Truly the Entertainment Resort!

There is lots to do at the Grand Oasis in Cancun! On one side, you can listen to music, party, and enjoy a more crowded area with tons of entertainment. On the other, you can relax quietly on the beach on their beach beds and listen to the crashing waves of the ocean. There are not many resorts that offer this contrast, and it is truly appreciated. There are tons of shows and always entertainers roaming around the grounds. The view in the beach front room we had was breathtaking, the rooms co [... read more]uld be bigger but it was bearable. Staff was wonderful, very informative and friendly. The beach beds at the Sian Ka'an Beach Club was a wonderful experience. You must wake up early to get one as they are first come first serve. However, you do get service directly to your cabana (food and drinks) which is much appreciated when you are trying to experience paradise. There are plenty of different buffets and restaurants that you can choose from. I highly suggest Maki Taco and Careyes!

Something for Everyone!

I stayed at the Grand Oasis Cancun for 7 nights between Jan. 26 and Feb. 2nd. I found the staff to be very accommodating. For a large resort, we found that the wait times for food/drinks was very reasonable ie. 5-10min max. The pool area was also good letting you pick between loud music and contests down to a quiet pool that even had a swim up bar! My only issue was the room/balcony was quiet tiny and dated. I got over that quickly as the rest of the resort made up for it.

Everything I expected - Awesome place!

Where should I start. After reading the reviews online, I was hesitant to stay at the Grand Oasis. I would like to say do not read or believe the negative reviews because they are probably written by miserable people. This place does not disasspoint. It caters to everyone - young and old. This hotel is a compound and it has so much stuff to do all the time. The beach, entertainment, drinks, food, room, and staff we're phenomenal. I highly recommend this hotel to everyone.

Great vacation!!

Friendly staff, clean resort - short ride from the airport. Beach was gorgeous, pool was wonderful, special thanks to Hector and Rene for the great swim up bar service. Restaurants were great, especially enjoyed the steakhouse (thanks to Gilberto and Ricardo!) The pool entertainment was fun and there was always something going on. Lunch was always great, enjoyed the taco stand and the chicken wings! Lots of nightlife and shows!The room was a little outdated but the bed was comfortable. Would [... read more] defiantly go back!!

Grand Oasis

The resort was pretty much exactly what we were expecting for our honeymoon. Beautiful grounds, huge variety for bars and restaurants, but lacking in customer service. Not exactly "all inclusive". We upgraded when we arrived so that we could experience the entire resort, and not be limited to certain restaurants.

Good

Let me start by saying that you will be little bit disappointed at first but once you have explored the resort you will like it. We with two couples spent one week of holidays from 18 Jan to 25th, rooms are little worn out and old, long lineup at the buffet, this can be solved by just putting one more staff for omelette in the mornings, now the good news, love the beach, pools, food, entertainment, gerdens, guest of all ages, lots of young people, go with positive attitude, you will like it for  [... read more]what we paid.

Disappointment

When we got there we had to wait in line to check it. There were only 4 groups ahead of us and check in took 1 hour. Another line up in the morning for breakfast for about 20 minutes. No variety to the food. same at each breakfast and supper buffet. You can not book the ala carte restaurants. More lineups. Waited around 40 minutes for lunch 1 day at the grill only to be told that they were all out of the kebabs. They had only been open for about 2 hours. Housekeeping was good. Too much  [... read more]emphasis on partying there and not much on the day to day service.

Alright resort

Room extremely unsoundproof. Lots of extra costs. Good dining. Nice pools. Amazing beach. Lots of the excursions were unavailable. The food itself wasn't very good. The view was beautiful. People were nice.

Great resort

The resort is very big and very nice! Got lost there a lot with how big it is. Everything was really good, including the food, drinks, scenery, beach etc. The only thing I would change is to have friendlier staff (as most were rude) to make the experience more cultural and fun! whenever I go other places down south I always find there to be so much culture and genuinity, however here I felt it very Americanized. Also, we booked an excursion through the resort and were lied to about what we would [... read more] actually get with the excursion. That was a little bit disappointing as my boyfriend and I aren't hard people to please, and would've still gone had we had the true facts about what we would get with the excursion (example: instead of "unlimited buffet" we had one free meal a person. And instead of "unlimited drinks" we had one drink a person. And instead of "free snorkelling" and "free swimming with dolphins" and "free everything else", we had to pay for just about everything. Other than that, the resort is pretty nice and the food was great. And if you don't want to be bothered to buy drugs every few minutes, don't buy items from the guys selling on the beach selling "cigars, bracelets, sunglasses etc".

Room for improvement

Good evening Teelah, We returned from our trip Monday AM and I wanted to let you know of the issues we had while at The Grand Oasis. Firstly, when we checked in they informed us we were staying in one of the outside buildings and gave us our wristbands. At the time we weren't given any information about where to eat, drink or go for entertainment. It wasn't until Friday that we realized that we were not considered at the "Grand Oasis" when we tried to eat at a restaurant (it was called [... read more] the White Spot Gastropub) and were told it would cost each of us $40 each additionally because we had orange wristbands and not black ones . I know when we booked you had mentioned we had access to everything so we tried another restaurant and were also denied. Ultimately we had to go to the buffet. Secondly we were told that wifi was included when we booked, at check-in. When I asked for the code I was told access was free but to use internet it was $15/day per day. This required 4 of my 6 friends to have to purchase internet for the stay. Lastly I was in room 4142, you can see into the bathroom from the bedroom and literally see people on the toilet while on the bed, also in the shower I appreciate all of your assistance and effort in organizing this, unfortunately I think the resort was at fault in the issues we experienced.

Just ok

Some good restaurants, but too long of a wait to eat. No service by the pool or beach witch makes it difficult to enjoy a few drinks. Also it's very loud in the rooms at night. It's a party resort. Our room was nice and clean. I don't recommend this resort for families with kids.

Very disappointed!!

Our first impression of the hotel was that it would be a great location for our 7 day vacation. Check in was an absolute mess, everything to do with the front desk left us feeling frustrated. This was only the beginning of our disappointment with the grand oasis.

Odd all-inclusive resort

My family and I went to Grand oasis Cancún for seven nights from Dec. 28 to Jan.4. The resort is extensive, having two very different side to it. One side, building 3 and 4, is the quiet side. It has a swim up bar but no dry bar so, if you want a drink, you have to either get wet or walk to the nearest dry bar. The other side, buildings 1and2, is a party land. Every day was like Spring Break. Music blasting from around 11am until 3am. If you want to sleep, ask to be in the other side. As for th [... read more]e restaurants, I have never been in a resort that didn't take reservations until now. The lines are long to get a table so if you are hungry, good luck. Over all, we had fun cause we went with three kids over 19 so we met lots of people front all over the world and we were ready to have a good time but, if you want peace and tranquility, this is not your place.

Grand Oasis - not bad, not great

Great entertainment. The food at buffets was not amazing. The restaurants that require a reservation are better and worth waiting for. The showers in the room are ridiculous. Water spraying all over the floor. Maid service is consistent but not amazing.

Worst hotel experience

Food was blend and not good at all, it says 28 restaurant but they consider three side to side kiosk by pool three restaurant. We were party of 25 and each of us had issue with our check in and our rooms.

Lots of Fun!

Great week with great peoeple and service. Cant wait to return and continue the party. Service was okay and drinks where basic alcoholic drinks, would like to have seen more options for drinks. Lots of excursions to see and participate in, i wish I had more time to do more. Overall i would recommend this hotel to anyone looking to party.

Awesome Time At The Grand Oasis Cancun

The service was great and the staff were very accommodating and helpful. The people that visit were all fun and the Entertainment was top notch. The food was great and a large selection of places to eat with different cuisines was a total bonus.

Good resort

All around good resorr food could be better. The security gaurds wanted us to tip for some stupid shit!! but overal kool resorrt Food was bad .. life was good. fun times with people ... u kno lots of guys .. not enough gurls but that kool im bi sexaul at the night time lol... haha just kidding

Nice Resort

A great hotel with lots of facilities. Beautiful ocean view but room and balcony are too small in size. Restaurants and food are good. Staff are nice and helpful. Regular maintenance work seen ongoing.

Great vacation

Motel was good service in restaurants was excellent and the beach excellent the swim up bar smelled like urine and they washed down the patios at night with pool water which made it all smell like urine I would never get into that pool again