Sandos Caracol Nature Resort and Water Park: Lots to do and see!

Travelled April 2017 with my hubby, 3 kids aged 8, 11, 13 and my mom. Rooms-very nice, clean, good size. Hot water was hit and miss. Prime time showering before dinner seemed to be when we lost hot water. We had 2 deluxe rooms in building 72 and 74. Building 74 room had a sewage smell coming from bathroom. We kept toilet door shut and it kept the smell from travelling to bedroom area. Grounds-beautiful trees, plant life, cenote, walking trails. Employees were out daily trimming bus [... read more]hes, taking care of the many areas on this huge resort. Bike trail good. Felt very safe walking grounds. Main pool area was great. Lots of chairs. We spent most of our time here. Towel service at pool only had fresh towels till around 3pm, then you were out of luck unless you walked all the way to the lobby. We made sure to always get towels first thing in the morning. Pool games for kids were good. It would have been nice if there was some shaded areas set up where the kids had to wait for their turn on the mechanical bull and the inflatable ball. Kids loved the swim up bar. Different poolside food set up each day. Lots of people ignoring the no smoking signs at the pool and staff never told them to smoke elsewhere. Water park-cute for little ones, larger slides only occupied my older kids for maybe a half hour. Tube slide not working while we were there. Nice little bbq bar set up daily. Food -A la carts were all wonderful. Highly recommend steakhouse and Italian. -International Buffett was NOT pleasing. Food looked like it was out all day, not fresh. The kids didn't want to try anything as they couldn't recognize anything to try (not Americanized). The deserts were bland. Only good thing was ice cream. We decided to avoid this location for meals. -Snack bars ice cream machine ALWAYS BROKEN. It would have been better to just remove the machine then always be dissapointed that it wasn't working. Food most times looked stale but my daughter liked the burgers. Beach-rocky, but we knew that from the reviews. Walked down the beach to the south and there was a great swimming area we could go in no problem. Kids collected shells and coral. Evening entertainment -shows in theatre great -Mayan shows not very good, I think the language barrier contributed to the kids and adults in our party no enjoying it Teen Club (ages 10+). Kids went one night and I was told what time to come back to get them (my kids are aged 11&13). When I got there to pick them up the doors were locked and the kids said they closed it early and they had to wait outside for me to get them without any supervision and limited lighting. They were there alone about 30-45 minutes. NOT HAPPY ABOUT THAT! Overall-good time, nice for kids first all-inclusive experience, won't go back but would reccommend.

Grand Sunset Princess: Great place to stay !!!

No words can do this place justice when it comes to describing the service, staff, food and everything else this resort has to offer. All I can say is that you have to go to experience it to believe it. The food was amazing and a wide selection. Staff was fantastic and always going out of their way to make our vacation an unforgettable one. Rooms and cleanliness always A+. Pools were amazing and clean everyday. The beach is fantastic with clear waters and beautiful sand. Again words can [... read more]'t describe our experience there. We thank everyone who made our stay a great one. Travelled as a family.

Occidental at Xcaret Destination: Pretty Good Resort

Grounds - Kept well. No complaints. Took a bit to figure out which way was which. haha. Really enjoyed the jungle setting. Lots of birds, iguanas, and monkeys around. Highlight. We had a room in #12 and in the afternoon the monkeys would be in the trees outside our room. We were able to feed them bananas from our hand and they would come right to our balcony. Rooms - I thought the rooms were in great shape. The bathroom door was weird as it had more of a blinds type privacy rather than a solid  [... read more]door. Hot water took forever, but it came eventually. Pools - Our favourite part of this resort. The water was nice and warm which made it easy for the kids to get in. The pool was huuge! Did not feel crowded at all and lots of space to swim around, explore, and play. Beach - Least favourite part. Although we're not really beach people so a bit biased. But, it's a cove setting, so you don't get that beach feel or view. The beach seating was set up into 3 levels with stairs going down, so a bit different that you would normally see at resorts. Lots of fish though. Bring bananas to the water and watch the fish swarm around you. Food - mediocre. It was food and we ate it, but nothing special here. Selection seemed smaller than most resorts I've been to. Not terrible, but not great. Resort Overall about a 6/10. Don't think I'd return as the last Mayan Resort we went to we enjoyed more.

Bahia Principe Explore Akumal: Amazing resort!

The resort is amazing, the entire property is accessible and clean. The staff are always helpful and hardworking. This property has for resorts and very accessible. We are able to see and use the facilities without any problem.

Riu Flamingos: Beautiful resort; okay time

The scenery is pretty. It is very well kept! Our favourite place became the lobby bar area to play games and look out over the fountains with the best bar staff on site. We loved venturing into Puerto Vallarta, which is available via bus or a not as long taxi ride that we found to be worth the money ($280 pesos total one way) between four of us. We suggest booking your excursions earlier in the week, less seems to be offered on the weekend. We did not have a problem finding chairs at the beach o [... read more]r pool in mid-May. Lots of Mexicans frequented this resort, which brought great energy - it did mean much more Spanish was spoken. We enjoyed dancing, but had better entertainment on our catamaran tour. If doing a catamaran tour, I would suggest doing something more private where you get to snorkel/kayak longer and explore a lot more. Worth the extra money. Getting to and from the airport with Sunwing was very easy. We wish the activity staff (who were passionate about what they did and put in a lot of effort) could be less repetitive in their music, sound effects, and introductions. It was exactly the same every day and made being around the pool annoying. Luckily the beach is right there for an alternative, still within walking distance to the bar and washrooms. Loved our room and having a balcony - top floor was great but would ask to not be facing the fountains/pool/entertainment area as it can be loud, especially in the morning with dishes being cleaned in the restaurant. Food was okay - much better food in town! Resorts are not my thing, but we were pleasantly impressed. Good value for your dollar.

Riu Santa Fe: Party Central

Hotel was really nice. It was clean and well kept. Food was good with good variety. Pools where nice. Staff were friendly. The pools by the beach was the party place for young people who got rather drunk and noisy. Our room was good but we where kept up every night till after 2:00am. With people either partying or fighting. One night it lasted till 5:00am till the music and screaming finally stopped. Always enjoy a good party and the sights but this was a bit much at times.

Grand Oasis Cancun: 10/10!!!

It was my first vacation in 5 years! I had the best time ever , the locals and workers were very friendly and the people staying st the resort were fun and very social , and the food was great! I recommend buying black wristband . I will definetly be back!

Excellence Riviera Cancun: Absolutely Amazing Resort

Pools were amazing. Loved the lazy river! Rooms were beautiful. The only downside at all was the ocean had a lot of seaweed in it. Service was excellent anywhere you went. Drinks were great. Loved not having to reserve restaurants.

Grand Oasis Cancun: Gorgeous Resort!

Everything was awesome! Loved the beach, loved the pool area, every staff member was so happy and so nice to chat with. The food was amazing. I would most definitely go back! The grounds keeping was incredible and so beautiful... miss it already!!

Barcelo Maya Tropical: Fabulous resort!!!

So we decided to take the plunge and finally go to Mexico. Rivera Maya is fantastic. Best of all we chose to stay at Barcelo Maya Tropical! Best choice ever. Staff were friendly and very helpful. Food was great from the buffets to specialty restaurants all wonderful. The beach was to die for. Our only regret- we didn't do it sooner. Will definitely be going back.

Smart Cancun By Oasis: Oasis Smart

This hotel is often confused with its adjacent hotel, "Oh! The Urban Oasis" which are mainly sharing the same amenities. the latter is a better hotel than Oasis Smart due to noise from traffic and cleanliness. Though both hotels are sometimes reviewed on various known websites as one hotel. One wonders why Oasis Smart hotel has a high rating if 4 but should be a 3 star hotel at best. 1st Night: they ignored our request at booking to have a quiet and upper floor room facing away from traffic  [... read more]noise but we got the exact oposit. More, we had a very noisy air conditioner. Rooms were specious and clean. 2nd night: no electricity. Can't blame the hotel managenent since this was the city problem but the worst part was the hotel managements had no backup plan (generator!?) to accommodate people. So things such as elevator were dysfunctional during the day. 6th floor lobby was often noisy and could hear people yelling and slamming doors after midnight. 3rd through 6th night: we changed rooms and things got better but one wonders why management would give a room with a super noisy air conditioner? Drinking Water: 5th and 6th nights, Room cleaners did not leave any water for us. We called several times even went to the front desk and we did not get anything. We ended up buying water. I think maybe because we didn't tip the last two days! Location is very central to everything but I would never go back to this hotel as I think if I pay a few hundreds more, I can stay at an all inclusive hotel near beach with free food and of course more quiet.

Valentin Imperial Riviera Maya: Valentin First Visit From Mexico Veterans

We have traveled to Mexico and the Cancun area more than 50 times and decided to try this resort. The grounds are beautiful, Resort is spread out so bring your walking shoes or use the shuttles that are available. Food was ok 6 out of 10. The Sushi Bar was fabulous if you like sushi. The service was hit or miss we chose the Privilege package but still were told no, more times than we have ever been told no at any other resort. No flexibility and the resorts effort to make your experience memo [... read more]rable was lacking. There were some excellent employees but we found ourselves on the phone trying to get basic services that were supposed to be included in our package. Overall our experience would be 7 out of ten with some highlights and lowlights. We probably will not go back as there are definitely better options that we have frequented on previous visits.

Grand Riviera Princess: Gorgeous hotel

Gorgeous grounds, excellent a la carte restaurant. Very attentive staff. Didn't like being hounded about " time shares". Pool has seen better days, looking a little old with tiles missing. Beach was a little rocky and sea weedy. TV was fixed in our room 3 times, but still didn'the work right. But overall a very nice hotel. Locatio was great.The pros out weighed the cons.

Canto Del Sol: Canto del Sol

We were pleasantly surprised by the pool and grounds ... quite delightful and there were plenty of lounge chairs. The location is very convenient, but the beach is pretty small. The rooms need a renovation but are kept very clean. The only disappointing items were the front desk staff and the Kid's Club was definitely not on par with others we've experienced. We will return to PV and perhaps to Canto (if the price is right!)

Excellence Playa Mujeres: Fantastic resort!

We stayed at the Excellence Playa Mujeres the week of May 19th. From the first moment we arrived, until the time we left, our expectations were exceeded. The grounds, staff and food were some of the best we have experienced at an all inclusive resort. I would highly recommend this resort and will return.

Barcelo Maya Caribe: Sweet resort

Had a blast on the surf simulator, the food was great! Beach was wicked, weather was nice I have no complaints over here!! The location is ideal if you are looking to visit any sink holes because there is three or four across the road 😀.

Crown Paradise Club Cancun: Great family resort

- Hotel was clean, staff was friendly - Would suggest more shade around the pool area - In the morning staff located at the Mexican restaurant could be less pushy with their sales - activities for children were great, a lot of choices to keep them entertained

Bahia Principe Explore Coba: Best resort I've been to!

The grounds were beautiful ... Very well manicured. The food was delicious. Second to none service! So much to do! Great entertainment but it could be better advertised. Only suggestion: buffet could be a little cooler in diningroom. It was a little hot.

Villa Del Palmar Flamingos: great place to go and relax

The resort was absolutely beautiful ; right on the water . All the staff (and I mean all) were friendly and polite. Very safe and clean. Great for families with young kids/babies. Food was terrific. Over all, exceeded our expectations.

Ocean Coral Riviera Cancun: Fabulous Vacation

Loved everything about this resort! The food was amazing, the pools were so clean, the staff were friendly and couldn't do enough for you! A 20 minute drive from the airport and fairly close to Playa del Carmen. Peurto Morelos a quaint little fishing town with great restaurants and bars only a 5 minute drive. Rooms were a little dated but clean. A lot of seaweed on the beach but the hotel did it's best to keep it clean. Overall I found this resort to be fantastic and would definitely like to  [... read more]return!!