Crown Paradise Golden: Disappointment

Would like to say that we were disappointed in the resort. First of all . It was our anniversary , Had made mention of this to our travel agent, Nothing was done at all. No acknowledgment from management at the resort. We normally celebrate our anniversary in mexico. At various resorts. This was the first time that we were not acknowledged. It wouldn't of cost the hotel any more or less to acknowledge with a special dinner. Sorry Jenn, This never should of happened. Next they're we [... read more]re not a lot of resort nitetime activities. Yes I understand that September is a slow time, But come on they could of done more for people to be involved instead of walking and pacing the resort. Food was not good. Same things everyday. We chose to go out and eat outside of the resort, I think that all inclusive is not the best if you dont drink. Very disappointed in the time that we left for departure pickup at the hotel. We were out at noon from the room when they could of left us until at least 2:00 pm. I will never take a flight again that is not direct to and from. Its too long of a day.

Ocean Riviera Paradise: Great vacation

We were impressed by this resort. So clean and easy to get around. The pools are amazing and the grounds were so well kept. The food always fresh and great selection was so surprised by the quality and the preparation. We will return and thank our Trip Central agent Miranda Mawdsley for suggesting she knew exactly what we were looking for.

Hyatt Vivid Playa Del Carmen: Excellent Stay

Second trip here and won't be the last. Really good food. Top notch drinks. You can't beat the location. And the service....AAA+++. Cant wait to come back. All employees treat you like family. Out the door to 5th Ave. with all the shopping and nightlife you could ever need. Although don't be afraid to wander a few streets north and the side streets for more local fare.

Ocean Maya Royale: Nice resort but would not return.

The resort was small but nice. Very clean. Staff at the bar and in the restaurants friendly. Restaurants were a bit hit and miss. Did not like the buffet at all. Have traveled to Mexico many times and found the quality of the food to be poor in comparison to other resorts. The evening entertainment was good however during the day somewhat lacking. 2 days of our trip there was no entertainment staff at the pool at the all and non-existent at the beach for the entire trip. The beach area was small [... read more] but nice. We enjoyed our stay however I would not return this to resort.

Barcelo Maya Colonial: Amazing resort

The hotel was great !!! Customer service was amazing and the people are very kind and nice. My only issue was with agency, there were some bad communication regarding room. The agency didn't communicate the issue with the people in the room so it was an issue the day we came to the resort,but thanks to barcelo resort that manage to help and found a solution.

Finest Playa Mujeres by Excellence Group: Amazing Resort

This was hands down the best resort ever! Amazing people, amazing food. It was an amazing experience. The all inclusive package was incredible. It was safe and comfortable. I would go again in a heartbeat!

Royalton Hideaway Riviera Cancun: Beautiful Resort

The resort as soon as you pulled into the parking lot was beautiful, the view from the huge lobby over looking the ocean was breath taking. It was a very new and very modern updated resort with some many pools and some many restaurants. We stayed in the hideaway adults only section and paid extra for the diamond club package. I would highly recommend the diamond club package we never had any issues getting reservations for any of the restaruants we were seated right away, and the food was amaz [... read more]ing everywhere, including the buffet. The beach was beautiful with white sand beach and keep as clean as possible everyday. There wasn't any place in the resort we didn't love. It is a pricey resort but well worth the money, I will be back again.

Bahia Principe Explore Coba: Incredible Food!!!

The hotel is rustic and traditional. We went in Sept and it was rainy season so our room was flooded but we got a different room - no upgrade for our troubles but a complimentary spa session. There's no Wifi in the rooms and it's $50 USD per week. The food experience was 10/10. With resort food I just don't expect too much but I was extremely impressed! The resort is child friendly and there's good activity and food options for them as well. I would say the resort is more geared to families beca [... read more]use the night entertainment is few and far between. Everything closes at 11pm which is far too early in my opinion.

Barcelo Maya Colonial: Beautiful Resort

The resort was stunning! There was so much to and see. The buffets and a la carte restaurants were full of great selections and drinks. The staff are the friendliest people ever, always ready to help you in any need. The resort itself had a lot of activities to do, some inclusive while some were extra but it was all worthwhile. Will definitely be returning here again! Excellent for groups and families. I have no complaints at all. Thanks Barcelo for an amazing vacation!

Bahia Principe Escape Sian Ka'an: Great resort

Amazing resort. Amazing staff. Amazing food. Please note that this resort is adults only! No kids!! :) & its great for couples or a group of friends. The resort is perfect size and very accessible to all other Bahia's in the area. The beach, which is located 10 min away and the hotel provideds you with all transporstations required. Bussess come every 5 minutes & the ride to the beach and other resorts is super fun. The beach is phenomenal, cristal clear water and you get to swin with the fishes [... read more]!! I loved this resort and riviera maya.

Barcelo Maya Beach Resort: Worst Service Ever

We have traveled all over the Caribbean over the last 10 years. Unfortunately our experience at Barcelo Maya has been very disappointing. Hotel staff is very unpleasant and extremely unhelpful across the board starting from check-in desk to restaurants and bars. Both of our kids got sick with some kind of stomach bug. Wifi was limited to a certain location at a specific time of day. The water park is an extra cost (which explains why it is deserted). There were sharp objects in the pool and we w [... read more]itnessed two separate incidents of guests getting hurt. There is little shade at the beach and little shelter from the rain at the pools. There was an obvious offensive smell in the Caribe area of the resort for most of the week that we were there. Will never go back.

Bahia Principe Explore Coba: Somewhat disappointed

This resort is beautiful, well kept, has fantastic entertainment, and the food is very good. The service in the A la cart restraunts is fantastic. The down side is that the resort is extremely large and understaffed. In the buffet, it was almost impossible to get a coffee, and in the evening during the entertainment the service was slow and the waiters were abrupt and less then friendly,.also, it was labeled all exclusive but the safe was an extra $5. US a day, and the alcohol was cut off at 11 [... read more] pm. And if you wanted more it was at an additional cost. As I said a very large resort and understaffed, getting a transport from lobby to room was near impossible

Royal Hideaway Playacar: Relaxing and romantic resort

This resort is being completely renovated and is beautiful The resort is quiet and offers a very relaxing atmosphere Our assigned room was modern in appearance and kept clean. All services were great and the food was excellent. The sandy beach stretches for miles offering a enjoyable walk. A special thank you for Jairus Maus of tripcentral who offered excellent customer service. Perry and Karen Cort (Waterloo, Ontario)

Riu Flamingos: Review: RIU JALISCO RESORT

Grounds(outside): garden is well kept. Nice palms and other local flora. Grounds(inside): public spaces often had garbage flying about. Was surprised by this as it was not too busy. Lots of wet surfaces even when it hadn't rained. Pool: two pools, both shaped like a fidget spinner. One for kids. Other has swim up bar. Filters are not working well so there are lots of bugs in the water. Too much chlorine. Mildew. Needs more frequent cleanup. Loud dance music is not for me and you can't  [... read more]get away from it. Needs more shaded areas. Service: attentive and quick. Often their English skills were inadequate, but guests were 80% Mexican so I think that's appropriate. Food: excellent quality and selection. There were no a la carte restaurants during the week we were there despite proclamations otherwise. Annoying. 4 restaurants are actually just 4 buffets. The schedules posted on the door do not match the schedule given upon arrival and nobody cares. Ended up waiting for the doors to open in front of the main dining hall with a dozen other guests. Staff was unhelpful when we asked what time the restaurant would open. Nobody on staff knew or cared about schedules. Universal answer was "5 minutes" which had no bearing on reality. 25 minutes we all waited. Annoying. Housekeeping: fast and frequent. Free mini bar was always stocked. Room: standard size and came with the usual resort stuff. No desk unfortunately. Building: was surprised to see cracks in the walls. Tropical mildew from lack of air flow. Surprised at absent ceiling fans present everywhere else in Mexico. Transfer: typical annoying charter bus ride. Selling trapped guests on excursions, phone service, and tipping the driver. All on PA system with the volume turned way too high. It's included so can't complain too much. Entertainment: typical cheerleader-style activities where they try to get you involved and pumped up. People seemed not to mind the dance music blasting through the pool area all day, but it's not for me. Also, there were musical shows every evening. Our room faced inwards to the courtyard and reverberated with thumping base from these shows every evening until 11pm. Not cool. I feel that the RIU JALISCO is a decent resort but you should be prepared for loud music and flexible schedules. Good food and decent Beach. Proximity to town is 25 minute taxi ride. There were a lot of kids and infants. Lots. Adorable and fun, but messy and loud.

Barcelo Maya Caribe: Amazing resort

No complaints. This was an amazing resort. There's so much to do, swimming, in pools or at the beach, working out at the gym, playing basketball, mini putting, bowling, there's clubs for the nightlife, there's a sports bar to watch games, and soooo many drinks. I had a great time. The trip was too short. I look at forward to coming back.

Barcelo Maya Colonial: Fabtastic resort

The resort is equipped with high-quality facilities. It got the beach, the sunshine, the pools, the hammocks and everything. The services and the food are great too. I enjoyed my holiday here. Don't want to leave!

Barcelo Maya Colonial: Good resort

Food is amazing. Buffet and a la carte are both great. I'll recommend this resort based on food alone. The room could be better though. The ceiling in the bathroom is all patchy. The staff is pretty supportive. The beach is very nice.

Riu Santa Fe: Wonderful resort

Because of the storm Lydia I have the inspiration for only 2 days of my weeklong vacation. It was all very nice until the second day of the vacation when the storm started. The food was very delicious and in great abundance. The staff who cared for us were very friendly and entertained us all the time. My only point is that when it rains, water drips into the rooms.

Barcelo Maya Colonial: Great resort, food and most importantly... a good time!!

The Barceló Maya Colonial Beach was by far one of the best resorts I have ever visited. The food was awesome, there was always a large variety of food and freshly squeezed juices at the buffet. The a la cart restaurants exceeded my expectations, the food was so well done and the restaurants themselves were very nicely decorated to suite their theme. The restaurant called La Trattoria Ristorante Italiano was by far my favorite, the food was awesome and they had people with beautiful voices singi [... read more]ng in Italian, it really set the ambiance. I also really liked the Japanese Teppanyaki restaurant called Tokyo, our cook Carlos was great, he put on a good show and served up some delicious food; the deep fried ice cream at this place was to die for. The hotel itself was very well maintained and the staff were friendly. The beach was great, but my one critique would be that they should try and clean up some of the seaweed, this would make the beach perfect. Another part of this resort I loved was the Maya Mall, there was lots to do and their 24/h bar called Strikers was really fun and came in handy when we wanted late night munchies or drinks. All in all, I had a fabulous trip and would definitely recommend to friends and family or even go back myself!!

Iberostar Selection Playa Mita: A little tired

The grounds are beautiful but the rooms are looking a little tired. My bed had a definite sag in the mattress. Although their dedication to the environment with their no straw policy is admirable it doesn't really work for frozen drinks. Great service though but we did have some difficulties getting the amenities we ordered in our room after several moves - and a lost day - they finally got it right. Great resort for handicapped or limited mobility individuals.