Iberostar Selection Playa Mita: Love Iberostar Playa Mita

Loved our stay at this resort! Beautiful place with it's own private beach where you can swim in. Sunsets are spectacular to watch on the beach. Service was great and very helpful when we wanted to book day trips. Waiters are attentful and food was amazing especially the mexican cuisine! Im happy i booked our vacation at this resort and i would return.

Viva Azteca by Wyndham: Boring Resort

My husband and I stayed at the Wyndham Azteca resort this August. We quickly wished we went somewhere else. Although the staff gave excellent service, the resort itself had too many downfalls. First we were given the wrong room, then the toilet was broken. Next the shower handle broke off in my hand , the blow dryer holder fell off the wall, the power shorted out when my husband was ironing a shirt and i was blow drying my hair. The walls are so thin we could hear the conversations in the next  [... read more]room. The only air conditioning in the resort was in our room. The pool closed at 8 pm. There is no disco. No dancing. No nightlife. We were in bed every night at 9. The Tv had only 1 English channel. The only good thing was the excursions and staff. The hotel needs to be redone. And they need to hire someone to liven up the place. It was very relaxing because there was nothing to do. The pool was ok, but no swim up bar. The ocean was close and worth the visit.

Bahia Principe Explore Coba: Ok resort

All was fine but when we came to 5 star resort we got room with AC not working, fridge not working, safety box not working - broken. We got another room and after two days we had a fload in the room from AC. Did I regret going there? No, as we so many nice things on our trip. Would I go again? Never.

Occidental Costa Cancun: Wonderful resort with wonderful staff!!

We (the whole family )love this resort because everywhere you look, it's clean. Our room was a good size one, and was cleaned up everyday. The beach is a little bit small, but it doesn't get overcrowded; the water is so clear, it doesn't matter how many people are in it. But what really impressed us the most, are the staff and the people working in the restaurants, be it at the buffet or the a la carte. We would like to say thank you, to Jose at Claraboya restaurant, he made our dinner/lunch [... read more] there more interesting. He is very friendly & welcoming. The food in all the restaurants are delicious! I personally thank the Entertainment Staff also, for doing a great job, especially the aqua aerobics, and the Dance lessons at 4:00 pm, that I really enjoyed a lot, thanks to Brandon & company. The daily evening shows were also fantastic, they really worked hard to entertain the hotel guests. Thanks again, to all the staff at Occidental Resort Cancun, my family had a great time!

Grand Oasis Palm: Poor Resort

The Hotel needs to be updated..Food is not that great...Service was not bad...overall for the same amount of Money that we Spent i would stayed at 5 Star in Dominican Republic or down the strip in Cancun at the Beach Palace.....

Grand Sunset Princess: Large, Lively and Impeccable Grounds

If you enjoy a large and lively resort then this one is for you! There is always something to do from water activities, cultural tours like Tulum, Chichen Itza, beach dance lessons and games to evenings filled with live bands and performances and great evening shows. The demographics are pretty scattered, from young children to elderly from everywhere around the world. We found the majority were from the UK, US, Russia and Spain. My husband and I arrived a few days following Tropical Storm Fra [... read more]nklin so the ocean was unsettled. We asked staff members if the water is usually that sandy and covered in seaweed, but they said it's usually clear, it was caused by the high winds of the storm that lifted the ocean floor.That was true since a few days into our vacation the water did clear. Regardless, my husband and I were in the ocean every single day. As mentioned, the resort is large. It is long so the distance from the beach to the main lobby is about an 8 minute walk. We don't mind walking at all so it didn't bother us. There was a trolley that apparently came every ten minutes or so on the outer paths, but we never saw one and we didn't care to use it anyway. This resort offers a daily shuttle to Playa Del Carmen for 8USD round trip which drops you off directly downtown and the driver explains the pick up times and provides you with a small map to find the location. The service was incredible. My husband and I love Mexico because we find that the service, food and culture is the best. The staff was very organized and kept records of everything it seemed. We really liked the idea of offering a "Boxed Lunch." My husband and I departed at 6am so we asked front desk if the buffet would be open so early. They stated that the sports bar would be available with some breakfast foods and drinks, but they also offered the boxed lunch which is ordered at the reception the previous day and they have it ready for pick up the next morning. It apparently came with an apple, sandwich water from what he briefly described. It was a magnificent vacation and we would definitely recommend this resort.

Valentin Imperial Riviera Maya: Superb week

The hotel was top notch across the board. The grounds and pool were impeccable and the staff was extraordinary right across the board. The restaurants in particular were fantastic. xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

Hyatt Zilara Riviera Maya: FANTASTIC RESORT !!!

This hotel was absolutely fantastic it was my husbands birthday and they made it very special for him. Banner on door, balloons, champaign, cake etc. The food at all restaurants was delicious. Not too fussy on the employees in front lobby offering you breakfast at another resort to check it out. Ends up being a sales pitch for their club memberships! Didn't feel they where up front and tricked you into going to another secrets for their "pitch". Also took almost double the time they told yo [... read more]u. Rooms where very nice and clean, beds super comfortable. Will definately recommend this hotel to anyone. We will also be back.

Occidental at Xcaret Destination: awesome experience

Our family had an amazing time on this trip to Grand Xcaret, starting with the highly proffesional help of Robyn from tripcentral, all support and reminders, flight and hotel staff. Thank you Robyn and great people at Grand Xcaret! There were few small inconvenients during arrival (far suites between family members - fixed, room problems - fixed) but overal great people, very proffesional, polite and giving their best, unique hotel by design, atention to details, amenities, nature, events, fo [... read more]od and drink, everythin first class. Big thanks again and atrongly recommend it, specially families

Bahia Principe Explore Akumal: Outstanding Family Vacation!!!

Our family just came home from our vacation at Luxury Bahia Principe Akumal Resort. We all had a great time there. A big thank you to all the staff there, they are all so committed to their work. 2 thumbs up. My son enjoyed the Eco-Bahia walking tour. Very educational. We learned so much about the Mayan culture. Thank you to our tour guide. The must try restaurant is Don Pablo at Tulum.

Selection Riviera Cancun: Great Resort for a family vacation

Resort is beautiful, clean, friendly staff, lots of family activities. Kids enjoyed kids club and looked forward to going back. Food is excellent. Spa was excellent good RMT. Only negative on check in we did not get the ocean view room we booked. Only upon seeing our room we realized they give us the wrong room and had to go back to the main desk. They first told us only their honeymoon suites have ocean view . Eventually they upgraded us to a family suite with a partial ocean view. Another n [... read more]egative is the beach is covered with seaweed and staff is constantly cleaning. Understanding this is beyond human control. We stuck to the pool and did not swim in the ocean. Overall great experience.

Riu Tequila: Good value for your dollar

Overall the rooms were clean and the grounds were well kept. The food was very good. Only bad thing we weren't close to the beach. 5-7 minute walk. Over all it was a good place for a vacation. Staff was very kind and nice! Heard they're renovating and would love to see it when it's finished in 6 months.

Hacienda Buenaventura Hotel and Mexican Charm: Comy & Affordable

Nice little resort food was good and pool was nice rooms were average and beach club was nice but not alot of entertainment at night but not that expensive to grab a taxi into downtown areas and beaches which was a nice change of scenery from a week at the small resort it was nice to get out and see the authentic mexican culture the swim up bar at pool actually is not a swim up bar you actually have to get out of pool and walk a bit to the bar which was fine and pool was heated but was a very bu [... read more]sy resort full of small kids so not much relaxing but beach we thought we could escape to for a peaceful nap or whatever but again alot of people asking you to buy goods like every two minutes literally so again a public beach the resort isnt at beach area its 2-3 blocks away but free shuttle to beach so that was fine you get what you pay for and it was affordable and still had a nice vacation but might try a different resort next time as this was listed as a 4 star or more but we say more like a 3 or 3.5 star

Bahia Principe Escape Sian Ka'an: Very close to paradise

Probably the only bad thing to say was that I had to kill a medium size spider in my room. The hotel was advised. All the rest ALL the rest was just from another planet. Nothing is perfect but they work hard to get there.

Excellence Playa Mujeres: Perfection

Our stay at the Excellence Playa Mujeres is beyond our expectations. We knew going in that it was going to be nice but we didn’t realize how nice. Everything was pretty much perfect in my opinion. From check in, room, food, service, etc. We had a wonderful trip and could ask for anything more. We opted for the Plunge Pool room, and the decision was the right one. It was private, quiet and the pool was much larger than expected. The room was great. Clean, big and very comfortable. Fu [... read more]lly stocked mini bar, with booze, beer, snacks and refreshments. What I appreciated about this resort is bottled water isn’t in short supply. You don’t have ration out your water every day. It was nice to know you weren’t going to get dehydrated. Beach and pool were amazingly maintained. Staff went above and beyond to make sure you were cared for and the surrounding areas were clean and well presented. Our beach waiter was incredible. Very attentive and we were never without a drink. He even brought us fresh drinks when he saw that our drinks got a little warm. The drinks were very well prepared. From margaritas to pina coladas to a fresh cold beer. The local Tulum brand of beer being my favorite. The beach bar grill was delicious. Every day was a different theme, so the food didn’t get stagnant. It was fresh and they took precautions to keep everything cold/warm. Restaurants were a hit. We didn’t have a bad meal. We preferred the Indian and Mexican restaurants but had great meals at the French, Lobster House, and Barcelona. Breakfast is my favorite when Im on vacation and the Toscana buffet didn’t disappoint. Huge selection and well prepared. The Egg cook was the best. Having been to Cuba many times, I can tell you that Mexico, especially Excellence, blows them out of the water when it comes to food. I can’t praise this place enough. The fitness center with cold towels and fresh juice. The coffee/snack bar. The maintenance crew always looking to improve something. The cleaning staff making sure our room was spotless. The wait staff at all the restaurants. The front desk making sure we were doing ok. Everything was great and I cant see rating this less than 5 stars. We will be going back.

Blue Bay Grand Esmeralda: It was okay

The resort was okay. It was not my favourite considering the service was not that good. Our room got flooded and concierge nor management called to offer us an alternate room. This created alot if dissatisfaction for us as we attempted to followup with front desk more than 3 times. We finally got a new room after 4 attempts and negotation.

Wyndham Alltra Playa del Carmen: Amazing Vacation, Great Resort

The Service was outstanding and we loved everything about Gran Porto. The Room was perfect, the Staff was very friendly, the variety in the buffet was very good, location was right in the heart of Play Del Carmen.

Hyatt Zilara Riviera Maya: Simply Beautiful!

Nice resort, nice people, great dining. Definitely would go back! Made life long friends and enjoyed the multicultural atmosphere. Would recommend to someone looking for lots of rest and relaxation in style.

Grand Palladium Vallarta: Nice Resort

Great location, lots of activities for kids, service was good. Rooms could have been better. Pools were good. Liked the kids pool and mini club. Also liked the mini zoo at the resort. Food was okay...

Hyatt Vivid Playa Del Carmen: Fantastic Resort !

This hotel was great ! The service was excellent. The food at the restaurants was top notch. The Asiana restaurant was lack luster. The Asiana is the restaurant across from the hotel. The server was rude and inattentive. The restaurant wasn't busy and we had to remind him 3 times about something we ordered The Spa was wonderful. Miriam was my masseuse and she was exceptional. And room service was a big plus. There were many options to choose from and we took advantage of it many times during [... read more] our stay. Our pool server was Prudencia. She was friendly and very attentive.