Great resort

Food was good, room was very clean, and hotel staff was very helpful. Had a great time at the beach, it is a small resort but didn't mind since restaurants,pool, and beach were all close to our room!

Small clean relaxing

This is an all adult resort mixed with time share condos on the grounds around. viva wyndham v havens is a nice resort to visit and relax but beaches are about 5 to 7 min.walk to the beach thru a walkway , once there the beach is nice and lots of lounge chairs but little shade available you have an snak restaurant and a bad also close by.The only problem is the local peddlers selling cheap DR souvenirs. The service on the resort is very good and friendly either in buffet or bars also cleaning [... read more] was very good in our room (cleaned every day)the resort is clean in itself the problem only one pool and little shade not enough umbrella. They had 5 restaurants total one buffet and 4 other alacarts which were not open all the times.Buffet was ok I wouldn't say it was excellent you could find something to eat all the time. There breakfasts were probably the best the only complaint about food is they over cook everything dry.? The other restaurant that was ok was Italian on the beach , seafood, Mexican and medeterian were not that good.. They had lot of activities for you to do if you were up them great entertainment staff that tried to get everyone involved that wanted to participate. The resort is rated 4+ which is not I would say more like 3+ at best. If the price is right I would recommend this resort other then that they are tons of resorts around that offer more for same value at this time of year. We had a small room in the resort which didn't even have a chair to sit down on ,asked for an upgrade told it wasent available I know resort wasent even 50% capacity so not sure about the management.

Great bang for buck!

Paid less than $1800 for 2 adults.Nice pool, good food friendly people. What else do you really need? No shade on beach and quite a few vendors was really the only negative. Would have played a round of golf if not for mandatory caddie.

Amazing relaxing resort!!!!!

This was a great resort! Intimate and easy to get around. Short walk to the beach and a wonderful beach and snack bar. Perfect place to relax. They have zumba , yoga and other activities. Loved it!!!!!

Wonderful time!

This resort may be small but it is all you need for the perfect little vacation! Food was great, Italian a la carte was personally my favourite, just opened a little later than the other restaurants, but that’s just more time to enjoy the beautiful beach while you wait! The entertainment team was great! Always doing something by the pool or the beach. The sales people on the beach were a little relentless but that’s to be expected. The foam party was super fun! Can’t think of a complaint a [... read more]bout this resort!

Don’t bring locals in they ruined a hole day at resort.

The resort is very small and nice until they let some local people in and they took over the pool area and nobody could use the pool and they where very loud and drinking and wasting beer pouring it all over, I was relaxing by the pool and one of the local did a canon ball and splashed water all over me. This resort I wouldn’t recommend if they let let locals in.

Amazing Resort and Great Service

Everything was awesome. Food and service second to none. ffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffffff [... read more]ffffffffffffffffffffffffffffffffffffffff

Nice Clean Resort That Lacks Umbrellas

This was our first all inclusive and although we enjoyed it, there weren’t enough umbrellas around the pool to accommodate everyone (not even half as many as they needed). There were no umbrellas or cabanas at the beach so you couldn’t find shade there either. The food was great, the resort was clean although the bed was really hard but the lack of umbrellas was what really took away from our overall experience.

A great place to stay!

The resort is a perfect place to call home for the week. It’s small size is a bonus to avoid the crowds. Lots of great dinning options. We managed to try them all and enjoyed every meal. The amnesia rooms are nice and the staff did a great job keeping it clean. The beach area is nice and the beach bar and restaurant are both great as well. Enjoyed the very short walk to the beach along the nature trail. Staff did a good job with everything. Would highly recommend to anyone planning a trip to D [... read more]ominican.

Small and Relaxing

Overall a great experience at this resort. Small so easy to get around. Animation team was great special shoutout to Poderosa who went out of her way to be kind. Recommend it for quiet week with friends. Could use a few upgrades here and there though

Nice small resort

This is a nice , clean ,smaller size resort with nice staff and large rooms.it's is not located on beach , there is about a 10 minute walk down path to beach would not suggest for elderly or infirmed as it's quite a walk back and forth from beach to your room.

We Loved this Resort!

We loved this small adults only resort. A nice short 3-5 minute walk brought you to a gorgeous beach. The staff were friendly and the resort was clean. We loved our spacious Amnesia Suite. The food was delicious and we liked the fact you didn't have to make reservations for the ala cartes. We didn't have to wait in lineups and the hotel was at full occupancy when we were there. Always easy to get beach towels. It was nice having free wifi. We would stay here again.

Loved This Resort!

We loved this small adults only resort! It offered everything that's important to us. It was very clean, nice big room, good food and a gorgeous beach. We always felt very safe, there's lots of security around. You didn't have to make reservations at the ala cartes and men didn't have to wear long pants. We never encountered any long lineups at the bars or restaurants and the hotel was at capacity when we were there. Public washrooms were always very clean. The resort is in a gated resort com [... read more]munity with nice sidewalks for walking. There's a shopping mall about a three minute walk from the resort. You can go for long walks on the beach in both directions. The beach is a short walk from the resort, along aa beautiful walkway. Fridge in room was always well stocked. My husband didn't like the beer in the room. I think it was imported from Holland. They should have had Presidente Beer that is made in the Dominican.

Love this resort!!

This small boutique hotel is a wonderful home away from home...but with better food and great amenities! All the a la carte restaurants are to die for, there is always a chair available at the pool or Beach, can't wait to get back!

Lovely, simple, super-clean and gracious resort!

We were just there...March 17-24. The staff are very gracious. Shout-out to Alejandro (porter) and Able (VKitchen busman) and Eduardo (Beach bartender) for taking such good care of us! The resort only has about 400 people at a time...6 wings of 3 floors...10 rooms per floor. Rooms are huge. We overlooked the front entrance but were not disturbed by the comings and goings. The food...heavy reliance on cheese, though the cheese is good and varied. All the restaurants were really very good,  [... read more]and the ambiance lovely. Super safe "compound" of 9 resorts to explore. Gina told us to "not hesitate" in booking the V Wyndham Heavens, so we didn't, and we'd go back without hesitation!

Great Week in Paradise!

Perfect location & size for our vacation. Staff was efficient & friendly. Good food. Great, clean room with balcony overlooking a beautiful golf course. Beach clean & perfect for long walks. Close to airport - transfers were great. Entertainment staff very hardworking, friendly, talented young people. Good bartenders & wait staff. Great city tour & gondola ride to top of mountain. Breathtaking views. Lovely to see & learn about Puerto Plata. Only negatives are allowance of chair sav [... read more]ing early in the morning around the pool while guests spend the morning at the beach. Should not be allowed. More wait staff around pool, beach for drink orders . Otherwise loved it - great time. Definitely would recommend this resort!

Great Resort!

This is a small compact resort, which was perfect for us as my husband is waiting for a knee replacement. We spent our days on the beach, which was a short walk along side a pond where we saw turtles and birds. Most days we walked back to the main buffet for lunch where the selection of food was larger than the beach buffet. The food was very good. There was always something a little different each day. Normally we do not go to the a la cartes, but this time we went to the Italian on th [... read more]e beach which was excellent and Blend which was also very good. Both times we arrived around 730 and were seated right away. Our room was located in building 3 on the second floor. Our balcony looked out towards the spa. The room was spacious, very clean and well maintained. Water pressure was good and we always has hot water. We like to have coffee around 6am. The main lobby was a few steps away and had coffee available from 5 to 7am. We also had a coffee machine in the room. The public washrooms were emaculate... There was also an accessible area at the beach and an elevator to the theatre. The ladies on the beach selling massages and pedicures were ,I felt, very aggressive. They really didn't like to take no for an answer and would start massaging your feet in hopes that you would comply. I went down the beach to the small market and had a massage for 40$ US. The ladies on the beach were charging the same and doing it at your lounge chair. The men selling trinkets were much more respectful. We didn't stay up late enough for any of the entertainment in the theatre, although we could hear it going on from our room. It wasn't loud enough to interrupt our sleep. Overall a great experience. We would definately return. I booked our trip through Susan Williams at Trip Central. She provides excellent customer service. In fact, while we were at V Heavens I reached out to her and she looked after booking an April mother/daughter trip for me.

If you can do without....

I title this review, if you can do without, because the resort overall is nice but lacks. If you're ok with... -only one bartender at either bar at anytime. 10 min+ wait almost always -no fresh OJ or something more than just orange water -only papaya, melon, watermelon, passion fruit, pineapple, brown bananas, mango only at dinner and only in buffet. -Pina colada, Bahama mama some slushy type concoction, neither tasted like they should. -no Kleenex in rooms -4 a la carte restaurants b [... read more]ut not open every night. Why? No one knows. -pool loungers never available, people place towels and go on an excursion I guess because all we saw were blue towels tanning. -shows were very amateur, very poor quality, except for twin dancers -shows or for that matter any entertainment never started on time -night time shows 10pm approx. And after 10 minutes of Viva hotel commercials followed by a 4 minute Viva song(song should be cut down to 1 minute and I don't need to see ads for other locations every time!) -beach was nice expect for pesty sales, of everything from braids to sunglasses non stop all day long. NOT appreciated and felt less secure. -asked multiple times for extra shampoos conditioners and towels. Only once were they brought. -reservations not allowed at restaurants, so once all seats are full you must wait or goto buffet. -wait staff at all restaurants were very blah unless you tipped.(tipping is included in package so now staff expect $$ for doing there job. -internet wifi horrible. Why bother offering wifi if slower than dial up or sporadic. -shows and disco are in the centre of resort circled by most rooms. Noise was obtrusive every night. -buffet both at beach and main were repetitive and boring. - time share sales also were relentless. Not acceptable -hotel was clean and maintained but that's not enough. Overall the week was fine but wouldn't do another Viva resort.

Need improvement

The resort was nice but definitely not a 4.5 star. They could really up their game if they just improved on some areas. The thing that stood out the most for us was the wine. The red wine was absolutely vile and the white merely tolerable. My husband thought it tasted like it had bleach in it! We ended up having to buy wine off their wine list which only had a few of the wines actually available so even then we weren't getting our first, second or even third choice. For an all inclusive re [... read more]sort we certainly spent a lot of money on wine and tips! If you wanted any type of decent service you had to tip. This became incredibly frustrating with the cleaning staff. We made it very clear on our first day how we wanted our mini fridge stocked and tipped well to emphasize the point but every day it was a different cleaner and it was never stocked the way we had wanted. You would not believe how difficult it was to get a cold Diet Coke at this resort! Meals for the most part at the a la carte restaurants were good but not all the restaurants were open every night and twice we had to wait over an hour for a table at the Italian restaurant. Breakfast and lunch were buffet and decent but always the same. There was no kleenex in the rooms and there were only 2 towels, which felt like sandpaper. You could not get a lounge chair in the pool area because they were all taken by peoples' towels! The beach was nice but not enough shady spots and all the good ones were taken by peoples' towels! What little of the entertainment we saw was very amateurish. We couldn't figure out how we were meant to know what the entertainment was for the evening or which restaurants were open so we were often disappointed that we didn't get out first choice of restaurant and we missed a lot of shows.

Fabulous Party

Friendly, amazingly clean (including beach bathrooms), fabulous food, never had to wait, impressive 24 hour service, many activities around the pool. - Lots of fun to be had - Quieter near the beach, except for people selling things, beach could use more shade. Water was perfect, many people swan, water sports were few, sand is very soft, seaweed was taken away daily, Room was well appointed comfortable bed. Not the best place for quiet relaxing but great for fun.