Great Family Resort

What a great Family Resort. Rooms were amazing kids had bunk beds, food was great. Kids club was amazing!!! 3 play structures in backyard. Staff was amazing kids buffet in kids club. Kids could eat anytime. Great activities in the kids club. Bouncy Castles on the beach. What a great place definitely will be visiting it again!

Nice resort

After a long day and being put in two different unacceptable rooms and a long discussion with the reservation supervisor, whose goal was to sell us an upgrade, we finally were given a really nice room. The resort was lovely although staff did not speak English very well. Restaurants were good although there had been a fire and several were closed. Two of the restaurants were not included and were not worth the extra cost.

Amazing Resort but very big

We arrived at 12:00 midnight and escorted to our room that Tripcentral purchased only to find already occupied. Went back to Lobby and they assigned us another room. We where so disgusted for various reasons as not any where near the pictures we where sent by tripcentral. The next morning I went to the reception desk and after working with the Transat representative and a further cost of $450.00 US was given a room that we enjoyed for the balance of the week. I am so disappointed with Tripcent [... read more]ral I will not use them again or recommend. I dare say tripcentals reps going to the hotel certainly has a different standard of rooms than reporting. Bonnie Kenna

Large but amazing resort

The best part about this resort was the food, the a la carte restaurant amazing food and service. Grounds were very nice and well kept. Room was older looking but very clean. I would definatly recommend 😊

A bit disappointing

Breakfast and lunch were a bit boring-bacon only served twice. None of the food was hot except the freshly cooked egg dishes. Getting coffee was at times very slow-waited 10 minutes once. The American Grill was a nightmare at breakfast time the only day we tried it, no juice available. There was not much communication about the updates due to the fire, we found out accidently the Italian restaurant was relocated. Some of the staff hardly spoke any English. The Air Transit rep did not give us [... read more] the time of day when we went to meet him at the appointed time. I guess he felt we weren't interested in any of the optional tours. The a la carte restaurants were pretty good.

Great Facilities; mediocre food

We stayed here two times in 2016/17 and really liked it. This time, however, while the grounds and facilities continued to be very good, the food was not hugely enjoyable. Several restaurants were closed during the week we stayed; so, most of the time we had to eat in the main cafeteria. Although the roast pork and the roast leg of veal were good, most of the other days the food was not enjoyable. Service personnel were very pleasant and helpful. One of the things I like about this resort is i [... read more]ts size. I love to go for walks and walking to/from the restaurants/bars is very pleasant.

Malia Caribe Tropical

We enjoyed our stay tremendously, the room , the food, the entertainment,the excursions,the beach etc....it was all great . The only problem we had was the airports, but we managed to get it all straightened out thanks to our representative Rodriguz, he was a great help.And thanks to Tanya Smith at trip central in Bedford who booked the resort for us.

Excellent destination

When we arrived we were concerned that we had not picked the right place for us. Our rooms were not ready and we walked around in fall clothing with 100 degree temperatures for 6 hours. Once we were told our rooms were ready, it turned out only 1 was and it was not clean at all. The other room had to change and we waited 3 hours for new keys. That said, once my sister connected with a young lady at the front desk she made everything right. We were moved to very clean rooms, close to the po [... read more]ol and beach (as we had asked for to begin with). The rest of the week with the exception of 1 day, weather was great and we had a excellent time. We have decided to go to this resort on a yearly basis.

Far from amazing hotel

Took 5.5 hours to get our room. Reported phone problem and it took 5 days to fix. Found if you didn't tip all the time service declined. Got sick from water Wednesday and lost 35 pounds-will take from 7 - 12 days to recover. Tried to get room made up in AM so I could sleep-finally got towels from cupboard and left dirty ones and posted do no disturbe - maid knocked on door 2 hours later. Kids got foot and mouth. Resort is to big and to far to walk anywhere. Gave up waiting for trolley a couple o [... read more]f times - WILL NOT GO BACK TO D.R. AGAIN.

Beautiful

I have been to many resorts in the Caribbean and the Melia caribe tropical in punta cana absolutely took the cake for the best resort i have ever been too. Our room was ready when we got there and it was clean, fridge stocked and AC working well. location was close to the beach, pool and grill. resort was always clean and well kept. staff friendly and available. music always playing and overall very good vibes. I cannot recommend this resort enough, will be returning very soon!!

Enjoyable

Check in was extremely slow. Food was wonderful. Staff was friendly. Kids had a blast & we would happily return for another holiday. The grounds were very well kept and clean beach. It would have been nice to have a bank machine that gave US funds, not just pesos.

Great time, beautiful grounds, but a bit too big for my taste

I should start by saying I traveled with my family of 5; my husband, 4 year old, 2 year old and 9 month old, and I specifically picked this resort as it is one of the ONLY resorts in the Caribbean that INCLUDES kids club for kids starting at age 8 months. The kids club was terrific. We also paid for evening babysitters and we had Cynthia each night and she was terrific and we fully trusted her. The hotel itself was beautiful and the grounds were impeccably maintained, but just when I compare it  [... read more]to other resorts I've been to (without kids) some comments I have are as follows: the pool was too deep - had to walk on tip toe to get to the bar, and could hardly drink your drink while standing in the pool (i'm 5'8); the only restaurant by the pool/beach/family rooms closed at 6pm, and it only offered a 'snack bar' dinner. If you wanted a the full buffet dinner (ie. With vegetables, desserts, grilled meats, etc.) you had to take the trolley/golf cart up to the main lobby (about 3-5 minutes depending on how many times you stop) and the main buffet only opened at 6pm. In theory that might not sound bad, but with small children it made it difficult to get a good dinner meal in when bedtime routine starts at 630ish. I was disappointed with breakfast, but was quite happy with the lunch and dinner buffets, and the a la carte dinners. Rooms were great, family rooms were large with a second area for kids to sleep - this area was part of the main room, but separated by drapes (sheers, actually - I would recommend switching from sheers to drapes for more privacy for parents). The resort was just a bit too big for my liking, as it was about a 10-15 minute walk to the restaurants and bars, all of which were up at the main lobby. Even without kids it just wasn't convenient to say 'let's go eat', or grab a drink...and the trolley/train that loops through the grounds doesn't seem to be on any schedule...it might be a 5 minute wait, might be 15 - although there were often golf carts that would drive by and offer to pick you up. I was also surprised that the dance club didn't open until 12am. Where I've been previously, it would open after the entertainment, at 1030 or 11, so that was a bit later than expected. But, there were some good options throughout the lobbies for entertainment - djs, live music, karaoke (too much in my opinion), salsa dancing, etc., and the traditional shows/nightly entertainment in the theater was less of a focal point. Overall the staff were friendly, but I didn't find that tipping either helped or hurt the service. Language was a bit of a barrier, which was to be expected. The kids had a great time, we had a great time, but I personally would select a smaller resort the next time around (assuming they have a kids club that works for all of my kids by the time we travel again!) thanks Melia for a great week!!!

Great Resort

Very nice resort. Rooms clean and comfortable. AMAZING pool, great buffet at beach, enjoyed breakfast and lunch here with amazing beach/ocean views. Reliable Wi-Fi throughout the resort. Main pool was great for kids. Pool was large with lots of fun areas. Lots of activities at pool and bartenders at pool were very good to make the kids mocktails. Recommend families stay in family section near beach and pool as resort is very large and staying far away from pool with kids would be difficult [... read more].

Great Resort but really huge

Melia Caribe Tropical is a great resort with beautiful nature( plants, trees, flamingos and peacocks), great decorations, very good food and free WIFI all over. We had some minor problems with our room but they were quickly solved by resort's staff after our arrival. We had a great weather and very good time. The only thing we found the resort really huge, needed few days to know our way around and had to use trains to get to beach . Thank you for all your assistance.

Our third time to this resort

This was our third time to this beautiful resort. 2013 & 2015 our two sons, two daughter-in-laws and two grandsons enjoyed the resort. 2017 another grandson (8 Months) old joined our crew. The weather was perfect as always. We all loved our accommodations. We attended three al-cart restaurants and enjoyed all of them. The buffet restaurants were perfect for our breakfasts, lunches and remaining dinners. Our grandsons loved the ocean, beaches and the very clean pool. They loved swimming up [... read more] to the swim-up bar and ask for a chocolate shake. All the staff were very friendly and helpful. Hope to see you all in 2019. Best Regards Mark

Amazing!!!!!!!

We were very impressed with this resort from the moment we entered the lobby. The staff approached us to take a drink order from us immediately which we were pleasently surprised. Also the staff was always very polite and could not help us enough if and when we needed help. I have a disability and needed a wheelchair (which was provided immediately)to move around the premises as walking too far tires me out quickly. My husband was very impressed with this also. The only downfall was that th [... read more]e resorts walkways were cobbles and it's very hard to push a wheelchair across these everyday for a week but my husband is a trooper as am I and just being at this resort smoothed this over for us. Between the lush tropical surroundings,well manicured premises,peacocks roaming around and the other exotic birds It seemed like we hit paradise. I would definately recommend this resort to everyone. Thank you to our Travel Agent Nicole for booking the most wonderful trip for us!!!!!!!

Beautiful resort!

The Melia was a gorgeous resort. The grounds were beautiful. Plants and gardens everywhere. We enjoyed walking the many paths and taking wonderful pictures of the many ponds, fountains and wildlife. The food was amazing. Lots of variety and excellent meals. I can not think of anything I didn't enjoy. The beach was great! the whitest sand, so nice to walk on with bare feet. The accommodations were spacious. I found the bed very comfortable and the balcony was surrounded by a lovel [... read more]y garden. My only advice would be to bring your own hair dryer. I would definitely return for another vacation.

Huge resort

Hotel grounds were immaculate and the service was great. They actually have people ask you how the service is every day. We ended up upgrading to the Level-Adults only because we were placed in a room at the Melia Caribe Tropical in the building furthest from the beach. The bed was really uncomfortable (worn and lumpy) and there was a peacock that kept us up all night squawking. The Level was fantastic and the bed was of a higher grade - everything was - even the food and the service. We reall [... read more]y liked the Level it was close to the beach, pool, gym and food. Unfortunately I ended up paying double the price I would have paid at booking via Trip Central because I had to make the change at the resort and pay in USD instead of Canadian. I really wish someone had told us that the resort was so huge that you need to be transported by golf cart or train to get around. Honestly would have taken us 20 minutes to walk anywhere in the original room. We definitely would have not enjoyed our trip if we did not upgrade to the Level.

Amazing resort.

This resort was excellent in all aspects. It was very, very clean which is important to me. The beach was beautiful. The food was so delicious with a great variety of different foods. The service was impeccable. No matter where we were, the staff always had such a big smile, very courteous and helpful. The grounds were exceptional. The entertainment was absolutely great. I will definitely go back to this resort. What a great vacation this was. I have already recommended this place to fr [... read more]iends and family.

Mostly Good

Hotel and grounds are beautiful. Buffet and A La Carte restaurants were excellent.Very well kept facility.Toilets require 2-3 flushes every time.Service was Ok with mixed staff reactions...little eye contact polite but begrudging service style.Check in was brutal....totally understaffed...no explanation about baggage routines....stressful and borderline rude