Our Verified Customer Rating 4.1

Our Verified Customer Rating 4.1

(3951 Reviews)

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Private  - 

Verified Purchaser

Occidental Nuevo Vallarta: Nice resort

Grounds beautiful. Beach excellent. Pool good. Not much happening at this resort, however if you just want to relax, this resort is for you! BEWARE there is construction! All day 8 to 9 pm 7 days!! Jackhammer all day. We paid extra for royal club service and we were right next to construction! They should not be charging extra!! Would go back but after construction is finished.

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Private  - 

Verified Purchaser

Barcelo Maya Grand Resort: Family friendly

Grounds were beautifully maintained, pools were cool and clean, beach was great, plenty of shade for those who like it. Food was good although the buffet got a bit repetitive. Red wine was terrible, but plenty of other options! Our room was dated and the sheets were polyester for the first few days (WHYYY????) but otherwise clean. The mini fridge was kept well stocked, the air conditioning worked perfectly, and housekeeping was great. Lots to do for families and the staff was friendly and accomm [... read more]

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Private  - 

Verified Purchaser

Occidental Cozumel: Super tesort

Beautiful rooms and surroundings. Staff were great. Buffet could use more selection but food was good. I would definately recommend. A la cartel restaurants are good. Beautiful weather and close to shopping

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Private  - 

Verified Purchaser

Barcelo Huatulco: Resort was nice. Too many smokers.

This resort lived up to expectations. Was right on the water, most rooms had a great view of the ocean. Lots of places to eat - just decent food. Bar in pool was great. Couple of issues - everybody smoked. Everywhere. Even in the pool. Even with the posted no smoking signs. Staff did not enforce. Same with the ‘no chair reservation’ rule. No enforcement. We did manage to find spots in the semi shade everyday though, so that was good. Staff was fantastic, other than the non enforcement  [... read more]

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Private  - 

Verified Purchaser

Occidental at Xcaret Destination: Absolutely beautiful piece of paradise!!

The hotel is very well run. The grounds were beautifully kept. Everywhere you looked was gorgeous. The beautiful trees lining the paths gave the feeling of privacy and quiet. Our room was clean with a balcony that looked out onto a lush view. The staff were amazing, always friend,y and courteous. We ate at both buffets at breakfast and lunch. The food was delicious, and the view from the beach restaurant was lovely with views to the beach and ocean. The meals at the 5 restaurants were delicious, [... read more]

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BMKN  - 

Verified Purchaser

Barcelo Maya Caribe: 5th time to this resort still love it.

I can’t say anything bad about the Barcelo. Great place very clean great variety of food. love the beach has both sandy flat areas as well as coral which has a lot of fish. Great staff that speak English very well.

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Cass24  - 

Verified Purchaser

Occidental Tucancun: Fantastic resort all around

My husband I recently stayed at the Occidental Tucancun and we had an amazing time. When researching I had really liked the fact that it was a smaller resort than what was around and it had fewer people. This was great when it came to finding chairs on the beach and around the pool, you didn’t have to wake up super early to reserve one! Also with food the wait and line up was non existent. The restaurants at this resort were delicious! We especially enjoyed the seafood (fresh and delicious) a [... read more]

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Jflane91  - 

Verified Purchaser

Occidental Cozumel: Fantastic resort with great staff

The rooms at this hotel were extremely clean and well maintained. Very modern and everything worked well. Staff were fantastic and really friendly. They had a ton of activities and all of the areas were clean. Large assortment of different types of alcohol and mixes, and the food was fantastic as well. We were in a big group and they were very accommodating and helped us get meals together.

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Private  - 

Verified Purchaser

Occidental Cozumel: Good resort

Resort is clean and fun , staff is friendly and food was good . Room was awesome and big with all you need . Only problem we had was a so called sewage fee of $ 11 .00 , on arrival and no rooms ready til 4 pm .

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Hello21  - 

Verified Purchaser

Occidental Tucancun: Loved it

The staff were amazing. Super friendly and excellent customer service. The beach is beautiful but the waves were quite large. The pools were lovely with daily entertainment and games by the poolside. There is also an adult only pool which was a quieter area to relax. We had a room with a beautiful panoramic ocean view. The food was decent but was the same every day which got a little old. Had a daily evening performance but no other night life.

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Lize2020  - 

Verified Purchaser

Barcelo Maya Grand Resort: Exemplary of a resort that checked all the boxes!

THE GROUNDS: First of all, the grounds are impeccable. The colours are beautifully bright, the flora design welcoming and calming, and various Mayan-inspired statues reminds you of a rich culture worth exploring. BEACH: Secondly, and most importantly for me, is the beach & ocean. I'm not sure what allows this beach to be some of the best I've had but it was just lively enough for us to have some fun whilst also allowing for fantastic scuba diving & snorkeling. The sand is clean, soft, and pl [... read more]

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Private  - 

Verified Purchaser

Occidental Caribe: Paradise Revisited

After spending a very relaxing holiday at the Occidental Caribe I have decided this is one of my favorite resorts to visit. This was the sixth visit here. We found all the staff very friendly and they seem as though they enjoy their jobs. The food was good and fresh. The maid service kept our room very clean and we always had a fresh supply of towels. Thanks Juana. The grounds and the lobby were kept very clean. The beach is one of the best. No garbage lying around and not too many problems [... read more]

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Private  - 

Verified Purchaser

Occidental Caribe: Older resort

Our bathroom was in disrepair, our room had no towels at check in and we had to request our room to be cleaned by day 2 as it was not done on our first day. Most of the resort staff were great, the buffet restaurant is seriously understaffed. The reception staff spend too much time conversing with each other instead of the guests.

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AJVacations  - 

Verified Purchaser

Occidental Punta Cana: Overall a good experience

The hotel itself is well maintained and clean. The ala carts served great food but were cold, ladies bring a sweater. The main buffet and the beach buffet had a good assortment of food. Two things that upset us was the slowness of the room cleaning staff (twice in 14 days our room was not cleaned) or not finished until 5pm. The other thing was that some of the staff catered to the locals before us standing in line. Other than that it was a nice 14 day trip. The beach was great.

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Martini  - 

Verified Purchaser

Barcelo Ixtapa: Enjoyable vacation

We visited the Barcelo 9 years ago and wanted to experience it again. The resort is very clean and offers beautiful and lush surroundings. Rooms are spacious and comfortable. Love “La Palapa” for breakfast and the Italian and Sunset Grill for dinner. The Caracol had a really great lunch menu. Our only disappointment was having to book reservations for a la carte restaurants daily rather than in advance and that wifi was costly for regular guest. We were not informed of the “premium” opt [... read more]

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Zaai  - 

Verified Purchaser

Occidental Arenas Blancas: Amazing resort

We had a amazing trip. In Cuba one of the very beautiful beaches is Varadero location. Absolutely gorgeous, people are very friendly and it is safe in Varadero. The view of the beach is stunning very friendly for families in Varadero Cuba. They really look after the tourist over there the whole Area is designed especially for Tourist.

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Valey08  - 

Verified Purchaser

Occidental at Xcaret Destination: Amazing resort

The resort is clean and kept beautifully lush. Not your average beach resort. I recommend for families and those that love to walk. It a huge place. Throughly enjoyed ourselves! Negatives were not enough chairs at beach and poolside. There is a ton of space to add more. Staff was excellent! Leo at the beach buffet site was outstanding!

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Private  - 

Verified Purchaser

Barcelo Maya Caribe: Large Resort

Very large... stay at one play at 4. Nice to have lots to do... mini golf, lots of pools, beach,good food, Dolphins and more. Unfortunate they had overbooked and we were put in a different resort .. The Beach...than we booked. There were a lot of students and noise... disappointing.

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Lassheather  - 

Verified Purchaser

Barcelo Maya Grand Resort: We love the Barcelo Maya

We continue to go back to this resort many times. We enjoy diving with Dressel divers. I have done all my scuba training there, open water, advanced, and nitrox. The grounds are well kept. It is a large, beautiful resort with much to do, good food and staff that is very nice. For any Pokemon GO players: There are several gyms and pokestops all over the resort. The riviera section still does not have any though. Some level 40s need to visit and start submitting spots. The palace section  [... read more]

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Robin  - 

Verified Purchaser

Barcelo Maya Caribe: Beautiful Resort

This resort was amazing. Everything is so clean from the rooms to the pool to the restaurant's. There is every kind of food to eat, fresh and plentiful. All staff is helpful and pleasant. Entertainment was great. Beach was beautiful. Definitely would recommend this resort and plan to return.

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