Amazing beach of course

The rooms were standard and very clean.The food at the beach area was very good Roast pig for 3 different times Burgers and the fish were great andbartenders couldn't do enough for us.Entertainment was ok but the swim up pool bar as advertised was not open The pool was but it was all for the little ones so no bartenders there but we just choose to stay at the beach side bar wjich was exceptable.I might go back but we like to try different resorts But I would recommend this hotel

Very Nice Hotel

The beach at the Allegro was excellent! The staff at the hotel were very friendly. We had only one problem with our room when we checked in but our Nuitours Rep was quick at fixing the problem. Overall our family had a great vacation there.

Really awesome time

Was very nice and clean, there was something for everyone to do or just do nothing. More then one pool to sit by and lots of room at both ...........................................................................................

NO THANK YOU

This was our third trip to Cuba, the first two experiences were great but for a Resort residing amongst a strip of many in Varadero this resort is perhaps at the bottom of the group. On the positive side: the grounds as well as the beach were absolutely beautiful and as an added bonus the hotel is very close to the beach. The pool was large and clean. They also offer some pretty good shows in the concert hall - the one we saw was "Michael Jackson' - which was top notch and well done. The above [... read more] paragraph ends the positive points and as much as I do not like to depreciate a business...all who would choose to follow in my experience should be fairly warned. So here is a recap: Upon arrival from the airport my wife and I waited a very long time at check-in approximately over 1 hour. There was one clerk who had to handle many new arrivals - The room was big, very dated, almost no furniture. We could not find a remote for the TV and we were told no on has remotes in this certain block of rooms. So we said ok we can live without it, then we found out the coaxial cable was ripped from the back of the TV - destroyed. After complaining we did receive a working cable. There was no hot water at all but supposedly we were lucky to have water at all, I was able to have 2 showers in 7 days...got lucky a couple of times The whole resort is run down, as you walk through the hallways you feel like you are in a Cuban jail- broken tiles, mouldy walls, mosquitoes and some weird looking flies all over the place and full of feral cats with kittens. the maid service is none to zero - you are lucky to get fresh towels. There was one woman at the front checking people in as well as out, dealing with complaints, answering the phone which never stopped ringing and supplying bottles of waters...just funny. The buffet was dirty, it had a constant foul smell in it and full of flies...you figure out the rest...there is a reason flies congregate in large numbers in one area. We saw a cockroach climbing the window at our table. There was one particular lady cutting the fruits and serving juice for breakfast was miserable almost as if she wanted to end it all. I saw her sneeze one morning in close proximity to the food wiped her nose with her hand then continued. Maybe this is why my wife and I both experienced fever, chills and extreme night sweats for a couple of days. If you like plain shredded cabbage with beans or with peas or if you prefer 2 day old sausages in many different forms you will be happy. Or if you eat mashed potatoes for breakfast then again later in the form of a soup that will hit the spot. There was one day they had no eggs nor do they ever serve bacon. You will have a choice of 3 types of fruit day after day; papaya, pineapple and guava. They were very creative with the desserts you can find something which looks like toast with grenadine put all over...no thanks. There was no seafood at all except for the odd day of fried sea fish but they did have nice bread as well as croissants. After 2 days you really begin to appreciate your breakfast or any meal at home. Some people were going to eat in Veradero but that does no come cheap. How does 30$ sound for half a lobster, cup of rice, shredded cabbage and a beer sound to you. Another very important note concerns the beach grill area where they serve hamburgers so if you do go there check to see if your burger is completely cooked, I ordered a few and everyone was pink inside. If you like to drink make sure you are drunk for a week this way you won't notice or care about any of this. Another think I think is a rip off is the 5 peso bus ride for a day which takes you from hotel to hotel there and back, you can go to the city centre which is exactly like something you would see downtown Niagara Falls and don't be disappointed if the driver stops the bus for his lunch... at first I thought he was unionized but that was interesting for sure when he kicks you out to wait for another bus. People please don't put great value for the place, it is a run down and ignored hotel basically serving people who are there for the first time. The Canjet experience was great, plane was on time, good service, ok food, pleasant service..good job Canjet. After a week of misery we go the airport then more b.s starts....4 long line ups...we are not kidding, first you line up for 30 to 45 mins to check your luggage, then you line up again to pay the departure tax, then you line up for immigration after this you line up for the security check all in all that took about 2 hours. I wish they would just include the departure tax in the tickets. Then you have to pay 1$(peso) for a clear duty free bag with your purchase I don't think they do that anywhere in the world. Just a weird annotation: I needed to use the bathroom (men) and as I was in there at the urinal a maid (cleaner) walked in to do her job - she said its ok don't worry don't worry - so I did my thing as well as changed into jeans with her watching me. As I tried to leave she blocked the door begging for a tip but I had already tipped her with a strip tease and some swinging action. I have never in my life come across this sort of behavior in a any public bathroom. We think it is time to start going to some other countries. Cuban resorts are beginning to give less and less service, they don't seem like they care anymore because they think people will always come so who cares anymore. Room Tip: No good room in this place

Needs work!

Boiler system for hot water needs replacing. Water pressure low at times as well as no hot water. Leak in main dining room roof. Toilet paper for table napkins. Hardly ever any toilet paper in public bathrooms. Bathroom near villa area had no lighting. Poor lighting along walkways i the evening. Great points: the beach and the staff!

Avarege resort with exceptional beach.

Location Location :-)....The beach will surprise you how nice it is. Water is the best ever and very clean. Located in very quite lagoon. However the hotel is nothing exceptional. It should be marked as 2 stars not 4 starts. Rooms are so so however the common areas are in TLC need big time. Bars dont have enough glasses for every guest so bring your own cups!

Run down and tired

The beach was great but that's about it. Check in took forever with very few staff present when a new bus load checked in. The staff didn,t seem to care about providing prompt or good service , they were just putting in time The bedrooms were clean but the floor tiles were cracked and woren,outlets did not work,and it was in need of a coat of paint, as was the whole place. There were two elevator and one did not work and apparently had not worked for years according to preious guests. In the din [... read more]ing room I don't think the floors had ever been washed. If you got a napkin it was half or sometimes a quarter of a napkin. The food was ok, but very repetative. The grounds were well maintained but that's about all.

Second time around and still amazing!!!

April at Allegro Varadero was a dream come true...14 days and nights in a relaxed and gorgeous setting. Our oceanview room view was all we hoped, pretty and spotless, with the sound of the waves lulling us to sleep at night. Staff went above and beyond to ensure our comfort and enjoyment. We will definitely be going back, and 2 weeks were so much better than one. All we can say is GO...GO...GO to Allegro Varadero.

Not great

run down, food not good, very dirty, It says all inclusive ...but you can't get a drink within 10mins + if you don't tip t least $1 or 2 per drink. The bank at resort wont give change $5 bills is the smallest amount of change they will provide. crazy!!

Amazing time

We had a great time. The people were amazing and it was a beautiful resort. Can't wait to go back. The snack bar was great and the beach was absolutely fabulous. It was never too loud and the rooms were very clean

Beautiful but not worth it

I have to say the resort was beautiful but I had MAJOR issues with the toilet, a few times having NO toilet at all for the day in our room.. and had to have the toilet fixed daily, even urine would clog toilet lol. Other then that not too bad..

Allegro Varadero

nice hotel, appeal looks like 3 stars. but the beach is awesome! better than the one in Mexico that i have been. drinks are awesome as well, and i enjoyed the night show. food is good, every day is kinda different. good place to skip from the winter. and the first day i was there, a lady from NS said " i have been Cuba for 7 times and this is my fourth time to stay in this resort." sounds not bad right?

Not so great

No hot water, no elevators, did was ok....people awesome and trustworthy...absolutely loved the beach, the beach bar, very clean....alcohol was always draft or Dixie cups no bottles of anything...housekeepers were sweethearts, gave us extra water and clean linen...but over all I would never go back and I would suggest anyone go it was run down and pretty shabby....midnight buffet considered of ham sandwiches only for all 7 days

We had wonderful time

Our room was clean and very quiet with balcon just what we liked it. Intertaitmrnt everyday very nicly done and food was also good. However we did have problem with the magnetic cads to open door to our room. Thay replaised magnetic card several times but we vere still having problems. Repairmen had to come and repairer the lock. Other then that we had a good time.

Closest resort to the beach in Varadero

We picked this resort due to the proximity to the beach and have stayed there twice. Both times were great. Staff are friendly and helpful. Food, as you have probably heard about Cuba, was acceptable. Resort was clean and rooms were fine, however little time we spent in them. The resort did a lot of things to get you involved. Great vacation for the price!

It was a great trip

It was so big. The staff was great. We took mopeds out one day and the city was amassing to see. We went and seen a baseball game off the resort and let me tell you it was AMAZING!!!!! Love the blue jays but 10 times better amosphere!!!!