Nice stay

Just visited with our family of four including two teenage children. The resort staff were very friendly and accommodating, the rooms were clean and the beach had good snorkeling. The Jerk Hut was amazing. We would stay here again.

Great place

We had a FABULOUS time. Definately going back. From arrival to departure the staff was awesome....rooms were clean.....and the FOOD was amazing! The jerk chicken from the hut was hard to walk by without getting some and the bread was so yummy! The Italian restaurant The Serento was again fabulous-went 3 times!

Fantastic resort

This hotel was beyond what I was expecting!!! the food was great & the a la carte restaurants especially the Italian was fantastic. It was great to have a non-smoking hotel & also an allotted beach for smoking which was also an adult beach. this resort also catered to children & had a lot of activities for them. The place is so clean & the staff very friendly. The bartenders (Orell at the adult bar & Jodi at the lobby bar) were out of this world at remembering what you were drinking. Defini [... read more]tely will be returning to this place next year.

Lovely

Nov. 26 - Dec. 3, 2017. The resort was lovely, clean and well kept. It is small and everything is close by, the beach, buffet, Jerk Hut, bars, etc. The staff were friendly and house keeping came into our room everyday. There are no mini fridges in the rooms but you can request one. The water is not recycled and you can drink the water from the tap in your room. No tummy troubles at all! We had problems with our safe and room keys. The front desk and maintenance took care of  [... read more]it right away. The front desk even called after to make sure that everything was working properly. The beach water is clear and calm. Definitely kid friendly. There was a lot of weeds in the water. There was always something to eat. The breakfast buffet was from 7am to 10am. Then the Barefoot bar started serving food at 11am. Hamburgers, grilled cheese, and fried fish. At noon the Jerk Hut served jerk pork and chicken. So yummy. We will go back.

Did not get what i paid for.

I booked this hotel resort because i was celebrating my birthday and I thought it would be a great idea to celebrate in jamaica. the entertainment is top notch. have had way better experience at a different resort. however to each his own,. I know that the staffs performance is mediocre. I noticed the way they treat a certain class of guests as compared to how they treat the other. not even an acknowledgement on my birthday wow. Would I stay there again? absolutely NOT. the staff need pro [... read more]per customer service and sensitivity training. i know that the staff are doing their best but need great improvement. If my friends book this hotel they would do so on their own choice. The food selections are the same not much choices. my experience at this resort was was not the best period. I am glad that I had rented a car. MY highlight was going to another resort for lunch which was awesome and amazing .

Excellent resort!

Enjoyed our stay at Holiday Inn. Friendly Jamaican people, accommodating staff, good food especially at Sorrento restaurant. The Carribbean as usual very beautiful. The resort is geared more to people with children so it is not for everyone.

Holiday Inn Resort - November 2017

Overall this hotel was a good place to stay in Montego Bay. Beautiful lay-out, clean rooms, good variety of food, friendly staff and good entertainment. Only complaint was the a/c in the room was loud.

Great location and most friendly staff

Very clean hotel grounds. The room was a little dated without a fridge or any bottled water. However it was clean. The staff were extremely friendly and helpful. They treated everyone the same whether they got tips or not. They food was good. The drinks were ok.

Great vacation, wonderful people

Our stay at the Holiday Inn was very pleasant. The staff were all very friendly and helpful. Our deluxe room was on a corner, second floor and over looking the ocean. Pauline and the other housekeeping staff ensured the room was clean and were quick to supply anything that was needed. We were there while Hurricane Irma was devastating the other Islands and Florida. While we had a little bit of rain and it made some larger surf, we were very luck to miss the full force of the storm. Staff at the  [... read more]hotel were paying close attention to the weather and seemed to be prepared to act if necessary. The storm did wash in a large amount of seaweed to the beaches, which was quickly cleaned up by the beach staff. Those travelling with children would be happy to know that , smoking on the grounds is limited to one smoking area, and that there is laundry rooms available free of charge for guest to use. It was our first visit to Jamaica and we certainly will go back. Thanks Heather at Trip Central, once again provided us with a great vacation.

Thoroughly delighful resort

My husband and two kids spent seven day at the Holiday Inn Resort in Montego Bay. This Resort is well worth the price. It's perfect for a family with children. We would definitely go back. The resort had a wonderful Jerk chicken, ice cream and hamburger huts. The bars opened at 10 am. The Jamaicans were not shy with the RUM MAN. Lots of selections at the buffet something for everyone. About 5 specialty restaurants to choose from nightly. Great breakfast lots of coffee, smoothies , omelets , we w [... read more]ould not ask for more. The staff was super friendly and helpful. Good Free internet. I would definitely recommend this resort to friends.

Holiday Inn Montego Bay, Jamaica

This economical Hotel is showing its age unfortunately and is in need of a facelift. Pleasant and clean it was very dated. We changed our room because my other half wasn't happy with the rust he saw around the corners of the bathroom. They changed the room and it was better but still the shower faucets/bathtub/sink had no shine from too much age/cleaning. The sink is behind the door making it difficult to access. Why would they built it this way is beyond me. The extensive grounds are well ma [... read more]nicured with flowering plants/bushes/trees. The private beaches were nice but you couldn't go walking along them as all 3 on the property were too small for walking. Although this kept out beach vendors. The water was clear with stones for a few feet starting on the shore, then the grass seaweed began, this for me was not safe to walk on as some patches you sunk and there could be sea life hiding underneath...I was not comfortable walking on this. It was shallow for the 1st 100 ft if you are not afraid of the water and no undertow. The Island directily across the main beach had shallow water making it easy to cross. It was lovely but, too windy for us. There are 2 pools: 1 for family/children with a lazy river encircling the main pool, where all the daily activities were being held. The other pool had a swim up bar with railings surrounding the perimeter for adults only. The "jerk hut" had another bar with delicious Jerk Chicken. The buffet was fabulous with a variety of gluten free/dairy free foods, fresh fruits, extensive array of veggies day and night. Meats were flavourful; lamb/goat/mutton/chicken/beef/pork/fish: stews, grilled, sauced, curried and low in salt. The 3 restaurants were expertly staffed and the foods were delicious. The chefs accommodated my lactose free diet without problems. The only thing missing was Espresso!

It was everything we were told it would be. And more.

The hotel staff were amazingly friendly. And went out of their way to make the group comfortable. Especially the Buffett workers. The food was excellent and very tasty we had one food allergy person with us and they made sure she had lots to eat. The smoothy bar was a great choice in the morning. The Italian restaurant was my favourite. The only thing I would recommend would be a coffee bar for the nonalcoholic drinkers like myself.

Great resort for the price

Resort was great for the price. Not extremely extravagant but the food, people, and atmosphere made up for all of that. If ur ok with a resort that doesn't look super fancy but everything else is good than this is the place formyou

Great resort for families, not for young people

Jerk hut was great! Adult pool too shallow and small, kind of dirty. Buffet food was ok. Beaches were great! especially the island. Was not happy about the closing time of 6pm for the pools. Rooms were ok. Dissappointed in not having enough night life.

Holiday Inn resort mobay jamaica

Our family, two adults from Alberta, three adults from here with a teenager went to the Holiday Inn resort. We found the food awesome, drinks flowed, and staff professional. Special shout out to entertainment staff Theron, excellent driver Mike M. Who took us to our excursions, wait staff Odaine and Ewan and all the great housekeeping people. The rooms were clean, bathrooms small ( who cares) pools fabulous. Drawbacks wifi touchy, main food area loud, and poor entertainment for adults in the ev [... read more]ening. All in all it was a good trip.

3 out of 5 star resort

This resort is only OK. Theres nothing special about it. Its a 10 minute ride from the airport. We booked a standard room for 2 adults and 2 kids under the age of 2. We asked to have a crib brought to our room which had metal bars and a mattress that was too small, there was a gap between the bars and the mattress so my 6 month old slept in bed with us. The room was small and I was a little disappointed so we asked to upgrade to a suite, it would cost an extra $150 per night, but we never did it [... read more]. If you want a seat at the beach or pool you have to get up around 6am to put your towel down to reserve it. The ocean is SO shallow here, but good for kids. The sand is free of anything sharp and sand fleas. The food is OK. Nothing special to me. They dont know how to cook potatoes because they were always undercooked. The worst part of my vacation is that we went for lunch and came back to a room smelling so strongly of bleach that it hurt our eyes, our kids couldnt be in the room. Upon further inspection there was bleach stains on 5 articles of brand new clothing! We went to the manager and she said they dont clean with bleach. We went upstairs with her to talk to the maid who admitted she cleaned with bleach. We were refunded the value and put into a suite for the night. The suite was a really nice room and I recommend getting one. It had a living room, bedroom, bathtub and separate shower.

Amazing Holiday

The flight.....first time....was great. The Holiday Inn resort was a fun, clean and welcoming resort. We were greeted with drinks as we checked in and a porter took our things to our room. There was a safe which was great....No extra charge. The rooms were always cleaned daily and the beds were comfortable. Food was delicious and lots of it.....People who worked there were very nice and always took time out to chat. Lots of entertainment......Nice Pools and Beach area. Looking to come  [... read more]back in the winter........ N. Snelgrove

Fantastic Holiday.....

The Holiday Inn Resort is a great resort to go to whether with family or couples. From the moment you enter, you are treated with Royalty. Fresh fruit punch welcomes you and a porter takes your luggage to your room. Beds are comfy are rooms are spacious. The hospitality is first and foremost at this resort, as well as other resorts I've had the honor of being a guest of, in the beautiful country. The food at the Holiday Inn Resort was always plentiful at the buffet. Never a complaint.  [... read more]The servers were there to welcome you with plenty cool drinks and always time for a chat. Cant wait to go back...... Mr. and Mrs. G. Barnes

Great Resort

Went to Jamaica for the first time and stayed at this resort. The resort is a little older but kept in great shape. The staff was very accommodating and I thought the food was great. We go to Cuba often so food isn't top priority to us but found the food here to be very comparable to food here at home and there were enough buffet choices. The buffet wasn't huge but you could always find something to eat. The beach was nice but not a beach that you can take a long stroll on as it's broken up into [... read more] sections. It was kept clean and they would have some service on the beach for drink orders which was great. Our room was standard and always clean. I loved the fact that everyone spoke English so easy to communicate. Didn't realize how much I would enjoy this as we are used to going places where their first language is Spanish. All in all had a fabulous vacation in Jamaica and we will definitely go back again.

Great Resort

First time in Jamaica for the group of 5 of us. we will all go back.. The resort was very clean, pubic washrooms very clean and stocked with lots of toilet paper, rooms very clean and up dated, food was very good threw out the resort. all staff was very friendly and helpful.. liked the layout of the resort... The night entertainment was ok.. we really like to sit on a patio near the water with live music and having a few drinks.. very nice being close to the airport.