Sian Ka’an

Abraham was THE BEST!!!! He went above and beyond Room smelled musty 10 min trolly ride from hotel to beach If you’re looking for long beautiful beaches this is not a place for you Several small rocky beaches Pools were good, loved the serenity pool Rooms are in the jungle, with mosquitos

Extremely good resort

Hotel is very good and area is huge, never been to such big complex, in fact there are 4 large hotels within it. There is a convenient shuttle service between them. Beach is not very good but that is nothing can be done about it.

Wonderful Beach Bar

I am not sure I would classify this resort as Luxury, but 5 stars without a doubt. The rooms need updating, but served us perfectly, the AC was nice and cool, the beer in the fridge even cooler! Cleaned and restocked every day. The two ala cartes at Sian Ka'an were the best meals we ate during our weeks stay. Alux was incredible! The service at the pool bar, lounge and buffet was great. The food at the buffet was good, but majority of my plate was filled at the Mexican station in the corner - br [... read more]eakfast, lunch and dinner! A 10 min trolley ride from the beach or any other resort on the complex, we never waited more than 10 min for a ride. The Sian Ka'an private beach area deserves special mention, the beach bar was my favorite place on the property. Comfortable seating, 3 or more bartenders, relaxing music, the ocean, truly relaxing. We are in our early 30s, and there was certainly and older crowd but we never had issues finding someone to chat (or drink) with! We enjoyed our vacation, played pool volleyball 5 mornings, spend a night at the hacienda, foam party at the infinity pool. No complaints whatsoever.

Wonderful resort

We had a Penthouse suite, so spacious and loved the Jucczzi in the evening. The La Carte were all excellent, Alux was our favourite. Pools were all great, we were at the quiet pool everyday. The room was made up everyday and fridge restock. The staff is wonderful and all smiles, This was our first time at Sain Ka’an.

Was so happy to get back!!!

Returned to the Sian Ka'an in early April for two weeks and this was our first time back since 2019 and our fifth stay overall. It's our happy place for sure....the property, the service, the staff, the food all meet and exceed our expectations. Will be booking our next visit very soon!!

Excellent Vacation

Everything about this place was wonderful clean rooms, great food and drinks at the many restaurants and bars, many pool options, nightly entertainment adult only and a quiet relaxed atmosphere. Thick foliage everywhere and such a kind staff. Wouldn't recommend for a younger party crowd

Paradise!

Spent a week at Bahia Principle Luxury SK. From getting off the shuttle in the lush grounds of the resort, to entering my room, eating at the buffet (after a long day of not eating), and then relaxing by the pool on that first day, I knew that the week was going to be nothing but amazing. The staff were so friendly and accommodating, and the a la carte restaurants and the buffets had an abundance of delicious food, which appears to cater to everyone's taste. The pools were kept clean, the  [... read more]beaches were attended to by the staff in an effort to clear up the influx of seaweed, and the activities were fun and entertaining (especially the Silent Disco). I have no negatives to say about the resort and plan to go back again very soon.

Great Stay

Really good accommodations, pool, access to nice beach area. One suggestion for beer drinkers is they improve the beer variety; only somewhat flat ‘XX’ brand offered as part of the inclusive and no Corona or Pacifico beer available at all.

Nice hotel but I cancelled my March trip anyways.

Nice hotel, been here at least 10 times. butlers not pro-active, lots of new butlers with little concept of customer service. Coupon vouchers not honored. Constrution ( 1 to 2 shovels breaking rock in the distance from 7 am to 7 pm 6 days a week ) although not loud was constant. When your upstairs on the penthouse balcony, it was irritating. Bar service slow. 5-7pm afternoon bubly white wine with bite size food was nice but cheap. They called it champange. Shows ok, but no more. Buffet was good, [... read more] food signage was poor. Sign said chicken, it was fish. Most soups were very good. Alux and Mikado a la carte was very good. Ask for Silverlo at Alux and Edgar at Mikado. Tip them well ( 20 -25 dollars USD ) and see what happens next time you go. Beach was horrible, only rock everywhere ( elderly people beware, if you go, make sure you have good insurance ). Beach in front of Kay resturant was the best. You have to pay for food, not part of the resort but you can use the beach. Transportation directly to Kay beach availible every 50 minutes from Sian Ka'an. Once you get the right little cart, ask to picture the schdule. I was a black bahia member and was able to go eat at any place I wished. Akumal buffet very poor, tulum beach rest. was good, but long wait to get food. Drinks everywhere took time and weren't strong. Wine was ok. Hotel 100 kms from airport and 75 mins by bus. You have to leave the hotel at 8:30 am for a 2:40 pm flight. I was so disappointed with the butler service and construction that I cancelled my March 8 - 22th, 2023 trip. Paid $9600.00 CAN for 2 weeks in first class with Air Canada Vacation. They didn't mention anything about the construction. Nice going AC, how many couples did you scxxw over by not mentioning the construction. Even being a black member, I didn't get the room I asked for. (As a black member, I was suppose to get it.) All in all it's a very nice hotel but not worth what Air Canada is asking. DON'T FORGET ABOUT THE BEACH AND CONSTRUTION !!!

Lovely holiday

We waited a long time for the west jet bus when we left the airport. It was an hour after we got our luggage until the bus left. Our names were not on the list. They put us on a bus and added our names. We arrived at our resort around 8:30 pm and we ate right away as we were very hungry. Everyone and everything was lovely after that. Service great. Food great. Entertainment staff were amazing!! And weather was perfect. We had an amazing week!! We had no hot water one morning but th [... read more]ey fixed that right away!! When heading back to the airport we did not have to go on a bus again but a van picked us up right on time and got us to airport in plenty of time. We hope to go back with our family someday and stay at Akumal so we can enjoy the beach more. Great trip!! Thank you Wendy!!

Lotsa laughs

Met lots of fun people, service was impeccable! Mostly Canadians, which was nice. The Mayan people are beautiful and super friendly. The golf was excellent! Would return in a heartbeat! Have nothing else to say!

Trip

I've been there twice before, I booked the junior suite, which I am familiar with, on arrival they claimed to have upgraded us for free, no it was not an upgrade, it was a downgrade, so honestly I was ripped off

Amazing Resort

The hotel was really nice. The grounds well kept with staff continuously cleaning. The food was wonderful. The entertainment was really good. I enjoyed the spa for a massage and I attended the yoga classes every morning, the instructor was amazing

Nice resort

Well kept resort, clean and tidy. Would like to mention Annabelle a hostess at the buffet, very friendly with a smile all the time. She made us feel welcome like we were at home. Only negative point the cost of golf had jumped over 100% since we were last there, the only change to course was the aprons and greens are better. I guess somebody has to pay for the new additions to the club house

Just like we remembered.

Sitting by the pool having an americano. Reflecting on our first week here. Slept in a bit and missed yoga. Was a bit tired after golfing that beautiful course. We just store our clubs there and stroll over whenever we play. I have been reading all the posts for a few months now and just wanted to add my two cents worth. It’s perfect for us. I can’t think anything but positive to say about this place. Food is off the charts, staff are amazing, property and facilities are so well kept [... read more]. Never needed to save a chair, wait in line, if we can’t find what we needed someone will walk up to us and ask if we needed anything and help us. Vibe is friendly and relaxed at one pool and fun and games at the other so take your pick. Our room is spectacular. And from the rooftop you can see where the sea meets the sky. Not waves but that thin blue line. The Saturday Lobster in the buffet is just like it was last time. The lamb at Alux and Salmon at Maiko are the best meals I have had. There is one difference from last time, which doesn’t bother us, which is the change in drink offerings. There is an up charge for some premium brands, Grey Goose and Belvedere Vodka for example. We prefer Tanquerey which is available. I attached a photo of the premiums. Honestly you can have a different experience than others anywhere and if your easy going happy go lucky kind of people that appreciate the special attention to detail and good things in life you will love it here. Only things I would suggest is fill the sanitizers you have and add more. We all want Covid to be over and still protecting us from coughs and colds while enjoying our vacation is still important. Didn’t see and safety measures in place anywhere.

Fantastic getaway!

Exactly what a vacation should be. We celebrated our first Christmas vacation as empty nesters. The resort was beautiful and the staff were very polite, helpful and always happy. The nightly entertainment was fantastic. It was well worth the cost and we are thinking of returning.

Good Resort

Stayed for 2 weeks from Dec 4 to Dec 18 and enjoyed the resort. Access to the restaurants was probably the best since they have about 20 theme restaurants and all of them were good. The Sian Ka'an was the best option if you don't have kids since it is very quiet but you can go to other parts of the resort if you want more activity, so you get the best of both worlds. The only down side (and I hope the resort addresses this) was rampant theft from the rooms by the workers. Several people we m [... read more]et had their i-pads, ear buds etc stolen from the room by the staff. So remember that you are always being watched and to keep things locked in a safe

Still Great Resort

Our first visit back to BP Sian Ka'an since Covid and it's still a favourite. It's adults only and totally laid back and low key. We want to chill, relax and enjoy good service and food. If you're looking for a lively, high energy vacation this resort is NOT for you. Be aware that it is about 1.5 hour drive from Cancun airport and is not on the beach. There is a beach section reserved for Sian Ka'an and there are mini trains that run throughout the resort, but certainly not ideal if you'r [... read more]e a beach person. Some people are still surprised when they learn it's on right on the beach! The service at the resort is excellent as is the food at the 2 a la carte restaurants and buffet. In addition you can eat at any of the other 3 BP resorts on the property. Lots of variety and flexibility. Overall great resort.

Outstanding service

A very nice hotel, with probably the best food and service we experienced in all-inclusives so far. Virtually everybody was super friendly, attentive and fast. We felt like we were very welcomed there. Very good shows, especially Mexican dancing group - very professional, colourful and a lot of fun. Room was good - a huge comfortable bed, spacious balcony. Jungle setting makes it stand out from other hotels, but if you a beach person, this might be a downside for you, as it is not directly on th [... read more]e beach. Actually, the beach was the weakest link of the whole trip - it is rocky, with a lot of corals and coarse sand. I could not walk into the ocean without my water shoes. The ocean is not "open", so to say, the swimming areas are protected by sort of rock/coral walls, to make it safer for the swimmers, as the ocean can be quite wavy in that area. But the hotel pools were excellent.

Very good facility

Potentially a seven star resort if the staff would be more attentive to the quality of cleanliness in the rooms. I also recommend that everyone check all payments when check out because all receipts are in Spanish. We are very happy with our stay and would recommend to everyone