Melia Cayo Coco

The Hotel has older buildings but they are in good condition and kept quite clean. The Staff is very friendly and helpful. There was good entertainment every night in both the Lobby and Theater. The Food in the Buffet was the best that we have experienced in Cuba, on par with some resorts in other countries. The specialty restaurants were acceptable.

Nice, small resort

Very, nice small resort. Beautiful walking beach, stunning views. Lots of loungers around pool and beach. We did not use the pool, but it looked lovely. Food was very good . We only ate at the buffet and were very impressed with the variety and presentation. There were some shortages of liquor, but this was not a big problem for us. All in all we had a good time and would return.

Melia Cayo Coco was a Paradise for us.

The entire resort was absolutely amazingly wonderful in all areas. The staff, from the gardeners to the managers were all so helpful and full of empathy for everyone, especially their older guests. The food, buffets and a la carte were out of this world. The service we received from all the waiters and waitresses was surely something to behold. The cleanliness of the entire resort was truly something to behold. Our room was especially comfortable, close to the beach, pool and the lobby. We we [... read more]re very pleased.

Love it!

Awesome place, staff, location! A home away from home. We have been twice and planning on returning again this year. We don’t go for the food, but it wasn’t bad. Beach gorgeous, nice walk along beach to the ruin and bay.

Great resort

The hotel staff was amazing food was great and small resort allowed us to meet everyone , its like a small family setting I was impressed with activities and shows that Melia put on . thanks for having us

We are already planning our next trip back!

Okay, here it goes. I am a very reasonable logical person, so hopefully this review helps someone! First of all this resort is smaller than others, everything is easy to get to with a quick walk! Things to try!! Snorkeling! You can line this up while at the beach. It was a blast, and bring bread in a large water bottle! You’ll see why! They have a dart board and pool tables. Bring some darts :) Try the lobster for lunch at the beach restaurant. Great experience. Check out t [... read more]he recreation center! The guy who works there will literally train you on kickboxing. As a kickboxer - this made my week and I worked out everyday. TIP HIM! A La carts are always great. Make sure you to each one. Music in the lobby was fantastic! Shows were good! Cappuccino in the lobby is AMAZING. Gym - not so great. Super dated. Okay tennis and walk on the beach for cardio. The sauna works and is great. If you want a crazy party - this is likely not the best resort. Most of the people seem to be quiet! My husband and I are 40yo and 50yo - we are private and do not drink. So we appreciated the quietness of this place. Next door at the Pullman was busy and loud :) Also a great resort! But busier. Get an ocean view!! It’s also worth it. Food was great. This is Cuba and they do their best to accommodate picky foreigners. You will always find something you like. We did very well! Do not tip in Canadian Coins - they have no value there. So if they ask you for bills in exchange. Do it! :) Towel bar closes at 4pm - not my fav idea, but not enough to not like this place. They also lend books at the towel bar. They’re constantly keeping the grounds and painting something. Everyone is friendly and they love Canadians. So I will always be loyal to them! Bring a converter for the outlets if you need to plug in something like a Dyson Airwrap. They won’t fit because one side of the plug is bigger. You will notice that the water in your room is heated by a solar panel on the roof. So let the water run in order for it to get hot, and it won’t be very hot first thing in the morning. Such a smart idea for the resort to have these! There was always a beach chair with a cover. I loved that!! Food selection gets better throughout the week. Go to the market! It’s a 20-25 min walk. They also have bikes and mopeds!! Honestly. We loved it so much here and enjoyed every minute. If you remember where you are and what they CAN offer, you’ll be grateful and enjoy yourself too! They try so hard!! If you can’t live without chocolate, bring some. One more thing…we traveled with a carry on only. So at the Cayo coco airport, we spent $30 and got to the hotel at least an hour before everyone else! It was totally worth it. On the way home we just took the bus. Have fun!!

Great resort!

This is a great resort! The staff are all amazing and do everything to make your stay great. It is a small resort so its easy to get around and you get to know the staff very well. The food was very good!! Beautiful beach with amazing morning sunrise :) I would definitely return and recommend to anyone looking for the smaller resort type vacation.

Great resort

This is a smaller resort which has advantages and it is also a little bit older resort but they keep it in terrific shape. It is an adult only resort and is a great place to go if you want to have a peaceful getaway where you can just relax and unwind meet interesting people and make new friends. Like the rest of the world and here at home they are suffering cutbacks and limitations at the bar and the restaurant but what they do have to offer is still plenty and still tastes very good. After sev [... read more]en trips to Cuba over the years I would say this resort has the second best food I tasted. The rooms were clean and well maintained, the pool and the beach were awesome and the staff very friendly. For those who may be more actively inclined they have a nice workout center and a sports building with tennis courts ping pong and archery. I want to give a special shout out to Pedro who runs the sports building. He is trained and very knowledgeable in multiple sports, makes a great opponent on the tennis court and on the ping pong table and for myself I enjoyed the boxing and Krav Maga lessons I got from him. Super big thank you to Pedro. We also would like to thank the management staff and all the support staff maintenance people who made us feel welcome and kept the resort running smoothly and kept the grounds clean. One last thank you to Kevin Dupuis from trip Central for helping put this trip together for us always answering our questions helping us with all these new government forms and just basically making this thing run seamlessly I hope to deal with you soon for next year's vacation which will be back to this beautiful resort.

Good resort for Cuba

The resort is very clean and the room was simple but nice. Comfortable bed and air conditioning works great. The main lounge is nice and if you like fancy cocktails they are available. Severe lack of seafood and buffet is redundant but there are supply issues in Cuba so you take what can get. Very happy with resort

Great Resort

Hotel was very clean. Staff always working to keep up. Great place. Food was very good especially for Cuba. Rooms a bit dated but clean. Staff amazing. Beautiful pool. Beach was amazing. Never had an issue finding seats. Would definitely go back.

Amazing time!

We had a great time at the Melia Cayo Coco! The people, grounds, common areas were wonderful. There was always someone cleaning. The food was limited, but very good. The baked goods were spectacular! We would go back😁

Lovely resort great staff

Pool area is lovely lots of sunbeds and shade little cabanas around the pool. Activities yoga water aerobics painting hobbies cat to go snorkeling. Lots of loungers at beach shade or sun. Plenty of restaurants keep in mind the food is not the same as Canada but fine. Staff is appreciative of any gifts Left my husband's t shirts brought shampoo toothpaste tooth brushes deodetant feminine hygiene products. Best part are the people so friendly caring

Lovely resort great staff

Pool area is lovely lots of sunbeds and shade little cabanas around the pool. Activities yoga water aerobics painting hobbies cat to go snorkeling. Lots of loungers at beach shade or sun. Plenty of restaurants keep in mind the food is not the same as Canada but fine. Staff is appreciative of any gifts Left my husband's t shirts brought shampoo toothpaste tooth brushes deodetant feminine hygiene products. Best part are the people so friendly caring

The perfect winter getaway

As seniors, we look for destinations with a long, sandy beach and crystal clear water. The Melia Cayo Coco has both. There are lots of beach chairs and palapas, so that even though the resort appeared to be fully booked, there were always chairs available. The grounds are very well maintained, with a group of gardeners working diligently every day. Our accommodation was adequate and perfectly clean. Cleanliness seemed to be an important factor throughout the resort. While we read some c [... read more]ritiques citing a shortage of vegetables at the restaurants, we found a salad bar at the buffet restaurant every day as well as one or two vegetables. There was a selection of 3 kinds of fish as well as some meat. The fish was delicious, while the meat is not what we are used to. What we liked best about the resort were the people. Everyone was so kind, happy and appeared to like their job. It was a pleasure to be around them. And now one negative: The Wi-Fi has some limitations: Microsoft Office Outlook would not connect (no email), neither would Zoom, but Netflix worked.

Awesome

It was very clean including the beach, raked everyday and had a machine to pick up the weeds. The swimming pool could of been heated a bit. The food was great and the servers were good. The people at front desk were helpful with the wifi connection and fixed problems Staff took the time to make sure the washrooms were cleaned.

Excellent

We spent 11 nights at MCC and were delighted with our choice. Everybody was friendly and helpful. The resort was well-looked after, clean and tidy. The food was plentiful but not a huge variety of fresh fruit and vegetables. We had the best bacon everyday, which I put in the cucumber and mayo sandwiches for a delicious breakfast. The beach is lovely, and what little seaweed there was, was dealt with promptly. We will be back in 2023!

Wonderful resort

The grounds were well maintained always see staff working Staff very pleasant Close to the airport which was great Check in smooth Room spacious needs some updating though Beach beautiful and a nice pool Adults only which was great Food fair but they do have some shortages always something to choose from Lobby very nice and great entertainment Would go back and recommend

The best in Cuba

Excellent hotel mainly for the staff also food. Have been a repeat customer for many times and I have to say that because of the continuous service of excellence, I will continue to travel to the melia as I have been every 3 months for the past 2 years.

A good experience

We were pleased with our experience at this resort and no concerns from the perspective of COVID-19 protocols. There were a couple initial supply chain issues likely due to the pandemic and recent hurricane but they didn’t last and we were well taken care of, especially compared to other folks at other resorts.

Amazing Resort

We had such an amazing time in this place I really recommend it. The service good the stuff very friendly everything is perfect.The beach is amazing, shallow and the softest sand. Enjoy the beautiful view and amazing water! Also the best Pina Colada's I have ever had!