Bahia Principe Escape Sian Ka'an: Great Stay

Really good accommodations, pool, access to nice beach area. One suggestion for beer drinkers is they improve the beer variety; only somewhat flat ‘XX’ brand offered as part of the inclusive and no Corona or Pacifico beer available at all.

Bahia Principe Explore El Portillo: Beuatiful Resort!

This resort is very well laid out and kept in pristine condition. We stayed there 4 years ago and the renovations that have been done since are amazing! The staff are great, the food is great and the activities are varied and all fun. We will visit again ....

Bahia Principe Escape Aquamarine: Beautiful Resort (at first Glance)

Grand Bahia Aquamarine is part of a massive resort complex divided by what you were willing to pay for your holiday. Each hotel has all the amenities you need and there is a very good tram that takes you to the beach or a’la cart restaurants. The grounds and buildings are immaculate. The rooms are dated but well maintained. Housekeeping staff are great during the week. Part time people on the weekends don’t pay as much attention to detail. There was never a concern with cleanliness although [... read more] I did take wipes and do the phone, remote, handles etc for my own piece of mind. The biggest weakness overall is the staff. Service in the buffet was inconsistent with the weekends almost non existent. There is very little enthusiasm for their position except for the lobby bar fellows who made every night fun. I had a Baileys mug for coffee as their cups are so short. It looked like a specialty resort mug so I believe it was taken to the kitchen. I started asking for help getting it back but after 5 days all I got was nods and smiles but no one did anything. My last day was ruined when a guest services person told me it was my fault the mug went missing because I didn’t keep it in the safe. Then he said since I didn’t see the girl take it so I probably made up the whole story. It spoiled my last day to be treated so rudely. Don’t take anything you can’t afford to lose. Safes are small, made for passports. Apparently anything not in the safe is fair game, That incident and the lack lustre staff means we won’t rush back but your experience may be better. It certainly has the potential to.

The Eurostars Grand Cayacoa: Amazing resort

My son and I had a wonderful week in this resort. Foods were great, drinks were awesome and it was pretty clean. but I believe that the advantage of resort was their staff. They were so friendly and welcoming, specially their entertainment team. I always remember Antony, kati, dani, Michael, Shel liana.

Bahia Principe Explore Jamaica: Great vacation

Jamaica has always been on my bucket list, and this resort certainly did not disappoint. The food was amazing, always a different selection in the Buffet, awesome people & bars. Special shout out to Nicola & Abel from the entertainment. Romario & Colin were the best bartenders. Always making amazing drinks with a lot of fun & smiles. The jerk chicken lunch bar on the beach was delicious. My room was kept very clean, a big thank you to Shanita. The small fridge was re-stocked daily. I wo [... read more]uld return to this resort in a heart beat.

Bahia Principe Explore Akumal: Excellent Service - Resort Needs Work

I will state that the service at this resort was 2nd to none - the people were incredible which made the holiday what it was. The grounds, the selection, the pools, the beaches and bars all fantastic. The issue I had with this resort was with the rooms and some of the food offerings. The rooms are tired and that is being polite - cracked floor tiles - furniture from the 70's and a mini fridge that held next to nothing. In addition, extremely good air conditioning (even when on low) but n [... read more]o extra blankets to be comfortable at night. The hot water was great but the water pressure was extremely poor. The bed was comfortable but the sheets were old and stained. I will however state that the cleaning attendant was just amazing and made up for some of these downfalls. OK - the food - its all inclusive and is bound to get repetitive and I can deal with that however certain foods are meant to be hot and not served at room temp. This happened quite a bit and I would also warn people that some of the pay for options did not pan out either. I spent over $40 USD for a lobster and well all I can say - DONT - was extremely small and again room temp in some kinda gross butter substance. Anyhow - I had a great week - Air Canada was spot on except for the private transfer to the hotel - that was delayed 1 hour but both flights and luggage retrieval was great. The hotel gets a BIG YES for its people and its service and how clean and manicured it was - and gets a just OK for the rooms and some of the meal offerings. I would recommend this hotel for the people and the service but it needs some work R

Bahia Principe Explore Jamaica: Clean resort and great for kids!

Was nervous about the negative reviews about the hotel - yes the resort does need upgrades in the halls, elevators and rooms but our stay was 10/10. Great weather (no bugs at night), good food (you go there for the Jamaican food), amazing activities for the kids, amazing staff and very well maintained grounds (there were always crew power washing walls or floors). Make sure you download the app so you can always be in the know of events for the time you're there!

Bahia Principe Grand Bavaro: Great time

This was our first time in Bahia Principe Grand Bávaro! We were really surprised to see how beautiful this resort was. We liked our room, which was right by the pool and walking distance to the beach and to the lobby. Food was great, service was excellent, staff - very friendly and attentive. One thing about the beach ,- it was quite crowded, Beds were very close to each other and IT was a problem to find an umbrella or palapa. Otherwise everything was great, we’ll definitely come back

Bahia Principe Explore Punta Cana: Enjoyed our stay

Rooms are very dated but clean. We had key issues all week, eventually decided the issue was the door mechanism not the keys after many recoded keys would not work. This was incredibly annoying as the front desk is a very busy place most of day. Room was beside a service road, had no view, and was noisy with trucks all night long. Had already requested a room change which was a challenge and time consuming so we lived with the noise and the second room was very close to beach which was what we w [... read more]anted. The resort is large and there is lots to do, the trolley system is very good and you never had to wait long for a ride. Entertainment was actually quite decent and performers were often practicing through the day. Lots of little shops and things to do in the Village area. The food was very good in the buffet and the Beach House. The A la cartes were ok, tried the Italian, the Grill and the Teppanyaki. Can’t say enough of the staff, everyone was excellent and did all they could to make your stay the best it could be. I would try this resort again but would be very specific about room selection now knowing the lay out.

Bahia Principe Explore Jamaica: Bahia Jamaica

Big property that does many things well. Stayed there 15 years ago when it was near nee and the elevator did not work. 16 years latter now and the elevator serving building 23 did not work. It has at least doubled in size since the original stay. It is one of they few hotels of this size that does not provide a map to the room(many other guests were wandering around trying to either find their way to their room or back to their room. They need to do better. The food was good in every facility th [... read more]at we ate in. The beach bar ran out of frozen drinks the first hour on the beach (and many of the bars had the same issue). They put a lot of time and effort trying to sell you a “privilege “ club membership to get the treatment you should already get as a guest. They had many poll areas you couldn’t go to without the 25k membership. And no clear idea where it started and stopped in the pool area. Weather was great a lot of good staff just too bad they seem to think the quest to suck people into the expensive club was their focus

The Eurostars Grand Cayacoa: Beautiful Resort

Had a great week! Beautiful rooms and very clean. Very relaxing!! All staff at the restaurants were very attentive. Entertainment staff so friendly and very nice and welcoming. All staff very helpful. A lot of stairs but they would shuttle you back and forth if you needed it.

Bahia Principe Explore La Romana: Awesome but…

The Bahia Principe Grand La Romana resort was fantastic, we loved our stay. The beach is disappointing though and that was kind of a bummer for us. We spent the entire time at the pool as the beach kind of resembles Lake Ontario rather than the blue water white sand experience you expect in the Dominican. Everyone was saying La Romana has the best beaches but it turns out this specific resort is the only exception to that La Romana rule. There is apparently a nearby river which ruins the color o [... read more]f the water and makes it look like a lake. Everything else was great tho so if you don’t care for the beach this resort is great for a chill week away from work and city noise. Food was good, lots of choices, soups every day I tried them all I absolutely love soups, vegetables and fruits in grand variety. The resort is large enough not to feel crowded and small enough that everything is within a 5 mins walk. The entertainment team is fun and happy and they do t annoy and obligate you if you aren’t into playing their games and just want to hang out and watch others play. One bar at the beach, one bar at the pool and a bar at the lobby so plenty of alco spots. Rooms were ok, not super roomy but enough to do your minimum needs as you aren’t expected to spend much time in the room anyway. We liked being on the first floor as that gave us a nice backyard view to the resort and also another way to enter our room as the key rarely actually worked.

Bahia Principe Escape Ambar: A wonderful time

We had a fabulous time! The resort was beautiful and very well maintained. The food was always fantastic, but the best thing about the resort, in my opinion, was the staff. They were friendly, accommodating and went above and beyond! Shout out to Adelaida at the pool bar, Santa on the beach and Nelson. They were always happy to see us and happy to help!

Bahia Principe Explore Coba: Beautiful resort.

Bahia Principe Grand Coba is an excellent place to enjoy anice vacation, a very clean place and a sanctuary for wild animals. The food in the buffet is very varied and tasty, the bedrooms are very spacious and clean. The dinners in the different restaurants were delicious. The shows were phenomenal. The most fascinating is its peoples who kindly met our needs in a very profesional way. If God allows it, we can return with our children and grandchildren

Bahia Principe Escape Sian Ka'an: Nice hotel but I cancelled my March trip anyways.

Nice hotel, been here at least 10 times. butlers not pro-active, lots of new butlers with little concept of customer service. Coupon vouchers not honored. Constrution ( 1 to 2 shovels breaking rock in the distance from 7 am to 7 pm 6 days a week ) although not loud was constant. When your upstairs on the penthouse balcony, it was irritating. Bar service slow. 5-7pm afternoon bubly white wine with bite size food was nice but cheap. They called it champange. Shows ok, but no more. Buffet was good, [... read more] food signage was poor. Sign said chicken, it was fish. Most soups were very good. Alux and Mikado a la carte was very good. Ask for Silverlo at Alux and Edgar at Mikado. Tip them well ( 20 -25 dollars USD ) and see what happens next time you go. Beach was horrible, only rock everywhere ( elderly people beware, if you go, make sure you have good insurance ). Beach in front of Kay resturant was the best. You have to pay for food, not part of the resort but you can use the beach. Transportation directly to Kay beach availible every 50 minutes from Sian Ka'an. Once you get the right little cart, ask to picture the schdule. I was a black bahia member and was able to go eat at any place I wished. Akumal buffet very poor, tulum beach rest. was good, but long wait to get food. Drinks everywhere took time and weren't strong. Wine was ok. Hotel 100 kms from airport and 75 mins by bus. You have to leave the hotel at 8:30 am for a 2:40 pm flight. I was so disappointed with the butler service and construction that I cancelled my March 8 - 22th, 2023 trip. Paid $9600.00 CAN for 2 weeks in first class with Air Canada Vacation. They didn't mention anything about the construction. Nice going AC, how many couples did you scxxw over by not mentioning the construction. Even being a black member, I didn't get the room I asked for. (As a black member, I was suppose to get it.) All in all it's a very nice hotel but not worth what Air Canada is asking. DON'T FORGET ABOUT THE BEACH AND CONSTRUTION !!!

Bahia Principe Escape Aquamarine: The Good, The Bad, & The Ugly

Lets start with The Ugly, and there is only 1 but its huge. They WATERED the liquor down. At my age I know the taste and effect of it and I can say with authority is was about 50% (20% alcohol by volume) of what was stated on the label. I am primarily a beer/wine drinker so when I go 2 fisting it from noon till 10 and go back to my room sober that pretty much says it all. This was not the case last year when I was at the same resort and don't know why it was this year. The Bad - not much real [... read more]ly. A bit short staffed by my estimation. The Sports bar didn't open until 6:30 PM despite the Grapefruit League games playing at 2 PM (Jays) each day and there's enough Dominican representation on the team is should be a natural. Its also the only AC'd place you can get a drink during the day if you want out of the heat. The Good - Lots, awesome staff as always, any small issue with the room fixed immediately. The buffet was good with lots of options and different theme nights. Grounds and beach immaculate as always. I'd go back in a heartbeat but not if they are watering the alcohol.

Bahia Principe Explore El Portillo: A Little Piece of Heaven!

A wonderful week away. While the resort is smaller than some of the Bahia properties, it has everything you could want. Clean, comfortable rooms, and a well maintained property. The staff went out of their way to ensure our comfort. The A La Carte dining was superb. Sun, Swim and Relax!

Bahia Principe Escape Sian Ka'an: Lovely holiday

We waited a long time for the west jet bus when we left the airport. It was an hour after we got our luggage until the bus left. Our names were not on the list. They put us on a bus and added our names. We arrived at our resort around 8:30 pm and we ate right away as we were very hungry. Everyone and everything was lovely after that. Service great. Food great. Entertainment staff were amazing!! And weather was perfect. We had an amazing week!! We had no hot water one morning but th [... read more]ey fixed that right away!! When heading back to the airport we did not have to go on a bus again but a van picked us up right on time and got us to airport in plenty of time. We hope to go back with our family someday and stay at Akumal so we can enjoy the beach more. Great trip!! Thank you Wendy!!

Bahia Principe Escape Aquamarine: Our initial room was as far from the beach as could be possible. i am a senior with walking challenges. The second room we got backed on to the lot which served as a main supply road for which was noisy and lousy view of the industrial lot. Our third room had a better view bust was still a far distance from the beach. The mini bus setup helps somewhat but is dangerous with people walking amongst the vehicles day and night. This was our fourth stay at the hotel (Esmeralda was best). Based on our most recent stay it will be our last

Service was slow and lacked professionalism. Food was good but not great. Best feature of the hotel was the beach Beach towels were hogged by guests. Focus on letting guest reserve spots makes the lack of towels the point of discussion everyday. OVERALL Focus is on the Privilege Club. Regular guest are and after through

Bahia Principe Explore Coba: 1st time definetly not the last.

We had been going to Cuba for 35 years, things were sliding there so we thought we would try Mexico and this Resort Chain. The resort was amazing, the Staff, the food, the amenities everything would be 9 3/4 out of 10. The cost was twice as much as Cuba but well worth it. The grounds of the resort were beautiful and vey well kept. The rooms was great, we were in Building 4 nice n quiet and very very clean. The maid was fantastic. Beer, pop, and water were delivered every day for the mini b [... read more]ar. Food selection was off the charts excellent excellent excellent. Variety of foods served was great and diversified every day. Steam tables were always hot - cold trays were frosty. The grounds are huge so walking was great in the morning - you can use their inhouse shuttles around all 4 resorts but be aware that all-inclusive is only at Coba (one beach bar when at Tulum resort) - longest wait was 15 mins but other shuttle drivers were happy to take us. A la Carte restaurants- mixed reviews from our group of 6 - worst for all was Thali (Indian), best was Brazilian & LeGourmet. Mixed for Nikkei (fusion). As for Mexico, it was very safe don't believe everything you read. If you're up to no good (drunk, argumentative) that may be a different matter. We took the public transit (Collectivo) to Tulum ruins and did the tour ourselves there was 6 of us. Lots of National Guard presence so we always felt very safe. I would do Mexico again and this Resort. No second thoughts and I am a tough critic.