We enjoyed a week at the Majestic Colonial in January, staying in the Colonial Club side. This resort was recommended our Tripcentral agent Karol Chareza, and we are glad that he suggested this as an option for us!
Oversll, we had great experience and the resort did not disappoint. We loved the property and the staff at the hotel, we found the service was excellent. We ate most meals at the beach restaurant and loved the open air setting and the gorgeous views.
We will return, but may co[... read more]nsider also considering booking at the Majestic Elegance property next door. It was ‘next level’ and had a quieter vibe, which appealed to us.
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Sunscape Coco Punta Cana: Coco loc o
no service at booking area. Very little English. We paid for two 2. Beds. On ground floor. They. Gave us Two rooms. 4th. Floor. My. Wife &l. Cannot. Do the stairs returning to the. Desk. Was given a. Room. On. Second floor one bed. Having a shower. The. Water would not. Reseed. Drain. Called for assistance. No one. Came. Having a shower next morning. Flooded hallway. Plummer arrived closed the room A. Employee. Understood our. Situation. Finding a. Another room 3rd. Try. Still[... read more] only. One. Bed. Very. Noisy at night
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Barcelo Bavaro Beach: Amazing food very clean
Grounds were absolutely perfect...beach was beautiful. Everything was so clean and staff were helpful.
Room was dated but very clean. Very difficult to get a chair by the pool if you didn't play the "towel chair saving game"
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Occidental Caribe: Terrible! Shut it down?
The bar staff were the worst in the world.
They stand around talking to themselves, roll their eyes and stare at you if you want to order drinks.
They purse their lips when handing them over, one even kissed their teeth at me.
There are queues everywhere, sometimes an hour long to get into the buffet.
To order a la carte, after queuing for over 40 minutes at a time, the staff will tell us they can't book it now, and can't book it for future, but we need to book in advance, but need to book i[... read more]t on the day. It makes no sense.
The management must surely be absent, it felt like an unorganised mess, but most importantly the whole bar staff must be fired and replaced. Waiting ages for a drink while they stand around talking to each other, pretending to be busy as the queue just builds up, is so unacceptable.
The beach is great, the pool is nice, the room was good, but the staff make you feel so unwelcome and an irritance to their day makes this a 2 star hotel at best, only saved by the facilities.
The staff ruined what should have been a brilliant holiday.
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Nursejlo07 -
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Bahia Principe Escape Ambar: Great Vacation
The Resort is Beautiful with the Grounds kept immaculate. Wonderful Beach, Great Pools, Great Service and Friendly Staff always willing to help out if you need anything.Hardworking Staff. Excellent Coffee Shop to grab your morning coffee or Latte.
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Royalton CHIC Punta Cana: Beautiful resort
The food was exceptional at the à la carte restaurants and the variety at the buffet was great. The staff at the Chic Royalton go above and beyond to make sure you are enjoying your trip. Unfortunately there are not enough chairs available around the swimming pool. Chairs are reserved and people don't even use them.
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Majestic Colonial Punta Cana Beach Resort: A really fantastic trip
The pool area is different, but really liked it, with it spanning from the ocean inward.
The food was better than good and bordering on fantastic!
The rooms are “tired”, but clean, and they are due to start renovations in the fall of 2025, and once that is done, this will be the most amazing resort.
Guest services were extremely helpful, and bending over back wards to correct what ever issue arose with the room (initially air conditioner not working properly, and then it made noise), but they[... read more] fixed it, and tried to compensate us anyway they could.
Staff are extremely kind and friendly. Some really struggle with English, but always make themselves understood, and when needed found someone who spoke well.
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Sunscape Coco Punta Cana: 3.5 star
U get what you pay for……………………………………………………………………. C……………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………………..
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Royalton CHIC Punta Cana: Royalton (not so) Chic
We are a group of men who have been enjoying an annual guys' trip for the past 25 years. Over the years, we've visited Punta Cana multiple times, but this was our first stay at Royalton Chic. Typically, we take online reviews with a grain of salt, dismissing minor complaints. However, after our experience at your resort, we felt compelled to share our thoughts in the hopes that constructive feedback will help improve future guests' stays.
Areas for Improvement:
Sanitation Concerns: Many pu[... read more]blic bathrooms lacked hand soap, which is a significant hygiene issue, especially since guests handle food at the buffet.
Also, we also observed bar staff quickly rinsing dirty drinkware without soap.
Limited Amenities: There were not enough chairs or umbrellas around the pools and the beach, and the absence of towel cards allowed guests to hoard chairs unnecessarily.
Infrastructure: Broken and missing tiles, crumbling areas, and dated furniture detracted from the resort's overall appearance. In our room, the closet doors had to be removed to access the closet.
Basic Room Essentials: Bathroom tissues were scarce, bottled water and beer replenishment in the room took four days and 15 requests, and it took an entire week to get batteries for the TV remote.
Activities and Entertainment: The lack of water sports, minimal nightlife, and limited activities left us with little to do on-site. Guests even had to clean up the volleyball court themselves to play safely.
Dining: While the à la carte restaurants were enjoyable, the buffet was repetitive and lacked variety.
What We Enjoyed:
Friendly Staff: Your staff’s hospitality was exceptional, and we’d like to give special recognition to Maribi in the coffee bar, Alexandra at the buffet, and Pedro at the bar near the Indian restaurant. They were consistently friendly and attentive, which greatly enhanced our experience.
À la Carte Dining: The food in the specialty restaurants was delicious and well-prepared.
We strongly encourage the management to conduct regular walk-throughs of the property to identify and address these issues. While we appreciated the friendliness of your staff and some aspects of the dining experience, the resort's shortcomings overshadowed these positives.
We hope you take this feedback to heart and make the necessary improvements so that future guests can fully enjoy their stay. Thank you for your attention to these matters.
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Isabella -
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Sunscape Coco Punta Cana: Don’t waist your money!
When I had booked there was good reviews but about a week before we left for the trip I started seeing horrible reviews warning us about food poisoning, miserable staff, horrible rooms and food. I tried to stay positive knowing some people are over dramatic. When we got there we tried to have an open mind. We were very disappointed when we arrived the first night into our room. The pictures make it look like it’s newly renovated but it’s just a cheep “lipstick on a pig” makeover, very poorly cov[... read more]ering a dated room and not clean at all. The toilet barely flushed and you weren’t aloud to put toilet paper in the toilet, we were told to throw it in the garbage after you wipe. Disgusting. But again we tried to get past it. The bedding was clean at least. The next morning we woke around 8am, excited to hit the buffet for breakfast. It was horrible. The pancakes and French toast were hard as a rock from sitting there or being reheated, the eggs were gross. Both me and my partner felt sick leaving, really disappointed again. We then went to the pool to try and enjoy the rest of the day to find that there was not one pool chair available. So we could sit around the pool as there was not enough chairs for the amount of people at the resort. We got chatting with others at the resort who told us you had to be up by 7am with some people waking up at 5:30am to come down and put a towel on the chair to claim them before others did. So our vacation we had to wake crazy early every morning to run down and try to get a chair, which we did. We then went to the pool bar. The staff there were great and friendly (they were about the only ones), the drinks were good. The pool was gross and had hair and gunk floating everywhere. The weather was hot so we used a whole bottle of sunscreen by the second day and went to go buy another bottle and it was 49$US it was nutts they Jack the prices up in the gift shops to insane prices. We were hopeful the other meals would be better at the buffet and were sadly disappointed. All the food was slop. Meat was raw sometimes in the middle.all the cheapest food products they could get. We tried the restaurants (which we ended up finding out you had to book reservations for and again had to be up by 7am to try and get a reservation, and not all the restaurants were open at the same time.) So when we finally did get into the restaurants they were pretty much the same food as the buffets. The same crap, we got up and left after one bite of our meals at every restaurant. I pretty much lived off of bread the whole week as the food was just unbelievably horrible. I will say we did not get food poisoning like others stated they did but we did have extreme diarrhea most of the trip. Speaking to the other travelers at the resort we realized quickly we were not the only ones feeling this way, everyone we spoke to agreed it was horrible, the food, the wait times for towels, drinks, hard to get any information on anything. Honestly we were excited to come home and have an actual meal.
Also side note all the rooms and halls had visible water damage and mold from the ground to about a half a foot up the wall from what we are assuming a flood, and they never repaired it. We were hoping for some entertainment on this trip, it started at 8:30 pm and went on until after midnight so loud you couldn’t sleep until it was over, which wouldn’t have been as horrible if we could sleep in but to get a chair at the pool or dinner reservation that was impossible. And to top it off we went to the beach to find it was dirty tons of garbage washed up and not cleaned up and stray animals everywhere which for me I found really hard to see and made me sick to my stomach as they were mostly limping and sick, and it ruined the dream beach experience for me personally.
My only positive experience on the trip was I booked a deep tissue massage at the spa and it was great.
During my stay I got food poisoning from their restaurants due to the food not being cooked properly and poor handling of the food by it not being cleaned and washed properly. I reported this 3 times to the front desk and guest services and was never compensated nor provided any medical attention or assistance. I was only given club soda and water that’s it. They took down my information but never filed it into the system. In addition to my poor experience we, as a young coloured couple were rac[... read more]ially discriminated due to our age and skin colour by given poor seating at the back of all the restaurants, poor service that the staff were acting obnoxious and rude and not respectful unlike the Caucasian elder people who came from European countries. I require compensation for the food poisoning that I obtained during my stay that I missed out over 4 days of vacation that I spent over $3000.
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Stew -
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Ocean El Faro: Great time Great resort
the hotel is very nice, it was our 3rd time at this resort. The 1st 2 times we had swim up rooms but we booked late and they did not have any available this time. we had a 1st floor pool view room that was okay but should have requested an upper floor with a balcony, but that is personal preference only.
They do a good job at up keeping the place, always have workers in the grounds & cleaning the place..
In the lazy river we found that this time there was not enough tubes to float around, not[... read more] sure if it was the time of year or that other people were just keeping them when not in the lazy river. Just a reminder to bring your own.
Over all had a great time and would go back
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Ocean Blue and Sand: Beautiful Resort
This resort was spotlessly clean and staff were constantly maintaining the property. The staff we're exceeding friendly and very helpful. The food was very good in both the buffets and the restaurants. You hear many comments about don't drink the water in the Dominican but the water in the bars, restaurants and buffet was perfectly safe to drink. (and so was the ice which is all brought in in bags) They DO SAY do not drink the water from any taps in your rooms. We stayed away from the salads [... read more]due to warnings online about resorts in the Dominican, but many people were partaking daily and we did not hear of anyone having any issues.
The pools were beautiful and clean and so was the beach (beach swept each morning by machines to clean up any seaweed) Both the pool and the beach were short of chairs for the number of guests.
We had beautiful weather (January 7-14) and absolutely no bugs. We did hear of others being there in May and the mosquitos were very bad.
I had hoped to do some snorkelling from shore but it was very poor. There is a reef a ways in from shore and I did swim out there once and had a great time snorkelling. However, the boat traffic between the shore and the reef discouraged me from trying it again (and I was warned not to)
The only real complaint I might raise about this resort is that all of the entertainment was ridiculously LOUD !! We often let the area of entertainment due to the level of noise, which is a shame because it did seem like decent programs.
There was a shortage of things to do at the resort but they did offer excursions for a substantial fee.
Overall we were very pleased with this resort and would suggest it to friends looking for a beautiful place to rest and take in the sun.
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CityMom -
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Royalton Bavaro Resort and Spa: Beautiful resort!
This is a beautiful resort with gorgeous grounds, amazing beach and lots to do — Lazy River is a huge bonus and so much fun!
While the rooms are a little dated, they are very clean with comfortable beds and good amenities like a hair dryer, ample closet space and a soaker tub. Air conditioning worked perfectly. Room service was reliable and always arrived within 45-minutes.
The a-la-carte restaurants are great with excellent service and good food. Our favourite was Grazie, the Italian res[... read more]taurant. Getting reservations was easy for us as we would log on to the Royalton app after midnight to reserve. We were able to get reservations for each restaurant. The buffet has lots of choice. The dishes were sometimes cold and we avoided anything (like cold cuts) that looked like they might not be kept at the right temperature.
The beach is absolutely beautiful with lots of loungers. The water is crystal clear and warm! The beach is well taken care of and is a reason all in itself to stay at this resort.
The resort activities at the Infinity pool were so much fun! Highlight was the foam party! The White Party fire show was fantastic, as was the Lion King performance at Royalton Square. The early evening musical entertainment was beautiful and really helped to create an enjoyable atmosphere.
The service was also excellent. Staff is very friendly and helpful. Our only complaint is that the concierges are relentless in trying to sell you upgrades to Diamond Club (and maybe more — we never attended the pitch meeting) and we had to tell several of them “no” multiple times. It put a damper on the trip as we were worried about running into them throughout the day.
Themed “days” like Tex-Mex by the Infinity Pool served some of the best resort food we have ever had. They also brought in outside bands on these days that you can listen and dance to from the pool (or on the deck). You can tell the Royalton Bavaro team puts a lot of thought into entertaining their guests.
The excursion staff also give you a really hard sell and don’t often take your first “no” as an answer. This was just a mild annoyance as they were all very friendly.
We would 100% recommend this resort to families with children from 1 to 17. We travelled with our 17-year old and she had a blast! ☀️?
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Me2024 -
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Grand Sirenis Punta Cana Resort: Wouldn’t go back
The food was not great and it was a walk to get to anything. I didn’t appreciate them trying to sell their timeshare service. Booking restaurants through concierge is unnecessary they can only book a couple at a time. I would rather wait in line or book through an online app like other resorts. The best part was Heidy at the swim up bar. She was their best staff member. Also never any silverware or glasses at meals. Staff take forever to get you things at the Buffett.
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Ocean Blue and Sand: Beautiful resort!
Positive: Nicely maintained buildings and property.
Lots of activities available
Nice beach
Good variety of food
Clean rooms and lounge areas
Park-like setting
Friendly staff everywhere
Negative: boat traffic is pretty close to shore …didn’t feel comfortable to swim out to the reef to snorkel. (There is a bouy line to define a swimming area)
We did not go on any excursions …mostly relaxed on the beach.
They could use a few more chairs at the beach and at the pool.
All in all [... read more]it was a great experience!
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Sonia -
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Royalton Bavaro Resort and Spa: Disappointing Stay at Royalton Bavaro: Poor Service and Unmet Expectation
I recently stayed at the Royalton Bavaro, and unfortunately, my experience was far from what I expected, especially considering the high price I paid.
I arrived at the hotel at 5:00 pm, expecting a smooth check-in process, but instead, I was made to wait over an hour because my room wasn’t ready. This was incredibly frustrating, especially since the hotel’s check-out time is 12:00 pm, and yet they couldn’t manage to prepare the room on time.
The service throughout my stay was disappointing. I [... read more]had to call multiple times for basic requests, and even then, the response was slow and sometimes incomplete.
The room service was a major letdown. It was inconsistent, with items missing or delayed, and when they did arrive, it wasn’t up to the standard I expected from a resort of this caliber.
Even more frustrating was the state of the room itself – it wasn’t cleaned properly. The floors were dirty, towels were missing, and the overall cleanliness left much to be desired.
Overall, I had high expectations given the price, but the experience fell far short of what I hoped for. Poor service, lack of cleanliness, and long waits made my stay stressful rather than enjoyable. I would not recommend the Royalton Bavaro based on my experience.
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Private -
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Riu Palace Punta Cana: Beautiful Resort
Beautiful hotel, service was great. Food was delicious. But unless you wanna be around 1 million children, this is not your place. The the people that vacation there are absolutely terrible! Very rude! not friendly at all. Was very disappointed. not to mention that I picked up a parasite there as well so I was sick the whole time. Maybe I'm not the right person to be leaving this review lol
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Anita -
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Dreams Onyx Resort and Spa: Awesome Resort!
This is my second time at Dreams Onyx within the last three months. Unlimited a la carts, lots of pool loungers by pool, beach and lazy river. The staff are wonderful. Thanks to Jefry and Eliphet supplying drinks by the pool. Our favourite by far was Junior at the lobby bar. He made us amazing drinks every night, became a great friend and overall took great care of us. Looking forward to returning soon.
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John -
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Live Aqua Beach Resort Punta Cana: Fantastic
A beautiful resort throughout. Our Tierra Suite beachfront room was unreal. All employees attentive and happy. Great food choices. Amazing coffee shop with the best staff!Bartender in preffered lounge amazing!