The Fives Beach Hotel and Residences Playa Del Carmen: Good but not much fun
Service is great. However after 1 am its dead. Every bar is closed. Cant swim in the pool. No people outside. Great if you are looking for a quiet place. Not cool if you want parties. Close to lot of cool places. If you want to rent a car and go to places your self its nice.
Grand Decameron Complex Bucerias Trademark: Great cost effective Vacation!
The hotel was very well kept, and the employees worked tirelessly to keep it so. The rooms were clean and bug free, the A/C worked great, and showers had plenty of hot water. The only bad thing is you have to pay to use the safe which was odd that it wasn't included. The food was very good, we did not get sick at all. Only downside is that sometimes there was a lack of variety between buffets, and it was very frustrating to have to get up at 0730 to make reservations for a la carte meals. Tha [... read more]
Bahia Principe Explore Tulum: Beautiful resort, but way to many kids
July 16-26/2017 When we arrived we were put in a villa way out by the Dolphin pool. It was a long walk to everything. We asked for a room change since we were repeat customers, then put in Villa 12..... it was awesome!! View of pool and ocean. The pools are very warm this time of year and lots of families enjoying the pool , which made it difficult to have a quiet day. The worst was people .....from the US always trying to hoard in on your umbrella!!! They practically sat right beside you. We [... read more]
Excellence Playa Mujeres: Excellent food, service and pool; Lots of night-time and beach noise
FOOD (and service) ranged from absolute 5 stars to 3.5 stars in terms quality. Skip "Barcelona" and "Basmati" and your dining experience will be 5 stars all the way. Special mention to Rafael (French), Irving (The Grill), and Tracy (Tapas) and who wowed us with their calm professionalism and charming personalities. 95% of the staff were outstanding and made for the highlight of the resort - no easy task so major kudos to management. ROOMS were beautiful and spacious. Our garden/poolview room [... read more]
Secrets The Vine Cancun: Great Vacation
We really enjoyed our stay at Secrets the Vine, everything from the amazing staff and the modern property. The resort is geared towards couples and filled will activities from day until night. The entertainment staff was very fun and did a great job at keeping everyone busy at the pool. The beach was beautiful but can be a little rough at times but the 3 pools are a great alternative. If you are looking for an upscale and relaxing hotel I totally recommend Secrets the Vine.
Dreams Vallarta Bay Resort and Spa: Just okay
Did not like the food, very sub par. 3/4 of us got diarrhea. The hotel doesn't use straws for their drinks for environment purposes but a pina colada is not the same without a straw. The Explorer's kids club also told my children they had to leave 10 minutes before break time at 5pm. My kids were sitting alone in hotel for 10 minutes waiting for us outside of explorer's club. Wasn't impressed with that at all. Pool was very dirty too.
Occidental at Xcaret Destination: Great vacation at Occidental at Xcaret destination
This is our 2nd time at this resort in the last two years. The grounds were well maintained, as well as the pools, there were lots of leaves and berries in the pool some days, but there were 3 staff in the pool trying to clean it when we were there. I expect it is a big job to maintain the pool with all of the trees surrounding it. We upgraded our room to a suite in the Royal area as we were there celebrating our 5th anniversary. The suite was perfect and so big with ocean view and on a corn [... read more]
Selection Riviera Cancun: Great Resort!
Good service, friendly staff, clean room, nice pools and restaurants. Always offering to serve drinks and quick service. No pressure to purchase a time share or purchase the prestige plan. Short transfer from the airport. Enjoyed our stay.
Riu Tequila: Not worth it!
Where should this review start? This trip was myself and my elderly mother (her first time to Mexico, my third time, but never at Tequila). Two people and we only got one room key. We had the "garden view" room, the view was of a manhole and the street. The knob of the dresser fell off as soon as we got there. The blankets smelled mouldy. The alcohol in the room was watered down, one alcohol dispenser was broken. The buffet food was lacking, salad bowls had water at the bottom. When eating it, i [... read more]
El Dorado Royale: Phenomenal
This resort was absolutely amazing! Excellent food,excellent service, excellent entertainment, wonderful staff! I will definately be back in the near future!! We upgraded our room to a luxury swim up suit and it was incredible! Best decision ever!
Secrets Vallarta Bay: Perfect Week at Secrets!
Just returned from a week at Secrets in Puerto Vallarta. The resort was amazing from the minute we arrived until we left. Rooms were spacious, and always well stocked and cleaned. We spent our days in the pool or playing VB at the beach or activity pool. The waiters we very efficient and never let you get thirsty. We saw some of the shows every night and were impressed with the quality. We tried all of the restaurants with the exception of the Mexican. Our favorite was the Italian, follow [... read more]
Bahia Principe Explore Coba: Riviera Maya / Grand Bahia Principe Coba
Stayed at Grand Bahia Principe Coba for 7 days (all inclusive). There are 3 resorts connected together and you can use all the restaurants/facilities when you staying at any of them (Principe Akumal/Tulum/Coba). Good food, friendly staff. The only thing some people may not like is that resort is big, you will need to take the golf cart shuttle to get around if your room is on the far end of the resort.
Grand Decameron Complex Bucerias Trademark: Not what we were expecting
We booked a ocean front room The advertising said a king size bed or 2 double beds. We were not even asked what kind of room we wanted. The room we were given had a queen bed in it . We went down to ask for two double beds and was given a room with 2 beds. The air conditioning was not that strong . The shower even though just had cold water on still came out warm. Resort was clean and the staff worked hard. Food was bland It is a party place If you like noise and music Its the pl [... read more]
Grand Decameron Complex Bucerias Trademark: Nice resort
Overall the resort was great ! The rooms were well laid out and the cleaning staff were fantastic. The food on the other hand was a bit to be desired,poor quality .you might want to think of eating off the resort . The staff were great and helpful but had a low English vocabulary. The pools were clean and lots of seating .only one adult pool a distance from the beach the other pools were full of screaming children .no swim up bars .
Grand Decameron Complex Bucerias Trademark: I wouldn't stay again!
Rooms are not sound proof so you hear all noises of the night life. Air conditioning is poor. Pools close at 7 or 8. Unless you want to get up at 7 AM to make restaurant reservations your only option is buffet food. Found dead cockroaches outside our door 3 times. Staff are very friendly and helpful in buffets, bars, during check in and out as well as the conceirge services. Beach is clean and easily accessible. There are no elevators in most blocks so be prepared for the possibility of w [... read more]
Grand Decameron Complex Bucerias Trademark: Such a wonderful place
Honestly perfect place to go to relax. Food was delicious and staff was friendly would stay here again. They had 6 different pools to choose from and the shows were really entertaining. You could go bike riding or play tennis or just relax on the beach with a drink.
Sandos Playacar Beach Resort: Excellent family resort
PROS - beach was beautiful - food at buffet was fantastic - staff and service phenomenal - very attentive to detail (especially for wedding couple) - entertainment was different every night and very well orchestrated CONS - rooms are dated, had to be moved 2x (air condition was low, and huge tree obstruction on balcony) - resort was huge, front lobby to beach/pool was too far, very inconvienent - music at pool was poorly set up, and entertainment at beach was mediocore Overall, a v [... read more]
Blue Bay Grand Esmeralda: The Best Holiday We've Had
We loved the staff and their cheerful, respectful, and accommodating relationship with guests. The food was absolutely amazing! The only thing regarding food that we weren't too happy with was that men had to wear long pants should they want to go to one of the specialized restaurants. We find that the climate does not allow for such thing since it's too hot. The pools were constantly clean and great activities were being held by staff all the time, including food and snacks! The bars offered a [... read more]
Dreams Playa Mujeres Golf and Spa: Great service, great vacation!
This place is fantastic! The pools and beach are fabulous, the service is amazing. The sales people were very pushy, but cordial, except for Alejandra, she was evidently angry and short-tempered, she made me change my mind after I had already decided to join their VIP preferred club (UVC). We travel a lot, so I thought it would be a good deal, maybe not. As for waiters by the pool, Consuelo was absolutely exceptional, same with Manuel. Some waiters hold back on the booze and say they don't have [... read more]
Riu Palace Cabo San Lucas: Awesome and amazing vacation.
The level of cleanliness in the hotel was of the highest. The people in Los Cabos were very pleasant to interact with and the vendors were not pushy. The staff were very professional and courteous. Our room was amazing and the view of the ocean was spectacular.