Gran Muthu Imperial: Fantastic Resort

Not only was the hotel wonderful but the staff goes above and beyond to ensure you have an amazing time. Easy access to beaches and markets along with nice food and drinks. Definitely returning again!

Tryp Cayo Coco: A great place to stay!

The rooms are a little dated but air works great very clean the grounds were kept very clean gardens were beautiful a la carts were fabulous staff was awesome all of them from the front desk to the gardeners waitresses and waiters bartenders maids entertainers all were friendly and helpful !

Grand Aston Cayo Paredon Beach Resort: Resort is pretty

Grounds,and beach was gorgeous. Unfortunately food and restaurants were unorganized and, under staffed certainly affected by many things covid etc. It made for long lines and food shortage. We literally had no bread or certain meats depending on the day.

Iberostar Origin Daiquiri: BEWARE!!!

My 4 time at this resort. NEVER AGAIN. It is run down, it is dirty it is disgusting filthy, bugs in our beds, cockroaches EVERYWHERE. no water in our rooms, toilets did not work, tv did not work, cockroaches walking all over the food in dining area. No food!!! No drinks. My kids went home traumatized from All the bugs in the beds and our room, our bed sheets had brown/bloody stains which were not changed in 7 days even after we requested and begged them to change them. Snack bar had no food [... read more] they would cut a 3 inch burger in half and give two 1.5 inch halves to my two kids! DAILY. No juices no soft drinks. DO NOT TAKE YOUR CHILDREN HERE. 4 families that came to this resort on out flight left after one day. We met them on the way back to Toronto, they moved to Different resorts in the area due to bugs and filthy rooms🤢 Sunwing and tripcentral Should not sent Canadians to this nasty unsanitary resort that is a NIGHTMARE!! Beware…..

Melia Cayo Coco: Post COVID Review

My husband and I visited end of Feb 2023. We had a lovely visit and value for money, this is a great resort, despite some of the limitations already spoken about re: variety of food (before COVID food was plentiful and lots of variety) and variety of liquor (there was no gin or vodka so we drank scotch and soda). Airport arrival was smooth and organized. Air Transat had no delays (as opposed to the SunWing horror stories). Check in was smooth (as per usual). Beach and pool were beautiful (as pe [... read more]r usual). Lunch at the beach on Thursday was lobster (fabulous! Kudos to the chefs!). People were very friendly (as per usual). We met new friends and had fun playing pool every night. We had lunch at Lenny’s ($25CAN per seafood plate, $5CAN per beer). Location is beautiful and peaceful-spent an hour there just beach-combing. Taxi was $35CAN - this includes both ways. Did a private 1/2 day birdwatching tour which was Excellent, super interesting, highlight of our trip. Yes, we would love to go again, hoping that the supply chain issues get better and the prices stay relatively modest in comparison with other countries. Thank you Melia Cayo Coco for a lovely time- we are rejuvenated!

Melia Jardines del Rey: Beautiful Resort

We stayed here for a week the beginning of March with a group of 10 people and we all had a Fabulous time. The entire staff are really amazing from the awesome entertainment staff to the awesome pool bar staff and restaurant staff. The resort is very clean and the rooms are nice some rooms/buildings along with other areas of the resort are being upgraded but this all takes time. For only being open for a short time since Covid I was very impressed how well this resort is being ran and looked.  [... read more]The Beach is just gorgeous. The nightlife is fun but repetitive. The food is food and that’s what it is in Cuba, nobody starved on our vacation, breakfast was always delish, yes sometimes no bacon or bread for toast but when people throw mounds on their plates it will not last. The Pizza bar was exceptionally delish, we had that everyday for lunch, suppers were pretty much the same every night at the buffet, we didn’t try any of the specialty restaurants. Vacation is what you make of it period, if you want or need something that you think may not be there just take it with you (bagels, snacks, certain booze etc). The bugs or mosquitoes really attacked some people in our group but I personally didn’t get any bites so bring bug spray if your concerned with that. All in all it was a fabulous vacation where we made friends with staff and other vacationers. I really don’t have complaints on this resort and we are looking forward to going back ❤️

Melia Jardines del Rey: Affordable, friendly, and fun

Had a great time here, the staff was amazing, the resort was clean beaches were amazing. The entertainment was great and fun to participate in. We took our two children, and there was always P plenty for them to do. Excellent snorkelling. Recommend taking your own gear. The food was ok. Typical for Cuba. Always lots of options.

Hotel Playa Paraiso: Clean resort

Positives first. Very clean, beautiful beach, great drinks, nice relaxed atmosphere and perfect size for relaxation. Second time to Cuba, first after COVID. As usual the food was not great, sometimes not even good. Not many choices for snacking between meals. Potatoes were scarce and vegetables were always the same. Too much sauce on items. A la Cartes were not great. Had an issue with our room but it was fixed quickly. The whole no flushing toilet paper was gross during the day when the [... read more] public washrooms were busy. Kept running out of toilet paper in women’s washrooms. Need to remember women use it more so don’t stock the men’s so much. Probably won’t return to this resort. However by Cuba standards it is a 4 star.

Iberostar Selection Esmeralda: So much potential

We stayed at the iberostar selection Esmeralda from Feb. 24- Mar. 3 After a long wait checkin was seamless . Our room was beautiful , clean , nice layout and a beautiful balcony . It’s a lovely resort , small and easy to get around . Staff were very friendly , everyone you past said “Ola” with a smile . The difficulties lies within communication . Huge language barrier with all staff, we learned this throughout the week . . The buffet was okay , nothing fancy , basically the same thing e [... read more]ach day done a different way . When in Cuba no expectations work the best . Things for the resort to consider : Post when events or games will happen so one knows when and where to participate. A bigger exposure of the entertainment team through the day would benefit more participation . The buffet restaurant is beautiful however the system in place doesn’t allow great flow amongst the buffet . Lineups for egg station in the morning and lineups for lunch and dinner grilling is poor . Consistency in the drink preparation would be beneficial , what you ordered at the lobby bar differentiated from any other bar 🤷‍♀️ Overall this resort has huge potential , It has a beautiful beach and the ocean was fantastic . The people are kind and willing to help if only they could understand you . Every public washroom through the resort was spotless , one of the best I’ve seen . In advertising this resort please say it’s a one hour drive from the airport not 40 min. Overall with a few hiccups here and there ( no batteries in safe upon arrival ) . We had a lovely week and if it wasn’t so far from airport we would return

Melia Cayo Coco: Wonderful Resort

Melia Cayo Coco…beautiful and very walkable beach, friendly and accommodating staff, everything very clean, good food. There were some shortages…vodka and fruit juices but nothing that impacted our holiday, We are planning a return next year!

Gran Muthu Imperial: Where's the bread?

The hotel and grounds are beautiful. Staff are friendly and helpful. But there were a few issues. Firstly, you have to practically beg to get a change of sheets and towels. I had to complain to customer service in order to get the sheets changed. There was no bread in the buffet the entire time we were at the hotel. There was bread served in the Snack Bar and the a la carte restaurants. They ran out of beer. Firstly the pump broke at the kiosk by the beach, no beer. Then they ran out of beer at  [... read more]the pool bar, my husband actually went next door to buy beer at the Gran Muthu. Oh and by the way, the had bread at the Gran Muthu as well as the Rainbow (3 MGM hotels in a row). One day, while going to go for a walk on the beach by the Gran Muthu, we were stopped and told we were not allowed to go through the hotel despite having the same colour bands and staying at the Imperial. I suspect this was because they didn't want us to know they had more selection of food at this location.

Melia Cayo Coco: Melia Cayo Coco

The Hotel has older buildings but they are in good condition and kept quite clean. The Staff is very friendly and helpful. There was good entertainment every night in both the Lobby and Theater. The Food in the Buffet was the best that we have experienced in Cuba, on par with some resorts in other countries. The specialty restaurants were acceptable.

Iberostar Selection Esmeralda: Fantastic Holiday

We thoroughly enjoyed our stay at the Iberostar Esmeralda Cayo Coco. The layout of the resort makes it easy to get around without too much walking, and still enjoy all the amenities. The pools, bars, restaurants and entertainment areas are all fairly close, and easy to get to.

Grand Aston Cayo Paredon Beach Resort: Highest is as 3 star resort in terms of service

No even bread, no eggs, no fish or meat except the lines for it. no napkins, staff is rude. Nobody cares about anybody or anything. All eating facility cannot hold the capacity. Lines are everywhere. You can book only 1 restaurants after you spent 1 hour in line. No coffee or tea sometimes. They even don’t change the towels. I waste my vacation over there as others.sand is full of sharp stones, etc… they’re a lot of Down sides. I can recommend it as weight loss program and anger managemen [... read more]t place. Good looking facility does not make the place 5 star rated. Staff is not trained properly.

Memories Flamenco Beach Resort: Memories Flamenco Cayo Coco

Though the resort looks beautiful and the beach was awesome, our room, 8304 smelt like the swamp which is right behind the building. To makes matter worse, despite the thermacell device we used and Off spray to repell mosquitoes, My husband and I are covered with mosquito bites that I am still dealing with 3 days post vacation. And I have pictures to prove. Not to forget, they were always running out of alcohol at the bar and eggs for breakfast.

Tryp Cayo Coco: Relaxed and simple

Tryp resort gives you what you need with excellent staff service and tried and true facilities. Customer service was excellent, al of the staff are courteous and friendly and make your stay easy and comfortable. Restaurants serve amazing foods and you can never be bored with the variety.

Melia Jardines del Rey: Making a comeback

This resort was closed during covid and is in need of some Tlc. We could see maintenance staff and gardeners working diligently to spruce up the hotel by painting and repairing and trimming the gardens. It was looking better every day. The food was good, beach was beautiful with great waiter service on the beach. The pizza snack bar was good. The coffee shop wonderful in the morning for a cappuccino. My only two concerns were the broken coral at the beach ( definitely bring water shoes) du [... read more]e to hurricane damage and service with some lobby bar staff was poor. Other then that it is a beautiful resort with great al la cartes and staff

Melia Cayo Coco: Nice, small resort

Very, nice small resort. Beautiful walking beach, stunning views. Lots of loungers around pool and beach. We did not use the pool, but it looked lovely. Food was very good . We only ate at the buffet and were very impressed with the variety and presentation. There were some shortages of liquor, but this was not a big problem for us. All in all we had a good time and would return.

Memories Flamenco Beach Resort: Disappointed

This resort was recommended by friends who stayed there last year. Maybe it was good at that time. This time all the service was upon request-clean the room, change towels...we understand going green but the sheets had not so pleasant stains, towels not fresh and always damp, almost wet. There was only one "Please clean the room" tag in the building. Needed to chase the cleaner and let her know what we need and when, or they would show up after 4:30. Food-running out of ice, running out of bread [... read more], cheese, mint for mojito, salt, pepper... The personnel learned the word "sorry" really well although I don't think it was their fault. A la carte: leftovers from the buffet, same dried cake being called tiramisu in Italian restaurant and white cake in Cuban. Forgot to mention-we were diamond club too but same food with less options in that restaurant. Entertainment: you can't go wrong with original records of Michael Jackson, Cats or Chicago, dancers good but live music-what happened to amazing musicians that we used to enjoy before. Personnel was working very hard, as always, but apparently some things were beyond fixing already. Cockroach on the ham platter in the buffet was the last drop...good thing we saw it on the last day

Iberostar Coral Esmeralda: Great resort

Very well kept resort, nice and quiet resort to soak up the sun and relax.Long beach for walks , pool is right by the rooms.no lineups. Food is great and the service is awesome. Staff is very friendly.