Krystal Grand Puerto Vallarta: Nice resort.

Nice quiet location on the beach, closed to marine and city center. The building's design is modern and comfortable. The property inside and outside of hotel keeps clean. Our room cleaned daily with no complains about. The meal is good. The staff polite and tried them best.

Bahia Principe Explore Akumal: Riveria Maya Bahia Principe Akumal

The rooms were very nice and kept very clean. Staff was wonderful, and helpful. Beach was nice but very shallow. Nice pools but need more umbrellas. Food was good and other restaurants also good. Very large complex but many trolleys to take everywhere. Definitely best to stay in resort by beach.

Valentin Imperial Riviera Maya: Incredible stay and a memorable place

The moment we arrived we were treated exceptionally well by friendly and helpful staff. We had a beautiful room, the beach area was gorgeous and pools were clean with lots of entertainment and activities throughout the day. Delicious and plentiful meals at each of the restaurants, and delightful drinks of the day! We cannot wait to return!

Barcelo Maya Colonial: Nice family resort

PROS: -Great layout with a smart design idea to cover path walks from buildings to restaurants/theater. No need to worry about rain or too much sun. -Never short of a natural shade or lounges on the beach. -Clean resort, well maintained. Clean, spacious room, nothing extraordinary. Unfortunately on the ground level very smelly :-( -Nice for snorkeling CONS: -Can't say the food is bad, but not great definitely for this resort level. More grilled fish would be good. Better organized [... read more] restaurant with a clear sign where to look for certain food. -Many additional costs for all inclusive resort (bowling, surf ride, pirate island...) -The beach is short if you like long walk on the sand. -The Dolphinarium is so expensive (the 80$ US just to pet dolphin), it is shame to earn so much money on poor animals)

Bahia Principe Escape Sian Ka'an: Excellent resort

Stayed at Bahia Principe Sian Ka'an July 2nd to 9th 2017. The adult only is awesome. Great service from Alberto, the butler assigned to us. Food was really good everywhere we went, from buffet to Cenote restaurant to all the a la carte we did. Grounds are really good; some repainting ongoing which is necessary in this climate. Staff are polite and friendly. Check in and out was painless and fast.

Grand Decameron Complex Bucerias Trademark: Look Elsehwere! Trust me.

Average hotel at best. Far from a 4 star rating. Food was underwhelming; both bad in terms of selection and quality. Rooms were very uncomfortable, dated, and the washrooms in particular were very ghetto. No safe unless you pay $3 USD per day. No fridge/bar in the room. Lots of mold and bugs in the rooms. Pools were dirty. Locals conquered the resort. Security is questionable since anybody can enter the resort without question. Shows and entertainment were putrid. Beach is filled with [... read more] little rocks and its very uncomfortable unlike the rest of the beach at the other resorts. Overall, this is a very bad resort unless you get an insane deal and budget is your issue. I strongly recommend to look elsewhere. I spoke to many tourists on the resort and everyone felt the exact same way.

Dreams Puerto Morelos Resort and Spa: A true 5 star

Amazing service, great food, perfect layout, loved the pools- will definitely go back. Top shelf drinks, never had to wait for a table. Plenty of restaurant choices, service by the pool and beach never kept us waiting.

Dreams Puerto Morelos Resort and Spa: Do not be mislead

Our stay at Secrets Silversands in the riviera maya was a very relaxing vacation. For us personally, the cons outweigh the pros. The resort itself was very nice, our room was very luxurious and the staff was always friendly and service was very good. Although, we were very disappointed when we arrived on the beach, we were not informed about the coral reef along our beach, not to mention the amount of seaweed washing up along the shore every morning. We were not able to enjoy the ocean since eve [... read more]ry step we took was on a rock. We were preferred club members at the resort and the one side of the beach was for preferred members only. As we made our way over, we stopped to look at each other and said "that's it"!!! This side of the beach was much to my disappointment. My fiance and I payed alot for this vacation and the ocean is the one thing we love about getting away. The food was just okay, again, for the price of this trip, it did not meet our expectations. By the end of the night we like to grab a few drinks and head to the disco, to our disappointment, this resort did not have one. They had a lounge area with a live band playing mellow music and at 11:30 pm they had a DJ who played at the sports bar but did not consider it the disco, nor did anyone show up EVER! We thought this resort is geared towards older adults, retired couples or anyone who is looking to relax all day and night. Overall it was a VERY relaxing vacation.

The Fives Beach Hotel and Residences Playa Del Carmen: Great Vacation

Just returned from an amazing vacation at Azul Fives Resort. Grounds are beautiful andvwell maintained. Rooms are spacious. Some are older but still well updated. Pools are incredible and extremely clean. Beach is beautiful with good swimming area. Chairs around beach and pool are plentiful. My only comment is the cabanas should be available and free to all guests. This is the first 5 star resort that didnt have cabanas available to everyone. Food was amazing. Restaurants were availab [... read more]le to all and unlimited. We went to them all and loved every one. Staff were all friendly and there to please!!! Gym was small for the size of the resort and could use updating. Yoga on the pier was awesome!!! Loved our stay and will definately recommend this resort to others.

Sun Palace Hotel: Good Resort

Pushy at start to sell you more excursions and go for a presentation on other properties they own. Food not bad. Rooms not bad. Excellent location. Excellent staff. Shows not bad. However the variety of food on this resort is not as much as others. No open buffets for dinner which kinda sucks.

Grand Decameron Complex Bucerias Trademark: Would not go back

I was at the royal decameron 2 years ago and had an amazing time this time was horrible.. the ceiling leaked from the upstairs toilet.. the complained several times asked for another room nothing was done.. the toilet back up.. nothing was done .. asked for water and towel took over 1 hour to get .. service sucked.. not impressed for price I paid

Secrets Playa Mujeres: Wonderful resort

A beautiful room and ocean view welcomed us. The hotel including a golf course was very well maintained. The only problem was bed sheets and pillow cases; they smelled strange, maybe because of th water washed with? Food was excellent. Staff was very helpful to arrange our requests and very professional. I'd like to come back again!

Blue Bay Grand Esmeralda: Blue Bay exceeded all expectations

Arrived with my my wife and 2 kids and could not have been more pleased from drop off to pickup! Rooms were fantastic between a split 2 rooms with 2 showers for the 4 of us I have no complaints. Rooms were always turned down to perfection and hotel maids always asked if anything additional was required (water...beer etc...) All the buffets which we leaned towards always had something for the fussiest in our clan and all left with tummies full with great desserts. We have been to Mexico 5 times a [... read more]nd Blue Bay ranks #1 to our family. We are a very active family and were impressed by all the poolside activities along with nightly activities after dinner. The beech volleyball court was played on continuously and we always seemed to get great 6 on 6 matches going.... FANTASTIC resort that we will visit again in the near future !

Barcelo Maya Colonial: Great resort!

Absolutely a fantastic resort that I recommend to everyone! Great food, good service, nice beach (even with some occasional rocks). THe restaurant a la carte are on high demands so book them upon your day of arrival. We were able to book 5 out of 7 restaurants since we stayed for 10 days. We tried the Italian, Steak House, Mexican, Japanese and Sea Food. You've got to try the Japanese for sure. The sesame sauce is great and the show is A MUST! Please be advise that the resort is 80 minutes aw [... read more]ay from the airport, but it is still worth it! My family and I were sad to leave after ten great days! Daniel and Family!

Buenaventura Grand Hotel and Great Moments: Great location

Good: Great location - beachfront and only 10 minutes walk to Malecom. Very friendly and sweet staff. Grounds were cleaned constantly. Average: Food good but not great. Mainly Mexican dishes. Rooms clean but outdated (especially bathrooms), it is old hotel and needs rooms renovation. AC is also old. Bad: Major construction in the middle of the hotel, very noisy going through the whole day. Some rooms are more noisy than others. We were relocated 3rd night to more quiet rm. If you are look [... read more]ing for the Organic food, there is not any selection! They try to get you to their presentation for the Hotel Club Vacation. If you agree, you get free city tour and massage but you will also waste several hrs and get the hard sell. In summary, good value for the Money (we got it at discounted cost).

Ocean Riviera Paradise: Keep Looking – better resorts out there

My husband and I just returned from the Ocean Riviera Paradise. We stayed there June 24–July 1, 2017. It was his first time in Mexico, and what a disappointment. Ocean RP is a new resort that just opened in December 2016, and it is obvious that they don't have all of the "kinks" worked out yet. I don't even know where to begin with my frustrations...from being left behind on day excursions (twice!!! – and the guy lied, leaving a "no show" slip with a time into the future! We're still await [... read more]ing our $263 CDN refund from Cancun Adventures) booked through the hotel lobby; to the 1300 people that checked in (making getting a drink or any personalized attention whatsoever impossible) two days before we left (part of the Dream Vacations pyramid marketing group); to opening the adult pool to local teens aged 13-20 (bunches of them, to the point that the pool was floating with balloon bits, straws, empty cups, and a slick of tanning solution). We couldn't get a pool chair (had to share one) and the swim-up bartenders were squeegeeing the same filthy water from the bar surface (yes, girls gone wild was taking place) down onto their working surface, into the ice and the limes used in our drinks. Forget about top shelf liquor – unless you're "Privileged", which, by the way, they assign you a "concierge" when you check in who tries to get you to attend a breakfast meeting with her in exchange for a $100 voucher to be used in the hotel amenities (like the spa). Ours even took it upon herself to send a wake-up call to our room at 8 a.m. our first full day of vacation. Can you believe that? Constant pestering led us to have to duck behind trees and into buildings to avoid her throughout the remainder of our vacation. The day trip excursion people are everywhere too. They are all doing battle with each other for your business and some are with the hotel, others are not. Very confusing. Oh, and the prices at the gif shop are outrageous. $12 US for a medium sized bag of cheezies. Their glassware and other souvenirs are 3x what you can find them in town (Playa) for. And the prices magically change when more people arrive. The hotel is also open to local merchants who walk the beach constantly, peddling their wares. My husband and I both got sick at Ocean RP – likely from the pool water in our drinks, although I was happy to lay in my room and wish the days away at that point, at least they get HBO. I literally cried with relief as I boarded the plane to come home to Toronto. This vacation was my twenty-seventh all-inclusive trip (with the majority of those trips having been purchased through TripCentral) and my tenth time to Mexico. I will NEVER return to this resort, or recommend this resort to my friends. I will however continue to book with TripCentral. Although this resort is listed as a 5 Star, I would say it is more like a 3. The property is nice, but you can't get into the ocean (filled with seaweed and you have to cross over sharp rocks), and the pools are very busy. A lot of children at this resort too. We were also only given one room key which is inconvenient, (note: we also got locked out of our room once too, as they had set our check-out day a day too early) and they had run out of towel cards too (but they gave us some towels anyway). The room was nicely decorated but very musty and because the air conditioning didn't vent to the outside, the sheets were wet. Wet! Our luggage weighed 5 lbs. more on the way back because nothing would dry. The resort is also 2 miles from the lobby to the beach. So get ready to walk, and walk a lot! Because the hotel is so new, there are no mature trees along this path, and by the time you got where you were going you were already burned (mind you we did decide to go to Mexico in June, where the average daily temperature is 42 degrees celsius). Two last things – the resort must have some sort of deal going with Coco Bongo, as their reps. are everywhere, and run the entertainment – all propaganda to get you to go to their nightclub. And finally, there is bizarre music piped throughout the resort which you can hear at all times, unless the Coco Bongo people are drowning it out. Very spacey. I think the intention was elegance, but they missed the mark with that one too. To summarize, I'm really sad that our vacation was a bust. We work really hard every year to go away, and I hated this trip. On a brighter side, the grass isn't always greener, and sometimes staying home – controlling what you are fed and get to drink – is a better time.

Grand Decameron Complex Bucerias Trademark: Good Time

Beautiful grounds. We requested a main floor room near the adults only pool and in general the staff did a really good job in keeping kids out. Part of our entertainment for the day was sitting on our little patio watching kids jumping into the pool as soon as the lifeguard's back was turned. Weather in June is around 32 and muggy, great for swimming in the ocean.Room was clean.A\C worked well. Food is quite good with lots of variety from 2 buffets and 5 specialty restaurants.Staff are always  [... read more]friendly and helpful.Only downside is I resent having to rent a key to the in- room safe. All in all, we were quite happy with our stay at the Royal Decameron

Occidental at Xcaret Destination: Beautiful and Clean Resort

We booked this resort for our honeymoon and were very pleased with the layout and cleanliness. The staff were always friendly and the food was very good. Beautiful pools and beach and we never had to reserve lounge chairs as happens at other resorts. That was so refreshing! Our room was nice and cool and always well maintained by housekeeping although it would have been nice to have more than just 2 beers stocked in our fridge. The entertainment staff could have used some help on their chore [... read more]ography and should have had some interaction with the guests outside of the hour of their show. It also would have been good to have a schedule of activities. I found it hard to figure out what was going on around the resort during the day if I wanted to get involved. Otherwise, I would definitely recommend this resort and we will definitely be booking again!

Grand Sirenis Mayan Beach: Wonderful Family Trip in May/17!!

Our family loved the Grand Sirenis Mayan Beach! The rooms were perfect for our family - spacious and clean! We loved the garden view. We also enjoyed the grounds. There were lots of animals to see every day! We are beach people so we spent most of our time at the beach! It is awesome! There are tons of pallapas on the beach so there is always shade and the snorkling is wonderful! We swam with turtles right off the shore and we swam with tons of fish! We also took advantage of the dolphi [... read more]n experience on site! My daughter (11) loved it and wanted to do it again! The food was good - we were never hungry. Our favourite restaurant was the Italian restaurant. We are planning on a return visit in November! We are very excited to head back to this resort!

Platinum Yucatan Princess: Fabulous

Wonderful hotel. Great service. I don't not even one complain. My husband and I love it. 👍👍👍. The food is amazing. People are very helpful and hospitality. We went to celebrate our 15 wedding anniversary.