Fantastic vacation

Hotel was clean, rooms spacious, food was amazing and refreshments cold and plentiful. Staff was pleasant and accommodating. Particularly Sharon and Nigel. Would recommend this resort to family and friends.

Good Resort

Hotel was nice and clean, Grounds were kept up well. They could use new lounge chairs. Chairs were terrible. There should enforce the no smoking policy around the pool. Some of the staff couldn't care less whether they served you or not.

Nice place for vacation

Great location. Pool and beach are very close and restaurants on the beach. Very convenient. There is so much to see and do on the island but it is very expensive. If you are travelling with the children and expect entertainment or activities for them - they have none. Staff is polite but some staff could be friendlier and service is not always on time or efficient. But overall good place to stay on the island

Good resort

I thought the hotel, grounds and facilities were average but the location was excellent. The beach was not really useable as the tide took the sand out. There was only 2 al acartes on site and it was very hard to get reservations. We could only reserve 2 in 11 days. The noise from outside casino and bar was very loud and they had a sewage sytem behind the hotel with big fans that was noisey so you could not sit on the balcony.

Terrific Resort

Great food and public grounds. Rooms were outdated could use a refresh otherwise it was good.Service was fair, restaurants on the grounds could improve, the Italian restaurant was awful. Overall the buffet had good selection of food. Service was a little slow.

Had a fantastic vacation.

We had a great time watching the iets fly in. The grounds, food, drink, people. Everything was perfect. Natalie at trip central was a great advisor. The shopping was nice and close to resort and everything you need was close.

We had a great time !!!!

Grounds are beautiful. The food is a bit limited however everything we tried was very good. Front staff are under fire since the room situation is a problem. If you are not at a room with a view of the pool or ocean then the problems are plentiful. On the street side very loud music until around 2:00 am. The windows are like paper, they give no protection on noise. The sides also very loud fans and overlooking work yard that looks a bit like a junk yard. We changed rooms 3 times and in the end t [... read more]here was no availability for ocean or pool views. Really enjoyed the planes landing and taking off from the nearby airport. All and all a great vacation if you don't take into consideration the rooms.

Sonesta Maho, St. Martens

The Sonesta Maho is becoming a very tired resort. It is apparent that they are trying to cut costs, and it is hurting the quality of the vacation. The food was far from satisfactory, and the selection of beer was poor. I have stayed at this resort in the past and it is not nearly as good now as it used to be. The only good thing about the Sonesta Maho is the location.

Most Disgruntled Staff Ever

I just returned from my all-inclusive vacation in St. Martins at the Sonesta Maho Beach. I'll start by saying the staff from the flight and the Novex staff were great but the staff from the resort were terrible, I've been to a lot of resorts and usually take two trips a year and I have to say that is the worst resort I've been to, mainly because of the staff there. They were very unprofessional and not at all friendly, my friend who i met there asked one of the bartenders to make her a mojito [... read more] and he said no because it takes to long, that being just one example of many. It was the smallest buffet I've ever seen with the same crappy food dat after day and we could only get two alacartes at the end of the trip because it was booked solid and some people couldn't get any. My room was facing onto a rooftop that housed a disco, so i had to sleep with earplugs every night. There was pretty much no beach it could only hold about 20 people and the waves washed there stuff away all the time so we had to go to another beach and pay for chairs and umbrellas I also went to the sister resort for the day (sonesta great bay) and the staff were super friendly and attentive. At our resort we would wait in line for an half an hour and when we get there they would say we're going to lunch. They would have events and we would be pushed out of the limited area we had looking onto the ocean. I talked to another couple and they said they were there two years ago and the food and staff were great, they said it went from a four star to a two star resort since then. The resort was understaffed and you were always waiting. Like I said I've been to many resorts and realize everything is not going to be perfect so I don't usually sweat the little things and just have a good time, but there was just to many things wrong with this resort not to say something and this is the first time that I've ever actually wrote to complain about a resort because I don't have the time or the patience to do so but I made an exception for this one mainly because of the unfriendliness of the staff.

Must see the airplanes at Maho Beach!

My girlfriend and I had a great time staying at the Sonesta Maho in late January. The food was some of the best I've had at any all inclusive resort. Watching the planes flying overhead at the public beach right next to the hotel was amazing! We also rented a small car from Hertz located directly in the hotel lobby. Skip the excursions and rent a car to explore the island! We also took a bus down to the sister resort in Philipsburg and spent a full day there. It's a great way to see Philipsb [... read more]urg and Great Bay without opening up your wallet for drinks and lunch (which in our experience was quite expensive on the island). Before going you should be aware that the beach directly at the resort is very small, so you should plan to walk about 1 minute down the beach to the public section to swim. There is a sandy area built above a sea wall directly at the resort to bask in the sun if you wish. You can also walk down about 10 minutes in the other direction to Mullet Bay - in my opinion the best beach on the island. Mullet Bay can be calm for excellent snorkelling some days and rough with 6ft waves other days for surfing! $15USD to rent 2 chairs and an umbrella for the day. The nightlife in Maho is fantastic. Be aware if you're staying on the island view side of the hotel that you will hear the sounds of the nightlife until the wee hours of the morning. Upgrade to the pool/ocean view if you plan on heading back to your room early every night to sleep. We had a great time exploring the beautiful towns and beaches of St Maarten and plan on staying at the Sonesta Maho the next time we're down!

Loved Maho even more!!!

Very nice renovation, new food varieties were excellent, staff were attentive to our needs. The entertainment at night was now geared more for adults, much appreciated, house keeping was amazing, loved the new coffee machines with cappuccino etc.

Last minute Vacay!!!

My family and myself just recently spent our winter xmas break in St. Martens at The Sonesto Maho Beach Resort. As always no resort is perfect. There are some good and some bad about Sonesto but all in all we did have a enjoyable vacation and would suggest it to friends and family for a good, value friendly, family oriented and right in the heart of Maho kind of resort. With the continuing rennovations it should turn into a great little resort!

Great place overall

There are two things that could do with improvements: 1. The latest renovation left some rooms with water from the shower flooding the bathroom, instead of flowing into the drain! 2. The beach is abrupt and rocky

Nice resort

Our recent stay at Sonesta Maho Beach was very good. It started out bad as we got to our room to discover there was only one queen size bed (for 4 people). I had to go back to reception and of course they did not have anything available right away. The young woman at the reception was really nice and a couple hours after was able to give us a renovated room with two beds on upper floor. The food was really good and tasty. Service could be a little more polite. It was difficult to have pool t [... read more]owels, there was often no more towels left, or nobody at the stand which was frustrating every day. Although there were these little things, we really enjoyed our stay

Very disappointed!!!

We are family of eight, a family vacation to Sint.Maarten. The Sonesta Maho Resort that we stayed was really outdated. It is located on very congested area although super close to the airport. So, your only entertainment is (if you're interested in plans) watching air plane lands and takeoffs so closely. The beach is not recommended for any age because it was so rough with big waves. They have only one pool and Dad found out the pool water was bit cold. Drinks and cocktails were very good and go [... read more]od quality. The food variety is very limited at the buffet. You have to be there ASAP it's open. They do not refill very often. A'la carte restaurants are even worse; you can only reserve on only that morning. The service and food of "Point restaurant" and "zing's restaurant really bad. 90%of the staff of the hotel are not friendly and do not smile. One day we were hungry and tired after excursion. I asked my family to stay at room and I bring pizza for all from their pizza place. Since I saw the server gave a box for a another guest, I also asked a box to carry pizza for 8 people. That server's answer was unimaginable! I never experienced these kinds of service anywhere. I have been traveling a lot. He and his assistant told me that they gave box for ONLY their favourite guest. The zing's restaurant put out a small dish of shrimp , it was empty as soon as we seated. Since we don't eat meat asked 2 different waiters that if that dish will be refilled. Both answer were so hideous. They told us it is up to the chef. We were there almost an hour and it never got refilled. Finally, there are 2 coffee machine at lobby and buffet area. 70 %of the time it didn't work. Very disappointed 😣

St Maarten

The hotel was in a great location. The service was excellent except for when the big rush came in Christmas week and service was a little slower. The pools were great and pool bar had great service at all times. Enjoyed the access we had at the other sonesta bay in phillsburg. The service was great there as well and we were always welcomed. Great selection of alcohol. The maid did not leave us any towels on the nights we did not leave tip. The people were very friendly.

Fantastic vacation

Loved everything about this resort. Top notch staff, great food, beautiful grounds and great access to amenities. The Palms Grill offers a fabulous dining experience with the hot volcanic stone option. Will definitely be returning.

Lovely Resort - Good Value

We love the hotel and location. However, this past visit we were disappointed with the lack of variety in the food and room cleanliness. (Pests) We are hoping this review will help change the resort back to the way it was with higher quality food and cleaning.

Awesome Island vacation

Lots to do, great food, amazing drinks, great service. This place has something for everyone. Plane watching right from the beach is amazing. Being able to take local transit from the front door to another part of the island is not only fun but gives you the freedom to explore and we felt safe. There are beautiful beaches all around the island. Loved Mullet Bay and it was only a short walk from the resort, just beautiful!! Being able to visit the Sonesta Great Bay in Phillipsburg after a da [... read more]y of shopping is great and you have all the same privileges as in Maho. Check in is incredibly quick and easy. Cant wait to go back!!

Great resort

This resort had everything that you need to have a great vacation. Rooms were spacious and clean. Food was wonderful. A lot of variety at the buffet and 3 other restaurants to chose from. The Ascot sports bar was great! Grounds were beautiful and very clean. Great value for the price! Only complaint was our room location....we had a great view of Mullett Bay, but couldn't enjoy being on our balcony because we were located on the same side of the hotel as the sanitation plant. It was quite lo [... read more]ud and had a bit of an odor. Overall a great resort and would definitely recommend it.