Amazing resort, all is still like new, staff so friendly and the food is to die for. Rooms are super comfortable and we never heard a single noise from outside or neighbours. We will definitely go back.
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Katieesb_ -
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Royalton Splash Punta Cana: Great Waterpark for Kids!
My family and I enjoyed our stay at Royalton Splash this September 2025. We upgraded to Diamond Club and enjoyed the perks. They had a separate check-in area for DC members that had A/C, snacks, drinks, and a bar with top-shelf selections. Our Junior suite was very spacious located in building 27. We were assigned one butler which delayed services however, he did a good job. The main pool always had great entertainment and games to get everyone involved. The Waterpark was a great time for our 13[... read more] and 8 year old, us parents had a ball as well! The waterpark has tons of seating and doesn't allow food inside which helps keep the park clean. The buffet was below mid with not much selection to choose from. I suggest shuttling to Royalton Punta Cana as their buffet is much better. Under the Sea, ZEN, and Mexicana Cantina are the restaurants we enjoyed the most. The steak at Under the Sea was better than Hunter's Steakhouse. The night entertainment at Royalton Splash was great with magic shows, Karaoke, trivia, dancing, and much more. We had a great time on our excursions and highly recommend the Monkey Sanctuary and the Seaquarium. The Shuttle to Royalton Punta Cana was very frequent however, seats fill up quick! The beach is a short shuttle to Royalton PC(2-5 mins), walk straight through the resort and you are at the beach(less than 15 mins) On the DC side of the beach, there was a lot of seaweed which we were not fans of. Overall the service should improve at Royalton Splash however this is a good resort for families.
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GSCP -
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Ocean El Faro: Thumbs down
Unfortunately, the beauty of this Hotel was ruined by the extremely unprofessional and unhelpful front desk staff. Very uninformative when being asked a direct question. I have never spent money on a 5 star before and this was a great disappointment.
We stayed at the Bahia Principe Aquamarine, the hotel in itself was nice. The room we stayed in was the Junior King Suite. While the room was comfortable, the bathroom could use a bit of renovation. The tiles looked dingy and the shower door silicon edge kept falling off. The towels could use some changing as well.
We enjoyed some of the entertainment offered, however they seem to cater more to the Spanish guest than the English speaking guest. I wished the DJ played more of different Genre o[... read more]f music, but they mostly played Latino music.
The employees seem to not want to make an effort to speak or understand English at all. Another observation I had with the employees is that they seem to be more friendly and helpful to the Caucasian and Spanish guest than the Black guest. This was a huge disappointment.
Overall we had a great anniversary getaway...which was not in anyway acknowledged by the hotel even though we mentioned it at check in and all throughout our stay.
We probably won't be coming back to this particular resort or probably to the DR unfortunately.
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Linda_x0x0 -
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JOIA Bavaro by Iberostar: Exceeded expecations!
The resort was beautiful with pristine grounds, spotless facilities, and very friendly staff (Tobias at the pool bar, Javier always getting me to dance, Ortiz at restaurant) . The food was always abundant with plenty of options to choose from, and there were more than enough chairs available by both the pool and the beach. The only downside was the Japanese restaurant, which, despite being the only one requiring reservations, felt rushed with minimal interaction from the chef. Otherwise, everyth[... read more]ing exceeded expectations for a wonderful stay!
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Victoria -
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Bahia Principe Escape Ambar: Grounds and hotel were great but not the vendors on site
We were at the on site vendors and they over charged me for a wooden statue by $600.00 no prices on any of the items and the prices change on a minute by minute basis. Will not go back there again. Lost all respect for this resort by not ensuring there on site vendors are capable of running a business properly. Now I am trying to get back some of my money. This wooden statue is only valued at $70.00 U. S.
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Bouch -
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TRS Turquesa: Amazing trip once again
This was our 15th trip back to this resort, almost all of them booked with trip Central. Nicole Deforest makes sure everything is just right for us.
The resort welcome desk with flawless check in as usual. We went right to our room and enjoyed exceptional service for the entire week the front desk, the butlers, the servers, the graders in the bar staff were excellent.
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Private -
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Casa Marina Sosua Trademark by Wyndham All Inclusive: Amazing resort
Beach is beautiful.Pool maintaining well.Public area is safe.Rooms are clean and well maintain.Food can improved more.Staffs service is good.Bar reservation needs some change.Sarounding area of the hotel is very warm.Out trips like Catamaran,Paradise Island and city tour great great.
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Private -
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Dreams Cap Cana Resort and Spa: Toasted Together
The grounds ŵere nice the pools were very nice , one super large and the others were smaller.
The restaurants were many but you never knew which ones were open and the buffet was only open for breakfast only so disappointing.
The food menu’ s had very little to chose from .
The rooms were very nice
Would not go back for so many reasons .
For a DREAMS RESORT it was so disappointing.
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Private -
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Ocean El Faro: Nice Resort But Need Improvements
We were at this resort a few years ago and thought it was fabulous hence we returned for a second stay. The buildings and rooms are very well maintained and in excellent condition. The entire resort is very clean! The staff everywhere were very helpful and friendly! Now for the negatives.
The resort had a 32% occupancy so several things were downsized or closed. The Buffet Restaurant was closed every night for the entire week, so everyone had to eat at the A-La-Carte restaurants. This was a fia[... read more]sco with very long lineups with frustrations. Most guests were annoyed and somewhat rude to staff but it is upper management who should be held responsible. After the long lines to be seated, once you get in half of the tables were empty! Access was based on low level staffing. Better decisions and smarter choices should have been made regarding restaurant closures. There were also rotating closures of other restaurants! So choices were limited!
The evening entertainment was limited and low quality. There was mostly the same Spanish music every night, no variety! The Piano Bar was closed for most of he week. The Pianist only plays 2 nights per week as compared to 6 nights in previous years. There were 3 guys "one night" who were Tenor singers and they were excellent, but this was unannounced and held in the Piano Bar with about 20 people present. This should have been in the main Plaza for everyone to enjoy!! The 70's 80's show was enjoyable. Need better entertainment with some English variety for guests!
The beach was terrible and no one could swim all week with a permanent red flag. We have never seen so much Sargassum anywhere!! Yes they cleaned it but the next day it was the same. The sand was uneven with truck wheels imprint. They should level the sand daily so at least guests and children are able to walk on it..
Need better decisions by management regarding reductions of advertised features. I would never return to this resort although we like the Oceans Resorts. We wanted to leave after 3 days! Have been to several Oceans resorts in recent years!
Please make better decisions to return this resort to the fabulous place that it was a few years ago. It has regressed!! Need better management!!!
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Private -
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Nickelodeon Hotel Punta Cana: Disappointed - Not a Five-Star Experience
I recently stayed at Nicoleadian Resort with my family, and I regret to say that the experience was incredibly disappointing. The food was poor and repetitive; it was the same thing day after day with no variation. My daughter ended up getting food poisoning, which was absolutely alarming and ruined our stay.
When we checked in, the room was not clean. The floors were wet, and it was clear the room hadn’t been properly prepared for guests. We had to request a room change, which was a hassle a[... read more]nd added to the frustration. The overall service was lacking—staff were unresponsive, and we had to follow up multiple times for basic needs.
To make matters worse, I have a video of a snake in the pool area, which is beyond concerning, especially at a so-called "luxury" resort.
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Private -
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Catalonia Royal Bavaro: Catalonia Royal Bavaro
Gorgeous, clean, friendly, fun and relaxing. My husband and I vacationed here for our 10th wedding anniversary, and it was even more beautiful in person that what the pictures showed online. We had an amazing experience, and would gladly stay there again.
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Private -
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Bahia Principe Explore Punta Cana: Bahia Principe Grand Punta Cana
Wow, What A Surprise...Everything Went Great...Love this Hotel...We Were At the Beach Villa...Close to The Truck, Food Area...So Many Lively Pools, 3 of Them...With Entertainment Galore too...Fantastic and Plentiful Food Options at The Lobby Buffet...It Was Such A Terrific Food Option...Took Many Pics of This Enonomous and Tasteful Buffet...Everyone was so Nice, Friendly and Attentive in The Dominican Republic...Unforgettable...And The All Day and All Night Amazing Entertainment with Nightly Dan[... read more]cing, Afterwards...Never Boring ... Also There is a Casino and a Dance Club nearby too...Lots of Shopping, Stores in the Village Nearby....Its A Great Vacation.
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SHod -
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Riu Bambu: lots of issues
Although picturesque setting there were so many issues!! no working room phones in any of our rooms (there were 14 of us) so when things went wrong you had to walk to front desk from very far away
fan not working
tv always fuzzy and not working at least half the time
safe not working - and it took the front desk 4 hours to address it - leaving us unable to attend a group dinner (as our stuff we needed was locked in the safe)
toilet broke
they did not stock our room and when we went to [... read more]ask at the front desk they advised it was done every 2nd day and it was too late now (it was 3:00 pm) it was not restocked for 4 days
the food was not what I expected/ poor variety and always COLD I have travelled extensively in DR and this was not at all my previous experience
The beach was disgusting with an unpleasant odor - it was not cleaned during our whole week many / many feet of seaweed
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Valerie -
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Iberostar Waves Costa Dorada: Relaxing break
This was my husband & my second time to the Iberostar Costa Dorada. Last visit was in 2019 just before Covid.
Our room was large close to the beach. It was nice and quiet for a good nights rest and the bed was very comfortable. The pool is huge with plenty of lounge chairs. They played Merengue and Batchata music daily which I really enjoyed. The animation team had activities planned daily. They also had fitness instructors everyday that planned HIIT workouts, yoga and Pilates at the beach. T[... read more]he Interval training workouts got the heart rates up and they used the TRX straps too.
The beach was perfect and well groomed twice a day. The water was clear with a sandy bottom perfect for swimming. I’d say we spent 8 days at the beach and 5 days at the pool.
We had lunch at the restaurant by the pool which was good. They always had a fresh salad selection, pizza, pasta, chicken, pork chops, different cooked vegetables and lovely desserts and fruit. Plus you could get a capachino or drink. In the evenings we went to the front dining buffet which had a very good food selection. Lastly, there were 3 restaurants, Italian, Mexican, and Japanese.
This resort also has a kids club with instructors that planned activities for the kids in and out of the pool.
I will definitely return to the Iberostar. It’s easy to get around and a good place for all ages. I noticed they had access for wheelchairs to get close to the beach too. The resort is well laid out and there’s no tripping hazards for people with mobility issues.
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Bob9 -
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Riu Bambu: needs some upgrades
Our family had 4 rooms, every one had various problems in rooms, no rooms had a working phone ,only answer was out of service, room overhead fans did not work or had to be repaired, in room fridges were not stocked daily had to get water at desk, our grandson had to get his room key replaced 4 times. Also he was sleeping and awoke to a large cockroach on his bed and saw another large one in hallway we have images to verify, and front desk did not address any of our concerns in a timely fashion. [... read more]He almost missed dinner on our last night waiting for someone to open a locked safe it was only handled when our daughter made a noisy scene at the desk. The ocean beach was smelly and covered with washed up seaweed as we walked the beach other resorts had the seaweed removed. Bottom line is the the pool and grounds were well kept but rooms need a major update and we would never return to this one any time soon.
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Brandie & Stephen -
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Dreams Onyx Resort and Spa: Memorable Place & People!
Preferred lounge - wandy
Angel preferred pool
Restaurant
Darlyn
Alfredo
butler Starling
Lisa in the preferred lounge
A HUGE shout out to a few staff who specifically made our time at Dreams Onyx so special. Nelis, Sterling, Jensi and Ismael at the preferred pool. Keep on being your awesome selves! Host Brenda keep on smiling girl! Stefany and Meybis in the preferred restaurant, thank you for your excellent service! And, without a doubt, the very biggest thank you to our butler, Starl[... read more]ing (Sterling)!!! He made our trip the very best and more important is a very kind and genuinely caring person. He went above and beyond and you can tell he works very very hard and very much enjoys helping people. We will come back to this resort 100% to see these folks again! See you all soon ?
We had a small issue with our private pool but it wasn't a big deal. The hotel was great about the issue they offered us to change to a new room that was the same. We had already unpacked so we just stayed in our room. We mentioned that we wanted to go bowling so instead they offered us a day pass at the arcade. We had lots of fun doing that!
Rooms:
We got a private pool preferred club room and we loved it. There is ample space to sit and do your makeup and hair. I wish sometimes they'd put a mirror there for women so they can see while sitting without standing at the sink, but I've never seen this in any hotel so I can't complain. They had a steamer and an iron, a great hair dryer! There were lots of shelves and some drawers for our clothes. The shower was awesome, great temperature and pressure with a rain head. There is a sofa and coffee table in the room which is great for room service and comfy. The preferred club staff will come around to your private pool and chat if you want and bring you drinks. They are super upbeat and friendly which just makes you feel very welcome and comfortable. They smile all day long! (Nelis, Ismael, Sterling & Jensi)! Angel, Juan and Mariano - preferred club concierge were super friendly too and always put out towels for us every morning.
The bali bed for our room was lovely to lounge on and the preferred pool is huge and very unique! It's not just a cookie cutter square or round pool it is very dynamic and there was lots of chairs to lay. There is a little beach side restaurant nearby where you can get snacks to eat by the pool. It was actually really yummy, serving different things each day.
One more shout out for...
The preferred pool - Nelis and Ismael, Sterling and Jensi - "drinky time"! They are the very best we LOVED them, they took such good care of us. Alejandro at the bar was top notch with his drinks and very friendly. They were all in such high spirits and constantly smiling. Angel, Mariano, and Juan, (pool concierge) took very good care of us!
The preferred restaurant was our favorite for breakfast and lunch. Meybis took good care of us. The service was impeccable! You get a plate of fresh fruit and some sweet pastries when you sit down and I really enjoyed their breakfast options. Of course they had the usual American breakfasts, waffles, pancakes, but they had healthier options like avocado toast, egg white omelettes, and green juices that were so fresh. Stefany and Meybis & Juan at the preferred restaurant for lunch took very great care of us.
Brenda was the best hostess, always happy and smiling along with Jeallie. You girls are so fun and you make people happy. Every hostess should be smiling like you!
The French restaurant was amazing. Beet and goat cheese salad, seafood crepes, lobster bisque was delish and on point! We had the duck and the salmon they were both so yummy, the sauces were 10/10! The service was excellent!
The hibachi show was awesome, the food was what you'd expect at hibachi. As always they took good care for my food as I have allergies which I really appreciate.
The Italian restaurant had a different vibe with service the night we went. It was not the friendliest of service. I am not sure if they were maybe trying to rush people to turn the tables or what but no one was really smiling or friendly. The food was great, they had very yummy bread to start and we had the lasagna and funghi risotto which were both really good. The tomato soup was also really great.
The steakhouse was good, I had the chicken which was massive and really juicy. My partner had the new York steak which was good, but the one at lunch was more tender and juicy then in the evening. Overall it was good.
The buffet really impressed us! There were endless options, everyday with new options and choices. There was always something different to try and it was pretty fresh and hot. It was one of the bigger buffets I have seen at a resort. Even at lunch there was meat being carved and many special stations where you could customize your food and have it cooked fresh. There was always lots of fruit and salad. Also, tons of different, AMAZING desserts!
The night before we left to go home, the restaurants were all a 30-45 minute wait to eat so we just ate at the buffet, which was not bad at dinner time. I can see why people leave some negative reviews about the wait. If it's busy it might be difficult to eat at a restaurant every night unfortunately. It'd be smart for them to do reservations, they'd totally fix this issue quite easily. The other nights while the hotel wasn't as busy we're great, we never waited to eat. It was just the last night which was fine. The buffet for dinner was really good, also had great service!
I love coffee so the cafe was one of my favorite places. All the staff there were happy and friendly. Valentina always made my coffee with a heart on top which was very cute. Their small sandwiches and desserts were yummy.
Sundaez was so great and we loved that both the ice cream shop and the cafe were open until midnight. We went to the burger place and ordered a chicken burger and a regular burger and we only got the chicken burger one day. It wasn't a big deal and it was probably a language barrier thing. The staff at the ice cream and burger place were not the friendliest.
If you like a more lively time you can wander over to Breathless. We went one day for their pool activities which was very fun. We also had dinner there one evening which was delicious (Silk City). It is very busy over there with lots of people watching opportunities. We wouldn't want to be staying there as it seems like a constant party but it was fun for some time and then returning to the more relaxing preferred pool. Many people said their restaurants were excellent. If you go to the preferred lounge usually you can catch a trolley over to Breathless but you can also walk it is not far.
The entertainment was absolutely awesome. Our favorite was the Queen show, it was so impressive! The magic show was great and the fire show as well, you must see the fire show. The Dominican show was very cool to see the cultural side and the dancers were so talented. Every night they had dancing in the plaza which was very fun for both adults and kids. Entertainment ended at 11 which was absolutely perfect for us but if you are a night owl or a party person you can go over to the disco at Breathless.
We went to the arcade which is new. The bowling was very cool we really enjoyed it. The other games were fun too, for a rainy day it is a great way to pass the time. There are bumper cars and a small mini putt, as well as some pretty cool VR games. Overall it was a cool addition to the hotel, especially for kids but adults can definitely still enjoy. There is a bar inside as well. We also spent some time playing pool by he theater and if you want AC there is pool in the sports bar too.
Yoga on the beach was an awesome activity. It wasn't too challenging and also not too boring. It was on the beach and the sound of the waves was amazing. The instructor was great! Shout out to Leslie from Florida! ? namaste
We went from Sept. 1-8, 2025. The beach was pretty unswimmable due to the sargassum the whole time which is sad but we expected this. The beach was very beautiful regardless. We tried many days to go swimming but there was just a lot of that sargassum in the water unfortunately. Luckily the preferred pool was awesome and we had our private swim out pool as well so it didn't impact us too much.
The splash water park was very cool and fun. The lazy river was long and dynamic. The water slides were really fun too. If you go on the slides, wear a shirt and even shorts because it hurts a bit! The only downside was the lack of tubes. It wasn't even busy during our stay compared to normal and we couldn't get a tube sometimes. You could always bring your own floaties to the water park if you're worried! Also, bring your towel. We couldn't find towels there.
One thing to improve: a couple of workers would ask us our room number and butlers name to make sure we were preferred. Sometimes it seemed they didn't believe us and I could see how some people might be a bit offended. After all, you pay to be preferred. They could easily fix this by giving some kind of a wrist band or something to preferred guests. That way they'd easily see who is preferred and they wouldn't have to question guests.
Most of the staff seemed to genuinely enjoy working at this resort which is so important to us. They take care of their guests but it is important to guests that the staff are also taken care of, which it seems they are. Most staff are always smiling and very friendly, doing anything they can to make your vacation even better. Thank you Lisa in the preferred lounge for your care! Your customer service was excellent!
There was one experience that was a bit scary. I had to go to the hospital in an ambulance as I was having a reaction from tooth pain that was pretty serious. The doctor at the resort took great care of me, though, and the ambulance was quick. The hospital was also very kind and helpful. It's scary to be in an emergency in another country but overall the people at the facilities made it less scary. But get ready for a hefty bill, hopefully you have good travel insurance. We got an Uber back to the hotel after I was treated and that was great. The hospital had a taxi driver on site who wanted to charge us $70 USD for the same ride that cost us $28 US in the UBER so it's pretty great that Uber is an option! The lady at the reception tried to make it seem like taking an Uber would be dangerous we thought to get us to use their driver, but I don't see how Uber there could be dangerous. Our experience was awesome.
The day after the hospital I guess word got around to the staff that this had happened and they were beyond caring , checking in to make sure we were okay. The day after the hospital I had to have an emergency tooth extraction as well. We found a dentist 4 minutes walk from the hotel and my experience there was better than a dentist in Canada! Julia is an angel and really made that situation as enjoyable as possible. Affordable, quick, painless and the healing was amazing. There was a pharmacy there too so filling the prescription was easy. Thank you so much Ray and Julia!!
Most of the staff seem very happy to be working in this industry which I think is great to see! We are definitely coming back to this hotel! Overall one of our best trips ever. Our favorite thing, the people! Then the pool then the food and entertainment! Thank you Dreams Onyx, see you soon!!
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Kellyhill1979 -
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Dreams Royal Beach Punta Cana: Another good stay at a Dreams resort
My family and I just returned from our stay at Dreams Royal Beach punta Cana.
I would definitely recommend this hotel, however I would insist on staying in the premier section of the resort.
It is kept immaculately clean and the staff could not do enough to make you happy. Anything you ask for they accommodate and the concierge service makes every dream come true.
The older part of the resort however is a bit run down. The pools are in need of renovating, example... Tiles missing and[... read more] chunks of coping broken off but all in all kept very usable.
The food is not as good at Dreams Royal as it is at Dreams Flora. So if you are a foodie, you may want to look into Flora instead.
Our concierge Michael, was absolutely amazing. He did everything he could to make your stay remarkable. I definitely recommend asking for his services when at this hotel.
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Kellyhill1979 -
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Dreams Royal Beach Punta Cana: Another good stay at a Dreams resort
My family and I just returned from our stay at dreams Royal Beach punta Cana.
I would definitely recommend this hotel, however I would insist on staying in the premier section of the resort.
It is kept immaculately clean and the staff could not do enough to make you happy. Anything you ask for they accommodate and the concierge service makes every dream come true.
The older part of the resort however is a bit run down. The pools are in need of renovating, example... Tiles missing and[... read more] chunks of coping broken off but all in all kept very usable.
The food is not as good at Dreams Royal as it is at Dreams Flora. So if you are a foodie, you may want to look into Flora instead.
Our concierge Michael, was absolutely amazing. He did everything he could to make your stay remarkable. I definitely recommend asking for his services when at this hotel.
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Ante -
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Dreams Royal Beach Punta Cana: Great week!
The wait staff were very attentive.
Grounds were maintained daily.
The food was better than expected.
The hotel in general,was very well organized with the events that they had.I can’t say anything bad about our stay.