Occidental Tucancun: Loved it!

- Resort was very clean - Staff were friendly - Beach is amazing - Dinner at a la carte restaurants were delicious - Resort was not overcrowded - Not much walking - Lunch buffet was not my favourite

Barcelo Maya Colonial: Great resort!

The resort was very well maintained, good food and pleasant staff. Even though sport club was well equipped, I would like to make a suggestion about the time slots for rental. I think the time should be increased from 1/2 to a full hour. Other than that all was good, and we had no time to be bored :)

Akumal Bay Beach and Spa Resort: Great Resort!

Awesome place. All the rooms face the ocean and even the furthest rooms are only 50m from the ocean. Great food and nice snorkeling. Saw sea turtles, squid, stingrays and parrot fish all just 20m off the shore. They even upgraded us to the penthouse suite when they found out we were on our honeymoon. Would definitely go again!

Riu Vallarta: super fun in Vallarta

just returned from Riu Vallarta. we went as 3 generation family -me ,my 70 years old mother and my 2 children, both in their 20 and we had a fantastic time from beginning up to the very end. The workers go out of their way to make sure everyone has a enjoyable time. Beach clean daily ,pools few times a day. Bartenders greet you with smile tip or no tip. If you too lazy to walk up to the bar there ilare plenty of waiters to serve you efficiently.Buffet serve great variety of food with a theme n [... read more]ights and for that reason I never even tried any a la carte restaurant.Entertainment crew super friendly and funny. shows amazing .Sunday's foam party at the pool EPIC. suoer fun for any ages..Rooms comfortable, fridge stocked every other day with pop, huge bottles of water and beers .Highly recommended for anybody young ,older ,with kids etc

Iberostar Selection Paraiso Lindo: Lots to do!!

Just came back from a week vacation at the Iberostar Paraiso Lindo. The resort was beautiful and felt luxurious. There were lots to do for our family (2 kids ages 5,7). We spent a lot of time going from lazy river, pool, wave pool and water playground. We also visited the lazy river at del mar. People working at the resort were very friendly and helpful. Never felt any pressure to tip.

Riu Flamingos: Great vacation spot for families!

I was quite nervous heading here after reading some of the reviews, but was pleasantly surprised! Overall the resort is well kept and clean. The grounds are kept in incredible shape. The rooms could use a little updating. I was definitely not thrilled by the open concept bathroom; neither was my 14 yr old son I might add! A door would have been a wonderful addition. Also, in the family rooms, I think a coffee maker would be much more useful than the copious amounts of alcohol. The rooms were [... read more] kept very clean, I wish I had caught our maids name, as she was wonderful! First time we haven't felt like we must lock everything in the safe. I left jewelry/electronics out without an issue. The food was definitely a high point for us. My kids and I have celiac disease, which requires us to eat a gluten free diet. My partner has many other food sensitivities. Chef Jose and Antonio made sure we always had many many options, and I can't express enough thanks! The waitstaff was always very friendly at dinner. Danny took great care of us, as well as a couple other servers. Unfortunately they were not so friendly at breakfast, often leaving us to find our own coffee, and other drinks, condiments, etc. The pools and beach were kept pretty clean. Unfortunately the beach was not what we were expecting, but I think we've become beach snobs along our travels. The water is not clear, sand is not soft. I was surprised by the hotel not accepting American money. Not that I blame them with the current relations with the US, but it was a surprise. If you're traveling from Canada, you do not need to exchange for American as everyone used to! They will exchange Canadian. We did the polaris razor excursion. It was a lot of fun, but they gouge tourists, and don't supply transportation to the excursion. Apparently something to do with a taxi union. Had I not already told the kids we'd be doing this excursion, I would have waited a until we went to a another destination. I wouldn't recommend doing excursions here, although fun, not worth the money or stress of cabbing. There were a lot of locals at this resort, something I've never experienced before. Definitely made things a little louder, and not as English friendly- which I know, I'm in a Spanish speaking country, I should expect there to be a language barrier, it's just never been to this extreme throughout our many travels.

Barcelo Maya Colonial: Beautiful Resort with lots to do

The resort was amazing! First of all, it actually looks like the pictures. The beach was beautiful and the pools are very large. The rooms were clean and the staff was helpful. Free wifi would be nice

Iberostar Waves Paraiso Beach: Great Family Get away !

Absolutely Stunning, well kept grounds and immaculate facilities. Truly felt spoiled with the surroundings and elegant look. Safety which was my number one priority was well structured to account for everyone on and off the resort. Very helpful staff. With the good I do have some suggestions to enhance the experience - Don't assume everyone knows Spanish allot of locals - Create walk ways for people so they are not always looking over there shoulders for golf carts flying by - The extra atte [... read more]ntion you get at the Buffets for Drinks needs to follow to all Bars, Lobby and swim up bars. - Although present and very delightful staff that brought you drinks while at pool side could be more diligent, I found we had to bulk order to accommodate for lengthy wait. By the beach it was next to no service. - Pet Peeve was refused drinks at another resort which is so accessible to anyone. If you are promoting segregation close the loop and don't make it accessible. I hate embarrassing situation to the point were you feel your not accepted. All in all my family of 5 had a memorable vacation for life and would return :)

Barcelo Maya Colonial: amazing resort

The resort was really nice; the resort was well maintaineddone and staff were very friendly and always helpful to assist. The food was good too. They had different meals everyday and also an a la carte dinner if you wanted to get away from buffet food every day

Hotel Marina El Cid Spa and Beach Resort: Entertaining

The entertainment was top notch , food was really good most of the times. I found the Mexican restaurant and seafood was not a favourite on my list. The drinks l felt were not high quality drinks, l felt if l asked for a Mia Tia l can honestly say it was never the same drink twice. The entertainment group were wondering and warm and very interactive. I was a little put off when l could not have food by the pool or brought out of the restaurant, l have never had that in any resort. My husband and [... read more] l are not big breakfast eaters so l always liked the option of getting something and bringing it back to the room. ( the room service for breakfast was very limited and not appealing). I enjoyed myself but would probably never go back only because l never go to the same place twice.

Blue Bay Grand Esmeralda: Good food!

This is a decent hotel. You will be acknowledged by staff and the bartenders are friendly and the wait staff will remember who you are and give you excellent service. Where it is lacking is the beach. There are a lot of rocks and a lot of debris and seaweed. The beach is quite narrow and hard to go for a relaxing swim when you have to cross a lot of big rocks to get to a sandy part. There are a lot of animals around the resort, at first I thought this was cute and then I saw some animals coming  [... read more]inside and hanging around the dining area and sneaking into the kitchen.

Grand Decameron Complex Bucerias Trademark: Not bad

Grounds were nice and clean but we didn't quite like the layout of the hotel. Staff was very friendly and accommodating. The restaurants were pretty good for all inclusive - buffets...could be better. The rooms were clean and they left a free bottle of water every day in the room. Safes cost extra money if you needed it. There were no mini fridges in the rooms :( they did have adults only swimming pools for those that wanted to get away from the hustle and bustle of the families with kids.

Tropicana Hotel: Good for the price, needs better internet

It's a nice little place. It's old, and the furniture and decor etc is not all that pretty but it's comfortable and has all the amenities. Friendly staff, a decent bar, decent food. Very few options for vegetarians though. And very limited options for breakfast. They definitely need to Invest in better internet service and have wifi in the rooms, front main entrance area, and the beach, Internet was a huge problem. Pros- great location, spacious rooms, beach facing with a balcony. Decen [... read more]t Pools and other aminities. Cons- Limited internet in the hotel, limited Food options, need to wear a band as a guest, that was not nice. Staff needs to pay more attention to Details for a more welcoming, comfortable Experience.

Maya Caribe Cancun: Nice resort

Pools were amazing as was the beach. Food was good and the a la carte restaurants were also good. It does not really mean much though when they advertise all the buffets you can go to when they all serve the same meals. It's the same for most if the a la carte restaurants as there was usually 2 of each type but once again it was the same menu at each one The mall connected to the hotel was nice as well and offered a good range of souvenirs and clothing which came in handy when we found out th [... read more]e a la carte restaurants insist the the men wear long pants to dinner. One note is that the $1000 credit per room is a waste of time as what it really means is they will discount certain purchases (room service, laundry, etc) by 25% and that goes to the $1000 credit. It's a nice resort, clean, well maintained and th staff was friendly. I would give it a 7/10

Ocean Coral Riviera Cancun: Great resort. Wonderful people but understaffed

Rooms: Good size rooms for families, comfortable bed, proper amount of towels provided, clean facilities. Restaurants: Adequate choice of restaurants. Things can get crowded at the A la Carte's if you get there a tad late and you will have to be patient to get in. Service is very good and they try and accommodate you as much as possible. Buffets also get crowded and servers get overwhelmed. As a result drinks may be served after you are done your meals. There is no way to get drinks on your o [... read more]wn. Food: There is plenty of variety to choose from whether it is at the buffet or the a la carte. The kids menu is limited as is the same across all restaurants. Pools: The hotel has 4 pools. There is something for everyone whether you like to party or enjoy some quiet. Beach: Great beach. Seaweed is a problem across the Mayan coast but it is very tolerable. Staff try and keep the beaches clean.

Dreams Aventuras Riviera Maya: Good resort

Staff very friendly and helpful. Resort clean rooms clean. Loved the small pool by the ocean-it was great for snorkelling Omelettes in the morning were great. Loved that you didn't have to reserve for the resteraunts

Sandos Caracol Nature Resort and Water Park: Wonderful vacation

My kids are already asking if we can go back next year! My 12, and 17-year olds had a great time there. The activities that were included such as animal keeper, snorkelling, bike tours, walking tours, just to name a few kept us busy for the week. You really did not have to leave the resort. Rooms were great-we stayed in a newly renovated Eco superior room which I would highly recommend. The beds were very comfy. Food was good. We liked the Japanese and the Italian restaurants but our favourite w [... read more]as the Steak and fish one. It was amazing.

Excellence Playa Mujeres: Magnificent place

First, I would like to begin saying that this was our first time in Mexico, however, we've been to plenty all-inclusive hotels before. Excellence Playa Mujeres completely blew our minds. Even though we found out about the existence of 'Excellence club' (VIP program that grants free beach bag and Bulgari toiletries) upon arrival, there was absolutely no difference in the way we were treated. We were greeted with the cold towel and a glass of champagne and check-in was super quick and we went to  [... read more]our room shortly after arrival. The area is really big, so if you are into hiking, you would have a plenty of routes without leaving the territory of a hotel. Grounds are well kept and very clean. Great variety of free activities. Plenty of restaurants, but we were not able to visit all of them, even though we did not go to the same restaurant for dinner twice. Front desk staff is extremely friendly, hospitable and helpful, especially Andres. Also, we were amazed, that staff were able to remember our names right away and were able to recall the names up until the end of our stay. There was only one minor issue. The way the washroom is placed is a great design idea, however, the semi-transparent door and absence of soundproofing are a poor aesthetical decision if you are staying with someone else. The sound waves bounce off the beautiful marble walls and propagate to the bedroom. Overall, great resort and wonderful staff, clean beach and lots of activities. Would recommend, 9.9/10!

Iberostar Selection Paraiso Maya Suites: Wonderful & Relaxing- Family of 3 - Two Adults, One Teenager

The resort was huge and there was lots to see and do. Our room was a good size and the housekeeping service excellent. We found that the majority of the staff were all very friendly and helpful. The pool was very large. Overall the facilities were kept very clean. The food was okay, not excellent or bad just okay. As a vegetarian it was slightly challenging but manageable. Meat eaters have tonnes of selection. The evening entertainment needs some improvement. Overall we had lots of [... read more] fun and enjoyed ourselves. The weather was fantastic.

Barcelo Maya Caribe: Excellent Resort!

Excellent resort ......if it weren't for the Dolphinarium. Very very sad that such a large resort chain refuses to become a World Class Leader in the tourism industry by not only going to great lengths to protect green sea turtles but also dolphins. Instead of a dolphinarium which continues the degradation in human intelligence in terms of environmentalism and the protection of animal species, why not provide demonstrations/shows teaching the Barcelo patrons about the land and aquatic species in [... read more] its' surrounding areas? The world is starting to take notice and become aware just look at the huge drop in attendance at SeaWorld thanks in part to the movie Blackfish. Its disgusting to see people waiting their turn to swim with a dolphin, the dolphins being forced daily to perform and behave in tremendously small pools. At the end of each day you will find all the dolphins lined up with their noses resting of the pool's edge facing the ocean which is only metres away. So very sad. Upon reading the Barcelo's in room informational booklet the espousing of how they are protecting the environment by only washing the sheets every third day. Really?! Dismantle the futile Dolphinariums, and watch the Barcelo resorts really stand out as World Class Leaders in the travel and tourism industry..... The above makes me so angry but I also very much need to mention about the dive company Dressels that is on site here. My husband and I have been to other Dressels many times before and each time we dove with them they have been wonderful but I have to impress upon you that this Dressels location is THE best one! The entire crew there, everyone from the managers to the equipment guys all are top notch! Our 11 year old son just completed his open water PADI certification there and WOW we/he treated like royalty and we felt like we were a part of a family. Nina was our son's dive instructor. She THE best dive instructor we've ever come across (my husband and I both have our advanced open water and have more than 10 years dive experience at many dive sites including Roatan, Cozumel, Cayman Brac, entire Yucatan peninsula and soon Curacao). Nina was extremely professional and knowledgeable and really related to kids well. We hope to one day be able to dive with her again! This Dressels was absolutely perfect for those wishing to get their open water certification - highly recommend! Even the building itself was very clean, open, huge cleaning tanks, boats very clean, boat crew amazing etc. etc. So the resort itself now. Its massive. There is an enclosed 'mall' to walk through with various touristy shops with a very small casino and a haunted house (?) which was weird. Your all inclusivity doesn't go very far as everything fun is extra $$$. The bowling alley, awesome, costs $15 per game for instance. Want to play pool? Ya that's also $15 per game. Don't even know what the haunted house cost. The only extra thing that we did was the Flowrider which my surfer/snowboarder husband and son wanted to try...and loved. That was $15 for an hour. We did not go on any outside excursions as we had gone before and again, all of these 'tours' are very Disney'esque' and very over-priced. The food everywhere we tried amongst all 3 hotels was amazing. So much food!! Our 4 a la cartes were: Spanish, Japanese, Seafood, Steak house. The only one that was just okay was the Spanish one but ALL were excellent!! Our favourite was the Japanese with the Tepanaki show. The rooms were okay, nothing fancy but clean and adequate (room fridge always fully stocked). We stayed in the Sahil section of the Caribe hotel. This was a perfect location because of its central location to everything and proximity to the dive shop which was our primary focus on this trip. Have to also mention the service and staff at this resort were all excellent; very friendly and very hard working. Would we go back? No. Never again will we stay at a place with a Dolphinarium which is extremely unfortunate because of how much we loved diving with this Dressels location.