Our Verified Customer Rating 4.2

Our Verified Customer Rating 4.2

(193 Reviews)

review headshot

Private  - 

Verified Purchaser

Amazing hotel...

My husband and I just spent 9 days at the grand palludium in Jamaica on the lady Hamilton side and just love it. The specialty restaurants and the buffet had a good selects of diffrent foods especially if you like authentic jamacian food. The best was the chicken jerk hut at sunset cove .All the beaches and pools where all clean and had bar service with waiters getting you your drinks at the pool and beach which I have never seen at any other resort. The resort staff where amazing and  [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Karinn76  - 

Verified Purchaser

Amazing for kids!!

Really liked how child friendly the resort was. I have three ages two, three and five. They all he an amazing time and were never bored. Daycare was available from 9am to 11pm and the staff were awesome. We only left them once and thy really enjoyed it there. The splash pad and playground were really good for them as well. The buffets were awesome and always had a variety of traditional Jamaican food as well as food for the kids. Really had a great time at the resort.

Location
Value
Food
Beach
Rooms
Service
review headshot

Betty  - 

Verified Purchaser

Amazing resort

The hotel was wonderful very clean would go back again. Met some very nice friends while vacationing at this resort. The grounds were beautiful to explore, and we'll kept. The staff was very friendly. And the room was very clean and well kept. The food was very good. As I am a picky eater. I had to lot of choices while there. Can't wait to go back again.

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Great stay at Grand Palladium Jamaica u

Our vacation was amazing from the moment we arrived to the moment we left the resort. The property was very clean including the rooms restaurants and beach/pool. We were really glad to have chosen this specific resort for our stay in Jamaica and would highly recommended it to others to spend their vacation time here.

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Great resort

Beautiful resort, lovely staff (especially nabi the animator), food is very good, beach is okay(not more than that). Only thing we did not like was that we cannot reserve for the restaurants which would mean some nights there were no place for us or we would have to go earlier

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Ok resort

This resort did not meet my expectations. The resort is big, prepare yourself for a lot of walking especially to the beach. Staff is friendly and room was always cleaned. The downside to the room was when going to the bathroom all toilet paper would have to go in this little garbage big beside the bowl which didn't take much to fill up. The food at the buffet was the same everyday with one or two changes. The mexican a la carte was the best. Only place you can have a good steak or filet migno [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Great resort

Variety of beaches to choose from and a great pool. Loved sunset cove with the jerk chicken at lunch. Hotel maintained very well and food was delicious, would go back anytime. If you got excursions at the hotel it was very reasonably priced.

Location
Value
Food
Beach
Rooms
Service
review headshot

Private  - 

Verified Purchaser

Great Trip

Beautiful grounds, very friendly staff. We were traveling with a child with a food allergy and they were great. We were given a card at check in to show the wait staff so they understood the allergy. The chef met us at each restaurant to go over the menu or buffet. We were able to make reservations for the whole week for the A LA carte restaurants. The POP crew made sure everyone was having a great time.

Location
Value
Food
Beach
Rooms
Service
review headshot

Kirk and Mandy  - 

Verified Purchaser

My stay at The Palladium

Most excellent was the stay, the grounds, the people, the beaches and the accommodation, however the buffet was inconsistently good, the theatre entertainment could be better. The shuttle around the grounds was a nice touch.

Location
Value
Food
Beach
Rooms
Service
review headshot

Dayan  - 

Verified Purchaser

I enjoyed my stay the resort was breath taking

The hotel staff and resort were wonderful the weather was a little off because of rain but other than that it was a great experience.My flight was probably the two most stress free flights I ever had I commend West Jet for adding to a wonderful vacation.

Location
Value
Food
Beach
Rooms
Service
review headshot

MonicaKay  - 

Verified Purchaser

Absolutely amazing resort

To start off I travel about 4-5 resorts a year and never the same one twice, but let me say we've already booked our second trip to the Grand Palladium for October of this year. Service was exceptional. They were so accommodating. We even go upgraded to the Lady Hamilton side at no cost. The staff was respectful and very informative. The food was unreal! We had a few friends travelling with us that were born and raised in Jamaica and even they agreed the food was incredible. Especially th [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

SherAlex  - 

Verified Purchaser

Will go there again. May 2016

Beautiful hotel, very grand layout and largest I've been to. Food could be more authentic Jamaican, but that is the least. Room was beautiful, and lots of fun activities to do. Did not have to leave the resort.

Location
Value
Food
Beach
Rooms
Service
review headshot

Lornedeb  - 

Verified Purchaser

Amazing

The Hotel was huge and was a walk but amazing, the Pool was to die for the biggest one that I have even seen or been into...and that made it even more enjoyable to be into has if there was a lot rowdy people in the pool with it being so big there was always other areas to move to so that made it more enjoyable

Location
Value
Food
Beach
Rooms
Service
review headshot

Me me  - 

Verified Purchaser

Good and Bad!!!

The hotel grounds were immaculate, very very well maintained, wonderful pool and beaches, room service somewhat slacking ,even with generous tips, shuttels very slow. Hard to get answers and remedies! Gave us wrong room had to repack and be out of that one at 10:30am and not into the other one until after 4:00pm, had to unpack again still not the right room but I'd had enough! This is where we are and I'm done! Even though we didn't end up with family and friends, we really loved our room, priva [... read more]

Location
Value
Food
Beach
Rooms
Service
review headshot

Hollydolly  - 

Verified Purchaser

Awesome hotel

Everything was well maintained and clean , staff was very friendly buffet meals had a great variety to choose from the a la cartes were not as good as the buffet. The rooms were clean but smelled musty they could use a dehumidifier

Location
Value
Food
Beach
Rooms
Service
review headshot

Big H  - 

Verified Purchaser

Busy and Smokey Resort

The rooms were nice but there was smoking everywhere even in the pool. Jamaica staff were all very nice but slow to react. Not a bad experience overall Not sure if I would rush back there I think perhaps good for the younger people (19 - 25)

Location
Value
Food
Beach
Rooms
Service
review headshot

Darlene  - 

Verified Purchaser

Nice resort

Nice resort.... checkin was a nightmare...no room keys.until next day.food very good..service at pool bar by villa 24..Lizzy very sweet girl and great service she remember everyones drinks..overall nice resort..needs more staff at checkin..

Location
Value
Food
Beach
Rooms
Service
review headshot

Roze  - 

Verified Purchaser

Absolutely fabulous!

The Grand Palladium, Jamaica was absolutely beautiful. All staff provided excellent customer service, from the reception staff to the restaurant personnel. This resort in Montego Bay exceeded our expectations. We cannot wait to go back. From seasoned travellers, this was a wonderful 5-star experience!

Location
Value
Food
Beach
Rooms
Service
review headshot

Titina  - 

Verified Purchaser

Amazing resort

Service, restaurants, grounds, pool, beach areas ( a few_) all was amazing. Would go back in a heart beat! Lots to see an do....bellboys service impeccable. Food was delicious with many options. Entertainment team works hard to represent the various themes they showcase. In turn they will join the crowd at the evening open bar an live music bands. A lot of relaxing fun. Day tours are amazing.

Location
Value
Food
Beach
Rooms
Service
review headshot

Annette_Paul2014  - 

Verified Purchaser

Fantastic resort

The hotel was absolutely amazing. The food, service, cleanliness and friendliness of the people was second to none. I had sent a request to Grand Palladium asking for a room close to all amenities and my request was granted.

Location
Value
Food
Beach
Rooms
Service

Next Page