Barcelo Maya Tropical: Good value - rooms need updates

Great value, enjoyed being able to walk across the entire 5 resorts and see the interesting landscaping. Would have like more shaded options near the beach and pool. Lots of food options during the day, late night wasn’t too much available. Hotel room was rustic, bathroom is in need of some maintenance. Was in room 7412 Veracruz for reference.

Sunscape Dorado Pacifico: Great Resort and wonderful vacation!

Travelled Nov 8-15 Resort is dated but rooms are spacious and clean. Staff are all exceptional and very helpful. Food was excellent and delicious! A very safe and beautiful place to visit and enjoy! Thank you all. Too many names to mention but kudos to the entire staff.

El Dorado Royale: Don't know what happened....

Don't know what happened but after years of glowing reviews and positive comments about service and food I have noticed a steady decline on the favourable comments from all review sites. Despite this my wife and I plus my daughter and her husband decided to try your resort. I love the fact that it is a mature resort and very lush but from the start signage is none existent. They dont't provide you with a particularly detailed resort map. Hours of operation for the various venues are not posted.  [... read more]Drinks are inconsistent ..even from the same bartender. We did have a number of resort employees who were marvelous and seemed sincere. We did have concierge service but once it was determined that we were not likely time share candidates this seemed to be an inconvenience. Food quality was absolutely hit and miss. When the best meal you have is from the hamburger and rib bar on the beach (and it was really, really good) you know you are going to have a problem. Resort is defiantly not designed for anyone who may have mobility challenges. It is absolutely insane that they have a wheelchair ramp at the resort entrance which is one or two stories above the resort grounds but you need to use steps to get down to the resort. My son in law quickly established contacts with the resort drivers was was a blessing as he made sure my wife and I seldom had to walk long distances to the various restaurants scattered around the resort. The one perk my wife and I have had is the ability to travel to many resorts over our 52 years of marriage. Sad to say that at one time (maybe 20 years ago) this would have been the benchmark resort. Sadly many resorts in many other countries are able to deliver far better experiences at lesser prices. Too bad. Rooms 3.0 Service3.0 Location3.0 Rooms average at best Nearby activities Did not leave the resort Safety not designed for anyone with mobility Issues. (ie safety handles in washroom ) Walkability: Way to spread out Food & drinks: Inconsistent Noteworthy details: Not the resort it might have once been. Many others out there at lesser price and higher quality. Seems to attract a lot of younger people who simply want to party all day and night long. A lot of vomit on stair ways and walk ways if you get up early in the morning. Used room service plates and cups left outside of rooms overnight constantly attracting local wildlife looking for a meal all night long!!!

Allegro Cozumel: Clean enjoyable resort

Beach was beautiful. Loved the premium area. Staff were so friendly and always helpful. Felix and Natalie in buffet were excellent. Omar at the Santa Rosa always had a smile and knew exactly what we ordered every day. Exceptional employee. Our housekeeper Horhay is such a hard worker. Very friendly too. The resort was clean. A great size to walk through. Will definitely return.

Allegro Cozumel: Clean enjoyable resort

Beach was beautiful. Loved the premium area. Staff were so friendly and always helpful. Felix and Natalie in buffet were excellent. Omar at the Santa Rosa always had a smile and knew exactly what we ordered every day. Exceptional employee. Our housekeeper Horhay is such a hard worker. Very friendly too. The resort was clean. A great size to walk through. Will definitely return.

Valentin Imperial Riviera Maya: Amazing resort! Enjoyed our 8th visit.

The VIM is not a concrete jungle. It is an authentic Spanish style with buildings sprawled out within the jungle of immaculate kept grounds and gardens. After enjoying other AI's in Costa Rica and DR, once we visited the VIM, we became repeat guests.

Catalonia Yucatan: Resort was alright

Hotel definitely needs up grades. Patio door would not open without force and toilet broke. Shower was not working when we arrived. One positive thing is when we called service desk they had someone there within 10 min to repair things. Food was pretty much the same for breakfast, lunch and dinner. Bars close to early. Only place to get drinks in the evening is in sports bar. Only 2 nights out of 7 had activities in the evening. Would of rather stayed next door.

Sandos Playacar Beach Resort: First time in Mexico

The resort was nice long drive from the airport. Rooms are a little dated but still nice. Buffet was really good lots of options. The sales pitch to join their vacation club was long and we were not interested. We enjoyed ourselves and would try Mexico again.

Bahia Principe Explore Akumal: Fantastic resort

Great resort, great food and entertainment, very clean and maintained, nice friendly staff, not the best beach front, and its very nice for families but not for couples or singles, its very spread out so lots of walking to see things, no adult night life except a sports bar, I score a good 8

Sunscape Dorado Pacifico: Satisfactory Resort

Hotel needs some updating. Water temp control on showers needs work to balance more vs hitting extremes (cold and hot). Cafe was excellent. Staff were excellent and accomodating. Dining needs some work. Not much of a selection on buffet items. Italian open every day, but Mexican / Grill restaurant were not. Grill sandwiches were excellent.

The Fives Oceanfront Puerto Morelos: Wonderful stay!

The Fives Oceanfront was exactly what we needed for our five day getaway: a super relaxing beachfront place located in a lovely town. The staff were attentive and very professional and the meals were made-to-order, high quality and tasty. Pools quite cold for my liking. Though the weather wasn’t always great at the time of our visit, which can’t be helped, it was a memorable stay!

Barcelo Maya Palace: Best Resort

I loved most everything about this resort. Especially the great snorkelling off the beach. That’s a priority for me. The first day I got there there was a sea turtle swimming under me within a minute. There are a few of them around the beach every day. Mesmerizing. Plus lots of areas to explore for snorkelling. Also the resort is beautiful. Lots of pools, beautiful beach, great food. The grounds are immaculate and our room was very nice and spacious. Everything is clean. Great place f [... read more]or kids as well. Although I didn’t have any with me, I could see how great it would be for our granddaughters. It’s so spacious so if you don’t want to be around kids you don’t have to be. My husband and some other people saw a few monkeys but I missed out. The only thing I would like is some more covered outdoor spaces where you could sit with tables and four chairs. There were couches and all and we did go to the indoor lounge. We played cards a few evenings there but I would have liked more tables and chairs outside with lighting to do this. There was a nice outdoor area with these and lighting but unfortunately it was a smoking designated area.

Ocean Riviera Paradise: Our Fav

This was our 4th visit to the ORP. As always, we loved it. The staff make the resort. From Antonio our butler, Benito the trolley driver, Samantha and all the staff at Mikes plus Angel at the Steak House, they all keep us coming back. The pools are great, the food is fantastic and the hotel is clean. The beach is not the best, but that’s no one’s fault. This review is from the Vanilla Latte gang! See you next year.

Planet Hollywood Adult Scene Cancun by Royalton: Awesome Place

This is a lovely resort ..food was great , and the hotel is clean with really friendly staff. The grounds are well kept and tidy. Rooms were spacious and well supplied.There are also so many places to see beyond the resort and it's easy to book tours from the lobby area.

Bahia Principe Explore Akumal: Highly recommended!

We had previously stayed at a Bahai Principe resort in the Dominican Republic. I enjoyed it so much, that when I looked to traveling elsewhere, I intentionally looked for a Bahai Principe resort. I chose to stay at the luxury Akumal and was glad I did! I enjoyed how spacious the property was. I like the a la carte choices, tho I recommend booking them in advance on the Bahai Principe app as spots get taken very quickly. All staff were cheerful and helpful. The buffet was very good and recommen [... read more]d waiting for staff to cook food fresh. The beach was pretty but rocky and waters rough, so I preferred to swim in the pools. The rooms were nice and beds comfortable, although the rooms are dated, I understand they are to be renovated soon. Shuttles run frequently to take you around the resort or to restaurants and other Bahai resorts.

Platinum Yucatan Princess: Beyond expectations

From the moment we arrived, we were made to feel like royalty. From the front desk staff to the bellhops to the restaurant staff right down to the lovely lady who cleaned our room, everyone was kind and courteous always with a smile. Food was amazing! Grounds were beautiful. My wife and friends had the massage and came out relaxed and content. Thank you so much for making our holiday one of the best we have had. Only complaint was the arrogance of the waiter in the Aroma Restaurant. Remember m [... read more]y friend, someone other than you knows about wine and food.

Bahia Principe Escape Sian Ka'an: Another wonderful holiday

We had to change our destination the day before we were to leave due to Hurricane Melissa -we decided on Sian Kaan for our fourth visit because we really like it there. I booked a penthouse room and it was lovely. we would go up on the roof in the afternoon to read and finish our drinks-my husband enjoyed the jacuzzi up there too. Luis of Nexustours greeted us at the airport and got us into a van for our ride to the hotel, check in was fast and easy for us -then off to ceynote bar for something  [... read more]to eat and drink. Breakfast was at the buffet or we would go to over to the Akumal hotel for their breakfast and lunch buffet- very large buffet with lots of choices. Manuel and his team at the Akumal were awesome to us, remembering our names and our drinks too. We went to the Don Pablo restaurant for dinner one evening and Geronimo our waiter took wonderful care of us there. Our last night there we always try and got to the Alux restaurant and had Roque as our waiter- he was also wonderful to us and we enjoyed every bite. The entertainment was really great and we had no trouble getting a seat at all- the waitresses out there were all really really good and never forgot our drink orders. We would either read by the pool or most often would go to the private beach for Sian Kaan by trolley and spend the day there- you definitely need water shoes for swimming there. The beach has its own bar and a seating area with palapas - lots of space for everyone and we didnt have any problem finding chairs to lay on. My only complaint at all would be that our last day there we were on the beach and everyone was reading when a group of six plopped themselves down and started blasting music and ordering shots at the bar. I like to party as much as anyone but when I go to the beach and its the quiet one- I'm quiet and reading. The party beach was down further and it was too bad they didn't go there- the wristbands they had were orange and when I asked the bartender what hotel they were at he said he had no idea. That was the only con of the whole trip but I'm sure they just arrived and maybe didn't realise that the party beach was further down, but still you should be aware of other people on the beach and their comfort. I highly recommend the Sian Kaan and especially to people with limited mobility as the resort itself is smaller and everything is accessible to people- there was even a woman with a scooter there.

Las Brisas Huatulco: Amazing Resort

My husband and I just spent 10 days at Las Brisas in Huatulco, and we couldn’t be happier with our stay! The beaches are absolutely stunning—perfect for swimming and snorkeling for hours in clear, calm waters surrounded by beautiful fish. At the beach, Angel and Nadia were truly outstanding and made our experience even more special. The buffet offers a wide variety of options, so there’s something for everyone, and the à la carte restaurants serve delicious meals that we thoroughly enjoyed.

Bahia Principe Escape Sian Ka'an: Not that great

Gave great American dollar tip to room service workers and everything was done poorly. Broken glass left in my jacuzzi for almost 48hours 2 days. Fridge was filled at the very minimum was only given two shots of liquor on 8 days inside my fridge and again gave great tips to the workers in American dollar. Workers at the hacienda where the souvenir shops are, they have bad attitudes if you don’t buy anything and prices have gone up X3 even the workers had commented saying please give me a chance  [... read more]to rip you off. Management at Saab Kian was also terrible in the resort Luis the manager of Saab Kian struggled to get me 1 reservation in the restaurants and it had to get escalated all the way to the managers level because the resort was not able to book me at any restaurants at all. Trip central had failed to advise me I needed to book online the restaurant reservations ahead of time. I was not able to go to restaurants with my group of family because of this and Bahía Príncipe did nothing to help about that.

Margaritaville Island Reserve Riviera Maya: No Beach

This is a well run resort. Staff were excellent, and food was amazing. The onsite upscale coffee shop was a favourite. The photo for this hotel is not accurate. There is literally NO beach. There is a sister Margarittaville hotel a few minutes away. I would suggest to the owners to offer , for a small fee, a beach pass to this hotel for a day. Unlike most all-inclusive resorts, there is no nightly show on a main stage area. The few shows that were available were at ground level inside the main b [... read more]uffet restaurant. If you want a hotel that is relatively quiet day and night, this is a good choice.