Riu Flamingos: Awesome Resort ... above my expectation!

Greeted warmly by smiling staff, the Riu Jalisco Resort was a memorable, entertaining & relaxing one week holiday. My first all inclusive vacation was an excellent choice. The grounds, pools, food & service were exceptional!

Las Palmas by the Sea: Run

Worst all inclusive ever, food was awful, locals weren't even eating it, the crows were though..they sat on top of the salad and ate away...rinsed glasses in tap water and restacked them, didn't even wash them. We were scared to even have a cup of coffee. Trip central and air transat should both be so embarrassed to be a part of this place...however, air transat rep was awesome...we were moved to The Marival, a five star not a one star..and it was fabulous. Don't go to las palmas, ever....

Crown Paradise Club Cancun: Like a man made paradise

This hotel resort is really amazing, everything you need is there, and most of all, you won't get hungry even in the middle of the night. Their service staffs are courteous, and if you encountered a little problem inside the room, they will send people to fix it right away. Their nightly shows were really entertaining. Thumbs up to Crown Paradise Resort Club. 👍👍👍

Hyatt Zilara Cancun: Fabulous 10 day stay at Hyatt Zilara Cancun

This was my first time in Mexico and had an amazing holiday. The resort exceeded my expectation and felt so welcomed by all of the incredible staff. Great food and exceptional hospitality. Special thanks for Andres in Guest Services for extending a warm welcome and making me feel comfortable with excursion recommendations. I would also extend special praises to all of the staff with a sincere thanks to Fernando, Kenny and all the boys at the bar for their professional and exceptional hospit [... read more]ality. Thank you to all the Hyatt Zilara team for an unforgettable and wonderful vacation experience. Cons: air conditioning in the guest rooms 72-73 on the thermostat was warmer than I would have preferred. Other guests shared this same feedback. I reported this to the front desk and manager on duty but nothing was done and no follow-up. Ceiling fans above beds helped but were noisy. King bed in luxury oceanfront suite was uncomfortable. Several guests shared this same comment. Hopefully the Hyatt will be getting some new beds and fix the A/C so their guests can enjoy a good night sleep.

Crown Paradise Club Cancun: Family-oriented resort

Our group of 2 families really enjoyed our vacation at Crown Paradise. The food was great at the buffet and also at the ala carte dining. The activities everyday were well organized and the staff were amazing in their organization and how they managed to encourage guests to participate. The beach was great. The pools were always well kept. I highly recommend this resort.

Ocean Riviera Paradise: Amazing New Resort

First of all Miranda with Tripcentral.ca was an amazing consultant. This resort was amazing. Our first all inclusive. Adults only section but fam friendly. Amazing staff and service. Go and enjoy.

Riu Caribe Cancun: Great vacation!

Amazing food, nice resort, room had everything we needed and was kept clean daily. Staff was friendly and helpful. Daytime entertainment wasn't bad. The night time entertainment needs work. Nothing to do after 11pm on the resort. Would be nice if the resort had a mini club at night for people to be able to continue having fun.

El Dorado Seaside Suites: Great honeymoon resort!

The resort was beautiful! The food was even better! It was a great place for our honeymoon, a party in the pool and laid back at the beach. There was one bartender that really stood out at the big swing bar. He danced and sang all night long and kept you entertained. I loved the swing bar! However there was another smaller swing bar and one of the bartenders could get you drunk in two drinks and had a terrible attitude when you asked him to put less alcohol in... we avoided him! The other staff  [... read more]was great! Very friendly and they are all hard workers! The room and the view was beautiful. My only complaint would ve that the room service was either cold or the person in the kitchen had no idea how to make things... there was only 1 time where it was warm. The beach could also be a bit bigger but everything else madr up for it. We would definitely go again

Ocean Coral Riviera Cancun: Fantastic Resort with a Teeny Tiny Bit of Beach Problems

Ocean Coral & Turquesa is a beautiful resort and their staff are very polite and approachable. The food was absolutely phenomenal (Blue Moon Restaurant in particular) and provides many options for individuals with dietary restrictions/preferences. They even give their guests a card which marks which restriction/preference they have and the guest presents this when they eat so the kitchen staff will accommodate their preference/restriction. The pools were great, minus the fact that they got v [... read more]ery warm by the end of the day which is understandable, because the sun and all the bodies swimming in it. Unfortunately, by no fault of it's own, the resort's beach (as well as many others along the same coastline) are experiencing an issue with seaweed. Most days there would be large mounds of seaweed washed up on shore and entering the water was uncomfortable because it would either be floating in the water or you would step on it. With that said, the resort is very good at controlling the seaweed problem by having members of their staff tasked at cleaning the beaches each day. The larger issue with the seaweed is that as less people use the beaches, the pools get crowded quite quickly. Make sure you get to them early if you want decent chairs. The room was great and very cool (thank you, air conditioning). The only issue we experienced with our room was that the water temperature from the shower was inconsistent so it was hard to have a shower without adjusting the temperature several times. Additionally, there was no door to our bathroom, just a curtain which although stylish and romantic, for those individuals who may enjoy more privacy in the bathroom this may prove to be a bit uncomfortable. Overall, our vacation was fantastic and despite the very minor issues which we encountered, we would definitely recommend the resort to friends/family. Ps. they have a wonderful entertainment team who are very engaging and fun and their dancers are absolutely phenomenal!

The Fives Beach Hotel and Residences Playa Del Carmen: Good but not much fun

Service is great. However after 1 am its dead. Every bar is closed. Cant swim in the pool. No people outside. Great if you are looking for a quiet place. Not cool if you want parties. Close to lot of cool places. If you want to rent a car and go to places your self its nice.

Grand Decameron Complex Bucerias Trademark: Great cost effective Vacation!

The hotel was very well kept, and the employees worked tirelessly to keep it so. The rooms were clean and bug free, the A/C worked great, and showers had plenty of hot water. The only bad thing is you have to pay to use the safe which was odd that it wasn't included. The food was very good, we did not get sick at all. Only downside is that sometimes there was a lack of variety between buffets, and it was very frustrating to have to get up at 0730 to make reservations for a la carte meals. Tha [... read more]t being said the a la carte restaurants were very good, we especially enjoyed the piccolo and mexicano. Pools were very nice they did sometimes have plants and other debris in the pools, however we did have multiple thunder storms when we stayed. The adult pool was mostly very quiet and relaxing save for the odd group of roudy 18/19 year olds. The events on site were enough to keep us busy with activities when we wanted to be, and the nightly shows were lots of fun even though they were mostly in Spanish. We never used the onsite spa as it was 550 pesos for a massage, and you could get one along the beach for 200. Lots of amenities close by outside the resort: an OXXO and Chedraui just up the hill had everything you could ever want. Also the flea market in Bucerias is only a 25min walk along the beach, and a lot of fun if your looking for souvenirs. Overall this trip was great value and we thoroughly enjoyed ourselves.

Bahia Principe Explore Tulum: Beautiful resort, but way to many kids

July 16-26/2017 When we arrived we were put in a villa way out by the Dolphin pool. It was a long walk to everything. We asked for a room change since we were repeat customers, then put in Villa 12..... it was awesome!! View of pool and ocean. The pools are very warm this time of year and lots of families enjoying the pool , which made it difficult to have a quiet day. The worst was people .....from the US always trying to hoard in on your umbrella!!! They practically sat right beside you. We  [... read more]had to ask a few times for people to back up. The food was absolutely the best I have ever had at an all inclusive. We did 1 a la carte and it was good. Service in the buffet was top notch due to a wonderful young man named Gama. He lead us to the air conditioned section everyday. The bar service at the main beach was hit and miss, some bar tenders where grouchy and rude. They work very hard having many things to do, but if you can't be nice under pressure get a different job. Would we go back...... only to the adults only section.

Excellence Playa Mujeres: Excellent food, service and pool; Lots of night-time and beach noise

FOOD (and service) ranged from absolute 5 stars to 3.5 stars in terms quality. Skip "Barcelona" and "Basmati" and your dining experience will be 5 stars all the way. Special mention to Rafael (French), Irving (The Grill), and Tracy (Tapas) and who wowed us with their calm professionalism and charming personalities. 95% of the staff were outstanding and made for the highlight of the resort - no easy task so major kudos to management. ROOMS were beautiful and spacious. Our garden/poolview room  [... read more]had a nice balcony and jacuzzi. Issue with the 7th block buildings is definitely the noise level that comes from the entertainment - Impossible to go to bed before 11pm as the very loud music would end at 10:45pm every night and sometimes the party would go on after. Guests staying farthest from the main entertainment square would not have this problem. BEACH was not the main draw of the resort - quite small and with lots of seaweed both on/offshore. The main issue for me was the noise from the sea-weed clearing tractor, the bar music, as well as the sea-doos and boats that would run from 9am-4pm. If you swim by the deeper-end of the seaweed before the noise starts you'll catch stingrays and larger fish (1ft+ in length), which I was able see almost every morning. The best seats (most quiet, least traffic) would be taken by 7:30am, with almost all seats taken by 9am. Also, the entire length of the beach is lined up with a row of beach chairs, which unfortunately blocks the views of those in palapas. POOLS were very clean with quiet spots to be found all around the resort at any time of the day. While I'm not usually a pool person when staying a beach resorts, I ended up preferring the lazy river during the day as it was a nice reprieve from the hustle and bustle of the beach. CONCIERGE (and overall management) was extremely helpful and attentive - special thanks to Brenda for helping us arrange for rental car and following up on various requests we had throughout our stay. We had made several comments in their survey and management would be earnest in addressing the issue - perhaps even a little too earnest as we would have several people follow-up with us on single issues, asking how things were. ENTERTAINMENT as far as I could tell was excellent - from casino nights to cross-fit training, Elvis impersonators to spanish classes, ping pong tournaments to cocktail classes; being bored is impossible at the resort. I took part in a few dance and fitness courses that were very well-led.

Secrets The Vine Cancun: Great Vacation

We really enjoyed our stay at Secrets the Vine, everything from the amazing staff and the modern property. The resort is geared towards couples and filled will activities from day until night. The entertainment staff was very fun and did a great job at keeping everyone busy at the pool. The beach was beautiful but can be a little rough at times but the 3 pools are a great alternative. If you are looking for an upscale and relaxing hotel I totally recommend Secrets the Vine.

Dreams Vallarta Bay Resort and Spa: Just okay

Did not like the food, very sub par. 3/4 of us got diarrhea. The hotel doesn't use straws for their drinks for environment purposes but a pina colada is not the same without a straw. The Explorer's kids club also told my children they had to leave 10 minutes before break time at 5pm. My kids were sitting alone in hotel for 10 minutes waiting for us outside of explorer's club. Wasn't impressed with that at all. Pool was very dirty too.

Occidental at Xcaret Destination: Great vacation at Occidental at Xcaret destination

This is our 2nd time at this resort in the last two years. The grounds were well maintained, as well as the pools, there were lots of leaves and berries in the pool some days, but there were 3 staff in the pool trying to clean it when we were there. I expect it is a big job to maintain the pool with all of the trees surrounding it. We upgraded our room to a suite in the Royal area as we were there celebrating our 5th anniversary. The suite was perfect and so big with ocean view and on a corn [... read more]er, so we had two balconies. We ate at all of the restaurants and had not complaints, we had sushi at the Oriental a la carte which was good. The sushi at the snack bar was also very good, and the chef came out and made us some special sushi just for us when he saw that we were enjoying what was in the buffet. The restaurant at the Royal area had the best food overall, breakfasts, lunch, and dinners were amazing at this restaurant and all of the staff were amazing. Room service was also available but we did not use it. They made us a Mexican fiesta dinner one night which was awesome and we had a full seafood dinner another night which was also amazing. We did not swim in the beach area this time, but it looked very clean from the beach snack bar. Overall this was a great spot for our 5th anniversary and we did spend a day at Xcaret next to the resort which we also enjoyed very much.

Selection Riviera Cancun: Great Resort!

Good service, friendly staff, clean room, nice pools and restaurants. Always offering to serve drinks and quick service. No pressure to purchase a time share or purchase the prestige plan. Short transfer from the airport. Enjoyed our stay.

Riu Tequila: Not worth it!

Where should this review start? This trip was myself and my elderly mother (her first time to Mexico, my third time, but never at Tequila). Two people and we only got one room key. We had the "garden view" room, the view was of a manhole and the street. The knob of the dresser fell off as soon as we got there. The blankets smelled mouldy. The alcohol in the room was watered down, one alcohol dispenser was broken. The buffet food was lacking, salad bowls had water at the bottom. When eating it, i [... read more]t tasted as if there was chlorine in it. Last but not least, ROACHES! I wondered why the hotel staff kept cleaning all the time; well that's why...little critters crawling around the hotel lobby! Oh wait! There was cat in the lobby who kept vomiting! This trip was a total disappointment and waste of money.

El Dorado Royale: Phenomenal

This resort was absolutely amazing! Excellent food,excellent service, excellent entertainment, wonderful staff! I will definately be back in the near future!! We upgraded our room to a luxury swim up suit and it was incredible! Best decision ever!

Secrets Vallarta Bay: Perfect Week at Secrets!

Just returned from a week at Secrets in Puerto Vallarta. The resort was amazing from the minute we arrived until we left. Rooms were spacious, and always well stocked and cleaned. We spent our days in the pool or playing VB at the beach or activity pool. The waiters we very efficient and never let you get thirsty. We saw some of the shows every night and were impressed with the quality. We tried all of the restaurants with the exception of the Mexican. Our favorite was the Italian, follow [... read more]ed by the Asian (for the appetizers). We would highly recommend this resort to anyone looking for an Adult only resort with a great mix of action and relaxation.