Our Verified Customer Rating 4

Our Verified Customer Rating 4

(509 Reviews)

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Private  - 

Verified Purchaser

Grand Memories Cayo Largo: Not for everybody, but we were very pleased.

First off, it was too good of a deal to pass up. So we were expecting some hiccups. But, apart from the beach being very small because of the erosion, it was a great place to stay. Service was very nice, and our rooms were clean and food was ok. Off course, there are plenty of other beaches on this Island were you can go, some more secluded than others. You can either rent an ATV or scooter, or get in the free shuttle. The place is very safe, and not overcrowded, and apparently, you can also hav [... read more]

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Private  - 

Verified Purchaser

Villa Natura: Sadly disappointed

This was our fourth time to Cayo Largo, and the third to this resort. Although the staff that were usually going above and beyond still are (kudos to William and Ernestad) the resort itself is going downhill fast. There was never any hot (or even luke warm) water in the mornings, and on day 3 they ran out of eggs which lasted until at least our day 7. The buffet had very few things in the morning, two days it didn't even have bread, and the evening was worse. When you look forward to atleast hav [... read more]

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Private  - 

Verified Purchaser

Villa Natura: Clothing Optional Resort?

The hotel itself was decent. The rooms were clean and air conditioning and hot water worked great. The food is not so good, but it is Cuba. Pizza's and fries (when they had them) at the snack bar were good. The rum and beer were good. Don't expect anything special when it comes to drinks. If you are looking for pina coladas, daquiries, etc., this isn't the place for you. I knew going in, and after reading reviews on trip advisor, that the beach at this resort was clothing optional. What  [... read more]

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Dave  - 

Verified Purchaser

Grand Memories Cayo Largo: Jan 2020 Great resort

Been to Cuba over 40 times and stayed at over 20 hotels Pros Food is above average for Cuba Drinks are cold and served in a glass not plastic except around the pool. Rooms are cleand daily with a free safe and bottled water Always someone on reception ready to change your money and answer questions Great customer service Lady Staff All great people no matter where u go with almost everyone speaking several languages. Island is safe and able to walk anywhere Quads or ATV for rent Cons [... read more]

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JDoxsee  - 

Verified Purchaser

Sanctuary Cayo Largo: Beautiful Cabins by the Ocean

Spent 2 weeks at the Villa Bellarena with shared access to Bella Isla January of 2020, the rooms at Bellarena are amazing, cozy little wood cabins with tons of space. Staff are all wonderful people who go well beyond to help you with anything you need. The hotel no longer has a beach, it can be washed out for months at a time so it's a bit of walk to the next resort to find the beach. Food was the same every day the whole trip, if you've done any research you'll quickly discover that's the norm, [... read more]

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Private  - 

Verified Purchaser

Sanctuary Cayo Largo: Disappointed

I travel lots and prefer all inclusive... this is my first review ever...even though I have read reviews of people complaining about the food in Cuba let's face it it's not the best but there's always something you can eat such as pasta... but this was by far the first time that it was all they served that was being prepared in a safe manner....all other foods weren't heated properly... they were left out for hours without proper heat or cooled... the platters were covered with flies ...not a f [... read more]

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Private  - 

Verified Purchaser

Memories Cayo Largo: Wonderful time!

Spent a week at this resort and would 100% return! Beautiful beautiful beaches and such a great little island! The only downfall is sometimes the beaches can be washed away but the beauty is that you’re never far away from something even more wonderful down the island!

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Private  - 

Verified Purchaser

Starfish Cayo Largo: Amazing vacation

This is our second time at this resort and we are so happy we chose it again. Everything was great: long beach and so beautiful, hotel grounds and rooms kept clean, meals: many choices. All staff was working hard to make everyone’s vacation the best experience. Thank you Sol Pelicano, we had an amazing week.

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Private  - 

Verified Purchaser

Grand Memories Cayo Largo: Nice Resort

grounds were clean, friendly staff, way too many flies, food, well its Cuba....Resort was only 30% full, weather was fabulous except for 2 days but we still enjoyed, we had long walks to the beach as ours was washed out with the tide

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StudentJohn36  - 

Verified Purchaser

Memories Cayo Largo: Same old SCL with new paint

When you want to really spoil something, send in a new manager who is into team-building and re-branding. Fortunately, the new management didn't get all their own way, so the old hotel doesn't feel too different. For 9 days the southern trade winds blew strongly, to all the beach was washed away in front of the hotel. But the much-advertised hotel renovation seems mostly just paint. They COULD be trying to compete with the Pelicano, which has one 120v AC outlet in every room, so we Canadians can [... read more]

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Beatrice  - 

Verified Purchaser

Villa Natura: Caribbean Jewel!

I have been going to Cayo Largo for over 10 years. I love Villa Iguanna because of its size, quietness and the Cuban people. I just returned on January 19, 2020 from 2 weeks of this little slice of heaven. It's very clean and the staff can't do enough for you. The hotel is old but serves my purpose. The beach is hit and miss, as the whole island struggles with the sea taking away and giving back. I go twice a year and I am preparing to go again February 23 for another 2 weeks. Needless to say, I [... read more]

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Private  - 

Verified Purchaser

Villa Natura: A Relaxing Time

The negative: We were at Villa Iguana in Jan 2019 & thought the variety & quality of the food was excellent so when we returned this January we were quite disappointed. There were shortages of many foods & all the cooked dishes were heavily salted,Even the cappuchinos tasted very salty . We didn't go hungry but it left a lot to be desired. The Positive: The staff are warm & friendly.The rooms are clean & comfortable & it's a short distance from the rooms to the restaurant & lobby bar & a [... read more]

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Private  - 

Verified Purchaser

Memories Cayo Largo: Great stay at The Sol

They are deep into reno-ing the resort. The beach was gone but we found some beach chairs in the dunes so we could sun and see and hear the ocean. Our room was tired but clean. It was very relaxing! The staff was fabulous. We will return ... again.

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Private  - 

Verified Purchaser

Memories Cayo Largo: Great resort - very relaxing!

we went to Sol Cayo Largo for a week January 12 2020 and were pleasantly surprised! we feel this resort should deserve a higher star rating. grounds were clean, food was excellent with lots of choices, entertainment was varied and well done, ocean was beautiful and the staff was friendly, helpful and courteous.

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Private  - 

Verified Purchaser

Starfish Cayo Largo: You get what you pay for

Our room was clean but dated and needed some repairs. The grounds are clean.... nothing spectacular. The beach at hotel pelicano was one of the only beaches on the island where you could actually lounge on. The ocean was to rough to actually swim in while we were there. There was only fanta and coke available for drink mix all week. Unfortunately we don't drink either so we really didn't get to enjoy to many drinks. As well no red wine for dinner service all week. The snack bar didn't have [... read more]

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Private  - 

Verified Purchaser

Villa Natura: Quiet resort

The hotel is now run by the Cuban army and has a lot of infrastructure issues happening. More than half of the hotel section isn’t working and the bungalows and half functioning as well. The food is differently been effected by the embargo the the Cuba nation is under now Was there for two weeks and around 60 people each week. Last year there was over 200 people at this resort

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Janet O  - 

Verified Purchaser

Villa Marina: Amazing quiet resort

Villa marinera was a peaceful quiet resort with some.wonderful.staff everyone from.the Gardiner to bartender was friendly and went out of their way to make sure your needs were taken care of. You.need to take a boat ride to a nice beach as there is only a marina at hotel.but pool.was spotless and the lounge chairs had very comfortable thick cushions They depend on shipments from cuba to stock.hotel and twice in a week ran out.of red wine but other drinks were available The rooms were clean an [... read more]

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Private  - 

Verified Purchaser

Sanctuary Cayo Largo: Nice place

The grounds and public areas (including washrooms) are well cared for and clean. The staff are pleasant although a bit slow and most don't understand English. The buffet is set up beautifully - not much variety though - and service is good both lunch and dinner. Not so much at breakfast - service was almost non existent - cooked my own bacon every morning and waited and waited for someone to make my omelet. One morning a waiter finally came in and made it. Both times I've been there there i [... read more]

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Laraland123  - 

Verified Purchaser

Sanctuary Cayo Largo: Hidden Gem

Beautiful oasis of wooden cabins connected by suspended bridges, adjacent to a great pool, resto and bar AND a sister resort you have absolute access to! If you are like me, an all-inclusive can get boring after 3-4 due to repetition...well this place has much to offer in order to keep the diversity alive and you can also visit the other resorts a short distance away. Direct access to a beach in calmer waters, yet some chairs on rocks available when seas are rougher. Some might find the bus+boat [... read more]

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Private  - 

Verified Purchaser

Memories Cayo Largo: The Good, the Bad and the Ugly

The Good - beautiful white sand beach that goes on for miles with no other resorts west of this resort. Also most of the staff at the resort was friendly and helpful and the hotel is only a 5 minute drive from the airport. The Bad - the beautiful beach was completely washed away after 4 days into the stay when the extremely strong winds started and stayed on for the next 3 days. The food was average with hardly any fresh fruits and vegetables and buffet food is usually cold with no warming tr [... read more]

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