value. We would consider returning in the future.

Amazing resort!

We stayed at Grand Bahia Principe La Romana March 3rd to the 10th. We had such great weather the whole time we were there. The bus to the resort was fine. The service when we got to the resort was great. We got checked in right away and were greated with drinks. Our room was very nice and clean. The maids did a great job. The food at the resort was great as well. No bad things to say about our time!

Spend a little more and go somewhere else!

The grounds at this resort are immaculate. In my opinion the resort is under staffed which sometimes makes them a little cranky. The buffett and the pool/swim up bar seem to be under staffed the whole time we were there. The buffett food was the same every day. If I didn't know better I would have thought I was in Cuba. The food was of poor quality(worse than What I've had in Cuba). Several times the same dishes could be seen at breakfast, lunch and diner. The animation team did a great job day  [... read more]and night and if you didn't want to participate they didn't push you. The ocean is very murky and you couldn't see 6 inches into the water. Yes there are jelly fish in the water everywhere you go. One day I walked along the beach and counted more than 30 jellyfish swimming near the waters edge. Several of them washed on shore and you really had to watch were you walked. As for the beach, well we sat on the beach for one day and I counted close to 50 sandflee bites on one leg. During the week I noticed several people with there legs covered in bites. The beach is infested with flees. We spent the rest of the week by the pool. I will say this there are more than enough loungers and you don't have to get up at 7am to save them. Overall I would not recommend this resort because of the sand flees, the ocean and the quality of food. I have been going to the Caribbean for more than 15 years now and this was the worst resort I have been to. We travelled February 23 to March 01 2015. During this time there were several people getting sick and at least one taken to hospital . Don't know the cause but my educated guess would be the food. Prior to leaving for the D.R. I too an over the counter med called ProKPlus. We had no sickness but watched what we ate.

Amazing beach

resor is starting to show its age, but still a good value. The beach is amazing as is the weather and staff treat you like royalty at all times. The aka cart restaurants have a very nice ambience and the buffet is well stocked.

Gran Baha'i Prinicipe La Romana - bewarE

My husband and I returned from one week at the Gran Baha’i Principe, La Romana on Feb 18th. Having travelled to several destinations in the Caribbean staying at different resorts, we were well prepared. We had read Trip Advisor and done lots of research and knew that some people were getting ill at this resort but felt that they were not being sensible, maybe drinking too much, drinking the tap water or eating off site. We therefore were going to abide by all the rules for Caribbean travel. W [... read more]e arrived mid afternoon on Wednesday to a beautiful resort – sun was shining, check in was easy and smooth and we got one of the buildings we had requested – Villa 26. The balcony had a lovely ocean view and it was only a few steps to the pool. Lovely!! The grounds are gorgeous, beautiful well kept shrubs and flowers, palm trees etc. The pool had clear blue water and was a great temperature. The room was spacious, well appointed with a hard but comfortable king sized bed, a table and chairs, and a couch. The bathroom was very clean and spacious with double sinks but the shower/tub was small. Eventually we learned that the water from the shower was luke warm only. As other people have reported, the ocean is cloudy and the beach is hard packed brown sand. We are not beach people though and the surroundings are pretty with staff cleaning all the time so it didn’t bother us. The entire resort is a bit tired but very clean and well kept. The staff overall at the resort were polite but not overly friendly or helpful. Free Wifi in the lobby is a nuisance – hard to login and you get 60 consecutive minutes a day… Now to the issues… the food and drinks!! On arrival, we were told to get our lunch before the main buffet closed and to wait for our room to be ready. We were greeted at the restaurant by the Hostess and given hand sanitizer – that perhaps should have been our first clue. The buffet was more than disappointing – all the hot food was cold to warm and the food in general tasted bland. People in the restaurant were talking about the fact that others were ill so be careful what you eat. Honestly, at a resort of this calibre, you should be able to eat everything. The food did not improve at all during the week. On the second day at our Transat Vacations briefing, we were warned not to drink the slushy drinks as they sometimes ‘make people ill’. My husband stuck to beer and pop all week with no ice. I tried my best to stay away from slushy drinks but found that hard as there really aren’t many other options and I don’t drink beer. These resorts interest me for the pina coladas and margaritas etc. In any case, I drank far less that I usually would often drinking bottled water at the pool. However, I always had ice. The A La Carte Restaurants were not much better than the buffet – however the Seafood one was good and my food was actually hot! On Sunday, I came down with something – was extremely ill with diarrhea and severe cramping. I honestly never ate or drank again at the resort except bottled water and was confined to my room and the toilet until mid Tuesday. On Tuesday night, my husband was taken down with diarrhea first and then vomiting. I have not seen him that sick before. We travelled back to Canada popped full of drugs on Wednesday. Neither of us was able to consume food until Thursday/Friday. This should not happen!! When we told the Transat Vacations rep and the staff at the Gran Baha’i, they really didn’t seem to care. At least half the people we spoke to at both sides of this resort had been ill during the week. On the bus to the Punta Cana Airport several people from our resort were ill and one was vomiting on the ride. If you choose to travel to this resort in the DR, bring lots of gravol and immodium and be prepared! I would not recommend coming here until they completely disinfect and do something about the food pre and clean water. There is no water purification plant on site.

Grand Bahia Principe La Romana

We really like this hotel. The grounds are very clean and beautiful. The food is good and varied. The staff is very nice. The beach is great but the ocean is not clear but we knew. It is a good value for money.

Did not meet expectations

The hotel and grounds were beautiful and well kept. The service for the most part was excellent. The room was clean and except for the broken thermostat and roof leak we enjoyed our stay. We were very disappointed in the water. It was not a typical Caribbean Sea. It was murky, you couldn't see the bottom and it was not pleasant for swimming.

Amazing vacation!!

This resort was sooooo clean and beautiful. The staff was so friendly and generous. We were gold members so we received fruit platters on occasion in our room and turn down service every night. Building 14 was my favourite for sure. Would recommend anyone to go here!!

Needs improvement

The resort is quite nice esthetically,. Rooms are comfortable and clean. The resort is well maintained. So on the surface, it is a beautiful place. However, there does not seem to be a regular cleaning schedule for the maids to make up your room. On one evening, We were in our room, getting ready to go out for dinner in one of the restaurants. It was 6:30 when the maids showed up to clean the room. They basically barged in while we were partially dressed and cleaned around us as if we were not t [... read more]here. There is a definite communication issue with the staff. They are all quite friendly and genuinely nice but their lack of English communication skills causes for some difficulties. The three a la carte restaurants are substandard to okay with the seafood restaurant at the bottom of the list. I would have to rate it at zero stars due to inconsistent service, substandard food and poorly trained staff. The Italian restaurant would receive 2 stars because the food and service is a bit better and the French restaurant (that everyone says is the best one) would be 3.5 stars because they provide a higher level of service and moderately better food. The French restaurant is the only one that does not incorporate a buffet as a portion of the meal. At both the seafood restaurant and Italian restaurant, you leave your table to visit a small buffet (salad / soup / appetizer bar) and then also visit a dessert bar for dessert. Both of those restaurants are missing some of the basic service skills such as offering coffee with dessert, having the proper cutlery available on the table and ensuring that the plates and cutlery on the table is clean. The buffet restaurant onsite is average buffet food with some cold items that are at an unsafe holding temperature to long to be safe to eat. The staff in the buffet restaurant is poorly trained and miss the basics to good customer service such as have the tables set properly, attend the guests' needs, inadequate supply of serving utensils on the buffet, mislabeled food items on the buffet, etc. Based on my experience with the shoddy customer service and sub par food quality and preparation, I would not go back to this resort an would not recommend it to friends. Other than these issues, the rest of the stay was very pleasant. The pool was nice. the view to a west facing beach was wonderful (although the water was basically unswimmable due to the presence of swarms of jellyfish). The water is brackish (which happens when a fresh water source comes in contact with a salt water source (it makes the water look murky and dirty but it is not, it's just a natural chemical reaction)

Beautiful garden resort

Although this resort was beautifully landscaped and well kept care of, there is no ocean water there fit to swim in as it is brown and full of jelly fish, so if you are going there for the ocean swimming, this is not the place but if the pool is water enough then it is good. There are a few water excursions that take you to the beautiful ocean water to swim in and they were very good, especially the Catalina Island one. The people that worked here were awesome and very helpful. Could have been a [... read more] few more excursions available also.

Nice resort

Hotel grounds were lovely. Rooms clean maid great. Had to remind them to refill fridge but that was ok. Loved the resort. Beach ok water a bit cloudy Pool side lovely. But servic at bars very poor especially big lobby bar and pool side. Unless u tipped u might get a bit faster service

Vacation

Overall, this resort is beautiful and clean! Landscaping: Is very lush, lots of palm trees, flowers and very well maintained. Check In: Very Slow Service: Very Slow Food: Okay Rooms: Nice and very clean! Pool: Nice with swim up bar Beach: The beach is beautiful and nestled into a bay with lots of palm trees! Ocean: HORRIBLE, Very Murky Water, lots of seaweed and jellyfish. No turquoise water! The water is not clear. There are also alot of wasps on the beach!! I would not return to this [... read more] resort and would not recommend it because of the murky ocean and rate the resort as a 3 star. Sorry.

Amazing week

the hotel was very clean and gardens were very beautiful. The food was good lots of choices. The entertainment was energetic. The beach was kept clean but the water was very murky.Service was very good. Service around the pool bar was not the best but other parts of the resort were great. Over all we give an excellent rating to the resort and would return.

Relaxing place

Very nice relaxing resort with really beautifull U shaped beach with pier and near an island. Beach has palm trees so there is no need to fight for a bit of shade. Rooms are very good, so is food. Near the hotel, just few mitutes drive by the inexpensive taxi, there are well maintened, must see caves. There is no snorkelling because of murky water, possibly due to a nearby river, but you can book the snorkelling trips to famous loctions.

Amazing all around:)

I really can't say enough about this resort. The people, location, size, everything about this resort was fabulous. I personally do not like the bigger resorts so this was perfect....exactly what I was looking for. I wanted a smaller resort, quiet but still fun, a place to sit, relax & do nothing if I wanted for a week, or party it up if I wanted.....and I got that. The staff are amazing......Mario, Sander, Renaldo at the lobby bar.....second to none from service to entertainment. We sat there e [... read more]very evening & enjoyed every minute of it. You guys are amazing;). Uleissy at the pool bar & Santiago....again, amazing. They both made sure that we always had a drink & always had a smile. Such amazing staff at this resort!!! Cleanliness is something they take very serious at this resort & it shows.....very clean. I've heard different things about the food at the resort but I had no complaints. Everything I ate was fantastic as well but I'm not a very picky eater. The way I see it is everyone has their own tastes.....it's not going to please everyone but for me, it was great!!!! I will definitely go back to this resort one day & can't wait :)

Beautiful resort

The grounds at this resort were beautiful. Public areas were very neat and well maintained. The rooms were very spacious and clean, also well equiped with all the necessities including the refreshments in the fridge. The swimming pool was fantastic. The restaurants served delicious meals. All around service was top rated and the staff was very curtious; the entertainment staff was very friendly and lots of fun. I was really surprised at all the different languages spoken by the staff. The beach  [... read more]restaurnat/buffet was amazing in every way, be it for the food, the atmosphere or the beach accessibility and paysage. the only problem I found at this resort is the entry into the ocean, and the murkiness of the water as well al the algee present all over and at all times. Example: What did you think about  this hotel? (grounds, public areas, rooms, dining, features, etc.)