Second Visit and still Amazing

There is a major reasons why we came back to this hotel. They have an amazing team working there. The entertainment team Trudy, Alex , Michael and Lady T. Such a wonder bunch of people chosen to keep us entertained daily. Kobe, our butler who went behind the call of duty to meet all of our needs. Carmen our housekeeper was wonderful and pleasant. She did an excellent job cleaning our room. Edmond at the pool bar always remember what I wanted and did it with a smile. Amazing thank you [... read more]. What can I say, Carlyle at the lobby bar made our evenings joyful. His energy was welcoming. Thank you so much. Special thanks to Rudolph bar supervisor. You all were amazing and make our trip memorable. We will be back soon.

Fantastic Resort

A beautiful resort with impeccable grounds. Excellent food options even during COVID. A la carte selections reduced due to lower bookings but still offering the quantity of reservations available according to booking. Great staff always available to entertain, take care of your wishes and assist to make your stay amazing. Rooms are large and mini bar stocked daily with additional on request. We stayed in the Luxury side and it was well worth the upgrade. On site Covid-19 testing was availab [... read more]le at 75 US$ pp. Many beach areas for a quiet beach day. Lots of great entertainment options every day. Washrooms; restaurants, grounds and rooms all well maintained and clean. Plus it was so nice to be at a resort with a policy to ban the holding of sun loungers by placing towels on to “save” … we never went for searching for an available lounger. I highly recommend this resort as a 4.5 star at 4 star price,

Amazing staff

This resort was beautiful and the staff were amazing! all in all such a pleasant vibe. Even though the resort was full of old people and mostly couple, The younger staff made it fun filled. I wanted to give a special shout-out to some of my favourites JEVAUGHN, DERMAN, JADE, ALEX, Dj LUIGI, LADY T, Dj POPSTAR, LEMARK, MJ (Michael) these guys need more recognition and of course the dining staff and staff from ala cart! All white party that happens every Saturday was lit!!! I just wish that the re [... read more]sort will bring out more of the Jamaican culture and songs!!!!!!! I wish the music can be louder and jamming through out the day and not just by the pool! 🙄 I miss my morning cappuccino from the lobby bar! If I have to come back it’ll ONLY be for the STAFF !!!!!

Beautiful resort

The resort is so beautiful, they work hard at their jobs to keep it clean . Hi to Geovoni and Montique , they keep the pool looking amazing. The staff is the best, they work hard to make you happy. Thank you to all the staff for making our first time in Jamaica a wonderful experience. Shout out to the entertainment team LADY T, Jade, Michael, Dj spooky. The bartenders will make whatever you want. The staff at all the restaurants and buffets work so hard to make you happy. The butlers and concier [... read more]ge work tirelessly to give you an amazing vacation. All this in a world pandemic. I love Jamaica and this resort.

Amazing Time after COVID lockdown

From the moment we arrived until we left, everything was exactly what we needed. Friendly people, lots of sunshine and delicious food. Mske sure to visit the beach bar and have some Appleton 12 year on the rocks while hearing interesting stories. Can't wait to return.

Interesting Resort…Castle life

The hotel is absolutely beautiful, my room was fit for a queen, if I could I would transport it back to my house. The service was outstanding. The staff are above and beyond 10 star. They made you feel at home. My view was beautiful and tranquil. Chef we need to chat.

Good Getaway during Covid

Some Safety Measures The hotel took steps to insure our safety - all staff wore masks (often pulled down below their noses), served the buffet from behind glass, and took temperatures before entering the dining areas and required hand sanitizing. Servie The service and food was a bit disappointing... staff were overly pushy trying to sell us privilege memberships (total scam! ask about 18% interest for payments), and typical services like room service were not available - though after we  [... read more]talked with the Air Canada rep. they were re-instated. Hot water in the shower was very limited. We were told to run the taps in the sink and tub to make the water hot in the shower. This worked sometimes. Food Food in the buffet was unsatisfying... we made sandwiches often. There was a salad bar, make your own pasta, Jamaican fish and chicken, and whatever the theme was. Desserts looked beautiful but were flavourless and gelatinous. The a-la-carte restaurant was enjoyable, located in one building with a different menu each night. The servers were efficient and friendly. We loved the setting beside the ocean! Bookings were very limited. Air Canada offered us another a-la-carte meal (4 instead of 3 which came with the booking), and the resort upgraded our room for since it was our honeymoon and included a bottle of sparkling wine. Pool and Beach Pool was clean and attendants often sanitized the sun lounges which were spread a part. Some games and events did not happen during the week. There was a larger local crowd on the weekend and games and music took place. Beach is small but well maintained. The beach party one evening was a lot of fun with a fire performer and dancing game. Overall The Bahia in Tulum, Mexico is ten times better for the food, experience, beach and pool. Not sure if these changes were related to Covid... services and food were very limited. Booking with Air Canada was a good idea because the representative followed up for us at the resort.

Special mother & daughter trip

With both my mother who is 76 and myself being hearing impaired, the staff went out of their way to make us as comfortable as possible. I arrived with a broken luggage due to the airline and many staff members were trying to find me duct tape, they came through and I got a full roll from someone and my belongings got home safe. The resort is beautiful and room and food outstanding!! Certainly would like to return in the future. Thanks for making new memories for my mother and I

Very nice place

The resort was impeccable. Service was excellent, food was great. The beach could have been nicer. Entertainment each evening was of low quality. The housekeepers did a good job, the rooms were well cleaned.

Beautiful resort

Beautiful resort, amazing food, hotel staff super friendly. Definitely would return anytime. Had an amazing week. Would recommend going to dolphin cove on a day excursion. Beautiful rooms, service was great!!!

Nice!

Great food, friendly helpful staff and nice facilities! I would go back tomorrow. Very good area for snorkeling too. Large resort so lots of walking! Free wifi is a bonus and works well enough for most people.

Overall excellent

The food is great and plentiful and has lots of variety. The yoga/exercise class at 0730 each day by Owen Ellis is fantastic and he really helps to start your day well. The communication between staff is not the best if there is a problem to resolve but patience and perseverance usually works. The daily room cleaning and nightly turn down was missed sometimes as I think they are understaffed in that area.

Loved the Luxury Bahia Principe Resort in Runaway Bay, Jamaica

My only suggestion would be to choose your room wisely. We had a "garden view" there was no garden to view, just a very noisy highway. You may also want to bring a reusable plastic/metal straw if you like the slushie drinks. No straws on the resort. Otherwise the people, resort and food was excellent.

Great Vacation!

We thoroughly enjoyed our stay at the Luxury Bahia Principe. Grounds are immaculately maintained. Room and balcony very spacious and clean. Resort is huge so lots of places to discover. Always something going on. Wonderful food and delicious drinks. Book a la cartes as soon as you arrive. Beach not the greatest but pool and daily activities so much fun. Staff friendly. No complaints!

Great Resort!

We stayed on the Luxury side. It was all worth it. Beautiful clean room, jacuzzi tub and shower, spectacular view of the turquoise water of the ocean and nice clean pool. Friendly and courteous staff! Oh and the food at buffets and à la carte restaurants was all great! Would definitely go back

Amazing resort!

The staff are amazing and so helpful. The Luxury Bahia is clean, great food and the el cart restaurants are delicious, beach is great and loved the swim up pool bar. Highly recommend the Luxury Bahia Resort.

Beautiful Resort

The resort was beautiful, clean and the grounds are well maintained. Very pleasant staff. One of our challenges however was finding our way around the resort. The were no welcome maps being a first time visitor to show us what the resort had to offer, what our package included or where we could find the restaurants for example (since the resort is going green). They had the large billboards throughout the resort however when asked, there were no clear directions on the amenities available to u [... read more]s or how to find it. It wasn't until day 3 that we finally found the Bahia village where shops and evening entertainment were hosted (and only because we have stayed at other Bahia properties in the past). Not a big deal but I would suggest that the front desk should provide a welcome package upon checking in for first time guests to the resort so they can enjoy all the festivities this beautiful resort has to offer.. Overall a great vacation and we look forward to returning one day soon :)

Relaxing vacation

Hotel rooms is big and the bed is the best for a great night sleep. This was our third time at this resort and always have a great relaxing time. Buffet has lots of variety to choose from but at times alot of the food was just warm. The a la carts were very good. We eat at the knife which just opened om Christmas day and the service and food was excellent. The Brazilian wasn't the best quality on meats like you would be in canada. The Japanese was fantastic The beaches were beautiful wi [... read more]th lots of places to seat The luxury beach is a man made beach but if you just want to sit in the water and relax then it's a great spot to be. Some of the men bartenders can be rude to the ones that they haven't served all week and over look you Ladies talking car of the pool people are so out going and loving and are always smiling and treating you like family. Overall it was a great place to go and relax or even party if you want. Afternoon by the pool always had something going on if that's what you are in to. Nightly entertainment was also very good

Not Luxury

For the cost I wouldn’t rate this resort very high, rooms are okay our roof leaked causing me to slip and fall our shower also leaked into the bathroom so floor was always wet. Rooms were damp, beware of “ocean view” we had a sliver of oven view and a whole lot of the vacant lot next door used for dumping garbage. There is no snack bar or ordering food at pool you always have to get dressed and go to a buffet which is only open certain times. Lobby is far away from everything and annoying  [... read more]to get to, A La Cartes were all booked the only times we could get were 9:30pm and then we had uncooked food. Overall wouldn’t rate this resort as “luxury” mediocre food and drinks. Staff is pushy for tips and if you don’t you don’t get service.

Great Resort

Great resort! Rooms were clean, room service was great, beach was nice, pools were clean, always lots of chairs available, would have made more sense for the adult activities like the disco and casino, to be closer to the adult side but hey what can yah do, golf carts available to give you a ride until 2am