Iberostar Selection Ensenachos: Overall good stay

Just got back from our trip- highlight of our stay is the beach, immagine best beach ever and this one is better! Great service at the beach getting lounge chairs, drinks. Starfish sighting, snorkeling galore. Resort is outdated with minimal maintenance, you can see the resort and the country is recovering from shit downs, from training of personel to food options. Lack of food or choices of food was the biggest shocker for us. We been to Cuba a different resort many times one never goes there f [... read more]or good food. However basic fruit like mangos, bananas were missing. Limited quantities of deserts that were gone immediately. No fancy drinks, even things like white soda and sugary Pina colada were not there everyday. Eventually you get used to it and fresh fish (only 1 option) and rice were our go to. Once again shortages function of recovery. Report was clean - rooms were kept well. We could not get beach towels for 3 days (good thing we brought a few) as they were always iut of them. We would be back,

Iberostar Coral Esmeralda: Great resort!

Small beautiful resort ! Very nice beach . Impressive team from the gardener, servers up to general manager ( I met her at 6 am on the beach organizing beach chairs supplies when the hotel was full occupied) Excellent food and patisserie. I would return in a heartbeat!

Iberostar Selection Paraiso Lindo: Iberostar Lindo

The hotel grounds was great. Rooms were all close to main pool, wave pool, lazy river and the water park. The rooms were outdated and wished there were more options. Food was great but wished they had more options for kids. The entertainment crew was good for both kids and adults. If you like your rooms to be cold, need to ask hotel to override the AC controls. Set at 22 degrees C. Overall, great resort and lots to do but rooms needs to be updated.

Iberostar Coral Holguin: Amazing adults only side

We really loved the coral level of the iberostar holguin it was very clean and quiet great staff not so much when we visited the family part of the resort they had the ala carte and all the entertainment I would not recommend sending families there right now at this point we needed to use the washrooms there they were so dirty and that side was full of cuban people it’s like they don’t respect the hotel as well I met several people staying at our side of the hotel that have stayed at the n [... read more]eighbouring two hotels im holguin who were there in January for over 20 times and have said they were never go back there I think it’s a real big problem with letting them use there hotels there getting really run down now my husband met a man on the plane that stayed at playa pesquero resort the same week and said it was so bad there were feces in the pool I use to love that resort too all of u should be aware of what really going on there and not send people to there resorts if the situation remands like that I’m just so thankful that I picked the coral level otherwise this review would certainly reflect that I love cuba and I would hate to not go back there again but I’m hearing so much negative lately that I’ll probably be looking at other places to go from now on that’s sad to me I hope the resorts go back to how they were before this is a very honest review but it’s the truth what’s happening there thank you Marion Mallaley

Iberostar Selection Holguin: Iberostar Selection Holguin

This was the first tropical trip my wife and I took since being married. This resort was more than we expected. The food, the beaches, the pool, the staff, and the entertainment was absolutely amazing. I will definitely be going back next year.

Hotel Bella Costa: Miserable experience

First time in a Iberostar resort who didn’t pay attention to the needs of the clients. From no towels in the room from first day to the 5 day. Most of the days had to have my key reprogram several times. The constant lies from costumer relations managers saying they go fix and never happened. No phone on my third room. The comments on Spanish about me was not pleasant. Only stopped when they realize I was aware what they was saying. ( Portuguese background in here) No cola in most of the ba [... read more]res or restaurants. Coffee most of the days was short too.

Iberostar Coral Esmeralda: Not quite 5-star yet!

In terms of Covid, there were no issues and we were quite impressed that all staff, even the gardner working on his own, was masked at all times. They were more strict than we are in Ontario. In terms of the resort, being brand new, everything was nice and shiny but some construction mistakes or issues were seen after a bit of rain (flooding). Heard of some water problems and plumbing problems in some rooms, but we had none. Pool was disappointing as it grew algae every day and was very [... read more] small. The beach was typical for Cuba and why we go there, but was very unkept for a 5-star. Seaweed was raked but left in big piles you had to jump over to get to the ocean. Food was very good but the same every day and no fruit, shrimp, lobster, or black tea.

Iberostar Origin Playa Pilar: Fantastic Staff, Beach and Pools!

Our trip to Cayo Coco this April 2022 was great, staff all wear masks, guests are only asked to wear them around the buffets. Anybody planning to go to Cayo Coco for a family vacation, I would recommend!

Iberostar Selection Bavaro Suites: Loved the resort

We absolutely loved the resort. What we liked was the big open spaces, the open buffet and the whole layout The staff were always extremely helpful, the rooms were clean and well laid out and we would certainly go there again Our one criticism was the entertainment. There was no variety and it was so loud we went down to the beach area to avoid it

JOIA Bavaro by Iberostar: Great Place to Stay :)

Iberostar Grand Bavaro, for us, has been one of the best all inclusive Caribbean experiences in the recent years. The hotel is clean and is being continuously cleaned by staff members. Hand sanitizers are everywhere. Staff wearing masks at almost all times to ensure guests safety. The rooms are cleaned more than once a day. Rooms are modern and spacious. The food is consistently good. From the buffet experience (be it breakfast, lunch, or dinner) to the speciality restaurants, the food that is b [... read more]eing served is versatile and of good quality. We could not have asked for a better experience and if we come back to Punta Cana, Ibersator Grand Bavaro will still be our number 1 choice for the stay. Special thanks to Alby, Jose, Ruth who helped make our experience that much more better. We are truly grateful for every member of the staff who made our stay relaxing, joyful and memorable.

Iberostar Origin Daiquiri: The Best Resort

My husband & I have been to Cuba annually since 2015. With exception for the past 2 years. Of all the hotels we have visited, Iberostar is the best by far. Such a quaint resort and close to all amenities. Staff is awesome and accomodating. Food is plentiful. Must try the grilled Lobster. Highly recommend visiting Playa Pilar. Will definetly be coming back.

Iberostar Selection Paraiso Lindo: Great Hotel if you like walking

This place is beautiful. If you have scent allergies the check in/out can be hard as the lobby is horrible . Luckily the rest of the resort doesn’t smell like that. The pools are gorgeous ( If you don’t get a chair before 8 am you will not have one at the pool - beach is better) Food is good . However, if you are a diabetic there are not a lot of whole grain options ( they have gluten free items but as a diabetic that isn’t good to me . Entertainment is fun - some people are hard on the e [... read more]ntertainment but the shows are upbeat . You have to walk miles to get anywhere . The golf carts that drive up and down are great . We were not lucky enough to have a clean room daily . Dirty linen, shampoo etc not filled and 2nd day the door was left unlocked - no apology at all even though they checked the door lock to see that no one from our room had come in after the cleaner . The safe was broken and the guy came twice to fix it - not fixed . We tipped first 3 days then stopped . 4th day - no toilet paper in the room ! Luckily we had another room we could lock up our stuff . If we had not had that I would have been really upset . My other 2 friends rooms didn’t have same problems with cleaning . Take taxis to places instead of booked excursions. Drivers that consierge can take you anywhere and stay all day for a few hundred $ the entrance to Tulune for example is about $4 US . You can then go somewhere else same day . We went to a beach to snorkel .

Iberostar Coral Esmeralda: Best Resort In All Of Cuba

The room was immaculate and everything was brand new. Our swim up room was lovely and the service was excellent. Our pool attendant would come over and move our umbrella to maximize the shade on our deck for us. The a la carte restaurants were great and the buffet had a small but great selection. The wine wasn't great at the start of the week but they got a new shipment midweek and it was significantly better. The grounds were very clean and safe. The snack bar had hand made pizzas to order that [... read more] were great. The staff were friendly and helpful. The only two things I would say negative about our experience is that the resort is an a hour and fifteen minutes from the airport and there is nothing around it and it might be helpful to download google translate or know some basic Spanish as most staff spoke very little English so it made it more difficult to communicate. The beach had beautiful white sand and brilliant turquoise water. We really enjoyed our stay. Jason the chef at the beach BBQ was amazing it was a nice touch so you did not have to walk up to the resort for lunch.

Iberostar Origin Playa Alameda: very nice resort

the staff were so friendly and efficient and our room was always clean and fresh. The grounds were kept immaculate and although we didn't have a great variety of food there was plenty for people to choose from. there was no facecloths so suggest you bring your own....I loved my holiday in the sun on the beautiful beaches in Cuba. They were very cautious concerning Covid and we all felt very safe. Would definitely recommend this vacation resort!

Iberostar Origin Playa Alameda: Great Resort

The Hotel was well kept and clean. The first few days no wine was available only to purchase. Wine became available as it should be with an all inclusive and food improved significantly in our last few days. Great place for a reasonable price. Beach and Pool great. Staff all friendly and helpful.

Iberostar Selection Ensenachos: Best holte

I like to the holidays I love people where fover family and friends love the pool and the beach and the people too I will go back maybe next year I have no words to see bad the room was nice clean go back next year

Iberostar Origin Playa Alameda: A lovely resort. Magestic. Wonderful staff

The resort is gorgeous. The adults only is a blessing! I love kiddos, but I have to admit, not having the screaming and yelling was peaceful. Due to Covid the resort was lacking in supplies. There was no wine at meals, no choices of meats at the buffet. No pizza, fries or hot dogs at the the grill. Most of the ala cartes were closed and the beach grill was closed. The last 2 days of our stay the head office folks showed up and voila! Wine at meals, hot dogs and pizza! Drinks were served in prope [... read more]r glasses, beer in frosted beer mugs. We had ketchup and mayo in wee serving dishes. Drink service around the pool! Staff were pulling out chairs for the female guests! A facade put on for the head honchos no doubt, but those 2 days (our last) were quite nice. Too bad it's not a regular habit. And this may be a little thing, but the resort has beautiful fountains everywhere, but only one runs and then not everyday! The rooms are spacious, plenty of hot water, good pressure. Staff are very good. Don't exchange your money into pescos. They take canadian money. And this is odd. They don't accept US money but everything in the gift stores etc are priced in US dollars. All in all it was an enjoyable resort and vacation. I'd try a different place next time though!

Iberostar Origin Playa Alameda: Nice resort

The grounds are beautiful, the pool area was great , the rooms could use some work and the entertainment was good.The beach area was awesome. Covid rules were adhered and it felt safe. The food was not very good. The workers were amazing and very friendly and helpful. We were not told about all the events going on and found out about them to late

Iberostar Coral Esmeralda: Amazing Hotel and Staff

Amazing week!!! This resort was all and more than we could have wished for. We arrived April 8th to the 15th . The staff here are the best. The beach is awesome...like no other. The food was made right in front of you and they do a great job. Omelette, bacon and fresh homemade bread every morning. We were first met by Ariel Morales who could not do enough for us ❤from taking us to our beautiful room, to show us a beautiful evening sunset , to checking in on us every day and our splendid engl [... read more]ish conversations daily. We miss you already our friend. Dayanelis Coria Pardillo is beautiful. She is the entertainment and is fabulous at her job. She works very hard to get us visitors involved in the activities. Ismael Morgafo at the buffet goes above and beyond to help you out. He is very humble. Lali and Alfredo Manuel Sanchez Barroso will keep your Spanish coffee coming. They take real pride in their job. Freddie in maintenance..if you get the pleasure to meet him it will make you smile. These are just a few of staff that we had the pleasure to spend time with. Thank you all for all you do. And we can't forget Joseph...the entertainer. You are very talented my friend. We can't go without saying how amazing all the staff is at this resort. It was also a bonus treat to meet our fellow Nova Scotians on vacation. Thanks to all for a very relaxing and much needed vacation at this beautiful resort. If anyone is heading there soon Ariel could really use an agenda book (daily planner book) and pens. All supplies are greatly appreciated.

Iberostar Waves Dominicana: Beautiful resort

It is a Great Amazing clean and nice resort Perfect setup Beautiful pool Really nice beach Food was good Staff was nice The shows good be a litlle bit better But still ok The room was kept clean There was every day a Sunwing person