Villa del Palmar Beach Resort: A perfect vacation

We enjoyed everything. Fantastic staff! Every one a gem. We enjoyed almost every meal. Loved the pools. Checking in and out seemless. Didn’t like the timeshare push but shut that down quickly. Would stay again.

Valentin Imperial Riviera Maya: Valentin Experience

This resort has much to be happy about. The staff are friendly and work hard to make our stay memorable. There are many ala cart restaurants that serve a variety of different gourmet meals. Such as French, Mexican, Asian, Italian, etc. We were delighted with the natural tropical settings. Don't be surprised if you see a few animals wandering around the site. Our room was well appointed and keep clean. We used the smaller pool as the larger one was crowded and very noisy. We wished for a buffet f [... read more]or supper when we did not want the a la cart. It's a large site if walking is your exercise choice. There is a coffee bar which is a nice addition. Get your lattes and ice cream there.

Dreams Sapphire Resort and Spa: Beautiful resort

Friendly staff, excellent food and very clean. The only issue is people placing towels on chairs to reserve their spots on the beach and at pools and not being there most of the day. The a-la-carte restaurants were very good however unless you arrived early because it was open with no reservation required you could wait 1 to 2 hours with a buzzer.

Ocean Maya Royale: Mobility Issues

Food and staff were very good. Rooms were clean, bathrooms were newly renovated. The only issue was the shower tiles were a slip hazard, there were no bars to hand onto. The grounds were nicely kept. Lots of wildlife. For me personally, I have a mobility issue that I can’t walk up or stairs without hanging on to a railing. There 5 steps higher than normal to get into my ground floor room. There was no railing, so I had to have help every time I went up or down. There were steps and very st [... read more]eep ramps going to the pool area, again, no railings. Had to have help. If anyone has mobility issues, this is not the Resort to go to. We will never go back, this being the worst vacation.

Platinum Yucatan Princess: Love coming back

Stayed here once again for the 4th time, and we really do think that this resort could be the best overall value on the Mayan Riviera. A Junior Deluxe Swimout room here was the same price as non-swimout rooms at other 4.5 star resorts, and the room layout and swimout pool design are perfect. Buffet for breakfast was consistently good, and the a la cartes were more than adequate. Being able to eat at the sister resorts’ restaurants is a nice privilege as well. The beaches were actually in very go [... read more]od condition, with no sargassum to speak of this time. We will be back!

Secrets Playa Blanca Costa Mujeres: We needed this vacation

Great vacation at Secrets Playa Blanca. It’s a veritable jungle with all of the palm trees and foliage giving the resort a true sense of privacy and remoteness. The Seaside and Oceana restaurants and wonderful. Coco Cafe delivers for the win with phenomenal service of hot and cold beverages and pastries, sandwiches, small nibbles and ice cream - lovely ambiance. Large beach with ample walking opportunities to the south and north.

Margaritaville Island Reserve Riviera Maya: Nice resort, but no beach!

Overall the resort is very nice, rooms are clean and modern. Almost all rooms will have a partial ocean view with the rooms either facing the sunrise or sunset. The food is decent - the breakfast buffet left a little bit to be desired, much few options then other resorts with things like bacon being behind the counter being limited by the egg chef. The Landshark brewery being onsite is a nice touch, the lunches were excellent as was the draught beer. The pool area was very nice, with the ser [... read more]vice around the pool being one of the best I've had - wait staff were very attentive. No cards required for pool towels and you could take as many as you'd like. Entertainment was daily - there are many options to either be in the party atmosphere or within a more tranquil spot as the pool area is expansive. There is currently no beach, and the ocean water is currently a black sludge - we aren't big beach people so it didn't bother us, but were heard many folks from Europe complaining as they were unaware that there was no beach at the resort. With so many options I would be hard pressed to go back again until the beach situation is sorted.

Allegro Playacar: Great Resort

The resort was the perfect size and very clean..the beach was amazing, nice white sand and lots of loungers...Pool was great too. Food and drinks were fabulous...the animation staff and bartending staff we also good. There is a lot of critters running around but that was ok too. We had a tough time getting alacarte restaurants but managed 2 in the week we were there. My only problems was i had booked 2 months in advance and we were a group of 6 women and requested our rooms be together. We  [... read more]were split up into 3 different buildings and not even close together...i even emailed the resort before we went to tell them my booking number and my request...my travel agent also sent the request in...i dont understand why when 6 people all book together on the same booking they cannot put us together...front desk staff was absolutely no help and downright rude...but, we still had a fabulous time

Riu Emerald Bay: Great deal

We got an awesome deal for one week The hotel was great. Very big. Lots of dinning options. Rooms were dated but ok. The Riu app was not very user friendly. Difficult booking ala carte. Had to log in at 7:00 am to book for the same evening. Restaurants were booked yet when we did go to the Italian when we finally got a reservation it was more than half empty. Grounds were clean. I liked the roped off area on the beach so you were not bothered by all the salespeople. Entertainment in the even [... read more]ings were not the greatest. The instrumental was drowning out the vocals. The “ battle of the bands” on the beach was very annoying. We moved to the far side of the beach so we didn’t have it blaring in our ears!

Riu Emerald Bay: Great deal

We got an awesome deal for one week The hotel was great. Very big. Lots of dinning options. Rooms were dated but ok. The Riu app was not very user friendly. Difficult booking ala carte. Had to log in at 7:00 am to book for the same evening. Restaurants were booked yet when we did go to the Italian when we finally got a reservation it was more than half empty. Grounds were clean. I liked the roped off area on the beach so you were not bothered by all the salespeople. Entertainment in the even [... read more]ings were not the greatest. The instrumental was drowning out the vocals. The “ battle of the bands” on the beach was very annoying. We moved to the far side of the beach so we didn’t have it blaring in our ears!

Bahia Principe Explore Akumal: Tripcentral let me down

The resort/service/location/transportation were all outstanding. We enjoyed our trip immensely. However, the process of making dinning reservations was never explained or highlighted to us. We were unable to make a single reservation at one of the many dinning options after we arrived. Completely booked for the entire week. Although the buffet was quite nice we feel we missed out on so much We feel Tripcentral agents should have advised, no STRESSED to us, the ability and importance of [... read more] making reservations in advance.

Haven Riviera Cancun: Great Resort

The grounds were amazing, our maid went out of her way to insure all of our needs were met each and every day. The food I would say was better than other all inclusive that we have been too before. Our butler Adrian was nice but needs more coaching and needs to be informed about all details especially about aircanada transportation because he didn’t know anything. He tried but he didn’t know how we were going to get back to the airport but my husband went to the Conceige desk and the information [... read more] was there. The only negative thing we noticed after we got home was that all our belongings smelled very damp and musty. The room was very damp maybe because we had a swim out room. This would not stop us from going back here again. Wonderful facility.

Barcelo Maya Palace: Fantastic Trip

The hotel was amazing. Rooms were spacious. Grounds were kept in excellent condition. Food was great, especially the a la carts. Staff were very friendly and helpful. Plenty of space for chairs at the pools and beaches

Allegro Playacar: Amazing resort

The rooms and the grounds were very well kept. The beach was beautiful. Amazing staff The only problem was not getting rooms together the manager that night we arrived was very rude to us. I would definitely go back to this resort.

Riu Emerald Bay: 3* resort

Very disappointed that we were in a disability room that had so much mold on the walls, resort was not to capacity and still took till late wednesday afternoon to assign us a new room. Told us they would send a bellhop to help us move and no one showed up, we carried everything on our own to a non disability room. Not one apology

Catalonia Riviera Maya: Wouldn't go back

There are better options. They weren't accommodating and options weren't great. You have to do reservations for dinner and it was always booked. Would never go back. I've been at many other resorts and the food option and service has been much better

Riu Palace Kukulkan: Love this smaller Riu

We enjoyed our time the the Riu Kukulkan…the grounds are easy to get around, restaurants all good LOS…. We booked an elite room and easy to make all our reservations with the app! Be aware they have 8 floors of Elite.. Our Elite room was a bit of a disappointment as the bathroom is poorly designed…. Separate toilet, shower a sinks are “open Concept”. With a very large bathtub in the middle of the room…. Also governer on the TV for volume. Doesn’t go up or down.. all rooms at front face ente [... read more]rtainment stage, so it can be very noisy for awhile if you are in your room! The elite lounge was a let down, small and far away from main lobby, club chairs that take a lot of space…. We loved the Elite pool with Beds available for no charge!

Catalonia Playa Maroma: Very good deal. Smaller resort with beautiful beach, good food.

Rooms and public areas were clean, well taken care of. The coatis own the place but they're harmless. However, look out for the monkeys. Food was usually v. good in the a la carte restaurants but could be improved at buffet. The service at the buffet could be better as well. English is not as widely spoken as other resorts we've been to, but not a problem. Tipping didn't seem to be expected as many other resorts. No need to "claim" a spot early by the pool or beach with towel like some other [... read more]s, lots available. We upgraded to Privileged; it was worth it given the proximity of the Bloved restaurant to the beach and the food and service. We've been there three times and would definitely go back again.

GR Solaris: Great resort

The hotel and grounds were very clean and well looked after. We didn't try the restaurants, the buffet was good. Staff were very friendly and helpful. The beach was beautiful, but the water could get very rough, but the life guards were right there making sure everyone stayed safe. The lady at the omelette station was amazing.

The Fives Beach Hotel and Residences Playa Del Carmen: Service plus

Great friendly and helpful service. Really enjoyed the food. A beautiful smaller resort. No foam parties, swim up bar, or constant racket. A more civilized and enjoyable experience catering to a better crowd of people than most.