Fantastic All Inclusive

Having traveled to many Caribbean destinations and different all-inclusive resorts, we found the Iberostar Paraiso Beach to be on of the best we have visited to date. The property is large, but due to the extensive vegetation, it was a pleasant walk from place to place. The golf carts are frequent and we could always grab a ride if we chose to do so. We enjoyed the food in all the restaurants and ate at 4 a-la-carte restaurants (the Steakhouse, the Japanese, the Mediterranean and the Mexican). [... read more] We also ate at the Taco restaurant and the Rock Star Cafe. The Beach Grill was excellent for lunches and the main buffet was fantastic for breakfast. We even tried the room service and our pizza arrived in well under the time they had given us when the order was placed. We found the grounds were impeccably maintained and the lighting up of all 5 of the resorts for Christmas was beautiful. The staff was very friendly and accommodating and everyone spoke English. We enjoyed the pools and the beach, although beach chairs were a bit difficult to find at times. We enjoyed the golf course. It is a lovely course that is very well maintained. We would definitely go back to this Iberostar and we plan on visiting other hotels under this brand in the future.

Iberostar Rocks

I had a wonderful vacation at the Iberostar Paraiso Beach. The Grounds are immaculate. The beach is amazing. The people are amazing. The a-la-carte restaurants had the most delicious food. I wish that the buffet had more selection with chicken dishes and potatoes (sweet potato or otherwise). Just one note: Beach chairs were at times hard to find which was a little bit frustrating. Just ask hotel staff and they will find some for you. I had to find this out towards the end of my vacation unf [... read more]ortunately.

Nice Resort

Resort is nice, very clean and well kept. Food at the buffet was good but it was pretty much the same thing for every meal, every day (with some meat exceptions). We are vegetarian so there were few choices. You can only eat grilled vegetables, fruit and rice so many times before you need some variety. We went to the Mediterranean and Japanese a la cart restaurants. Both were easily the worst I`ve ever had. Food was horrible (and I`m not at all picky) so we went back to the buffet. Rooms were a  [... read more]good size, clean and well equipped. Pool is huge with a swim up bar. Beach is gorgeous, clean and the water was warm. Beach bar was typical all inclusive watered down drinks but a couple dollar tip fixed that. All employees were wonderful, some of the nicest people we have ever met. Resort is spread out which we loved. At night we were far enough away from the entertainment that we couldn`t hear it but it was only a short walk to it. Gym is very well equipped for a resort, we were happily surprised. The walk ways to the rooms are connected to the other resorts so you can wander through them if you like, was nice for our runs. Over all a great resort, kind of typical of an all inclusive but I would stay here again mainly for the beach and how spread out the resort was

Good resort

Was a great resort food was good rooms were goid and view was beautiful only down fall is every thing is so far way lots of walking not recommended for seniors.Also there was a bunch of stores for shopping that we did not even realize was there until we were leaving someone needs to take people around to show them meaning this hotel is so large.

Great trip

This is a beautiful resort. No complaints about any of the facilities. The taco and crepe bars were excellent. Beaches and pool were great. Will recommend this resort. The staff is always helpful... Maybe allow for unlimited al c carte options.

Great resort

We really enjoyed our stay at this resort. The grounds were always clean and there is lots to do. The beach was great and the pool is amazing. We spent lots of time with our grand daughter in the waterfall area.

Great Family Get away !

Absolutely Stunning, well kept grounds and immaculate facilities. Truly felt spoiled with the surroundings and elegant look. Safety which was my number one priority was well structured to account for everyone on and off the resort. Very helpful staff. With the good I do have some suggestions to enhance the experience - Don't assume everyone knows Spanish allot of locals - Create walk ways for people so they are not always looking over there shoulders for golf carts flying by - The extra atte [... read more]ntion you get at the Buffets for Drinks needs to follow to all Bars, Lobby and swim up bars. - Although present and very delightful staff that brought you drinks while at pool side could be more diligent, I found we had to bulk order to accommodate for lengthy wait. By the beach it was next to no service. - Pet Peeve was refused drinks at another resort which is so accessible to anyone. If you are promoting segregation close the loop and don't make it accessible. I hate embarrassing situation to the point were you feel your not accepted. All in all my family of 5 had a memorable vacation for life and would return :)

Fabulous Resort

I booked my vacation with trip central as I have before with great experiences.We went to the Iberostar paraiso beach on recommendations from a friend and was not disappointed.The rooms are just right in size and very clean.The workers in the buffet are very friendly and have a good selection changing things up every night .The pool area is well kept and the staff come around to make sure they include you in activities.They also have a shopping plaza on site where you can purchase jewelry clothe [... read more]s etc along with a free ice cream parlour coffee shop and burgers a disco for adults.All in all this place is like heaven always cleaning and maintaining things .I will definatly recommend this resort to anyone going to the mayan Riviera thanks

Beautiful grounds, friendly staff, relaxed atmosphere

We stayed at Iberostar Paraiso Beach for a week coming a couple of days before the Easter weekend. The resort is huge and the grounds are beautiful - like tropical gardens but with lots of wildlife - some like coatis are native to the area others like pink flamingos or peacocks are brought to be used as part of the decoration :) they seemed quite appropriate though :) We even spotted a couple of toucans :) It's actually several hotels under the same brand name - each one in a different price [... read more] category - I think 5 in total ranging from the budget Del Mar to the exclusive adult only Grand Paraiso. We walked around the neighboring Paraiso Lindo and Paraiso Maya in the evenings (the lobby bar of Maya is a replica of Chichen Itza pyramid with replicas of Chaac Mool and I think Mayan calendar - very impressive). Some reviews complained about the size of the resort in the sense that it requires lots of walking - we were actually glad we could walk off the calories :) Those who prefer transportation to walking can actually use the hotel golf cart service running between lobbies and the beach which is very efficient. The rooms are super clean and in good condition. We asked for an upgrade to superior rooms and were upgraded without spending an extra cent. My understanding is the staff will always upgrade you if the superior rooms are available - just ask. The mattress was good - the pillows were adequate. My only complaint is the loud air-conditioner :) Some reviews complained about okay food. I disagree - the selection of food in the buffet up by the lobby is plentiful and the quality was at par with other resorts we stayed at. We ate at 3 A la carte restaurants - our favorite for food was Mediterranean (fish was very good - crusty outside and juicy inside and the cake we ordered to celebrate a birthday was light and delicious). We like the Japanese restaurant for the atmosphere - nice show - the food was ok. Brazilian was just ok - would skip that one. We liked the lobby bar for the atmosphere - the bartenders are amazing! The selection of drinks was adequate for a resort of this caliber. Ask the bartender for premium tequilas - they will gladly accommodate you. On some days there was live music in the lobby bar - on other days there was a DJ. Some DJ and live bands were actually very good since the dance floor was crowded :) I would prefer more live bands though if my opinion counts :) Some reviews complained about watered down drinks - bartenders actually asked me if I preferred my cocktails stronger - when they mixed me strong ones - these ones didn't seem watered down at all :) The beach is very good - seaweed didn't bother me at all - nor the rocky areas since we found spots to get to the sea between the rocks :) The only complaint is we had big waves all the seven days - I am wondering if it's because of the wind direction this time of the year or because the shore is not protected by the reef in this area. We went to Cozumel to Chankanaab Marine Park to snorkel - Cozumel is opposite Playa Del Carmen - and indeed the water was super calm - no waves. Trip to Cozumel was actually easy to organize by ourselves: the shuttle from the hotel (5$) takes you to Playa Del Carmen - then 10 min walk along Quinta Avenida takes you to the pier from where the ferry (10$ both ways) takes you to Cozumel from where a taxi (15$) takes you to Chankanaab Marine Park :) The hotel also offers a 1.5 hour trip to a local reef but we didn't do it so I cannot compare the local reef with Chankanaab. Overall this is a nice resort and I will definitely travel to another Iberostar resort.

Fabulous resort

We got an upgrade a free upgrade a junior suite to the Del Mar location at the resort! It was a 2 minute walk to the pool and beach. Fabulous resort, spectacular pool, great choice of restaurants. Great entertainment. Was disappointed with the beach because of overwhelming amount of seaweed----resort worked really hard to try and clean it up however it was impossible due to amount ----

Loads of Fun!

The hotel was always clean with plenty of staff to cater to our needs. The food was good and fresh with many choices and variety. The pools were abundant and clean as well. This was a very family friendly resort. My family travelled together with 5 adults and 5 children with 4 of them under 4 years old. We were accommodated at every turn making our stay a pleasure. If I was to say one negative thing about the resort was that the tiles around the pool were very slippery when they were wet i [... read more]n combination with bare feet. Children, adults, elderly and many drunk people fell around us as the day progressed. It would be good if something were done about that. However with flip flops on it was fine!

Good Resort- Huge

Pros - This was a good resort but very large. The pools were amazing, food great, staff excellent every where. We were upgraded from the Beach Resort to Del Mar closest building to the beach Building # 11 Cons - Beach was full of seaweed the entire week. Water too rough to swim in and beach not really nice to take a long walk on due to the seaweed. Staff worked very hard to clean it up with tractors but that wasn't enough to clear it up. Pool chairs also was a problem daily as people rese [... read more]rved chairs as early as 6 am and by the time you come down for breakfast as large as the resort was you could not get one chair. The problem being is that people put towels on the chairs and then you don't see them the whole day. They go to the beach. One day we had to sit on the cement on our towels and complained to Guest Services. They gave us a bottle of champagne and strawberries.

We had a amazing trip

As our second time @ Iberostar Paraiso beach, the weather was great, sunny most of the time with a few clouds. The food is very good, a lot of choices. The bedroom very clean, comfortable bed and good service. The staff very friendly, always very helpful. Only comment, if you do not wish to buy a membership do not accept a free breakfast to next door resort, waste of time. But you could get a free massage.

Amazing and clean resort

Very clean as you almost found no garbage. Workers are very friendly as they made you feel like they want you to stay in the resort at home. They have very good manner and you are willing to give the tips.

Not Bad but not the Best we have stayed at.

The resort was really beautiful, the staff very friendly and helpful and the pool was utterly amazing. Where this resort could use some work is in its buffets...the food was good but was mostly the same from day to day. Management might want to consider a different theme for each day (ie Mexican, Italian, Seafood, etc). The beach was disappointing, quite rocky as you walk into the water, you had to be very careful where you were walking when entering the water as the rocks were not always vis [... read more]ible depending on the waves. I would recommend this resort to those that were not interested in beach and dining. Would I revisit this resort, probably not.

Lovely Resort

The hotel was within 30 minutes of the airport. Upon arrival we were quickly checked in. The staff were all professional and friendly. The resort is clean and the grounds very well kept, as was our room. There are plenty of food and drink options. I would recommend the Iberostar for couples/families.

Wonderful wonderful resort.

The staff and facility is amazing. The grounds, rooms and restaurants as well as recreation areas and beach are spotless. Cleaned constantly. The food was excellent and plentiful. The best was the friendliness and spirit of all the staff. Thanks Pariso Beach for the memories!

Fabulous resort

Absolutely beautiful location outstanding service excellent food unlimited wildlife roaming the grounds fabulous evening entertainment pristine beaches the entire week was so fantastic if we could have we would have stayed another week

Amazing Resort

This was a very amazing Resort most beautiful grounds the wildlife peacocks flamingos swans all sorts of birds iguanas the lemurs was awesome the hospitality was great the food was awesome and the public service was great

Beautiful Resort

The grounds, beach and pool were fabulous especially the pool. We enjoyed the Japanese resturant. The service was excellent. The wildlife on the resort were really interesting. The peacocks and parrots were beautiful.